I reached out to Volkswagen of San Francisco to inquire about the new VW ID 4 electric SUV. Justin Potthoff their sales manager reached out to me immediately. Over the next couple of days Justin worked with me over email to put together a fair deal on the vehicle. He was always upfront and honest about the situation and communicated clearly what they could and could not do. I have dealt with many dealerships that weren’t transparent with their customers, it was refreshing to work with one that was straightforward and honest.

I purchased a CPO 2018 VW Golf with the help of Vlad. He was incredibly helpful and friendly throughout the process (it was my first time purchasing my own car). Vlad made the entire experience pleasant - he took the time to test drive some cars with me, answered all my questions, allowing me to make a decision without any pressure. I am very happy with my purchase and cant thank Vlad/the entire team at VW SF for the amazing service.

Just came in to look for a new vehicle and was met with incredible service from Alejandro Torres. We felt like we could ask all of the questions we needed without any of the pushiness. When we had any questions that needed further research James Forteza came up with additional answers. Left feeling very satisfied!

Realized I never wrote a Google review for Simon Calimlim, who is, to date, the best car salesperson Ive ever worked with. He genuinely wants to help his customers get into a car they love, and I super appreciate that approach.Two years ago, when I walked into this dealership, Simon was incredibly patient with my questions and honest in his responses regarding a regular Golf vs. a GTI. He spent a good two hours just waiting for me hemming and hawing, and doing comparisons on his computer (Im so sorry for being THAT customer).I walked into the dealership with no intention of buying, just looking. But Simons patience and willingness to work with me to find what I wanted resulted in me walking out around 5-6 hours later (yeah...I took forever to decide) with a lease signed and assured me my new car will be ready for me when I was ready to go pick it up in a couple of weeks.After the sale, Simon was super responsive to all questions that popped up later. He even responded when I reached out 2 years later to inquire about trading in my Golf for a GTI! (Sadly, they had no GTIs in inventory, or I wouldve just given Simon my money and be done with it.)Anyway, ask for Simon Calimlim. Hes great, and I plan to go back after my GTI lease is up and work with him again on either 1) buying a new car or 2) leasing a new car.Thanks again Simon!

It was a very positive experience working with Justin Pothoff and Devin Guggenheimer who were very professional, and courteous and went to great lengths to address all of our questions patiently. I look forward to working with them in the future as well.

Highly recommendedWe lease 2021 Tiguan.Perfect service.Thank you

James, Abdul and the team made the car buying process so much better than usual. There was no pressure during the process, they offered good advice for models that met my needs and resolved a significant problem outside their control in a helpful, friendly way. Chris in finance made the paperwork happen quickly and smoothly. They go above and beyond. Highly recommend them.

Ask for Devin if you want the best shopping experience. He listened carefully to our requirements, showed the matching inventory, and did not hesitate to bring in his colleagues from other departments to answer questions regarding different aspects of financing a car. Devin’s communication skills and ability to empathize make him a great partner in finding and purchasing the best vehicle for your needs.

I had a great experience at VW SF. Yakov, Simon and Devin really took care of me and got me the car that I wanted. It took weeks but they were patient, kind and accommodating. This car is for my growing family which made it that much more personal to me. Thank you VW SF for the great service and for treating me like family.

Abdul did a great job. No pressure and offered a nice deal.

I was very pleased with our experience in purchasing our new Atlas! We are from out of town and I was able to complete the transaction from home. We drove into Volkswagen San Francisco and were quickly greeted by our salesman, signed a couple of documents, given the keys to our Atlas, and we were off! It was a pleasant drive in too! Ive bought quite a bit of new vehicles, and Ill definitely reach out to SF Volkswagen when its time to get my daughters a vehicle.

