Had to cancel an order. It took a few days to get back to me but when they did they were quick. They canceled the order within one day and it was credited to my account.

This is a fraud company. Please don’t order anything they take the payment and don’t send you anything. I ordered hair extensions and never got them been over 2 months. Try to call them phone # discount, so please save your money. I highly recommend not to order anything from this company:(

DO NOT USE this company !! They did not send my product and there is no way to get ahold of anyone to get answers !!! Complete RIP OFF !!!

DO NOT order from this company. They will not return emails. The phone number doesnt work. I still have not received my item and its been weeks! They are a total scam

I receive merchandise after Christmas it was very difficult to find a company and email and phone number kept getting the runaround. I found out about this product on the Kelly Clarkson show, now I have nothing to do with her but the person who promoted it. That being said this item was not made in the USA, it was made in China and due to the pandemic which we were not aware of that’s why it took so long for them to send to me. I am not prejudice I have a lot of friends who are Asian. Because the companies in the USA don’t mean it was made in the USA. Though they are very intelligent people. But I got those earbuds connected a few months only thing that really works is the charger but the earbuds don’t work at all they stopped working after five months and I’ve barely ever worn I’m not a teenager to sit there and put them in my ears all the time. I’m very disappointed I will not ever. I will never buy from Joyus. And I did find your phone number they will not return my item I sent him several emails and even called them. They’re a bunch a rip offs as far as I feel. They don’t stand behind their name and you would think all those people that did not receive there merchandise that they would write a review and say were sorry that you didn’t received your merchandise and we will do our best to get your merchandise. And apologize. They don’t stand behind there name, we live in a competitive world today. This is my edit version of what I wrote the first time and like I said if I had zero I would put a zero but they don’t allow that.

I ordered an Alkaline water bottle as a Christmas gift. I still have not received it. I have tried 2 emails. No response. I tried calling. Line is continually busy. Terrible customer service. I am now contacting my credit card company to dispute being billed for this!Follow up. I finally got an e mail and my bottle. I am changing my rating to a 3 as a result. 2 less stars due to advertising that I would get it for Christmas and taking so long to respond.

The company is bad I bought IRumba from them and tried to contact them and call their phone numbers doesn’t work and try to email them. Thy don’t answer my email.

No returns and no customer service. DO NOT order anything. Half of their stuff does not appear

Think they went out of business, almost nothing on their site and now the site is down.

Good