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Go to NAPA Auto Care & Tire Center
4236 Monterey Rd, San Jose, CA 95111, United States
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Go to NAPA Auto Care & Tire Center
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Ma
Review №1

I have been a customer here for 10 years. The two brothers that own the shop are knowledgeable, friendly and honest. They have bent over backwards to help me out many times. I wont go to any other shop.

El
Review №2

As a woman with relative experience dealing with various mechanical auto shops in various states, I actually enjoy bringing my Audi SUV here. The two gentlemen running the shop are friendly, honest, professional, well spoken, flexible, efficient, smart and polite. I’m always surprised by their turn around time. They don’t gauge on part prices nor labor; you get what you pay for. I never feel taken advantage of unlike the dealership which finds every which thing to up charge me on. I recommend them to anyone.

Ed
Review №3

I found GTAC here on Yelp, and with 5 stars I emailed for a quote. Jeff responded quickly and with a reasonable price. I showed up on time and they took the car right in. Jeff was working the front desk so I got to tell him the details of what was a little different than normal. He understood it, he seemed to really know their business and I was left feeling very comfortable. Plus the shop and waiting room were clean, not something you can always depend on. The mechanic worked on it and took it for two test drives to ensure it was the best they could make it. While paying, I got to meet the mechanic and ask a couple questions. He seemed to really know his stuff. I normally do all my own work, but every now and then, I just dont have the correct tools for the job, and now I know I can count on them to fill what I need help with. They seemed fine with that. So they have a new customer.

As
Review №4

Jeff and Danny are the absolute best! I tell everyone to come and see them. They are fair and always honest with me about what I need to do and what can wait. They are the only people who have worked on my car since I bought it brand new in 2015.

Ma
Review №5

The brothers that run this place are the best mechanics in San Jose. They’re very friendly, and of course they’re knowledgeable. But the most important thing is that they are very trustworthy. No BS, no making up problems, no overcharging for small jobs, and no trying to make unimportant problems into urgent ones. They also make their deadlines on time. I recommend this place for anyone looking for an honest mechanic.

Vi
Review №6

Jeff is a great guy and I fully trust him with my car. He is upfront with the cost and gets the job done Ina timely manner. Best place for car service!

ar
Review №7

I have been their regular customer since I moved to San Jose for all my car related needs for last 2 years. Jeff and Danny are awesomely nice. They go out of their way to help me not only with the button also they do a lot of extra things for which they dont even charge me. Their charges are extremely reasonable, and I can completely trust them that they will do the best that can be done. They will be my go to business for as long as I am in San Jose.Thank you!Aritra Dasgupta

To
Review №8

Professional, good quality work at a reasonable price. Jeff was friendly and clearly explained what they would do. Very happy with the experience.

Ma
Review №9

Always a pleasure to do business here. My husband and I have been bringing our vehicle here for years. Always a great experience!

Am
Review №10

This place is the real deal. They are professional, courteous, and knowledgeable.If you are looking for a trustworthy mechanic, Go To is the place for you.

Ri
Review №11

Scheduled a visit for my beloved Civic Type R’s first oil change. I looked around before settling in a shop to do this since I have heard many bad things regarding oil changes and decided to have them work on my car. It’s only been a couple days but so far so good. I brought in my own engine oil and filter so they only charged my for the work and the price was actually fair. They also rotated my tires. Definitely going to go back here when I need other car services.

Ke
Review №12

We have gone to Jeff and team for years. Solid family owned business. Guys are great and reliable. Send everyone there we can. Highly recommend them.

Da
Review №13

Jeff and Danny are the best!! Always willing to help and Always put in the extra effort! I recommend them highly!!

su
Review №14

Great service! Speedy, thorough and friendly front office staff! Would return & recommend!

Do
Review №15

I was visiting town and needed work done in the brakes immediately. They were incredibly accommodating. They squeezed me into their schedule and got me out of there in a timely fashion. They were polite and professional and reasonably priced. I highly recommend them.