Better experience than in any other dealership. Not pushing you, care about the experience, great prices, happy to help. Thanks Abdul & Justin

I rarely write public reviews, but let me share our pre-sale experience and our negative post-sale experience. It was all wonderful up to the point of closing the sale, but since then we have been dealing with terrible customer experience even for very simple issues.We bought our car on September 15th, today is December 1st and we are still waiting for the second key. Apparently a car ran over the key the day the car was going to be delivered to us (which by the way, it was delivered +2 hours later than the time they committed to) After that incident, we took the car without the second key, they told us they would let us know when the key was ready to send, and theyd ask for the address (since at the same time we were moving from our apartment) Like a couple of weeks later and without notice, a package arrived to the old address, for which we didnt have access to anymore. We told UPS to return it to the sender, and got in touch with VW to give them the right address. Since then, its been probably around 15 attempts of communication for getting the second key. Half our messages we never got an answer to them, the other half we were told they are working on it. Of course, forget about ever getting a call from them to apologize, that would be too much of an ask. Fact of the matter is after 75 days we still dont have the second key. We have been patient and seeking understanding for the first 45 days, but even after elevating the tone and escalating at the 45 days mark, nothing really seemed to change. We are now basically hoping we can get a second key before the end of the year. I have bought a few cars during my lifetime and I have never seen a dealer dropping the ball like this.

Great VW buying experience! We worked with Keith who was pleasant and not a stereotypical pushy salesman which was super cool. Straight talking, informative and helpful in his efforts to find exactly the specs/color we were looking for. It was probably the most productive and efficient car buying transaction Ive ever had.

We had a very good experience at Volkswagen in San Francisco. We went in on a Saturday afternoon and were helped by James Forteza, who was great - he was friendly, super knowledgeable and even helped us with ending our lease with another dealership/brand. We would definitely recommend this dealership, and especially James, to anyone interested in getting a Volkswagen.

Salesperson was very pushy dont let them check your credit if you dont plan to buy bring your own Finance. Bad location no where to park. If you have a problem talk to the owner hes pretty cool. If you dont like the salesman dont deal with them. Tell the owner your problems.

It’s one of the few places that I’ve gone over the years for car maintenance/service where I feel completely at ease and comfortable with the attitude of their service department personnel. My “go to” man there for several years has been Frank Lee. Recently, I had the experience of dealing with Aldo who has a similar demeanor to Frank’s. Two good men with whom to work.

Very pleased with our new 2020 Jetta. Kudos to Simon and James for helping us figure out a nice deal for a nice car.

Walked in on Presidents Day, and walked out the next day with my new Tiguan. James made it painless and got me the exact car that I wanted. The price was right, too. Also appreciated how it didn’t feel too “sell-y.” I was able to tell them what I wanted, they honored that and got it done.

What a great car buying experience. If you go to buy a car here, ask for James Jamous. I have been in sales for over a decade and I can tell you that James is not a salesperson. he is there to help, he wants you to find the vehicle and the deal you are looking for.Him and his finance manager worked with me to structure a deal that made sense for my finances while also getting me into the car I wanted. I showed up late, and James and his team worked tirelessly to help, showing no sign of frustration as our time bled into a Saturday evening as they answered all of my questions.It also should be mentioned, that the finance manager, Chris is amazing as wellWhile I expect experiences that are above par at Volkswagen, this experience even far surpassed those expectations.Thank you to James and the entire Volkswagen team.An update here, even after the deal closed James has been in contact as we had a few outstanding things to finalize. He has been a pleasure to work with!

From initial communication to negotiations and finalizing the contract, VW San Francisco provided a smooth and pleasant experience, even during a pandemic!

Justin was polite, honest, responsive and professional in helping me find the vehicle that I was looking for. I highly recommend

Had a great experience buying my new car here. Worked with James in sales who made it super easy finding the car I wanted. The test drive was fun. But the whole process was great.Finance did a great job getting my document quick . Even though I work in the car business I know how long and frustrating buying a car can be but these two are a great combo.Highly recommend James!! And love my new car!!!

Easy to schedule appointments and timely service. Very professional and courteous staff.

