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City Car Radio
1665 Pacific Ave, San Francisco, CA 94109, United States
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City Car Radio
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Ch
Review №1

Nick and Taylor have been working on my familys vehicles for over a decade now - our cars, through time, have ranged from American makes (Tesla), Japanese makes (Lexus, Toyota, Acura), and German makes (Porsche, Mercedes-Benz, BMW).Every project, whether big (e.g. wiring in a bluetooth/iPhone kit to a 2006 Porsche) or small (e.g. hardwiring my radar detector on a brand new 2021 Supra) they take on with no hesitation. And we are always beyond happy with the quality of the work done. For example, on the bluetooth/iPhone kit (Dension unit) done on our 06 Cayenne they were able to have my original OEM headunit work with steering wheels controls kept! For my radar detector (Uniden R7), they found a super discrete mirror mount and a great place to mount the external mute/function box!The best part is that they walk you through what they plan to do so that you can provide feedback before anything is done - I personally have loved that because they also let me know why some of my initial thoughts may not be best for my intended use.Service with these guys is top notch and its not surprise why youll always bump into their regulars when youre there for even just an hour!

Ju
Review №2

Great bunch of guys, been coming here since 2004. Always professional, always a smile and definitely know what theyre doing. They did an awesome job, analyzed my sub and recommended one of their own for replacement. Couldnt be happier woth the sound!

Pa
Review №3

These guys are busy for a reason. Theyre experts at their craft and love what they do. Even more, they work for ensuring the customer leaves satisfied.My install was on a newer car, 2019 Ford Fusion, which had an interesting communication bus that required an aftermarket radio to have an upgrade to the HVAC system.During the first couple weeks of driving it, I called them about a bass knob, an issue with the voice controls, an the HVAC fans. When I couldnt reprogram a spare key, I called them and Taylor and his crew at City Car Radio took care of it all.They offered me a replacement rental. They offered me a refund for the spare key programming. They even took the car and coordinated programming the spare key with the dealership on their own.When I picked up the car today, I couldnt have been happier with the sound, the craftsmanship, the professionalism, and respect given even when at times frustrations came up. City Car Radio has my 100% endorsement and recommendation for those wanting a quality job done on even the more confusing, intricate, and unique newer car systems.Thank you, Taylor, and everyone else at your shop.

Pa
Review №4

These guys work to see the customer smile. They back up their installation too, so if anything goes wrong, they know how to fix it.

Aa
Review №5

Great service - very reasonable prices.

Sc
Review №6

My car stereo has ben evolving over years as Ive upgraded parts and spanned over a few cars with these guys. Most recently I made a couple big upgrades that has left me with the sound Ive been chasing my whole life! The new owner has been great, honored work done with the prior owner, and handled some issues that came up that were out of his control like a professional that deserves repeat business.

Bo
Review №7

Five stars for astonishing fast stereo installation. Zero stars for zero follow up on promises for information and additional installation and for no response to my voice mail questions.

Jo
Review №8

Taylor and Nick are the best!

Br
Review №9

Made my 15 year old truck fell young again with new high end Focal speakers replacing my old high end JL’s. Sounded so good I had to replace the sound in my new Ford Escape. Super clean job working with the factory integrated head unit that is totally tied into the vehicle.Great job and great people

Ri
Review №10

Love it when you find a helpful, local business you can trust!!Their customer service was the first thing that blew me away. I had just gotten off work and hurry over to City Car Radio as quick as I could. When I walk through the front door at 6:07pm and asked if they were closing, they gave no indication they were trying to get out of there (their closing time is 6:00, btw...)I briefly described the problem I was having with my stereo popping quite loudly whenever I changed the song, unplugged my iPhone, or switched over to the radio. They told me to pull my car right in and they would start taking a look at it right away. I began talking with the owner John for a bit about stereos, driving and parking habits in the city vs. elsewhere, you know, the important life topics... Next thing I know my car was ready and pop free!!Last time I had my radio looked for the same problem at another shop, they gave up after 5 minutes of working through the problem (like it was the radio gnomes wreaking havoc on my system). John and his guys had my car out of there working beautifully in 20-25 minutes even better than before.Couldnt have asked for more. They stayed around after closing to help me, their rates were very reasonable after calling and comparing other shops, and they did good work!

Jo
Review №11

John and his staff are knowledgeable, friendly and easy to work with on custom installations. After a few weeks Im still happy with the installation. The cost was very reasonable considering the time and effort involved. I recommend talking to John before you go out and buy any audio equipment to make sure youre getting the best product for your vehicle.

E
Review №12

Stood there for 20 min to try spend some money and watched guy talking with a customer without at least making eye contact and letting me know to wait patiently Bc he acknowledged I was there by looking at me! Was little weird but definitely don’t wanna ever walk back into that hole in the wall shop

Ti
Review №13

Nick installed my LED low beams bulbs successfully. The LED low beams are a vast improvement to the OEM low beam bulbs.

Co
Review №14

I got my radio alarm and amplifiers hooked up at this place I can truly say by the time they finish you will feel like you are with family that has your best interest at heart. I spend as much time in my car as I do anywhere else so having a top class system installed in my car was mandatory and anytime that I have had any questions or needed my amplifiers adjusted the staff at city car and radio assisted me without Bulls hitting me or trying to get me to buy any unnecessary accessories.

Da
Review №15

If you have ANY need for car radio assistance, this is the place to go. The staff is professional, knowledgeable, efficient and these are down right nice people. Ive been a City Car Radio customer for years. Ive never been disappointed with their service or their products.

Te
Review №16

Excellent customer service skills, honest, knowledgeable and clear communication of available options, void of being pressured for premium products, on time, polite service agent, Taylor. Thank you for your stellar care and service.

Mi
Review №17

Thank you Robert Valderas, your help was well appreciated.

go
Review №18

Very knowledgeable and polite staff... Kinda pricey but maybe not for the city

Li
Review №19

Made an appt. to get our car alarm system readjusted - easily accessibly location between Polk & Van Ness, good service and quality work.

Tr
Review №20

Diagnosed and fixed my issue in an hour, great job, friendly guys will definitely be back.

na
Review №21

Great service! Great quality! Competitive prices! Nice to meet people who take their work seriously!!

Ma
Review №22

I dont have a fancy car but do have high audio demands. City has quality brands, Focal, ArcAudio, and knows there products. I got a custom installation without over the top pricing. When the headunit they installed had technical issues, they swapped it out for a newer model.

Bl
Review №23

Wonderful people and fast friendly service.

jo
Review №24

DO NOT GO ANYWHERE ELSE!!!!City Car Radio is absolute TOPS !!!! Total Pros!! John is a super nice guy went through all the options sat down w me to explain all functions for 30 min!!Taylor installed system,, went extra mile for looks also ordered adapters to fit perfectly in my prius...looks and sounds amazing,,taylor even polished out my dull yellow headlights!!!Love you guys, Thanks so much all my music sounds brand new!!!! and the hands free microphone is amazing no tickets or tangled earbuds!!! WoooHoooo!!!!!!!!!(had the opposite side of the spectrum at Symphony Audio last year!!!)

Mi
Review №25

Very knowledgeable and helpful. I highly recommend this shop.

De
Review №26

John is the BEST.

Da
Review №27

Great service!

Information
24 Photos
27 Comments
4.7 Rating
  • Address:1665 Pacific Ave, San Francisco, CA 94109, United States
Categories
  • Car stereo store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:2–6PM
  • Thursday:2–6PM
  • Friday:2–6PM
  • Saturday:2–6PM
  • Sunday:3–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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