This Florist was just awesome! I was looking for a more personal arrangement of gladiolus and fall colors for my Moms service. Not easy to do this time of year! I didnt like the arrangements that all the on line florists offered, so I came in with photos of what I liked and didnt like.
Don’t go to the flower market. Go here first. My bridesmaids and I wanted to make our own bouquets for my DIY wedding. Ampersand had the most beautiful selection and their staff gave us little free lessons on floral arrangement! Absolutely above and beyond, and we couldn’t believe how good the prices were.
Fantastic shop! I ordered some flowers from the other side of the world for my best friend’s birthday. She said they’re the most beautiful flowers she’s ever received, and from my end the customer service was really good. Thank you!
I would like to thank these guys for handling and arranging the flowers that I ordered. This flower shop really has the best service when it comes to flowers. A truly commendable piece of work, and I think they deserved the best recognition possible. Thank you so much for the job well done, guys! Keep up the beautiful work!
A magnificent Flower Shop! I was really awe when I visit this shop a week ago. The florist name Jennie was an expert in arranging the flowers. I like how elegant and classy arrangement that she did. Thank you, my mom really loved it. I will surely visit your shop again.
Amazing flower shop. The custom bouquets are great and you can bring in a vase or buy one there if you want, or just get a bouquet. Outstanding customer service since they work with you to make sure you get a great balance of flowers and greens while staying within your price point.
We were coming to SF to elope and decided we needed boutonnieres for our jackets, and Ampersand was the best choice. Local, quaint and ever so intricate, they were the perfect piece for our suits. Its hard describing what you want via email from the other side of the world, but we got there and the end result was wonderful. I am glad we chose Ampersand. They really did deliver, and the price vs the result was great!
Splendid Flower shop service! Everything was all right here! No hidden charges compared to others. I am deeply impressed by how they handled the service correctly with no hassles at all. Mary was very polite throughout the day. She never fails me on my high expectations. A huge thank you for helping me. Tremendous!
They have tremendous customer service and elegant flower arrangements. It was my first time with them today, and I was very satisfied. The online ordering process was easy, they accurately followed my request, and the service was very affordable. Thank you very much for making it so extra-special. I’ll definitely be back!
The flowers were beautiful! I ordered flowers to be delivered to my house for my mom. I wanted bright and cheery and they delivered exactly right. The ordering online was so easy and the delivery was so fast! It was great. I appreciate the arrangement of the flowers too. You could see the creativity! Thank you for the great service!
Always satisfied with the service! The flowers that I bought from your Shop were beautiful and it still smelled amazing after receiving them three days ago. The color of the petals was still very colorful. I was very lucky that my friend recommended me about your Flowershop. Very highly recommended! Cheers for your success!
My friends and I ordered flowers from Ampersand from afar for our girlfriend in San Francisco who had just gotten engaged. Not only was the ordering process incredibly easy and really speedy on the delivery (ordered at 7:00 PM and it was delivered by 3:00 PM the next day!) - they were also very thoughtful about getting the delivery done right. When they didnt get an answer at the door/phone (it was a surprise so we werent 100% sure she would be home or available :)), they reached out to me to make sure I was aware - I can happily say the flowers are now in safe hands thanks to their follow-up! I really appreciated the extra touch to reach out to sort the delivery. Additionally, my friend was over the moon about the arrangement and let us know that we had picked one of the coolest florists in San Francisco! Great experience all around. Wonderful company to work with!
Who wouldnt be enamored of their flowers? It was extremely lovely and friendly. The best customer service Ive ever had! Thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank
Highly recommended flower shop! A week ago, I visited your shop for the reason that I wanted your florist to help me with my request. I was so surprised when your florist arranged the bouquet at a very presentable one. You deserve to be at the top list, guys! Your florist was so brilliant and creative!
Ampersand quite literally blew me away on my wedding day. My jaw hit the floor when i saw my bouquet that morning. Absolutely stunning. When i walked into the wedding space to get a look I was pinching myself. The chef stood next to me and said the display was the most stunning she’d seen in the space ever.Emerson was awesome to work with. He knew exactly what the space needed and they were able to create perfect balance between our venue and the floral work. So grateful that they were available and their work will be forever imprinted in my mind. 🙏🏻🙏🏻
A great florist. They put together a gorgeous arrangement of tulips on short notice and delivered them, within 2 hours. A picture of the arrangement was sent to me and a text that they were on their way. The arrangement was very tasteful and what I wanted in the price range. Most importantly, the recipient was more than ecstatic. Highly recommend, great customer service.
My wife was very disappointed in her experience with Ampersand. She contacted them 3 days prior to our wedding asking if they were able to put together a bouquet for an elopement. Isabella responded saying that they usually only do large weddings but were happy to make a bouquet on the fly. She asked Kaitlyn what she would like and advised her of pricing. She returned with her preferences and selected a price point. The day before the wedding Kaitlyn emailed Isabella regarding delivery options or pick up. She didnt receive anything back so we decided that I would just pick them up for her. Less then two hours before our appointment at City Hall they called me to ask if Kaitlyn still wanted the bouquet and that they hadnt received payment. There was never an invoice sent, Isabella did not contact us after our initial conversation or respond to our inquiry about delivery or pick up. In the end they put together a bouquet of leftovers that were limp, though it was still pretty the flowers did not last the day. They charged 30.00$. Kaitlyn was not contacted with an apology of any kind from Isabella or the owners, which is surprising.We imagine that this was a fluke and that Ampersand provides wonderful service usually. The other reviews and pictures were the reason she decided on Ampersand, after all.