Quick, fast, free car washI sadly lost my keys and was demoted to using the valet key for a month. After many weeks of contemplating whether or not to get the $135 remote key I finally caved.Plus they answered my great questions about if the Honda S2000 was still in stock and what structure do most leases have.They also had a case of Honda branded water ~I noticed the service counter is pretty expensive but thats why you go to places like Firestone.Now I can finally lock/open my car without opening a finger

Service department is terrible. This is the third time I’ve been here for service and every time I’ve had to stay here the entire day when they have told me it would only be 1-2 hours. The service rep was not very nice and he withheld info about my car when I kept asking for clarification. The prices are also outrageous

Bought my first car here and Im really happy with my purchase. Keith was really helpful all throughout the process which was much appreciated!

Great Staff!! Sales Staff and the Sales Managers were nice and professional. Communication and Customer service is always 100% satisfy with them. I wouldnt choose any other dealership over them. Thank you Royal Auto Group for a happy customer!! Thumbs Up!! They have more inventory than any other dealership and this is the reason why I always go to them, Thank you to the best Sales Team and Sales Manager! I drove off satisfied!!! (:

This is definitely my go to place if I want a good deal on a car. They never disappoint! its super easy, super fast and great service. I literally signed a few papers and got my car and was ready to go. Thank you Danny and Armin for a spectacular experience, yet again.

James was very easy to deal with. Just a few emails, he gave me a price that was very good. We went in and signed papers! It was the fastest I ever got out of a dealership.Do it now! Go buy a car from James!

Awesome experience at this dealership. David Balaban is super professional and experienced. Ive been to other dealerships and i must say they have the best customer service ever. David was patience with us and was able to give us options and answered all questions and concerns we had. If you ever come to this dealership, must ask for David. You will leave the place educated.

I had a fantastic experience at San Francisco Volkswagen. James Jamous was extremely friendly and helped me find the right vehicle. He was extremely patient as I test drove a couple of vehicles and took over a week to decide. He was very transparent about pricing and warranties and I am looking forward to maintaining a long term relationship with James.

I just leased a new car with James Jamous and it was so stress free and wonderful! I had quite a few issues with my old car that I had to figure out and James went above and beyond with helping me clear up these issues-even though he didnt have to! He was so friendly, warm, and professional. I really got the impression that he was doing his very best to make sure I walked out of the dealership feeling comfortable and happy. He even spent a good time showing me how to pair my new car with my iPhone- highlighting all his favorite features and handy tricks. I would definitely come back to do business with James again!

Best and most efficient car buying process Ive ever had James Jamous was the difference maker here. He made the process smooth, quick and pleasant. He communicated frequently and effectively, keeping me updated every step of the way. James spent considerable time helping me find the car I wanted. I couldnt be more pleased!

I recently got my 4th VW from here and James was fantastic to deal with, very friendly, responsive, detail oriented and honest! Angela, who handles the paperwork was equally excellent and so friendly. I would definitely recommend to others and Ill certainly return when i need another VW.

Great service!Sierra Smith did a great job guiding me through the car selection process and went above & beyond in making sure I was happy with my choice. Everyone here is very friendly and has the customers best interests at heart.

We had a seamless experience purchasing a new Golf SE at this dealership. Our sales consultant James was kind, courteous, knowledgeable, and very helpful throughout the process. We were able to handle the majority of the negotiation process over phone, email, and text, which significantly decreased the amount of time we spent in the office signing the last pieces of paperwork before driving off into the sunset in our new ride. Would def come back here for our next car purchase.

David did a great job for us, he took us driving in multiple cars and wasnt pushy. When it came to negotiating price David he worked hard for us and brought the price down to a fair place we were happy with. He had a great demeanor and I would definitely recommend working with him.

Katharine at Royal was amazing!!! She is highly professional and gives you space - not the hard sell. She made the whole experience of buying a new car great. I am a very very happy customer and would buy a car from her again in the future.

