The staff was unfriendly and rude. The customer before me was visually impaired and was walking with a stick. When she asked, where can she get a lid, the staff member just yelled it is right behind you. When she reached the table where the lids were, she had trouble figuring it out because of her condition. They gave her an extremely hot beverage without a coffee collar and lid! Where are the basics of customer service?When I asked a staff if the vanilla hazelnut latte was already sweet she gave me a rude no. Of course the beverage was sweet. The egg and cheddar bagel was prepared in a rush and the cheese hadnt even melted! Disappointing experience.
I used to work at an einsteins and visiting here was extremely pathetic. They used the ends of the tomatoes which are not supposed to used, the middle of the onion which you’re supposed to throw out, the meat wasn’t even unfolded and the cheese was on 1/2 of the bagel. The bacon wasn’t even cooked and the order taker was rude and didn’t care about about customer service at all. The line was extremely slow with 3 people on the bar and someone in line was even given the wrong bagel. As a former employee of einsteins seeing how everything is ran here is just out right sad. You can even tell the orange juice was pushed back and was all clumpy on the bottom. Just pathetic, please do yourself a favor and do not eat at this location
I loved their hummus bagel sandwich. Definitely worth a try if you’re traveling via San Jose airport. Nice staff and service.
This location of Einstein’s is pretty good. They have a steady supply of bagels even if they’re not showing. Sourdough goes quickly though, no matter what. It can get rather crowded with a line out the door. There is nice dog friendly outdoor seating.My favorite is lox on sourdough, which is served with a side (potato salad is German style with sour cream), and a pickle. The bagel is prepared well. Their movement of orders is very snappy.
Fantastic place for a quick bite of breakfast. Ive been a few times and Ive mostly had the Albuquerque turkey sandwich and the iced mocha. The turkey sandwich is very good and had excellent flavors packed on an asiago cheese bread. The iced mocha is like many other coffee and I find nothing to detracting to say. The service is good and timely in delivery.
Big Breakfast Burrito is so good! Its hot and its soft (as opposed to bagels). Made my 6AM flight enjoyable.
Recently discovered this option at San Jose Airport and what a welcome addition for breakfast options. The nova lox on everything bagel I had was fresh and tasty. The iced coffee was also smoother than expected. Will definitely be returning whenever time permits before flights.
Good coffee options with lots of tasty breakfast sandwiches. The Farmhouse (bacon, cheese and egg with shredded hash brown bagel and cream cheese) was great! Service was fast and friendly.
Not all Einstein bagel places are the same. In fact most of them I find pretty bad, but this one is a true standout. I dont know why their stuff comes out so different, but I look forward to grabbing something here every business trip to San Jose and Ive been flying into sjc for years among other places in the world. They just pay more attention to detail and things are prepared right.
Thank you Einstein Bros. Bagels for your generosity act of kindness toward fellow TSO at the airport today. Those sandwiches, chips and drinks were AWESOME. Thanks again. You guys are on my A List...
I was struggling to find a vegetarian snack in the airport. This turned out to be a good choice. I used to walk past one regularly in Boston. Next time Im in that area, Ill be stopping by to see if a brick and mortar is at least as good.
Mornings are a busy time at the San Jose Airport (SJC). A quick dash to grab a bagel before my flight led me to Einstein Bros. Bagels. The line was long, but it moved fast. My bagel order was smooth and delivered in good time. I was hungry. I unwrapped my bagel on board my flight to find that it had not been toasted as requested. Bummer, I should have trusted but verified my order. I really dislike un-toasted bagels.
My bagel order was correct, but they forgot to make my drink. Once I brought it to their attention, they made it (a latte), but it tastes like theres no espresso in it.
I was so stuffed. the staff was very sociable and kind. the place has a cool atmosphere.
This place is just amazing for breakfast! The avacado toast along with jalepeno smear was superb.
Ordered two different bagel sandwiches. After they were made, they were placed in a bag and sat on the prep table as three other orders were prepared. Five minutes after our order was completed, after the preparer finished the over three orders, she closed our bag and handed out all 4 orders. Wasnt sure if the bag was ours until it was handed out. I did not think it would have been difficult to grab the bag, turn around and place it on the counter, 3 feet, and say Mark.We headed to our gate to get to our flight, the two sandwiches in our bag were wrong.
Good crispy chicken sandwich. The heat of the bagel in the wrapper left it smelling a little funny, but overall a good sandwich.
I ordered their low carb avacado bacon tomato egg bagel. They ran short of egg whites. The bagel sandwich was good, hot and crispy. But I am knocking off a star because what they show in the marketing picture is 3 times the actual size. The bagel sandwich I got is a bit bigger than a McChicken and a lot smaller than the image they show. So dont be fooled by the size. But it was a good tasty breakfast sandwich and relatively cheap compared to the other airport options.
The sweetest ladies work here!! All smiles ❤️
This place was very busy. They ran out of beagles by 7:30. I ordered the pepperoni pizza beagle and it was delicious! I like that I can get something other than just breakfast food there.
RIP Super Dave (one of the founders) great Bagels. Good coffee.
Staff close down shop before 10pm. Could not get a toasted bagel at 915. Made me order a sad day old sandwich. Cashier gave me attitude for daring to order food
Long line at 5:30 am before flying back home. The wait staff rushed you and struggled to make the coffee drink that I ordered. Bagel was fresh but few options for flavors
Its a busy stop. Know what you want, place your order, pay. They dont do rewards but thats the only bad part. Hazelnut Vanilla drip.....mmmmmm
Pricey, but hey....its Airport food. Quality was good and food was fresh
Good food. Try the burritos and omelets. Rivals a lot of breakfast places. Flow in diner could be improved as its difficult to see boards and causes traffic jams when trying to order.
