Its closed but showing open online. Very annoying
Great customer Alcatraz Harley-Davidson was very knowledgeable. Took my Alcatraz Harley-Davidson in for some work, in and out in the same day. Great overall experience.
Strictly apparel and trinkets, but some cool stuff specific to the Alcatraz theme. Worth the trip just to say, I got the shirt!
Great selection of tees and accessories. Ricardo was so helpful and nice! Highly recommend this place.
We were surprised by the business hours, ( Thursday to Sunday 10 am to 5 pm ) but we were determined to get our Alcatraz Harley Davidson shirts before riding out .Staff was friendly and helpful.
I tried calling to look for a cap for my boyfriend for Christmas, my local dealership helped me out to find who has it and this store did. I called and asked for them to look, obviously did not look because I was on the phone with them the whole time told me that there was a lot of shoplifters and that’s why he didn’t have it. Also said that if I was not in his dealership That he would not sell to me. Why would you not want to make money. Was not friendly at all. Will not be calling them again.
Great place nice people but hard to find parking on the weekend
$100.00 for 2 t shirts and they want to charge for a bag. Half a block down the street spend 14.00 on 2 shirts and got a free bag, or perhaps they are smart enough to build the bag into the price. Employee stated store will be under water in 100 years... I was like well the bag has already been produced. Will not return.
Small store, but had plenty to choose from. I loved that they offered merchandise from all the different stores so that there was plenty of variety and for those that collect things from each, it makes it a lot easier to get it all. The service was great, the staff was attentive and helpful.
It is a nice store with very nice workers. I was disappointed at the fact that they had a much larger selection of men’s clothes then women’s clothes and a lot of the women’s clothes were showy (let’s go with that) and not practical for actual riding. Also small story: a baked came into the store looking for a bathroom and the employees kicked him but still I don’t recommend to come here if you have little kids in case that happens again.
Sad shirt size selection. Obviously all of the better looking prints are going to be hot sellers. Absolutely no L or XL. I unfortunately had higher expectations for a Harley apparel location such as well, let’s see here,.... Fisherman’s Wharf, where there’s constant tourist traffic. The cashier was rather rude, and seemed to become irritated that I was looking for a hidden L or XL.
I collect Harley Davidson t-shirts where ever I travel around the country. I was happy with the t-shirts that I purchased. Dudley Perkins Harley Davidson owns this location store I heard. A lot to offer for a small store.
Went in to grab an sf tank top real quick. All sales staff in the back, not to come out when the door chime sounded. Not a big deal but fresh reefer aroma coming from behind the counter. Absolutely no acknowledgement from staff until I brought my purchase to the counter. Im not too bugged as my transaction was simple but it was enough of an experience to write a review.
Good bunch here, took great care of me
Great store, the best one Ive visited nearby San Francisco. Plenty of options and great staff. Rennée is an incredible member of their team and she definitely can help you. She was great helping me out
Horrible customer service! We were in town for Fleet Week and I purchased a T shirt here. When I arrived at home I noticed a hole near the armpit. I called the store and got the run around. Emailed pics and the receipt and was told the Manager would contact me. Every time I try to make contact I am told Manager is only person that can help me, amazingly the Manager is never available. Shameful!
Theres no place to charge your Harley-Davidson LiveWire.
This is the first HD that I have gone and no say hi or good day. Has a funky smell. Very disappointed.
Passing thru had to stop and pick up a sovinour they had a variety of t-shirts very helpful & friendly service.
Small Harley tourist shop. Not a dealership. Great selection of t- shirts. A few other nice items. Friendly staff.
Purchased Harley clothing and extras for my husband for Fathers Day. Love this store! They have tons of apparel and accessories for the Harley Davidson lover in your life. My husband was very happy with my selections!
Great place.we stayed at the Hyatt do definitely needed to stop by ..when we went their were 2 employees which the older gentlemen was helpful but the younger chick wasnt she could not get the security tag off a hat and was just boring ...anyways glad they had bigger sizes as well
Nice people. Small place but we can find very good staffs.
Love the parts department. I mean, they are awesome. Their service department is ALWAYS 1 month out on service. So, if you are like me and ride everyday - this aint the place to take your bike. Frustrated as I tried 2 different times of the year to get a set of tires installed and was told sorry but it will be 4 weeks.