We checked every where but find this place wonderful.James was really understanding and giving us useful information.I recommend this place for great choices in here. Come and test it! Fantastic deals waiting.

>$400 IS OBSCENE FOR A CAR KEY. >VOLKSWAGEN NOT PUBLISHING THE TECH MANUALS: KEEPING A MONOPOLY ON SERVICE/REPAIR & OUT OF REACH OF OWNERS IS A SHAMEFULL TACTIC TO KEEP THE COSTS OF OWNING A VOLKSWAGEN OUT OF REACH OF MOST PEOPLE. SHAME SHAME SHAME ON VOLKSWAGEN

Really great experience. I walked in based on a car I saw online. I didnt like it when I got there but they spent hours looking for just the right car for me. In what was supposed to be just a test drive visit, now is a waiting game for my new car to be delivered. Steve was awesome. He didnt pressure me at all. He just let me and my husband (on text via a work trip thousands of miles away) figure out what was the perfect car. He was extremely patient, and completely transparent. He ran many quotes just so we could make an informed decision while comparing the different models and options. We ended up talking ourselves into the upgrades!We were also using a rental because some totaled our Jetta. They gave us a loaner for the 12 days until our new car was arriving. Amazing service!Ive experienced many car salespeople in my life, by far the best one!Thank you!

Steve in the sales department was awesome! He made it a pleasurable experience from the first point of contact through the final point of sale. Steves excellent customer service, great sense of humor and transparent approach has transformed me into a loyal customer of Volkswagen San Francisco. Ive had negative experiences at other dealerships but this was completely different. Thank you Steve for creating such an excellent car buying experience! I couldnt be more satisfied.

I had the best experience at San Francisco VW with James JamousThe customer service is not only very professional but also super friendly. My car was clean when it came out.Theyve been really honest about the extras they would provide when I bought the car, James made the buying experience easy and quick. Would definitely shop here again.

Excellent experience! James Jamous was a breeze to work with. There was no funny business or pressure. I told him what I was comfortable with and my terms and he made it happen. Test drove my car, got my loan at great rate, and drove off in my beautiful new car!Great service, and very pleasant sales department. Much better experience than I had with Oakland Volkswagen!

Our family recently purchased a new 2019 Jetta from SF Volkswagen. Overall experience was fantastic. We were greeted by James Jamous who was friendly, knowledgeable and service oriented. He listened to what we looked for and didnt want to waste our time. We were satisfied with the incredible deal James and his manager offered. No sales pressure, no pushing. Everything was easy and speedy, included finance department, where usually takes more time on those paperwork. Wonderful experience, highly recommend this dealership!

Best service. Really helpful with leasing, especially Simon and James and James. Thanks!

Working with Steve I was a breeze. I wasnt pressured at all and in total ended up testing driving about 4 cars but kept coming back to what I loved. Purchasing the car was even easier. Highly recommend checking out Royal Motor sales for both new and used cars.

I had a very good experience here. Both Andy and Steve were very knowledgeable and had excellent customer service! They were also very accommodating with my various requests. I appreciated their help throughout the entire process with getting me the best option available. Thanks again!

Abdul was very helpful. Didnt over pressure and stayed after hours to help me out.

Abdul Mohamoth and James Forteza were very helpful and I really appreciated their attention and communication!

So as much as I was dreading the dealership experience for a new car purchase, I was in and out in about 2 hours, paid the price I wanted and didnt get hassled at all.Very pleasant experience overall with personable people. I didnt think Id write this but I would recommend buying a Volkswagen there. Unless you want a Golf R because their markup is insane :D

At no point did I feel pressured and anything I was not interested in was not dwelt on. As it was end of model year they were eager to deal. James was super friendly and a pleasure to work with. I highly recommend the dealership based on this experience.

Steve was very friendly and professional. He explained various financing options and made sure that I got the exact car I wanted. Post-sale, Steve spent time showing me the new car functions and capabilities. That level of service was missing at other dealerships where I have purchased vehicles so I really appreciated his commitment to customer satisfaction throughout the entire process. Thank you, Steve!

