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Hans Auto Repair and Services
421 Queens Ln, San Jose, CA 95112, United States
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Hans Auto Repair and Services
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Me
Review №1

Excellent service and supet nice guys!!We were stranded on the side of the freeway after a hose broke in our car and they quickly got us in and back on the road in no time! All with a smile and Incredibly knowledgeable! I would suggest them for any service your car needs! Very reliable, trustworthy, and very reasonable prices!

St
Review №2

Bau installed two new brakes frontal and great services. He caught the issue.

Da
Review №3

I cant thank Han enough for making us feel like we were in the best hands. Even staff was the friendliest. We broke down off the Interstate and he was able to help us. We were 2,000 miles from home. We have a new friend who we hope to return the favor to. He made a very stressful and tough situation into something manageable and less stressful.

Fr
Review №4

Han and his staff are great mechanics his prices are great you cant ask for better pricing. My son bought a use Dodge 07 year and Han kept me continuously updated on the work status due to Covid-19 it was nearly impossible to get the parts it required but Han was able to get parts from out of state so a bit of delay but over all a great job my sons car run good. Han also serviced my older van which I keep for my two dogs and no problems till this day with his work. My other son takes his car to Han shop as while always receives great service my son is the one who took me and my other son to Hans shop and we wouldnt go any where else Han shop is the only place we trust with are vehicles. If you get voice mail Han calls you back with in minutes or if you text his he calls you back.

NT
Review №5

Dont believe all other fake reviews. Its poor value and poor quality does not worth any penny.

Ch
Review №6

Professional and honest. Fair pricing and timely.

Sa
Review №7

Absolutely horrible experience, they strip all my lug nuts completely unprofessional and disgusting. I wish there was a 0 star rating because that’s what they deserve!

Ha
Review №8

Terrible experience. DO NOT COME GO HERE. If I could give 0 stars, i would. Terrible customer service and rude individuals.

Ki
Review №9

One of the best in town. Fast, reliable and friendly too.

SA
Review №10

I dont trust any other mechanic with my car. This family owned business gives great service. I have older cars but know and trust Han will make sure they are reliable and safe to drive. I always feel that prices for service given cant be matched by any other honest, reliable shop and way less than any dealership. Thanks for taking care of us & our vehicles Discovery Auotomotive!

La
Review №11

These people are the best! Went in to change my oil. They were so quick and friendly. Chris is amazing. Their costumer service is great. And prices make sense.

al
Review №12

Hans is a great guy. He is too busy but spent time with me to find cheaper alternative. He is an honest guy and a very busy too. I am very happy that I trusted other reviewers on Google an Yelp. He is knowledagble, hard worker and a great human.

Ma
Review №13

Very happy with this place. I found this place a year ago when I my car got a problem with fuel system. It needed to be fixed ASAP but it was a weekend. I had to tow my car two times because of misinformation of the other companies. He fixed it within a couple hours and he is my favorite mechanic now. I go to him any time when I feel like something isnt right with a car!

Ra
Review №14

Worst service + bluffing customers.They charge you money and when the car is not fixed as they dont know what the root cause is, they ask you to wait as they are finding a solution to fix the problem. They never accept your call in the while you are waiting hoping that they will reach out to you.You loose your money and your time expecting they will fix the problem.Worst service.

De
Review №15

Hans is very honest and down to earth. I trust his work and estimates. A rare guy. Thanks Hans.

ag
Review №16

Came here to fix my tire, realized that I need new tires. He was super fast and honest about it. didnt try to charge me anything extra

Ad
Review №17

The most honest technicians I have ever worked with in my life. Love this place.

Hu
Review №18

The owner is nice, and to be honest this is the only auto shop I go to because of the affordable price.

Fr
Review №19

The owner Han is very good and polite but hes workers will trash your car and Dent the 💩 of it..

S
Review №20

His estimates never match the final price. Even changing the oil in the transmission will be a nightmare for you. Because of him, I sold my car AS IS. Poor service and terribly poor quality of work.

by
Review №21

He got me in quick despite having a lot of cars to service. kept prices cheap, and was straightforward with me.

Te
Review №22

Wonderful OwnerWonderful Customer ServiceHonest, Helpful and Fair Prices .

Su
Review №23

Quality work and will give the estimate for only what your car needs.

Tr
Review №24

I drove up from Los Angeles to Santa Clara to see the 49er vs. Dallas game(10/2/2016). When we went out to get dinner that Saturday night my engine started shaking and would barely stay idling, there was no way it would make it back to the hotel, let alone back to LA after the game. AAA towed us back to the hotel and we looked up mechanics that would be open on Sunday, there are very few of them and the ones that are open on Sundays have very short hours. I thought there was no way we would be able to get it fixed in time to drive home after the game so we could get to work on Monday morning. The next morning we started calling places that were supposed to be open and were getting answering machines and disconnect notices. I was losing hope. I called Hans auto and got their machine, but a minute later he called me back. I was certain I couldnt see the whole game and make it to any shop before they closed, but Han said he would make arrangements for me to pick it up after the game. I was also not optimistic about being treated fairly by a mechanic I didnt know, hundreds of miles away from home. I figured they had me over a barrel, but they did the work and I looked up the prices for the parts on the web afterwards and saw that Han was very fair and reasonable. Hans saved the day for us, and we made it home on schedule, and my car is running perfectly. Now if he could have only helped the Niners win that day...I never write reviews, but if you are in Santa Clara, and you dont know which mechanic you can trust, I want you to know this shop really came through for me. Thank you Hans Auto Shop.

Ke
Review №25

Personal mechanic

ud
Review №26

Great place & the owner is such a nice human being

Su
Review №27

Works on Minis, and other BMWs owns one, knowledgeable, compitant!

Fr
Review №28

The owner Han is super cool and very reasoable. I am now a lifetime customer.

An
Review №29

I went there and I got great service! Reasonable price for getting the car back in order!

An
Review №30

They are crooks and thieves. They charge 3 or 4 times real cost for a starter. If you are not an expert on the cost of the car repair they are going to take advantage of that.

sp
Review №31

Difficult to communicate. I asked a question Wich should have received an explanation, and all I got was a yes. Yes what? Yes does not answer my question.

Fr
Review №32

It sucks big time the only thing theyre good for is ripping off their customers, avoid this place or you will regret going there truly

Mu
Review №33

Did not do a good job on my car, totally screwed me over. The second time he tried to charge even more for more diagnostics.

Do
Review №34

Good prices and honest workers.

Vi
Review №35

Oil change on call, in n out in 20 m.

Na
Review №36

Excellent Automotive Repair Shop

Mi
Review №37

Honest and friendly

ma
Review №38

Mmmm my truck was shaking and you wanted to turn off and had the lights of the service engine turned on now this is as good as new if it is expensive. I charge 850 and was in a day that is a good person the chinito

Information
5 Photos
38 Comments
4.3 Rating
  • Address:421 Queens Ln, San Jose, CA 95112, United States
  • Site:http://hansautorepairandservices.com/
  • Phone:+1 408-660-9294
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Small engine repair service
Working hours
  • Monday:8:15AM–6:30PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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