Fun little motorcycle clothes store. Good news is motorcycle parking outside.
Manager was so kind and helpful! She went above and beyond to help us today. We’re so grateful!!
Shop is very small. Only a handful of articles available. Better you visit the big shop nearby the airport.
Super friendly staff. Great place.
Nice store, small but it has all you need
Loved the shop here! They were very friendly and made us feel at home!
Good place for harley gear and t-shirts, but did not have many boots and no womens boots.
Hole in the wall place. Only has shirts, magnets, stickers...etc. No bikes. The cashier was slow as all get out ! But cool Alcatraz shirts
It was a bit disappointing ... the service wasnt great. I am sure the hovering was with good intent but it made me feel uncomfortable.
... awesome service and a lil history lesson to get the blood flowing. I wanted to buy everything.
No bike and out of alot of sizes
All about the money again very dissatisfied with their selection no pocket tees, staff does not know what a motorcycle is
No choice and unfriendly staff. Been there twice, and always rude. A pity. They are lucky to be HD otherwise they would be closed now. Avoid.
Typical store. Great staff
Two sales guys too interested in talking math and science and not living forever too ask to assist customers!Clothing selection okay.
Great place to get all the latest gear.
Highly annoyed! Internet says the shop is open but get there and it is closed. Well, they might have run out of closed signs because the Wednesday didnt have the word closed next to it. I am from Australia and make a point of collecting Harley pins ant T shirts from the stores in the countries I visit. Poor show guys!
Thay should let people know there a novelty story no motor cycles for sale, but cool peeps and shirts made in USA very pricey but it is down town San Francisco.
Employee not very welcoming. Only clothing, was expecting to see a few bikes
Adding to my HD wear! Nice shop, plenty of selections
Terrific staff and a good variety of clothing 😎
Nice employee & great help
Very small, not many varities of HD clothes.
Didnt have my size shirt in three different styles and didnt have and refrigerator magnets for their store only four other stores
Very helpful staff.
Had to get my boyfriend his souvenir shirt he lives in Southern Cal has to represent Northern Cal
There was no customer service till we approached them and then the staff member had to take her earphones out of her ears,very disappointed with the layout of the shop poorly displayed and bad customer service,As a tourist to multiple harley shops throughout the u.s. this was disappointing
Small place with very friendly staff. Prices were higher than Im used to but everything in San Francisco is.
The ladies are very helpful.
Smallest Harley place I have ever been to. Not much there.
High prices, good inventory.
Good spot for good H.D. gear
Friendly staff but not a great womens clothe selection.
Would not except Harley Davidson gift cards. Told us to go to another Harley shop.
Small, but like most HD stores, a little bit of everything
Cool place for Harley gear
Small place and do not have good variety of products, i had to drive all the way to there and was very disappointing
Sells Harley Davidson apparel only .. but thats all I needed on that day.
Very friendly gentleman worked there
Was a smaller shop with smaller selection compared to others Ive been to. Still found what I was looking for.
Pleasant personnel
Its a Harley Davidson the store how could you not like it
Friendly service!
Why no phone number unreal
Yeah more coins
They need to be bigger inside
No bikes, only apparel.
Great
Must visit place
Harley-Davidson fans can come to San Franciscos attractions, which can be arranged on the same day as Alcatraz Island. The clerks service attitude is good!
Shop with plenty of variety, but I do not find anything cheap or on sale
Small shop, only clothing at inflated prices.You just have to pay for the Toury Bonus
Place for lovers of the brand, nice and friendly staff.
Very friendly staff and make you feel at ease 👌🏼
I expected more. It is a small store and the assortment is just to be in a tourist enclave and one of the most accessible to tourists. Attention was normal.
The heading is wrong, there are no motorcycles here, only clothes, shirts, caps and the usual accessories for HD fans, small shop, almost directly at the harbor.
Very small shop has few items
Super nice person.
Very high prices.Nice people
The store is very small, only clothes are sold ...
Rather not so customer interested, too bad
Its a clothing store. There is no motorcycle. ...
The temple of the biker made in US
They do not have changing rooms. The variety is somewhat poor.