I am incredibly satisfied with my lease purchase from sales rep James Jamous. He was helpful, knowledgeable, friendly, honest, and walked me through the process step-by-step. We communicated online (since I am not based in San Francisco) and over the phone, and he helped me secure a great deal leasing a 2016 e-Golf. Thanks so much James!

Royal Motors was awesome! Friendly service and absolutely zero pressure. Im a car enthusiast and never walked away from a dealership feeling as good as I did today. Id recommend Royal Motors to anyone. I worked with James at Volkswagon and he was great!

I have leased a 2020 Tiguan SE AWD from VF SF yesterday. Ive worked with James Forteza and James Jamous. Both were very professional and patient. The price went up slightly higher than I expected but understandable and it was still better than 4 other dealerships Ive contacted. Overall very happy with my experience with them.

Matthew was a damn rockstar. I was in a rush and my morning frantic demeanor was pouring out everywhere. His confidence and efficient guidance through the check in process was spectacular and entirely professional. I highly recommend this service center. Thank you for the product knowledge, professionalism, and kindness. Each individual I encountered held the same value. Well done! What a team!

Its a great place to get VW cars. Ambience is nice and overall customer experience is great. In my case sales rep. James showed highest level of professionalism before and after purchase. He made sure that I get a great deal for the money. Everyone else there were also friendly and helpful. So stop by for your next car here.

I had no intention in buying a new car for another 1-2 years... But last week when the transmission on my 2005 Mazda 3s decided to get sick and cost a whopping $5,400 to repair, I decided that I had no other choice but to trade it in and get a new car.I immediately went straight over to the Royal Automotive Group and spoke with Junior. He quickly told me about the current incentives for trading in a Mazda for a Mazda, took a look at my car and gave me a good trade in value. He definitely listened to all of my concerns and answered every single question that I had. He was very pleasant to meet with, not pushy like other auto sales people Ive encountered with over the years. I felt like I could trust him.After 24 hours of researching the 2012 Mazda 3i Grand Touring (the comparable version of my 2005 3s), I emailed Junior & informed him of some other issues that I had. He responded quickly letting me know that he could help me out. I returned back to RAG the next day... not prepared to go home with a new car.After 4 long hours and 1,000 questions later...I left extremely happy with a beautiful new car! Junior got me the best deal in so many ways. I came in with certain expectations and Junior helped me exceed them!I will definitely recommend RAG & Junior to everyone I know. Service & knowledge is an A+++! Thanks Junior, youre the best!

Matthew Grambling was extremely helpful in finding the correct car for me. He explained all the different gears and features in the car and gave some really great suggestions.He also took me on one of the best test drives Ive been on. Going up and down the San Francisco hills, driving in a variety of traffic and less congested areas.

I purchased a pre-owned certified Audi A4 and I must say that the overall buying experience was Pretty good. The price of the car compared to number of miles it had and also compared to other dealers around was very reasonable. Moreover the color was just amazing.Steve made the process as smooth as possible for us. He gives an honest opinion on what he thinks about cars and the options available. Got us a very good deal on insurance and was patient enough to answer all our queries. Overall a very cool and helpful guy to work with.Definitely worth the travel from San Jose to buy a car in SF. 👍

James was so helpful and easy to work with. We made a deal with ease and healthy communication, and he has been available to help since the purchase with any questions I have had about the car. The team at VW is friendly and helpful all around.

Had a great experience with these guys, so good I drove all the way from Sacramento to buy my new Jetta. Not only were they extremely up front about pricing (so there were no questions when I showed up), they were by far the best price. Glen, the Internet Sales Manager, was extremely responsive, especially by text. He was even able to send me pictures of the car I was looking at. If youre looking for a smooth, hassle-free, and enjoyable experience (which is pretty unusual anywhere but especially at a car dealer), Id start and finish here and ask for Glen!!

