Great place to choose a Vispring mattress. Was able to take my time and pick the various different options. Will visit again for any future purchases.
Sleep Luxury Beds in San Jose is the best place to get bedding, even (or especially) when ordering online. Service is the best—decision makers always answer the phone. They help. They answer questions honestly. We replaced our Hästens top mattress and saved time and money. They can supply the whole range of Hästens goods, and offer other premier-bed lines and products. Definitely, check them out—we found them to be the best option after a fairly exhaustive search for the right vendor.
Barrie was very patient and worked with us to help understand which pillow was best for us. We’ve had 4 nights using those pillows and our necks have not been as stiff in the mornings. I’m glad I read that travel article with the reccomendation for the Hästens travel pillow. Without that article, I never would have known to stop at Sleep Luxury Beds to buy the pillows we are now using. When it is time to start taking those long flights again, I’ll go back and buy that travel pillow.
Purchased a vispring mattress here half a year ago. Very happy with the product. Barrie is very knowledgeable about mattress/bed; I learned quite a bit from our casual conversation. He also oversaw the delivery of the product at my home which was very responsible and appreciated. Definately recommend this place if you are looking for high end mattress or better sleep experience.
I ordered some Hastens legs online and Barrie was extremely helpful throughout the process - especially when I realized I ordered the wrong size! He was communicative and made the transaction a very pleasant experience.
Simply fabulous service and luxurious beds.Family owned and operated gem. The team gives you ample personal time and attention and has a genuine interest in supporting your well-being.They’re incredibly knowledgeable and delightful to work with.
I was very impressed by the helpful and informative staff and they answered all my questions. The linens are equally lovely and of the highest quality. This certainly beats trying to evaluate a mattress on-line as I will never do that again. I will purchase here when my new house is ready! Thanks you.
We love our Hästens, now 15 years old and as comfortable as day one. It only just now needed a new 100% cotton mattress pad, which Sleep had at a great price and fast free delivery! Perfect all around!
My order was expedited incredibly fast during this Covid-19 nightmare. SLB had priced very competitively, given me updates appropriately, and my order arrived in a week. Great job!
This sleep luxury mattress store I visited was great. I had great customer service and all my questions were answered right away. He was very knowledgeable about the mattresses in great detail. Lots I didn’t know about. Purchased a blanket and some sheets. Absolutely wonderful sheets, a must try. (Coyuchi organic linen chambray)
Barrie is real professional and patient, takes great care of customers.
To be honest, I was lukewarm about checking out these mattresses when I first stopped in as I knew they are amongst the best in the world, and I have spent a lifetime being sleep shamed for my need to sleep longer than my family or friends...but once I got in and had a chance to learn about the mattresses they carry, I was impressed.Im happy to say that Barrie, the owner, took a tremendous amount of time to educate me about the natural materials, the craftsmanship and heritage of these mattresses, and I have been blown away ever since.The whole staff at Sleep is great, and they take great personal care to be sure you get your moneys worth when you buy from them.
Such beautiful products, and extremely caring family run business. Highly recommend them!
Worst customer service ever.I came in to look at Vispring and maybe Duxiana if they had them.Perhaps I didn’t look like the clientele they are looking for but I was treated with what I could describe as disdain.It took my asking several questions before I was even acknowledged to as having walked in the store. Super duper rude coupla dudes.I never was assisted as I continued to browse, so I walked out and don’t plan to return.
Will was professional, patient and very knowledgable. He helped me understand the benefits of each mattress and guided me throughout my purchase.Barry was not only knowledgable, he is friendly and very efficient, he helped me make my final decision. He has earned my trust and respect!Your happy customer,Heidi
Family owners Barry & Will do the extra little things that make a significant purchase worth it - even accommodating some last minute changes. Integrity and helpfulness and best efforts = highly recommend!
Very knowledgeable and friendly. Made the process easy. Highly recommend.
Great customer service. Felt like I was being taken care of. A+
Excellent product knowledge and customer service. We are very happy with our experience and purchase.
The delivery team was extremely professional, on time, and very friendly. I can’t wait to sleep on my new Hästens tonight!
Excellent!
Quick service, excellent communication.
Staff often comes out and yells at people waiting for the Yard House to clear out from in front of the store.
Wide variety