Ja
Review №16

Easy drop off. Fair pricing. No unnecessary upselling here. Work completed in a timely fashion. Excellent communication regarding the service performed. We chose this vendor on the basis of the previous reviews and was not disappointed. Well be back.

Lu
Review №17

I have been going to Jeff and Danny for all my car maintenance needs for the past 8 years, they are reliable, honest and fair every single time I have taken my vehicles to them from company vehicle to personal vehicles. I would highly recommend this shop and its owners.

Pr
Review №18

Jeff was cordial and honest. What more can you ask for? Its crazy we live in a world where you cant trust some professionals, but you can trust Go To Auto Care. I brought my car in for brakes and an oil change. Jeff informed me that my brakes werent in need of work, and I was feeling blessed. Ultra cool mechanic! Give im a go to!

Vi
Review №19

Excellent as always. They were very helpful and accommodating.

Je
Review №20

Friendly service. Honest. Quick. No upselling.

De
Review №21

Very organized an great customer service I worked with Jeff and he is very helpful an he also was able to find me a tire that would fit my budget an is good quality.

Bu
Review №22

Jeff was able to get my car into the shop with super short notice and his team had me back on the road within 40 mins! I trust this car shop’s expertise and what they charge for that expertise. I highly recommend!

Ch
Review №23

Great experience. Will definitely come back for my car’s next service.

St
Review №24

Go to Auto does a great job! I have used there services for years and have never been disappointed. Highly recommend Jeff Olia and the team.

Le
Review №25

Came here a few times to get my tire serviced and they are absolutely wonderful. Definitely recommended!! I will try to do other service from here next

Br
Review №26

Go To Auto Care is a reliable, clean and professional company. They did a great job on finding the problem and solving it, and during the process they were awesome at communicating. I highly recommend them!

Li
Review №27

Made an appointment for an oil change. They were ready for me right away. The service was reasonably quick and the owner, Jeff, was very friendly and informative. Would definitely recommend.

Jh
Review №28

Great job by Danny and Jeff! Quick and efficient service.

No
Review №29

We have been using them for years. Jeff always takes great care of us and we bring all our cars here. Would recommend them 100%

Kr
Review №30

Everything is right on with Jeff and Danny. Both of them have always gone above and beyond in the care of my cars. Very friendly and honest. I have been with them for 10+ yrs and never have I been dissatisfied. Keep up the good work guys.-Kristen

Ve
Review №31

Anytime I got to get some work done on my car these guys always deliver the quality work. They communicate to me what I need done or if I need to come in at another time. I love these guys and I don’t want to go anywhere else.

Ri
Review №32

Go To Auto has become my new go to mechanic shop. I told what was wrong with the vehicle, they were able to figure it out real quickly. They informed me what was wrong and suggested the fix for them. They provided the cost which is reasonable. There was no trying to sell this or that BS. Jeff was really informative and a great representative. I plan to spread the word to my family and friends if they need a mechanical shop to go to.

GE
Review №33

Great experience - Denny was great checking me in, and getting the process started, and Jeff quickly diagnosed the problem and effected the repair. this was unscheduled and they completed the repair in less than 6 hours.Thank you Go To Auto Repair

Tu
Review №34

Jeff and Danny were really informative and friendly. Reasonably price. Quality service.

Jo
Review №35

My experience so far has been excellent. Its really hard to find good Auto Care mechanics and technicians. Jeff is one of the most honest mechanics I have met. As a business owner with a fleet of vehicles that constantly need service, its refreshing to know that there is an honest mechanic in the industry. His pricing is fair and his experience speaks highly in the results you receive. I had a great experience and will continue to use the services provided by Auto Care.

Te
Review №36

I have never had such a smooth stress free repair. The staff was pleasant, cooperative, and helpful. Phone calls and updates were clear and very informational. I will definitely go back to them.