It was very pleasant experience to purchase a car from Volkswagen San Francisco. David was extremely professional, clear and up front in his communication while making the entire purchasing process pleasant and efficient - After talking with David and observing his manners, I knew I met a rare dealer whom I can trust to do business. I am very glad that I met David and will buy my next car for my wife from him as well in the future

Sasha and Eric gave excellent service. They were professional, service oriented and took care of my family from the moment we walked in the door. They assessed my families needs and matches us up with a great car. I have leased a few cars, but I wont ever go to anyone else from now on!

We had a great customer service experience with Steve. He took the time to answer all of our questions and made sure we were informed and comfortable in making a decision. Coming from a negative experience at another dealership, Steves energy and attention were appreciated.

Bought a 2019 vw gti from james jamous..got a great price never felt pressured...great customer service...I would definitely recommend SF vw

I just moved to San Francisco after living in New York City for 13years. So nervous in getting a car. I had no idea what I was doing! The staff at Royal Auto was amazing! The store manger Eric took his time to show me different Volkswagen models and help me figure out which vehicle would be best for me and my lifestyle. James and Peter were also great; they took their time explaining and going over my lease contract!

Been to this place many times and its always great. Worked with Adam today and he got me out of there quickly. Always simple easy and clear. Happy to come back.

The service guys are great. I have had a Volvo and an Audi and they are truly amazing especially how busy this place is. I have been to other dealers around the area and you can tell the management team and service team really care about the customer. I have found if you have any questions Erich and Mitch are there to listen and make everything work

The sales department is antisemetic and you obviously horrible.I felt VERY uncomfortable throughout the process.I never told the sales man that I was Jewish. He kept bringing it up and I kept dismissing it. He kept at it and made me feel so uncomfortable. I wanted to work with someone else but when I tried speaking with someone, I was redirected back to the salesman. He didnt stop bothering me the entire time. It was the worst experience Ive ever had. I felt frozen the entire time. I would never purchase anything from them.

I bought my first car here and had a great experience. Andy was really professional and had an awesome service. I appreciated all the help from them. If you want to get a new car, this place is highly recommended.

I had contacted the dealership and spoke with Glen in regards to a lease on a new car. He was concise, informative and very patient with me since this is the first time I had ever leased a car. When I met him and Steve at the dealership I was worried I would not be able to qualify. Steve explained the process to me and put me at ease. I am very happy with the whole process and with the excellent customer service and professionalism both Glen and Steve showed throughout the process. I love my new Passat and I have and will continue to recommend Royal motors and especially Glen and Steve to all my friends, family and strangers!

Me and my partner went into Royal Automotive VW to get our first car. Glen was patient and understanding as we took our time deciding. He was honest and friendly and got us an awesome deal on our car. I would definitely recommend Glen and the entire Royal Motors team. Thank you for your making the experience of buying a car an easy one!!

Abdul was responsive, helpful and kind throughout the process.

Matt Grimm was super helpful and made me feel right at ease. The service was quick and painless, despite the fact we had no idea what the problem was when I dropped car off. I cant imagine going anywhere else for service on my VW!

Friendly and attentive service, we were able to strike a great deal on a new car. Sierra, Dave and Steve did a great job of getting us through the purchasing process efficiently and into the perfect car.

I recently worked with James Jamous, and he is hands down the most professional car salesman I have ever worked with. Ive been shopping around in the Bay Area over the past week, and the experience has been quite meh. My background includes 10 years in customer service, and Im always looking for an experience where Im treated like a human, and not a number. Come to Royal Auto Group, and ask for James--youll receive excellent service.I had to move on from my deal for personal reasons at this time, but Ill be back in the next few months. Extremely professional customer service and honest prices are what youll find here.

I had the pleasure of working with Aldo in the repairs department today. I came in with some questions about a potential purchase and he took the time to answer each and every one of them. If I end up buying this VW, he earned a customer for life!

