Marvelous! I can actually tell that they love what they do: Polly, Matt, Richard, they all do a wonderful job and they give you the best recommendations for what you need.Theyre all so welcoming and energetic that you dont want to leave the store after.My brother and I will definitely come back soon!
Danny C and Richard exemplary personal services and product knowledgeThank you 🙏🏻
Came in to see about getting my new jacket repaired & they dont do repairs in house. Warranty would take too long, so they recommended a leather shop that could fix it. Not what I wanted to hear but was glad they had a good place to repair it. Lots of inventory & good customer service. If you are looking for a lifetime jacket, this is the place to get it. Sorry you couldnt help me out but glad I got to see your store.
I live six hours away, but this is my closest Dainese store. Danny has been beyond helpful with as far as talking over the phone and placing orders. I truly appreciate the effort made by the crew at this stor.
This place is like the Neiman Marcus of motorcycle clothing beautiful location outstanding customer service incredible products Prices may seem high but you get what you pay for the best quality and the best customer service highly recommend
While I am not a fan of all of Dainese’s gear and approach to protection, this store is great. Tons of selection, clean and well taken care of space - plus the staff is nice. Never had an issue with returns either.
Covid precautions in place, really nice store and Matt helped me order an item that wasnt in stock. He was very nice and helpful. Would take advantage of their location and ability to return items directly in the future as opposed to buying online and needing to ship back to Italy.
Helpful staff! No pressure felt the whole time. Awesome place but wished this place had more textiled pants. Maybe on my next visit!
Danny Is man. He took his time and got every measurement perfect, I feel like I got the VIP treatment
My wife and I popped in to look at a new motorcycle riding outfit, and Danny Chung helped us out.Danny was super helpful, and the gear he suggested is amazing. Thats no going back to lesser quality apparel. I had never budgeted for high end gear in my twenty years of riding, but its totally worth it!
Very accommodating staff.
I just started my journey into the world of motorcycles. I searched brands for apparel and protection and found out that I do like the style and quality of the Dainese brand. Fortunately, we have a big store in SF and that is more fortunate is the qualified staff. I was pleased to be assisted by David. He is competent, patient, and really tries to find what would be the best fit for you. I didnt know much about motorcycle gear so he explained everything. What is great that he is an experienced rider so he can give you practical advice. I also like a wide selection and location. The only drawback for me is the price, but the quality is worth it and doesnt forget the location, its SF, everything is pricey here! I will definitely come back for more gear.
Dainese gear is second to none, and the in-store displays are well organized and have a premium feel. Unfortunately, customer service here ranges from sparse to vaguely antagonistic. Every time I leave feeling frustrated or icky. Hope they up their customer service game.
Excellent products, service, clean and organized store. Not cheap but if you want great gear, this is the place to go.
Great customer service here. They really know their stuff and were very patient with helping me find everything I needed.
Great store, great staff. if i spend too much time here id go broke, they carry everything you need. get the leg bag!
Nothing but good things to say about this shop. The staff and service here are absolutely top notch. Dainese gear isn’t the cheapest, but the feel and quality, combined with the very helpful and personable employees here will keep me coming back.
Matt was fantastic! He thoroughly explained all we wanted to know about current protection available for my passenger and I.
Excellent post-sales service. When my boots toe slider screw went missing, Kellie sent out a replacement screw in the mail pronto. Kudos to Kellie for her first-class customer care.
They are simply great, on my recent visit David was able to help me and suggest me gears for my riding needs, I love this place not because of brand but because of the set of people, who are ready to help their customers and give them a wonderful buying experience..
Great experience! Great staff! Good selection on display, the quality of the brand is awesome!
Danny there in this store was very helpful! He was very patient and got me through a few different pairs of pants. And he was able to find one that fits right on my size!
Awesome! Matt was very helpful and I did not have 2nd thoughts Im buying my Jacket! Please visit when you can! You will not be disappointed!