Ju
Review №37

I got all four struts, new tires, balance, alignment, oil change, the works. In and out in 24 hours. Very fast service and, as always, great on price.

Ma
Review №38

We have trusted this business with the care of our vehicles for many years and are treated like family. They offer honest, competent work at a fair price and will not push unnecessary services. Great people!

Ja
Review №39

Took my truck in for a steering issue. Danny was my first initial contact. Very helpful and professional. Jeff was my contact for everything after. He kept me updated as to what the problem was, the solutions and the pricing. I found the entire experience to be pleasurable and would recommend them to anyone

As
Review №40

Always friendly, timely and patient. They caught my brakes being worn out when the dealer didnt care to mention it and each time Ive went for help theyve gone above and beyond. Would recommend to others 👍

Me
Review №41

I have been taking cars to Jeff and Danny and their crew for more than 10 years, and they have always provided good service. I 100% recommend them to anyone who needs service, repair, tires, whatever a car might need.

Jo
Review №42

This is my second interaction with these guys and every experience is better than the last. I was able to get in right away and they did a great job, as I expected. Will always bring my car’s here.

Da
Review №43

They are the best in the auto business.They care about their customers.

Da
Review №44

Friendly shop that does great work and is honest about what services and parts your car needs and doesnt need.

Li
Review №45

We’ve had an electrical issue, (something draining the battery) on our Sebring for over two years. Had to call AAA 8 times to jump start it, replaced the battery the first time, took it in to two other auto mechanics, spent a lot of money, with no solution. Go To AutoCare solved the mystery of what was wrong with our car at a fraction of the cost of others. These guys know what they are doing!

Da
Review №46

Every time I go to there shop I have excellent awesome service .The Jeff, Danny and the guys-are very professional👌I highly recommend using Autocare I’ve been going to them exclusively for 18 years. It is the best place in San Jose to go, I give it 11 out of10 ⭐️ “EVERY-TIME”👍

Sa
Review №47

Have had my Jeeps serviced here for the last 8+years. Love love love the services performed on my vehicles and truly trust everything I have had done-from transmission and engine replacements, to oil changes. My car has always been treated with respect as well as my pocketbook. Love these guys. I’ve recommended them to many friends.

Ar
Review №48

The staff is very professional and they always give more than one option to choose

Ki
Review №49

My family has been going to Jeff & Danny for years! They are honest, caring, patient and so helpful. We feel so comfortable with them and refer them to everyone we know.

E
Review №50

Always a pleasure dealing with Jeff and Danny. Took my company car in while on vacation. They handled everything I needed, dealt with my corporate office for authorization and ready for pick up when I returned. SUPER professional and trustworthy. THANKS!

an
Review №51

Great place for all your mechanic needs, John was SUPER helpful and very reasonable on prices. Had a knock in front end only when turning vehicle and not all the time. John checked it out and found it was the bushings on a 2003 s10 extreme. Gave me a call spent time answering my questions with no rushing. Also gave me some other options to be fixed but not needed at the moment. Only $800.00 fixed it perfect. No pressure and very nice guy. I will for sure take vehicle back if needed.

Ra
Review №52

Super great shop,right on target, my friends and I love the high expertise, Jeff, and Danny and crew provide, when it comes to repair and maintenance of our vehicles, rock on guys your the best, thank you again, Ray

al
Review №53

Great job fair price, fixed my issues first time

Pa
Review №54

Thank You‼️⭐️⭐️⭐️⭐️⭐️For your Great service.. honesty, Professionalism & The best work.. 💥I will say if anyone ever needs car service pls trust and believe in (Go to Auto Care) 💯

Am
Review №55

Jeff was very very helpful; he gave sound, honest, cost saving advice. In addition he took care of my tire issue quickly and I was back in the road in about half an hour. Excellent experience!

