I had been having issues with my chain occasionally falling off of my big ring since last fall. I had mitigated it a bit by replacing my chain and adjusting the derailleur but it still wasnt perfect. I finally brought my bike in to Warm Planet and within days they got it back to me as good as new - I was able to smoothly shift into my highest gear without fear of a dropped chain for the first time in months. Very pleased!

Love this mans knowledge. No BS and trustworthy. Purchased at Warm Planet and I definitely like getting it serviced there. No up-selling. Gives me what I need.

Excellent service, friendly and fair pricing. They double checked their work and helped me through quite a long process as my part was backordered for weeks. Shop is quite busy so make sure you call ahead and get a slot, dont try waltzing up if possible. Have to mention the surrounding area isnt so... appealing so its nice and smart to set up an appointment, get in and get out quickly. Recommended

Shipped my bike and packed it well.

Kash is super friendly. Hes got some pretty amazing cargo bikes for sale like the electric Bullitt and Urban Arrow. His service turned out to be really affordable on my electri-conversion MTB. Would definitely go there again for test rides, repairs, & maintenance.

Kash and Warm Planet Bikes have provided me with the best bike shop service I’ve experienced in my 10+ years of cycling. His willingness to make everything happen in a timely fashion, at an affordable price, while ensuring a fantastic experience is incredible.I stumbled on the shop after passing over several expensive shops around the neighborhood. Kash was accommodating and met me at my truck down the block to take possession of my boxed bike and followed up to do all paperwork electronically - talk about a seamless experience. The assembled bike went on to run smoothly due to his servicing.Another time, he helped me with boxing my bike and shipping it, even personally delivering it to the FedEx store.I’d give this shop 10 stars if I could and will recommend this shop to every cyclist I come across in SF. Thanks, Kash!

Had a bike issue due to some vandalism that needed attention & I was miles from home. They were busy but still accomodating with great customer service and helped me with an urgent repair at a really fair and reasonable price. Couldnt recommend enough and will be back for any issues I have with my bike in the future.

They wont fix your flat tire on the spot, even when not busy. I was on my way to work and it was 9 AM, they told me I would have to come back at the end of the day. I had to walk a few blocks down to Market Street Cycles to get it done, and they were able to do it in 10 minutes.Warm Planet just gave me a bunch of excuses of how they cant keep promises to customers in case it suddenly gets busy yada yada... Extremely hard to believe them when the other store was able to get it done ASAP.

The shop owner at the front is great. Always a smile and pleased to help you. The mechanic in the back has a knowledge base like no one else in the city. Its super chill here I feel calmer just buying an inter tube somtimes. My bike always comes back in better condition. I go to these to above all others Also,( best price in town)!!!!

Incredible bike shop! Ive been a customer since 2012, when they were at their Caltrain location. Staff is knowledgeable, friendly, helpful, and patient. Prices are comparable to the rest of the city but the staff will throw in whatever little freebies they can to help you out. Go here, you wont regret it!

Awesome shop. The guys working here did an excellent job on my bike and didnt try push me to replace parts which werent necessary to replace. Excellent customer service I would recommend this place over any other in San Francisco (Ive been biking these streets just under ten years).

Speedy service, friendly expert staff, great selection of bikes and ebikes, great price for services! I wont go anywhere else!

Great shop, very friendly, real people.

Mansplained everything

Amazing service! I walked in with a tacod wheel that all the other bikes shops just waved off saying its unrepairable or that it isnt worth it. Just buy a new one, they said.At Warm Planet Bikes they took a look, didnt commit but promised to do their best. And their best they did.Thanks you Thomas!I will deferentially come back if I need anything else!

I have purchased two bikes here, and the service is outstanding. Definitely the place to go in SF if you want a folding bike.Theyre super friendly and helpful with minor repairs like flats, etc.

Just bought a new bike online that I assembled myself and the gears were a little off so I brought it here for a tune-up. They spent about 15 minutes tuning the gears, and did a great job, but they charged me $40 for it! Not sure if thats normal in SF, but in Boston that wouldve been either free or $10 max.

Need a bike shop to call home? Look no further than Warm Planet! The shop owner went above and beyond the call of duty for me and my bike, An awesome first encounter!

Cant beat Warm Planet if you need your cargo or folding bike worked on. Unbeatable friendly service.

I bought a Dahon CIAO D5 bike on eBay. Needless to say it didnt come exactly as expected. Missing pedals, broken brake cable, broken custom locks. Warm Planet did such an outstanding job in fixing everything for a very reasonable price! Thank you Ted, looks like a brand new bike. These guys deserve your business!!

Best bike service in the city (and I have been to a few) they found and fixed every little irritant and funky thing on my daily commuter bike, cleaned it up and returned to me in less than an afternoon. Also their selection of folding and electric bikes is astounding.

Everything you want to know and more about folding bikes (compact, and not so compact)

Friendly and attentive staff. They always take care of me, and have made me a very satisfied customer.

I got a flat tire nearby, went in and I was told that it would be a while before they could look at my bike.I asked if I could buy a tube and borrow some levers and was told that they couldnt lend me tools.

I love this shop. Kash worked with me when I got thrown into the world of urban bike commuting after losing my car. He taught me everything I needed to know about bikes, gear, riding, road rules, safety. He rebuilt my old bike, hooked me up with a transitional bike, and then helped me finance my first really high quality road bike. Its almost 2 years later and Im loving my daily bike commuter lifestyle. Im now ready to purchase my first folding bike, since I live on the 4th floor of an old SF building with a tiny elevator. I continue to go back to Warm Planet to maintain my bikes. Kash and Ted know what customer service means, and it makes all the difference. They genuinely care about urban bike commuters and cyclists. Highly recommended.

Do you guys have se bikes ?

Polite, professional and very very nice people. We were stuck with a blown up stroller wheel. We called, came and were put fixed in 10min!

Knowledgeable service. They have helped me out without pushing new parts on me.

Dude was extremely rude. He also said I should learn more about bikes without ever asking about my knowledge of bike. I was extremely offended and I suggest no one goes there. The time and date is 9:45 Aug 8th.

Been looking into the whole folding-bike solution and was happy to discover the state of the art is a lot more advanced than Id hoped... for example, theres some pretty bad-assed combat-ready models that look like they could survive the apocalypse and let you pedal across the rubble afterwards... pretty awesomebut, for me, think: folding cargo bikes with electric assist... toss in a folding trailer and I no longer have to fight for a cab or sweet-talk a friend with a car whenever I want to do a major Costco runanyway, AFAIC, this is the place to go for cargo and folding bikes... no pretensions, just bikes and all the essential extras ...plus a tight and orderly service area that looks likes its run by someone who knows what theyre doing - always a good sign in my book....

Great stuff. Got a livingsocial tune up.

Friendly staff, good service!

Third time being there. I have zero complaints. I wont be going anywhere else! Thank you for today!

Great service!

Great service

Free bike parking during the day!

Free bike daycare!

Nice