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The Gong Shop
1661 Tennessee Street #2P, San Francisco, CA 94107, United States
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The Gong Shop
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Review №1

Had a wonderful purchasing experience with Trey, owner of The Gong Shop, with my first large gong purchase. I spent weeks online watching videos and reading articles on the various gongs available around the world, and the benefits of sound healing. Trey responded to my inquiries, was personable and professional, and through him found a 28” Chau Gong that carried the tone and resonance I was hoping for in a gong, even providing me with a video sample of the gong so I see and could hear it as if I were standing right there with him in his shop. Shopping for gongs is like shopping for clothes, you never know what you’ll get until you get it. In this case, my worries were minimized and I got exactly what I wanted, all thanks to Trey’s continued care and professionalism. I plan to get more gongs down the road as I build my sound healing collection and will turn to Trey and The Gong Shop again for these purchases.

Li
Review №2

I bought a Paiste Planetary Venus Gong from The Gong Shop.I am Super Happy with it! You can get many different, tones & sounds out of it. And there is an iridescent Rainbow-Like circle between the dark brown edge and the central flat main surface. It Looks & Sounds absolutely Gorgeous! The Gong shop shipped the Gong & its accessories very well, with plenty of padding, & very quickly. The Gong Shop is a Top Notch Company worthy of the Greatest Success! Thank You so much!Blessed Be.

Yo
Review №3

This is my second purchase with this company. They made me feel like an old friend. First class all the way. Answered all of my questions. Took time to ask me questions. I love the gong shop. Would not buy my gongs from anyone else. For anyone looking to purchase a gong, these guys are the best. Don’t be afraid to ask questions. Honestly. This is their strong point. I am a sound therapist. Quality Gongs are very important to me. Thank you, to all the staff.

Br
Review №4

The Eastman School of Music Percussion Dept. has been a long-time customer of Trey Wyatt and California Percussion. Recently, we shipped 7 Thai Gongs from Rochester, NY to San Francisco which sounded horrible and were in desperate need of tuning. Trey did a fantastic job on them and they are now all dead-on pitch wise, even the lesser expensive ones that I thought might not be salvageable. I highly recommend Trey and CP for so many percussion instrument needs!Brian Stotz, Percussion TechnicianEastman School of Music

Ma
Review №5

This customer service is great! Shipping is fast! I ordered the wrong size stand (my gong was larger than described on the website) and The Gong Shop helped me exchange for a new one, they even paid the extra shipping of the new one!The new one came within days and fits my new gong perfectly. Would 100% recommend and give your faith to this company. I will be back. Thank You.

Wi
Review №6

I contacted the gong shop via their chat window on their website fully expecting to receive a bot response. To the contrary, within a couple of minutes I received a text message from the owner and proceeded to have an excellent buying experience! I told him what I was looking, He gave me several recommendations and helped me make my decision for my sound healing purposes. Mind you the entire transaction took place over text and it was extremely flawless and painless. All within the span of 30 minutes I was able get a recommendation of what would be best for my activity, make a purchase and receive a tracking number for my package! I would highly recommend purchasing from the gong shop!

Mi
Review №7

The Gong Shop had amazing professionalism, timeliness and effective communication. I choose very carefully when making healing tool purchases and I already know I will be making many more purchases moving forward for my hypnotherapy practice. I am very excited to receive my new healing tools. Thanks Gong Shop! Sending your team endless prosperity and success. Keep up the amazing work!

Mi
Review №8

Have purchased multiple items over time; three gongs of different size and various mallets. Huge selection of high end super sounding gongs. Incredibly great service. The owner is a gifted musician with gong experience in his DNA. Is always a treat to be a customer.BTW; it is not easy to earn a five star review from moi. The Gong Shop in my view is ten on a scale of ten.

Ro
Review №9

What a great experience, I have been in the market for a gong for the last 10 years. I finally decided nows the time, so I started my research again. All the research I did, kept taking me to the same place The Gong Shop They were a blessing all the way through the process . Im a beginner and they knew I didnt need an 8000.00 gong, yet. But I did want something that when I hit it you could feel it rumble through your whole body. These folks knew exactly what I wanted and pointed me to the 32 inch Chau Gong and I couldnt be happier, they were able help me choose the right stand and a few different types of mallets as well. These folks are very knowledgeable and were able to make me very happy customer. I would reccomend these guys all day long and when Im ready for that 8000.00 gong., I will definitely be calling the The Gong Shop. A special shout out to Trey super nice, very knowledgeable and a great communicater. Thank you to the whole Gong Shop team.Sincerely,Ron

Ro
Review №10

Trey and The Gong Shop went above and beyond to answer my questions and was very knowledgeable. I felt a kindred calmness purchasing my first gong! Thanks, Trey! I cant wait until it arrives! RonnieUpdate 1/19/21:I just got the gong in the mail! It is stellar! My reference cannot extend enough! So, if you are wanting a gong dont hesitate to reach out to Trey and The Gong Shop in San Francisco! You will receive a quality instrument and the service from Trey was above and beyond! Thanks so much Trey and Team! I will be reaching out to you shortly to order both a Symphonic and Shaman Gong. This is my first gong that I own and Im hooked on the vibration it emits into the ether! I am one VERY SATISFIED CUSTOMER! Ronnie Brown Continuum Sound Healing.