Ch
Review №56

I couldn’t be more impressed with Jeff and his team. He gave me an estimate Based on industry standards and then after finishing the job found that he could do it in a shorter amount of time and actually charged me less than the estimate… Called me to check on parts and repair prior to doing anything. Allowed me to leave my car in front of his shop when I had a difficult travel schedule. If you need your car repaired this is where to go

Ca
Review №57

I took my 2013 Mini Cooper to have the brake pads and sensors replaced. The service is very courteous and professional. My car was completed in a timely manner and the price is reasonable. I highly recommend this shop and will definitely be coming back in the future. Thank you Tony and Jeff!

Ro
Review №58

Jeff and team went above and beyond. Excellent service at a great value! 5 stars

Is
Review №59

I called in with Jeff on the other line. He helped me get a new battery for my car. He didnt even ask for an appointment and just got it done same day.

Ge
Review №60

Friendly, knowledgeable, the work is top notch. I feel like they’re family. HONEST & AFFORDABLE!!!! They have serviced all my vehicles for at least 2 decades.

An
Review №61

Jeff took great care of me and my Suburban. He explained all of my options in terms of costs, parts and warrantees. I was referred from another friend who has done business with Jeff for over 15 years and they weren’t wrong. High quality work, finished when promised, and great customer service. Go To Auto now has a new client and I’ll bring all my work to them in the future.

Re
Review №62

Go To Auto Care has been servicing my car for years. Jeff is a pleasure and always helpful. They always give their customers the best service. I highly recommend them.

el
Review №63

I CAME BACK BECAUSE I WAS THERE ONCE MONTHS AGO THE LIGHT SENSOR FOR LOW TIRE PRESSURE CAME ON AND A GENTLEMAN CAME I WAS IN A RUSH TO AN APPOINTMENT HE HAD IT HANDLED QUICKLY SO I DECIDED TO COME BACK AND GET OIL CHANGE DONE WELL DONE THANK YOU 😊

Al
Review №64

I found Jeff through a Bay area cars subreddit for an inspection of my C6 Corvette. His team found and replaced a bad tie rod and he got new Potenza Pole Positions within 24 hours of leaving the car. Cant recommended enough!

Ju
Review №65

Jeff and Dan are top class and provide a great service at a great price. We don’t take are cars to anyone but these guys. I have them look at our cars before we make a buying decision. They are reliable, trustworthy, and friendly.

He
Review №66

Overall excellent experience. Great customer service. Thoroughly examined my vehicle and gave reasonable estimates. Highly recommend to anyone who is looking to get their vehicle fixed or is in need of repairs.

ir
Review №67

Good people been going here for all kinds of work on different cars .Jeff and his people are stand up good business folks.

Ma
Review №68

Very kind and trust worthy people... so much more than the honda dealership. I bring both our hondas here now for simple things like fluid changes, regular maintenance. They always can fit me into the schedule. Prices are reasonable

Li
Review №69

Been coming with this auto shop for years and they are great.

Ci
Review №70

Jeff and Danny have always been honest about what does and doesn’t need to be done. They keep me updated if anything changes. I’ve been extremely satisfied with their work.

Ne
Review №71

Jeff is a great and helpful guy. I went in for an oil change and tire rotation. They went above and beyond by lubricating my chassis, check my fluid levels, check air filters, set tire pressure to spec and inspecting my brake pads. Will go again if my vehicle has any problems.

Ri
Review №72

The team at GoTo NAPA Auto Care was great! They really know what they’re doing, they are professional and friendly and they got my car in and out the same day.Definitely going to come back when I have other issues.

Bo
Review №73

Brought our 97 Honda Civic in to get a ton of things repaired. The guys did great, per usual, and they accommodated every request we had. Weve been using Jeff & Danny for years and wont be stopping any time.

Ju
Review №74

The crew at Go To Auto Care do a great job! They are honest, reliable and offer very reasonable prices for their services. Do not hesitate to bring your auto for service at this location.

Se
Review №75

Ive been a customer for quite some time and highly recommend to anyone thats looking for a place that will be honest and tell you what you actually need when it comes to vehicle repairs and maintenance.

