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Mex Auto Glass
375 Lincoln Ave, San Jose, CA 95126, United States
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Mex Auto Glass

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So
Review №1

It was very organized from beginning of my windshield replacement work. Theyre really on time and follow up was excellent.I am very happy with their work. My windshield is done very well. I am referring my friends to Max Auto Glass!!Thank you for your good work!!

So
Review №2

Great work for a great reasonable price, wish they did more than just install glass such as tinting them. I see a small business growing & thriving. They definitely know what they are doing, nice and professional people.

X
Review №3

The service guy Edwin Cortex came over to my house and replaced my front windshield. EXCELLENT WORK !!!!!

Sc
Review №4

Great experience! Fast, straightforward service, competitive prices, excellent quality workmanship. Very nice people. Totally satisfied.

Da
Review №5

They installed new windshield at home. Very professional and reasonably priced.

He
Review №6

Mex was recommended to me by my dealer where I take my car for maintenance. I had them replace the windshield in my Nissan Altima. They are total pros and do excellent work. Many of the local dealerships send their glass work to Mex, and while I was waiting they had a dozen or so new work orders come in. They were super helpful in getting everything settled with my insurance claim and had me in and out in under 2 hours. They also do on-site repairs depending on your location.

Lo
Review №7

To be honest I wasnt happy with Mex Auto Glass, they didnt do a great job to be honest, the small crack in the wind shield that they repaired was done in a very sloppy and uncaring way. But the problem wasnt really with Mex Auto Glass, the issue was with a female employee atcapital Kia, this person had me under the impression that she had set up a appointment for me 3 weeks ago, but when I arrived at my appointment I found that she forgot to schedule the appointment therefore, I had to be sent home in a lyft car. I appreciated the ride bcuz, I didnt want to sit at the dealership all day. the young man by the name of devon, took over the case. He was very pleasant and professional. he offered me a ride home in a lyft car, and he apologized about the mix-up, but on the hand, the female acted as if she did nothing wrong. I contacted the manager, and I explained to him about the female employee. I got a call from the male employee and he told me that the car was ready for pick. I dont usually complain, but I just feel like this was unacceptable, because she had over 3 weeks to verify by appointment. Im not upset but this is a teaching moment, the customer time is valuable too, and sometimes we have to take off work for appointments or set aside time to make sure were not late for our appointments. Most customers are not pleased to get to the location and find out they dont have an appointment. Im giving Max Auto Glass 3 points and Capital Kia female employee 2 points. Because this is not acceptable to me.

Da
Review №8

Had a break in and needed to get 2 windows replaced on my car (2015 Mazda) Called in the morning to get a quote and was 440 for both. 300 Dollars CHEAPER than SAFELITE. Parts came in the next day and the service itself took 2 hours. They have a fairly nice lobby to wait in if you choose to. Looks like new and cant tell its not an original window. They even cleaned the interior very thoroughly of all the broken glass. Friendly staff and quick service. There is also a 1 year warranty on workmanship just in case. Very pleased.

Gr
Review №9

Gustavo provided the best service

D
Review №10

Very clean, very well organized, excellent customer service girl.

Ka
Review №11

I had a cracked windshield for the first time in my life. The dealership said they used Mex Auto Glass for all glass problems so I called. Ysidra explained the whole process to me and Mex handled everything. Jacqueline and Angelica were very nice also, answering additional questions. I would definitely consider using Mex again if I have a glass problem.

P.
Review №12

The team at Mex were very helpful and efficient. In fact, not only did they fix the broken window, but they also adjusted the trim around the window to correctly align. Originally the trim did not line-up very well. I would use their services again if needed.

Ju
Review №13

I have never had such a genuine experience with an Auto related event. I am very grateful that we were referred to Mex Auto Glass. Ramses was so polite and absolutely helpful in every way, and went out of his way to help me jump start my car, and give me great tips on general Maintenance. He was diligent, respectful, and worked quickly and accurately. Thank you.

Ju
Review №14

These folks went the extra mile for me when my difficult to replace windshield needed to be replaced ASAP. I always prefer local companies over national chains, and thats the kind of service I got from Mex Auto Glass.

Pe
Review №15

I am very happy that mex auto glass repair has Andres as an employee!And ed was a great help also. Together they arranged for me to have my windshield replaced and done as promised. Showed up on time and did a very professional job. Very happy with the company.Pete

Ga
Review №16

Took my beautiful 2012 Lexus into David, with a water leak around the windshield seal. He offered to take me back to work, or wait in their office. I waited, able to complete some work, in just over an hour. He returns with a new windshield! David is awesome, friendly & easy to talk to and people in office are very friendly.

Ke
Review №17

Chip repair lasted 1 year and 9 months, then cracked and spread to half of windshield. The warranty is stated up front as 1 year, so the fix went well for the 1 year but now Im facing windshield replacement at $300+.Pros are the service was kind, the warranty was stated up front, and the company is transparent about their policy. Cons are that I really only delayed the windshield replacement and the company is sticking with the 1 year warranty, so now I have a full cost windshield replacement to consider.

Ga
Review №18

Super accessible!! I called and spoke to David, he was really nice and ready to work (he came to my job to do the repair).. reasonable price and super fast service.

Ti
Review №19

Quick response, reliable, friendly, honest and did a good job.

Ra
Review №20

Awesome customer service and really quick!!

M
Review №21

Nice people, decent prices. They went out of their way to get a part. Hard to park there but otherwise good experience.

pe
Review №22

I been using Mex Auto glass for over 7 years an Im impressed with there service, David and Jose are very professional and they have a really good prices and quality of the job speechless, Thank you David I hope GOD BLESS YOU.

Pa
Review №23

They know what theyre doing and did a good job for me.

Wa
Review №24

Good staff, good turnaround time

da
Review №25

GOOD COMPANY, HAVE USED THEM FOR YEARS. EXCELLENT SERVICE/REASONABLE PRICES.

ch
Review №26

Amazing place with great people!

Er
Review №27

My rear view mirror came off the glue. Took it to the dealer and they told me that they have to replace the whole thing. Will cost me $320. Took it to Mex Auto Glass and they fixed it for $45 and in an hour.

Da
Review №28

Great service timely, punctual, curteos and efficient. Thank you., 🌷🌷🌷

La
Review №29

Very helpful. Special ordered the glass and installed it the very next day.

Om
Review №30

Good prices. Good service.

Ek
Review №31

Great service

Information
5 Photos
31 Comments
4.7 Rating
  • Address:375 Lincoln Ave, San Jose, CA 95126, United States
  • Site:http://mexautoglass.com/
  • Phone:+1 408-947-0393
Categories
  • Auto glass shop
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Planning
  • Appointments recommended:Yes
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