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Robin Prior Tech Support
281 22nd Ave, San Francisco, CA 94121, United States
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Robin Prior Tech Support

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Fr
Review №1

Robin is great - very knowledgeable and efficient. He managed to save all the documents on my crashed hard drive when others couldnt. He was extremely helpful in setting up my new computer, as well as my husbands. Very careful in providing explanations for a non-techie and is available for any follow-up questions.

el
Review №2

Excellent help, open on Sundays as well. Competitive pricing.

Na
Review №3

I contacted Robin regarding an external hard drive that I had accidentally wiped clean and he was very helpful and knowledgable in answering all my questions. Very polite, very professional, and asked all the right questions to help me to figure out what would be the best course of action to try to recover my data from my hard drive.

An
Review №4

Highly recommend taking your computer/tech issues to Robin.It was easy to reach him and arrange a time to bring in my 8 year-old lap top. Robin was very nice and helped me understand the updates needed, working efficiently and staying in communication about progress made. The service was well priced and my lap top is back to work! Thank you Robin! Ill definitely be returning if other issues arise.

Ja
Review №5

Robin Prior is easy to work with, solid communication skills, understands what is most important to you and delivers results! He understands multiple platforms, solves issues that others give up on. Hi pricing is fair and he takes ownership of the problem and your urgency to be back in business. He is honest and forthright. GREAT TECH SUPPORT!

Be
Review №6

Robin is exactly the kind of IT person I have been looking for. He is extremely trustworthy, hard working, honest and a pleasure to deal with. I had an extremely difficult issue with my Outlook/comcast emails, and it took several very long attempts to fix it in conjunction with the Microsoft technical support. Robin was there and committed until it was fixed. He spent many hours on the phone with Microsoft over several days, working into the evening and early in the morning, and in the end he counted the number of emails in each of my folders and made sure that they were all there before he would sign off on the project. He was absolutely amazing. When it came time to charge me, he charged me a flat fee - which amounted to MUCH less that what it would have costed if he had charged me by the hour. The whole experience made me feel like this is the guy I want to handle all of my IT and Tech support needs. I HIGHLY recommend him!

Jo
Review №7

I called and had Robin come to my home awhile back to assist me with a computer issue. He showed up, initially smelled of alcohol, but he was local and I was desperate for help, so I let him proceed. I let him work on my machine for 2-hours, afterwards he said it was done and that whatever issue I had was rectified. It seemed accurate, so I paid.Days later the issue returned, and I asked for a follow-up from him as he said he would perform. He refused this, blamed me for the issue, and then hung up the phone. Later, I had another provider come and check his work, and they found a keylogger, that they claim was installed on the day of his arrival.Conclusion: despite the reviews, this guy is a shady pos and you should avoid at all costs. Hes stealing peoples information behind their back.--Edit--Now he has the audacity to say I am a fake reviewer. This guy is a piece of work.Dont be fooled people, he may of been good at some point, he isnt now. The only reason why this is my only review is because he was that bad.

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7 Comments
4.3 Rating
  • Address:281 22nd Ave, San Francisco, CA 94121, United States
  • Phone:+1 415-596-7524
Categories
  • Computer support and services
  • Computer consultant
  • Computer repair service
  • Computer security service
  • Computer store
  • Computer training school
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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