Fresh, colorful, and uniquely beautiful. Staff was friendly and helpful. Definitely got it right! Also ordered some smudge sticks and were pleased with them. Am impressed with this place and will order again!
I wrote this review as soon as I got off the shop... Susan was so accommodating and generous... Since it was my first time, she added few more roses on my bouquet... I asked for recommendations on which bouquet is much better and she answered very honestly... Explained everything thoroughly... When I paid for my purchase, I insisted to give a tip since she charged me less than I expected but she doesnt want to accept it. I insisted but in return she gave me a free balloon... Very sweet and generous lady... My go to florist from now on...
Love this little gem in the Mission! I put an email order through for them to put together a bouquet and boutonniere for my friends city hall wedding - with very little direction on my end they crafted a couple of really beautiful pieces. Only thing Id flag is that they dont have the most seamless online / phone ordering and invoicing system - if youre on a tight timeframe (like I was), Id recommend calling and staying with them on the phone to get payment done right away and your order locked in.
Very professional! They followed up in detail and the delivery time was perfect, thank you so much!
Nice flowers and nice staff. They work professional and take care of the customers very well.
A really lovely little flower shop. A place of warmth and comfort nestled in an old garage! Fair prices, modest selection, but everything is high quality and appropriate for the season. Super nice staff, too!
Cannot speak highly enough about my experience at Ampersand today. The people were so helpful, Celine was blaring, flowers were gorgeous and my beautiful bouquet was so well priced. Will be back and OFTEN. 😍 What a gem.
This is the best flower shop ever!!!! she help me out with everything. ...thank you nette my husband love your flowers arrangements ....so beautiful!!! i highly recommend this place....
Hands-down favorite flower spot! Their staff is amazing and the selection is perfect. Love this place!
Their flower arrangements looked healthy and vibrant. This place is perhaps a bit high class, but Thank God. Its always refreshing to not see any dyed Carnations in a flower arrangement.
This place is cute as heck and the people who work here are really nice. Will definitely be coming back.
Incredibly kind people! Terrifically reasonable prices! Charming little garage. Cant recommend it highly enough!
Gorgeous Flowers and friendly staff. Reasonable prices for unique items. Love it
Been there twice for small bouquets. Both times friendly staff, and a great final result. Will certainly go back.
No juice here very disappointed
Everyone is so friendly and helpful and they make stunning bouquets
Very nice place and well welcomed! Awesome.
Beautiful arrangements, but service is kinda lame...Not a friendly staff. Prices are average. Located in an alley where parking is scarce. With so many flower shops & the Flower Mart, not too far away, Id definitely try elsewhere, next time.
Rustic little gem in the heart of the mission, great selection of flowers and friendly staff.
Went here because my wife saw their work and liked it. Was warned by a friend that it was a nice shop but was indicative of the new mission in SF and was guitar pretentious. I called and placed an order for a 50$ bouquet and was not asked or told I would have to pay tax and since I thought I was pretty clear about spending 50$, that is what it would cost. Maybe I should have inquired about the tax, but since the saleswoman seems ok with my request, thought I was ok.When I got there to pay, and they wanted to add tax and that was not my understanding and only had a 50$ bill, I just said take out a few flowers to accommodate me since I only had 50$. At this point a very snotty flower person without addressing me and somewhat under his breathe condescendingly made snide comments about adding tax and this is like any other shop and tax is added. At this point, I decided to ignore his reuse and non-customer centered comments and just get my flowers for my wife and leave. Been working on my EQ. I later called and asked to speak to a manager and the woman on the phone said they were not there and can she help me. I reiterate my experience to her and all she did was respond by saying sorry his comments made me uncomfortable. WOW, talk about missing the larger picture, it is not about me but customer service and how you treat customers. I know this shop is up and coming and I should have known not to go to such a Bourgy shop, but I will tell you this, I will never return. So to be clear it is not about me feeling uncomfortable, it is about customer service and realize you are there to serve not condescend. At least the woman on the phone didnt say sorry we invaded your safe space or else I may have driven back and given their leads than impressive overpriced bouquet back. God help SF and the Mission.BTW I have never ever posted a review and probably never will again, that is how strongly I feel about this.
Beautiful flowers ! Amazing atmosphere ! Loveliest people ever !
Love love love everything about this place
Very Rude and unfriendly staff. Not accommodating at all.
Hidden gem of a florist. This place creates the most beautiful arrangements for less than what youd imagine.
Beautiful little space for flowers.
Great place to have a private party
Humble, professional and lovely Staff...
They have a good collection of flowers but some of them felt a bit too expensive.
A floral treasure!
Terribly not experienced sellers
Wedding anniversaries saver!
Awesome!!! I love this flower shop!!!
Exquisite.