Great experience here. Richard was very helpful, knowledgeable, and (as other reviewers mentioned) no pressure sales. Fit is critically important and being able to see the different suits and try with your other gear really makes a difference
A great place to shop for your motorcycle clothing. They have good collection if not great.- No modular helmets though- Great racing outfit collection. A little less on other styles (i.e. cruiser outfits, touring outfits etc)- The people are really helpful.Bought my armored pants and a whole wardrobe for my wife from them except helmet.
Nico and Danny are amazing professionals. Fun to buy from, with all the help you need and a very large selection of everything Dainese.Can’t recommend it enough.
Great store and fantastic collection. knowledgeable staff, and friendly.For some strange reason my international debit card didnt work and I was not able to pay for my purchases. I think the management team needs to look into this payment gateway they are using. I did not find time to go back to the store with cash later and had to catch my flight back home.So people who are from other countries be aware that your cards might not work here and better to carry cash.
The Dainese store is always a wonderland to visit, and with the recent remodeling, its just the slickest moto store ever! Staff is always super friendly and helpful. Some of the Best quality gear around.4/5 stars because I have a hard time finding things that fit my very non-Italian build just right (mine is more Scandinavian).
These people go above and beyond in explaining things. I spent a lot of money on my dainese pants and i dont regret it. I have called several times with beginner questions and everyone there is extremely helpful
Its a great store. Its well-stocked and has a good staff.
Super nice store. Friendly staff and Dainese is very high quality motorcycle gear. For those looking for a traditional ‘American fit’: yes it’s a European brand, that means that only 1 person can fit in the motorcycle jacket instead of 2.
Great customer service, excellent products. The best you can get for moto protection.
Great customer service.
Would much rather deal with the friendly staff at cycle gear. Its nice not to be hounded when shopping but I felt like the staff could have paid at least a bit of attention and be forthcoming and honest but sadly no🙉. Their one piece suits just dont fit people everyone, dont tell me otherwise...just disingenuous. Great place to check fit then go order online👍💯. Hard to hate that Dainese Italian style🌟. The gloves have gotten a bit cheap over the years I have to replace them once a year when they start peeling around the gaunlet.
Had a great experience visiting this store. Its huge! So much selection and custom suit available. Was greatec by a cool dude named Danny. Told is about cool locations to ride in the Bay area. Would visit again.
Great place for great gear. Im a total beginner and Alex helped me out a great deal in answering all my questions and getting me the right gear for my needs. Will definitely be coming back here for my gear needs.
Like a candy store for grown-ups. I have to be really careful not to buy extra gear on impulse because the quality and style of their gear makes it hard to resist. I recently bought some Torque D1 In boots and a Stripes Evo jacket in black and I am extremely pleased with my purchases.They have bikes of several styles that you can sit on while you try on gear which I found very helpful.
Love the place.The motorcycle gears are expensive though, bought a pair of leather pants and boots, a piece of thread came lose but still love my gear.Will definitely go back.
Awesome place - great customer service
Great store. Has alrge selection of clothing for motorcycle and if you are lucky you will find some nice item on sale. The store is really large. Carries I will say all the dainese line but not sure. Plenty of room to walk around, large mirror to try jacket on. Did not interact with staff but other client were being helped and they seem to k ow there stuff. Hours are not the most convenient but come on your bike and you have parking just in front of the store.
Very expansive selection and its a great place to check out the sizing of certain Dainese gear youve probably been checking online. They even have motorcycles you can sit on with mirrors to check your look and riding fitment. Very helpful!
Ive never been to the store but I ordered Full Metal Pro gloves from them. Due to issues on my end the sale was challenging and time consuming. Throughout the process Shelly was super helpful, patient, and knowledgeable. Really pleased with the high level of service and dedication to customers.
Awesome store. Good selection of gear in varying sizes. Staff is very friendly and helpful.
Awesome staff! Great quality gear for motorcycle riding. I wouldnt shop anywhere else.
I bought my jacket and pants from the D-Store about 2 years go. I love the set, and had a great customer experience when purchasing it.What makes the D-Store really great is the customer service. I snagged one of the snap covers and it popped off several months ago. I happened to be in the neighborhood of the store and dropped in. My snap cover was replaced while I waited at no charge.Ill keep buying from these guys.