So
Review №11

I have been looking for a light gong stand for my 32” gong to carry around. Fantastic customer service helping me to select the right item for me. I purchased the Gong Shop Chronos Gong Stand CA32 and I am very happy with it . So easy to transport, so incredibly light but strong . I can fit it in the trunk of my car ( I put the back seats down) so I leave it assembled except for the feet . It takes 2 sec to remove 2 butterfly/wings screws . Even if you need to disassemble it all it is super simple and quick with just a couple of these wings screws. You have also the option to widen top hooks to hang the gong . I had to do an extra knot though on the rope of my gong because it was a little too long for the frame but now it fits perfectly..... and you cannot beat that price!!! 😀

Yv
Review №12

Trey was incredibly professional and patient with me when discussion gongs, stands, and mallets. It’s my first gong purchase and I wanted to make sure we got the right brand abs size and it was going to suit our family and communities needs. I would recommend the Gong Shop! Thanks 🙏🏼 again Trey!We love our giant Gong!!!!!!

Ap
Review №13

Great selection and super fast delivery. The owner Trey was super quick and helpful in responding to any questions I had and was competitive with pricing as I bought two Paiste gongs. The sounds are beautiful and have helped me level up with my sound bath. I would recommend anyone who is in the market for gongs to shop here!!

Gr
Review №14

I contacted customer service to ask questions about some products and Trey was incredibly helpful and responsive. He worked with me to get the best price, which was even better than Amazon after all was said and done! Very satisfied with my experience shopping from this company.

Da
Review №15

Customer service 2nd to none!!! I reached out and brought to Treys attention a factory defect on one of the pieces of my newly purchased gong stand!! Without even asking him for a replacement, He jumped on it and quickly shipped out a replacement piece!!! Definitely will be purchasing again from them and will be one of my go to recommendations!! Thanks Trey and The Gong Shop!!!

ja
Review №16

Hands down the best customer service experience!!Trey and The Gong Shop Team were so helpful and attentive to my order and shipping concerns. Communication was easy and they replied back to me quickly whether it was by phone, email, or text. Everything arrived on time and was pristinely packed.This purchase and experience alone will keep me a customer for life.Thanks for all the help you guys 👍👍

Jo
Review №17

I love it! I was looking for both decorative and unique sounding instruments..I had a small 10” gong that I used at the office... we hit it once for every $100,000 dollars when a sale was made.... it was unique, cool, and an employee favorite....so, I though a larger gong would look good in the music room hanging from the mantle.... The Gong Shop had different types of gong and I settled on the Chua because of the looks....but the sound is fabulous...I was not expecting the full and deep tones as well as the variety of sounds this gong has....Looks great in the room as well....

Ch
Review №18

It felt beautiful walking into the Gong Shop. The energy is sacred and clear, and it felt nice to simply be there in the space. The shop has beautiful Gongs from South East Asia that are of quality and allow a beautiful sacred energy. I bought a sonic energy, harmonic hand pan, made in Columbia. I am very happy. I was able to play it and I love it’s tune. I recommend The Gong Shop because of its simplicity and beauty. As well as the intelligence and receptivity in patiently acquiring good, beautiful instruments. The sacred and stewarding presence is allowed to be felt by experience in the shop. Thank you. Looking forward to playing Hand Pan and having fun.

Ki
Review №19

The Gong Shop is amazing! The owner Trey personally helped me pick the right gongs for my sound bath studio. He was extremely knowledgeable and very helpful (and patient with my million questions). He even allowed me to pick up my products from his LA location which saved me a lot on shipping! I’d highly recommend buying your gongs from the gong shop, my experience was above par and wonderful! I WILL be back!

Dr
Review №20

The Gong Shop is a remarkable business. It puts musicians, therapists, and all artists ahead of profit. They are supportive, listen to the customers needs, and provide personalized and top-notch professional customer service - always. I am a customer and client of The Gong Shop. I will continue to be and ensure that others are as well. I believe your experience will be as wonderful as mine and the satisfaction with their products, guaranteed! Shop now!!!

Ma
Review №21

We love the gong that we got from The Gong Shop. We worked with them to get a gong for our office and they custom etched our logo onto the gong. Would highly recommend them.

Mo
Review №22

I had a Gong emergency after a flood and sent a message online. Within minutes Trey responded and walked me through assessing the damage. He was able to recommend a cleaning product and a local shop to help with any repairs. Love the products and customer service from this amazing place.

