Really helpful a great products love the customer service over the phone and in person.
What a place to buy wigs and beauty supplies ..I love it.They have the best wigs with the best price. We bought 3 wigs so far.
They have plenty of options for beauty products that can be for kids, women and even men.
They have so many selections on hair products, the cashiers are very helpful & kind. I like going here for clip in hair extensions & the ponytail hair pieces are beautiful, also they have really pretty 3D lashes love it!
Besides prices going up they still have what I need and for majority cheaper than a lot of the beauty stores that close hella early!
Great selection of hair products. Staff is very helpful and well knowledgeable about the products they sell.
Very good.....
Lots of selections staff is mostly snotty teenagers you can hear insulting customers are they leave
Everything I had in my hand that I was going to purchase; I just left it all there and went home. This place is an absolute joke and so is the owner, He is so noticeable while he follows me around. I come in here maybe once every 2 months due to the fact my mom is constantly doing hair styles on me. I walk around looking and the owner just makes you feel like a criminal; We have spent a lot of money in the past here so it was making me real uncomfortable that he was just standing right next to me watching; this is like 3/4 time he made me feel this way, today had to be the worse experience for me. I work hard everyday for my money & I just want to come in look around buy my products and dip. The owner Never once asked if I needed help He was just watching me, acting like he was doing other things but it’s so obvious he is just not taking his eyes off me. I will not come back here ever again, I will be more than happy to go over to Nefertiti’s and spend my money there. This man clearly has no respect especially to the race that is making him the most money.
I used to enjoy visiting this store until I began to notice the guy that works there would literally follow and watch my every move. While I understand the need to protect your merchandise, it became clear to me that it was nothing more than racial profiling as I watched others walk in the store but he made it a point to watch me and needless to say I no longer patronize this business. I, am not a thief!!! 😣
They have everything you can possibly imagine. Best wigs!!
Very decent & Affordable Virgin hair and synthetic wigs. My go-2
Has some product selection. However, lacks customer service. “N” word and other inappropriate language played constantly in their music played loudly throughout store. Employees typically aren’t helpful & can be disrespectful. Obviously their management needs to be replaced! The entire staff needs to be replaced with people who are trained in proper customer service and interpersonal communication!
A large selection of weave hair wigs, and hair assesories ! I found good deals too.
Been going her for 5 years plus now. They have everything I need.
It was great friendly service and the store is amazing will go back for more
Friendly service but did not have what I drove out of my way for. Teatree oil. Told it should be in later in the week.
Do they cell the black castor oil and flaxeed eco styler gel or the argan oil one?
Always have great choices but dont always have the hair your looking for
Ive been Shopping here since the early 90s when Ms.Chen was upstairs before the mall remodel. I also sell hair extensions, but if Im out New Star is my go to spot! Ive always been treated kindly from the owner & her family + Staff... #DI4BRAIDS
My go to store for hair, its the best and the only one around worth going to.
Moving to a new city, I always look for the beauty supply store to meet the needs of my ever-changing haistyles. I cannot say enough goods things about New Star Beauty. Short version... There are 2 things I look for: inventory variety, quality and great customer service, thats three...lol. From day one til now this beauty supply has it all. I will continue to travel the distance to spend my $ at New Star Beauty because I usually get what I want and more. Check em out and see for yourself.
Love there customer service bought weave hair 3 diff times love it an will continue to go there
This is my go to place. Not alot of new options as far as the hair. Prices are decent.
Been going here for years. Huge selection and helpful staff
Great selection of wigs. They also have a $20.00 sale table. Yesss!!!
I dont lie the way the owner constantly follows you around.there is an employee that is so rude every time I shop this store at the Eastridge mall location.some wigs ate over priced and the hair continues to fall off the wig on a constant.
A lot to choose from good sales
This place is ghetto trash. If youre Ok, with the N-word, then its the place for you. Staff are unhelpful...standing around doing nothing. Wigs are trash and out of their places. Good luck.
Love this store to the fullest always have items in stock and very reasonable
Love it but needs better service
I love this store had what I wanted I will be going back.
The best wig store in the Bay Area. Really the best
Top quality products and good $
Good
Employee were awesome
Disappointing, they use to have better stock.
This store makes you want to spend Money because they have most of everything you need.
Love this hair store!
The girl with the lip tatt on the side of her neck was so rude to me....
Love this place.
Small selection dated styles
Love this place
Good wigs
Nepotism
The girls are very friendly, very good service and the store is very stocked, the prices are very good