This place is great just don’t make any business with Tico he’s a liar he lies to his customers, I bought a helmet not too long ago first thing he did not mention was!!! That I was buying a final sell item so I couldn’t return it . next thing he tells me I have 30 days to come return it so I came to return the helmet because I had a small situation where I didn’t need it anymore it was in perfectly good condition and I was within 30 days then he comes back at me and says I cannot return it for you when he clearly mention that he could return it within 30 days then he made up another story which didn’t apply to when I bought this helmet, And not just that he started lifting his voice at me like I was his son or something I clearly want to say I wouldn’t be wasting my time making this a review if this situation would’ve not happen or he could’ve been a bit more clear with things and not just sell an item then cheap shoot you after, Because of Tico I am never wearing dainese again, how can the store have disrespectful staff like him..
Friendly and helpful staff, high-quality items and a lot of patience to try them out and see what fits
Its a nice space. Wasnt able to find what I was looking for and no employees offered to help. Ill find it online I guess.
Excellent gear, and helpful/enthusiastic employees. Thanks Nico.
A bunch of Dainese! High prices, of course. Their sales arent that great. But this is what is expected from an exotic company with great gear.
We came to Dainese because we dont have access to a large store dedicated to this brand where we live. We spent nearly two hours trying on coats and pants and gloves. The store had a solid stock — variety of merchandise and sizes and colors. Service was knowledgable and helpful without being salesy or pushy. A good place to visit if youre shopping for motorcycle gear and want to try a variety of options before buying.
Go and see Danny, the store manager, excellent customer service, personalized shopping experience, fantastic selection!
Great customer service! Newly remodeled store looks great
Danny is the best
The Nordstrom of motorcycle gear. Super helpful people. Great gear. Love it.
Super friendly and helpful staffgreat inventorygreat serviceFree replacement zipper pulls,Dainese goes beyond what is needed for their clients and the gear is the best made.
The zipper for my $500 jacket just popped off in my hand and they cant bother to answer the phone and their voicemail is not working properly. Ill be going to cycle gear from now on.
Excellent service. Great in-store selection of all Dainese products and AGV helmets.
They have one of kinda Dainese products that are at the store, nowhere else, and never to be made again. Plus they have the new Energica...
Its so exciting seeing some of the technology Dainese is developing, such as the D-air which automatically inflates an airbag AS you crash. This really could save the lives of many bikers.
Very friendly and knowledgeable staff! They also broadcast the MotoGP races, I went there for the Qatar opening in 2010 and I had a great time!
Danny and Angelo were awesome!!!!...they are super friendly and knowledgeable about dianese products...its might be a little bit more exspen5but money well spent!!.Ill be going back again and again..thanks Danny and Angelo!
Incredibly helpful and friendly staff. However, it is on the pricey end and they have a fairly strict return policy.
Fantastic staff and store...I bought an agv helmet for a good price. Dainese stuff though is pricy.Spacious and organized store.. with bunch of beautiful ducatis in there.
Great store. Nice staff
Great selection of riding gear. If they dont have it, its super easy to order it.
Great selection and great staff
Everyone is always so helpful :)👍
Great customer service 👍
Super helpful and friendly. Heck of a selection.
Super friendly knowledgeable and helpful
Great place with awesome service
Great selection on gear.
They are liars and the store manager is a clown.
The best store in town :-)
Awesome product, great staff
Expensive, but high quality.
Super cool store.
Nice staff, good service
It is a pain to find the price of items
Awesome place
Nice
Plenty of stock, helpful staff
I found what I was looking
Good choice
Nice place
I really like the store. The outfit they offer is the best! I like the helmets of the brand agv, the mark of he dottore. Go for it ! I recommend
Beautiful store but with few options. I would recommend Dainese of Los Angeles, many more options and sizes.
Great store in town. Wide variety of jumpsuits as well as accessories of the brand: t-shirt, shoes and merchandise
Incredible!!