James helped my wife and I buy a VW Golf that we absolutely love. He was very patient, explaining all the features and assisted us in making a great decision. Would definitely recommend James to anyone looking to purchase a new car!

I leased a GTI from this store this past weekend - it was a pleasure working with Vlad, the salesman, and James, the sales manager to get the deal done in a way that I’m genuinely happy with. They’re true professionals. I’d highly recommend this store to anybody in SF that’s looking for a new or used VW.

Ive used Royal Automotive twice now for leasing a car. They make it super simple and are very helpful setting up buy back and lease options. Sasha hooked me up this time and was great. Would recommend.

This was a painless new car experience and I have enough horror stories to tell that I know a good one sales person when I deal with one. Glen Pon is a very good one. Royal Motors has a great vibe and good energy. I recommend Glen and Royal anyone.

Professional, courteous, all my questions answered and great timely service with lots of commmunication as anything even minor might have come up. Ive never enjoyed taking my car into a dealer for service before. Now I do. Matt Grimm, the service advisor with whom I worked on the last two occasions is outstanding. Highly recommend.

Stopped in looking for a used Audi, walked out in a new VW. Glen and team were amazing, informative, no pressure, no hassle. Had great patience as I changed my mind 15 times within 45 minutes. Absolutely recommend. Love my new car. Talk to Glen...hell take care of you.

Royal Motors was great. I had an issue with my low tire pressure sensor and pulled in without an appointment. Instead of telling me I needed an appointment or making me wait, the service manager put on a pair of gloves and fixed the problem for me himself. I was on my way again in five minutes. I was impressed!

I was in desperate need of having my VW Tiguan serviced for a reason that makes my car unsafe to drive. I called this dealership several times, leaving several messages, over the course of several weeks -- in varying degrees of desperation -- and not a single person returned my phone call. Not even to leave me a voicemail explaining that they were obviously disinterested in helping me.Ive owned VWs all my life, Ive lived all over the country and Ive never been so disappointed, or afronted, before. I live in SF, will continue to own VW for the rest of my life, and I will never use this dealership. Ever.

Glen and Steve were awesome!! They walked me through the whole process from beginning to end. They treated me like family! Ask for Glen and Steve if you want to be treated with respect and honesty!

Awesome experience - got the car I wanted, no drama, good price. Highly recommend these guys! I worked with Steve and Mike - very much appreciated their service.

Pretty good for a car dealership. Considering u normally need a shower after visiting one of these, this one was not bad.

I had a great experience working with Steve El Issa. He answered all my questions clearly and gave me a really good deal!! This is my second Volkswagen from Royal auto group. Highly recommended!! I would buy my third car from here!!Thank you Steve

James is very friendly and professional. He earned my business by being responsive and honest.I recommend anyone wanting to buy or lease a car to check in with James.It was an amazing car buying experience.

This was my second lease from Royal and the team was super helpful. Steven worked with my particular needs and got me the deal I wanted. Overall very pleasant experience. Thanks!

Working with Steve was a wonderful experience. None of the pushiness I thought I would encounter with a car salesman. He was professional, empathetic to my needs as a customer, and really his approach made the difference between me leasing a VW vs one of the other cars I was looking at.I highly recommended this place.

Great sales staff, great experience. Matt Gramling Was my sales rep he was nice, funny, and knowledgeable. He made the experience painless, and quickly answered any questions that I had.

My experience at Royal Automtive was very positive. The staff was helpful and courteous. Most importantly, the buying process was laid out clearly and everything was explained well. I am very pleased with my vehicle purchase and would definitely recommend this dealership.

I showed up not expecting to actually get a car today... I did. The deal sounds pretty good and my salesman was very helpful. Good deal so far!

I’ve never had such a horrible experience buying a new car (I’ve bought about 20). The sales staff was demeaning - there were issues with my car that they refused to believe - and were insulting. ‘They’ refers to 4 people I interacted with - not just one.

Steve Elissa is a great guy. He made my buying experience easy and fast. Definitely Ill come back for my next car.