Buffalo chicken Sammie, yum! SJ Airport location surprisingly reasonably priced, pretty fast, curteuos Ill be back!
Worst food I’ve ever had! Was so bad I threw up before my flight took off in the airport bathroom and my stomach felt awful the rest of the day and my boyfriend said he wished he threw it up because of the way he felt after eating there! It was bland and the bacon was not even cooked! The iced coffee was so bitter it was undrinkable... will never go back to another Einstein Bros. Bagels again! Eat anywhere else!!!
I had the hazelnut coffee and it was amazing! Sweet coffee flavor.
I usually stop here every time I fly from San Jose airport. Very good bagels, sometimes the line is long but it moves very fast.
While the coffee was okaish, the bagels were good good stuff. Liked it. 👍
Very good prices for an airport. Only issue wwc the line but it moved very quickly
Decent bagels and my choice at SJC. Good schmears. Reasonable prices.
Buffalo chicken bagel sandwich was hot, spicy, and pretty decent. One of the few places to get food in the AM in SJC.
Slow in the morning, food was what I needed, it aint Starbucks but it tastes fine.
Awful. They had 5 people working and around 7 people in line. It still took 10 minutes for a bagel ($1.19) and cream cheese ($1.50- yes cream cheese is more than the bagel.) While waiting for my bagel I noticed that almost all of the orders that people picked up were wrong. I also noticed the reason it takes so long is because they call out the orders in bulk. I saw a man trying to juggle 5-7 bagels then he kind of ploped them down and called out the names. My bagel was right... But cold, and tasted of onions. I got a cinnamon rasin bagel with cream cheese.
No idea, never been here but Im sick of Google not offering a I didnt go in any of these places option so now Im just putting random junk. I will unfollow this thread and never respond. Maybe enough devs will complain to the chuckleheads at Goog to get some changes.
I have always liked Einstein Bros Bagels. Their offerings are top class, tasty and reasonably priced.
I ordered a simple bagel with cream cheese and bacon and had to wait then order was wrong after i opened it so i asked for my order ...not what they gave me. Server was overly rude demanded sandwich back after I opened it and looked at it. Requesting a a coupon for complimentary sandwich for my troubles with rude staff and wrong order.
Missed one of the ordered food..easy going no proper responsibility..
The sesame seed bagel and mixed berry smoothie were good.
I go here for the wrap... Its good.
Great food but the employees arent very happy people.
Nice selection of Bagels and drinks while you plane is delayed.
Their farmhouse specialty bagel sandwich is very good.
Very nice staff and fast service.
Good, could use a lesson on how spread cream cheese :p
Pepsi fountain poured out hot pepsi, took a combo with fries, instead of fries, was given a chips packet. Sandwich felt super stale.
I got ice in my Caesar salad! I didnt realize iceberg lettuce was a literal term! The sesame bagel was good, though.
Quick, easy preflight breakfast. Hit the spot.
I ate a breakfast bagel with bacon and cheddar cheese here before flying to san antonio. Big mistake. The food gave me intense gas on my connecting flight which gave way to full blown diarrhea on my 2nd flight. I hate using an airplane lavatory which is home to lots of bacteria but I had no choice as the diarrhea cramps were too much to handle. My ass was still exploding after I got home.
Coffee in the San Jose airport. There wasnt a long line like at Starbucks. Coffee was okay.
Good food and friendly service
Love the apple cinnamon bagel with jalapeno shmear
This was honestly the worst bagel Ive ever had. It was toasted and I think they dunked it in the toilet to toast it.
Very rude and discourteous. Asked a simple question, received passive aggressive remarks by the staff. It was so bad I lost my appetite immediately. Clearly the workers were having a bad day, but its rough when they take it out on the people who are trying to order.
The lox bagel is very tasty.
Good bagels and coffee. Everytime
Fresh food, fast service
Bagel was delicious but coffee was too strong
Waited in line for 20 minutes and they were out of plain bagels. A bagel shop that doesnt have a plain ole bagel?
Got my order wrong. Hard to communicate with the staff.
Veggie hummus sandwich is a good taste
Nice place.they need to organize better
Typical airport cafe selling slightly overpriced bagels and hot/cold drinks....
Decent bagels and fresh coffee
Love me some bagels.
The lox bagel is great.
Bad service. Messed up orders.
Airport food. Poor service. Microwave ovens aka a feeding place
Like it. Wish they would keep longer hours!
Wife and I had a breakfast bagel with turkey patty. By the time I got on the airplane I was vomiting off and on all the way to hawaii. Next day wife sick too. That was all I ate that day. Either the turkey patty or food handling procedures are suspect.
Good bagel sandwich and service
I love it. Quality too good.
Long line slow very slow sevice, not worth the wait.
Airport cafe, with over priced sandwich options, seems to always have a line.
Super bagel and the coffee was just what was needed at six am
Its Jewish - how can they go wrong?
Very good, especially for an airport
Great Caribou Coffee
Delicious food options
Jalapeno smear is a must try on any bagel
Bagel place with no regular cream cheese.
Excellent breakfast bagel
Gave me worse diarrhea than tacobell
Service was fast but a bit dirty.
Amazing concept and great variety to try on
Was ok not impress
Delicious begals
Pretty good.
Nice Bagels options
Airport food changed!
Love coffee!
Order anything and you wont be sorry
Salmon was fresh