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Caliber Collision
2871 Monterey Rd, San Jose, CA 95111, United States
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Caliber Collision
Comments
Ar
Review №1

They take a lot of sweet time. Saw them sitting down chatting and not working on cars

Sa
Review №2

I took my car to get serviced and was assisted by this lovely women named Dana she was supper great and very detailed about the whole process she made me feel very comfortable about leaving my car. She gave me updates the whole way though. Which was super great it was really helpful to know what was going on very step. When can time to get my car we ran into some issues, but never the less Serena came to the rescue and saved the day. She talked to my insurance company and I was able to pick up my car. These two ladies were such a delight to be around and made my whole experience wonderful. I will definitely be recommending this place to close friends and family. Thank you caliber collision

Ba
Review №3

Great service, quick turn around.

Yv
Review №4

2021 bmw with license plate bumper ding inquiry: someone there Scratched my rim, popped my car tire, added new scuffs by parking the vehicle under a tree, uneven paint solvent pops on different areas of the car. Had to take it 3x just to still find new damages. NOT COOL

Ja
Review №5

Javier vega, I took my Toyota Camry at Caliber Collision for body repair, they fixed it to perfection, professional business, great experience

Ro
Review №6

They are poor at time estimation and management. Gave me due dates then missed claiming shipping damage and such. (I contacted them, they never contacted me other than their computerized text alerts nobody updates.) Had other local shops turn out similar work in half the time. At least they apologized... I guess.

Sa
Review №7

Thanks Dana and Caliber team! Excellent service and work. Im very happy 😊

An
Review №8

Quick, responsive, and great quality auto body work. Definitely recommend this shop for repairs. Melissa at the front desk was very informative and kind as well. Thanks Caliber team, my car looks fantastic.

Je
Review №9

Excellent work at this shop! Professional, courteous and friendly. Car was done on time, in perfect condition and they kept me informed of progress every step of the way! These guys are Outstanding!

M
Review №10

Dana provided great customer support. She is very professional and kept me informed of the process of my truck repair. Awesome body work!Thanks!

Ja
Review №11

Very pleased with the quality of work and great customer service! Kept me informed of the progress and work was completed as scheduled. Professional service!

Sc
Review №12

I was really happy with Caliber Collision and the team I interacted with. the front staff were really nice and I was able to speak with the Service Manager to clarify a couple of questions. The shop is really clean and the place was easy to get to. I feel I was treated fairly and the process was easy.

Ro
Review №13

The best customer service experience, reasonable price, very professional business ethics. Would recommend to everyone....

H.
Review №14

I helped coordinate for my family and they were easy to work with through out the entire process. I thought I needed to do a lot more but this place took care of everything and were always proactive at reaching out even when Im not the person directly involved with the car accident.

Am
Review №15

Great and professional customer service. Kept me updated while my car was being repaired and it was ready the day they estimated it to be.

Jo
Review №16

Excellent work performed and even better customer service. A+ Thank you!

Da
Review №17

Caliber did a wonderful job fixing a large scratch on the side of my car! They quoted a 5 day repair window and were done within 4! The car looks good as new.All the staff were very kind, friendly, and helpful throughout the process, and kept me updated on how the repair was going. Though I hope I do not have to see them again (because that would be car issues) I wouldnt mind too much since they were excellent.I would highly recommend this repair shop to anyone needing an issue fixed!

ju
Review №18

Dana and Melissa were absolutely awesome. Friendly courteous setvice.

Ab
Review №19

Friendly and professionals. kept you updated on the repair progress.

Ed
Review №20

Very nice place. Did a real good job, and my service writer was very informative. I will recommend this shop.

Ma
Review №21

Professional and warm! They’re the right balance of customer service and are very knowledgeable. I took my car in had it looked at within minutes and found out what I could without them taking apart the bumper to check for other damages. They are quick and let you know right away when they are available to assist, how long it will take, and what to expect. I highly recommend giving them a call to check on when you should come by with your vehicle.

Jo
Review №22

Took my car to get fixed after a parking lot hit and run and they did amazing. Had my car ready in about a week and gave me updates every step of the way. Love the customer service.

Mo
Review №23

Not what it used to be. The Monterey Collision people are still great. The corporate monopolistic Caliber staff have ruined a great place. I will never return. IMHO, they failed to provide an adequate quote. We towed it to Fairgrounds Collision. The car is still totalled, but at least we had a COMPLETE estimate so that we knew that our insurance would pay us enough to fix the car should we choose to retain it under a salvage title.

Ke
Review №24

Very satisfied with their work and communication

Ch
Review №25

Gear experience! Fast service and people are very competent!

Ma
Review №26

Excellent Customer Service, my Truck looks fantastic, work was done in a timely manner.

Da
Review №27

These guys were great, Vary easy to work with Fernando kept me informed about my challenger by calling me and sending me email pictures per request. The day i picked up my car on Saturday i was so suprised to see what they did. The paint match is so perfect. Unbelievable the work they did in a short time. You guys have a customer for life and im going to spread the word to my friends and family. Thanks again... P.S. Thanks for detailing my car as well. 😁😀☺ ...Not sure why some customers give a bad reviews, Never rush a body shop when your car in for repairs. My car only took less than 2 weeks to repair and it came out awesome. Remember people they need to order your parts and it can take up to 4-5 Days to receive....

Ji
Review №28

Great staff very nice people

Go
Review №29

I won Run 3 Unblocked on 88kgames ones with my cousins

Yo
Review №30

Excellent Customer Service

Al
Review №31

Very good

Ri
Review №32

Great!!

Information
14 Photos
32 Comments
4.7 Rating
  • Address:2871 Monterey Rd, San Jose, CA 95111, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/san-jose-monterey-rd
  • Phone:+1 408-224-8500
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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