Ni
Review №76

Friendly staff and fair on honest prices. Also wont rip you off like the dealers like the dealers will.

E4
Review №77

I have known Jeff & Dan for 15 years or so now. They are always courteous and give you an honest assessment of what your car service is going to require.

Jo
Review №78

Both Jeff and Danny were very informative and helpful. Would definitely come back again.

La
Review №79

I was given an estimate for cost and days to complete the work. I was pleasantly surprised to have both of these estimates be fulfilled. I would definitely recommend this company to anyone looking for honest and accurate work.

Ji
Review №80

Friendly. Problems were explained in detail and alternative solutions offered with cost considerations. Apologetic for long wait due to reliance next door service for smog check.

Ma
Review №81

Been taking my cars to Jeff & Dan for longer than I can remember... at least 10 years. Quality of work, attention to customers and pricing are exceptional. You wont find a better shop.

Ri
Review №82

I would rarely rate a business with a five star rating, but Jeff and crew know what they are doing. They are very busy, but we always feel special and our cars come out without the problem it came in with. Thank you- Rich and Marg

Sa
Review №83

We brought our car in with multiple indicators flashing Jeff diagnosed the problem and fixed it within hours great customer service great job honest and fair Highly recommend so hard to find honest and good mechanic

Ru
Review №84

Great reasonably priced and trustworthy service - have been a customer for 5+ years

Ro
Review №85

I have always taken my vehicles to Jeff at Go To Auto Care, about 10 years now. They are always up front and honest about what is wrong with your vehicle and will never pressure you into items you dont need. Estimates are spot on and the quality is great.You can setup appointments and even drop off early and they always notify you when everything is complete and ready for pick up.

Da
Review №86

Great service. Very reliable and trustworthy.

D
Review №87

Friendly and prompt service. Been going here for 3 years now and no reason to stop.

Ru
Review №88

Jeff was very helpful. Explained everything clearly and was able to complete the job sooner than he’d anticipated. .

Pa
Review №89

These guys are just what you would want in mechanics. Their honesty has been proven to us many times,. But the time when we had an expensive problem with our car and Jeff recommended that we take it to the dealer since it was covered by warranty stands out in my memory.

cl
Review №90

Jeff and Danny are great to work with, very professional, stand by their work and I’ve been using them over 25 years. They have always serviced my other cars and the ‘03 Sierra since new and it’s still running with over 315,000 miles! Thanks

Do
Review №91

Go To Auto is a car repair business that you can trust to provide quality service with integrity and reliability.

ST
Review №92

I took my car to Jeff and he gave me the best customer service I could ever ask for. My car feels brand new! They have gained a customer for life!

Ja
Review №93

I have been going here for a long time now and have always had an outstanding experience. Jeff and Denny are very professional and they will take care of your car very well. I look forward to a long lasting relationship with this auto shop. Thank you Jeff and Danby.

is
Review №94

Great customer service I dropped my car off to get my brake pads swapped out and it was done super quick and super efficient plus they are also very informative on whatever questions you got. Definitely recommend this place!

Je
Review №95

Quality work, fair price and honest. Been using Go-To for years and never disappointed.

Da
Review №96

Had my vehicle ready one hour earlier than promised. Great work, great service!

Sw
Review №97

Hands down the best auto place in San Jose. Always up front with repairs, and helps you prioritize what needs to be done.

Ed
Review №98

A place that you can go for great service, great value and trust the owners are being honest with you on the repairs that you exactly needed.

ma
Review №99

Awesome auto repair!! Jeff is the best and goes out of his way to help me with my old 2001 Chevy Tahoe. Been using him for a few yrs. I highly recommend them for any automotive needs

Mi
Review №100

Excellent customer service!

Information
24 Photos
100 Comments
5 Rating
  • Address:4236 Monterey Rd, San Jose, CA 95111, United States
  • Site:http://gotonapaautocare.com/
  • Phone:+1 408-281-2040
Categories
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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