Sa
Review №23

I ordered the Meinl Round gong stand from the Gong Shop. They were very nice and professional. I received the shipment as soon as possible. The price was reasonable.I highly recommend shopping at their website for all your Sound Bath instruments.

Me
Review №24

Shop no further you’ve found the right folks! The Gong Shops dedication to exceptional products and customer service is unmatched. Our 26” wind gong is beautiful and sounds heavenly. Thanks y’all! VERY satisfied SC customer.

Er
Review №25

Trey and The Gong Shop was immensely helpful in helping out with my 40 chau gong purchase. The price from The Gong Shop was also unbeatable. Shipping was fast and sturdy. I WILL definitely be coming back as Im officially addicted to gonging.Rick from Noble, OK.

Ar
Review №26

I was asked by my company to make custom gongs with our logo. I came across the gong shop and reached out to them to see if they do a custom gong for us and they absoulity did! Trey was so great in helping get our logo to get sand blasted onto the beautiful gongs they offered! Just got the final results delivered to us and we couldnt be happier! They look great and sound great as well! Highly recommend it!

An
Review №27

I have been w/o a beater for my gong for years and using my knuckles. One inquiry here at the gong shop and my prayers were answered. Instead of leaving it laying on the floor I’m hanging it where it should be away from my chewing dog. Thanks Trey.NAM MYOHO RENGE KYO

C
Review №28

Trey (the owner) was very knowledgeable and extremely generous with time spent a answering my many questions. I’m excited to invest in my sound healing instruments from The Gong Shop and to encourage others to utilize him as a valuable resource.

Da
Review №29

I have to say that working with James was a great joy. I had been looking at a year long wait for a 60 Paiste gong when I spoke to James he was able to broker to me a used Mikophonie. The process of the by phone,email, and text was complicated but wholly worth it because of James.

Ke
Review №30

I reached out to The Gong Shop online with questions about a specific gong. They got back to me immediately. It was such a pleasant experience. I will definitely shop with them again.

Ni
Review №31

Every item I have ordered from the gong shop has exceeded my expectations! I use them in sound healing and absolutely love the assortment of gongs to choose from. I’m ordering a new wind gong today!

Be
Review №32

The Gong Shop is a great resource for percussionists worldwide! The customer service goes above and beyond to make sure that you are satisfied with your purchase!

Ga
Review №33

Very responsive service and knowledgeable. The 40 gong sounds absolutely amazing. Trey helped me with my purchase and really went beyond the call by connecting with me personally to deliver the gong on his way to a clients destination. Highly recommend!

Ro
Review №34

My fiancé ordered me a gong as a gift and I’m so grateful. At first I was confused on how to put the gong stand together and my package didn’t seem to come with the instructions. I called the store and they got back to me right away to help out! I didn’t end up needed the instructions anyway but the customer service here is outstanding. Thanks Trey and Gong Shop Team! Would highly recommend!

Vi
Review №35

Prompt and friendly service. Very helpful and responsive to all questions and queries. Highly recommended!

Tr
Review №36

Fantastic customer service and friendly employees always willing to help make my experience better. Thank you

Su
Review №37

Customer service went out of their way to help me. Extremely fast and excellent service. Thank you

Ch
Review №38

Excellent to work with, great selection of gongs.The customer service is the best you could ask for !!!I highly recommend the gong shop.

my
Review №39

The owner helped me in a crunch with some parts for a stand and shipped them to me that day! I’ll be back for a for a gong, Thanks so much!!

Ta
Review №40

Needed a gong for our company meeting. Came up with the idea last minute. Sent a text to the Gong Shop and the owner texted me back right away. He personally went to his store early in the morning to get the gong in the mail. Couldn’t be happier with the service. The gong store saved the day!

An
Review №41

Customer Service Is Angelic From AngelaGreat Company and Products!!!!!

Je
Review №42

The best gong shop I’ve ever been to!

Wi
Review №43

Fantastic customer service and excellent quality products, I ordered the 16” Chau Gong and after a couple of days I received an email that they were out of stock and were nice enough to give me a choice of replacement! I received my new Gong within a few days and couldn’t be happier with my purchase. Thank you to the staff at The Gong Shop, I look forward to being a return customer!

Pa
Review №44

Great customer service and fast shipping!

El
Review №45

Excellent customer service, prompt response.

ge
Review №46

Best gongshop ever!

ju
Review №47

Great company ! So happy to have done business with them !

Information
19 Photos
47 Comments
5 Rating
  • Address:1661 Tennessee Street #2P, San Francisco, CA 94107, United States
  • Site:http://thegongshop.com/
  • Phone:+1 415-626-4606
Categories
  • Musical instrument store
Working hours
  • Monday:11AM–3PM
  • Tuesday:11AM–3PM
  • Wednesday:11AM–3PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Repair services:Yes
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