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Genuine Automotive
4098 Monterey Rd, San Jose, CA 95111, United States
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Genuine Automotive

Comments
De
Review №1

My Catalytic Converter was stolen, got repaired, requested of ordering the CAT protective and installed. Everything looked good and nicely handling. Friendly staffs. Highly recommending

Sa
Review №2

Quan takes good care of our cars

Ad
Review №3

This shop had messed up my car engine before. And the owner is kind of very rude....

Ba
Review №4

These guys are so nice. Trustworthy and knowledgeable. They explain everything and often go out of the way to be helpful. Ive been going here for many years now since I moved to this area 10 years and 3 cars ago. Very good service and polite.

As
Review №5

DO NOT COME HERE! DO NOT COME HERE! DO NOT COME HERE! THEY ARE SCAMMERS AND DO NOT CARE ABOUT YOUR SAFETY! DO NOT COME HERE! Its best to keep shopping around. They are in a bad neighborhood and just try to steal your money! They dont know anything about cars. They tear your car up and then want to charge you more money. They are under new management and the son and father are just scammers.They stripped my oil pan and let me drive off the lot with bad tires. They do not care about safety! They only care about collecting money from the customer. In addition, they refused to acknowledge they did anything wrong. I will not be returning and advise others to keep shopping around.

Da
Review №6

Simon is excellent. He has invested in the very latest equipment. I found out that the dealer was sending my Corvette Z06 Carbon to have the tires done at Genuine because they have the latest equipment necessary to do those large low profile tires. They really care about quality and are knowledgeable. Im now taking my Porsche Cayenne GTS there as well. Highly recommended.

Mi
Review №7

Stay away from this place. Unless you want to overpay or have more issues with your car than before you brought it here. Be aware!!

Qu
Review №8

Highly Recommended for AutoPros:- Free wifi and TV to enjoy while waiting- Good location: big parking with Burger King and supermarket next to- Reliable and honest service: They check car carefully by driving and open with special lifting tool- Courtesy customer service: Nice and friendly phone staffs and car technicians- Accept appointment or walk in but appointment is recommended- Affordable and competitive price with clearly price tableCons:- Sometimes it is busy so if you walk in you expect to wait. Therefore, appointment is alot better

An
Review №9

Dropping off vehicle. Nice people

Mo
Review №10

The best auto shop..

Te
Review №11

Solid services

Hu
Review №12

Bad place, the price is extreme high and the wait time is so long. People are working like they are watching television. They said that they will repair my friend car for $1500. He went to other place and did it with just $450.

Mo
Review №13

Honest Mechanics

pe
Review №14

First-class service and home-based technology👍

Ma
Review №15

I like it because it makes good food and its a good place

Information
13 Photos
15 Comments
3.6 Rating
  • Address:4098 Monterey Rd, San Jose, CA 95111, United States
  • Phone:+1 408-362-0314
Categories
  • Auto repair shop
  • Auto electrical service
  • Brake shop
  • Wheel alignment service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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