I had a wonderful experience at Columbus Cyclery! I was the winner of their bike giveaway and they were patient, informative, friendly and responsive. They delivered the bike to me the same day, and had the bike completely set up with lights, lock, etc. Shop local - go to Columbus Cyclery!

My dad and I just bought his bike from here! Inside the store is a bit dark coz of the bordered windows. They have alot of bikes to choose from. Cristian, who assisted us is very good and the bike technician and manager as well! They are accommodating! The bike we bought so far is holding up to its brand (Specialized). All in all a good place to find good bikes!

This bike shop is truly amazing! I was the lucky winner of a bike this past week ago, which was absoutley perfect! The bike selection was amazing and Bruno was very helpful with what to look for in a bike. He was very knowledgeable about all things bike. I would def. recommend this shop to family and friends. I had such an amazing experiance!

I recently moved to the area and I needed a bike. I came accross Go Bike It by chance and never regretted it. The bike I bought was very well serviced and runs true and smooth. They even give a 30 day warranty if you buy a used bike. They now what they are doing and Im happy to have found a place where I could bring my bike should it need to be serviced.

These guys did a great job with setting up my new bike. It was shipped to them from the folks at Brooklyn Bicycle Co. They got this riding nicer than any bike I’ve owned before and the setup fees were very reasonable.They also helped me about a week after I left the shop when I got new grips. Same day, helped me swap the two out since I didn’t have solution to get the old ones free.Great people!

The overall experience of shopping for a bike was very comfortable. The staff is very knowledgeable and extremely patient with answering questions and providing a lot of test rides. There are 3 floors of bikes in the shop and the offerings are an abundance of bike choices ranging between different kinds, colors and sizes. They were also extremely generous to swap out the bike seat and pedals to my liking. Additionally, they offered plenty of helpful tips so that I could choose the perfect bike for me. If you’re for affordable bikes and kind service. This is the spot to go to!

Bruno helped my friend choose a good quality bike for his price point. He also took the time to explain the ins and outs of the bike without any pressure to buy. His knowledge and commitment to providing value is top notch

The best bike buying experience ever. I got a hybrid used bike that it looks like brand new with just 2 scratches. Best price ever and very nice guys working at the shop. I strongly suggest to stop by even just for rental or for a tune up! Thank you so much!

Excellent customer service representation! Great service! And they didnt try to sell me anything extra.

I got my dream mountain bike for pennies on the dollar and they even bought my old bike. Great knowledge from all employees.

Wonderful experience. Bruno and his staff were fantastic. During COVID-19 and Shelter in Place, bikes have been in high demand. I was so thrilled to be able to get a beautiful bike from Columbus Cyclery. Thank you!

So glad I found them!Thanks to your bicycle Ive seen so many wonderful places in San Fran (bike was rented for 2 days)!Super professional and friendly staff! Mr. Richard is the Best!!! And also, very special thanks to a guy (sorry, i didnt catch his name, he was working on Wed, Oct 7th AM shift) who recommended me to go to see Filbert Street Stairs and i did! It was really beautiful!Thank you so much for your help!Best regards from NYC)

Cool bike shop, good customer service, good prices i dropped my bike off to get the tires replaced they called me back quick! if you need a bike, parts or repair i recommend it 100% ill be going back for sure!

Wow ! This place deserves 5 stars. Brought my daughter there to grab a used bike as she’s moving To San Francisco without her car for college and work . Bruno and his staff were so friendly and caring and made sure we had everything we needed! And prices were very fair and reasonable!They even delivered it to us just a few hours later ! I will recommend to everyone. They will even buy it back for up to 1/2 price within 18 months if she moves or would like to upgrade. thank you Bruno 😊

LOVE this place!!! I entered in a contest for a bike and I was so pleasantly surprised to have won! Thank you for having this program, so happy about my new bike. Bruno was so kind, hilarious, and wonderful to work with. Cant say enough great things! I will be returning for all my bike needs. :)

This place is awesome. Excellent customer service and very respectful of social distancing and safety precautions in the store. There is a large selection of used bikes in excellent condition. I bought a used bike and left my old bike with them to consign. Within a week they had sold it at a higher price than I even expected. The owner personally dropped off my check for me. Cant recommend this place enough.

Owner is very rude and ignorant. Have NO knowledge about the bikes. Total scammers on Craigslist . There is no price list try to charge whatever he wants!! Do NOT recommend !!!!

Great experience renting a road bike from here for a day! They made it so easy and comfortable to rent a bike. For a new cyclist, they were extra helpful and informative. Would highly recommend!

Fast. Convenient. Affordable.

Very good repairs, fair priced, and good communication. Definitely recommend them.

Very helpful storekeeper who knows all about bicycles. He was efficient and fixed my bike in no time.

I dont know much about bikes, but these guys helped my brother Arnav pick out a quality bike.

Asked for a full check up. Many things were overlooked. Thankfully, a staff member fixed a few things as I was picking up my bike.Itd have been more efficient for me to do it myself or go somewhere else.

This place is great. Their inventory is a great mix of new and used bikes of all styles and sizes. They have bike accessories as well. Custom service is perfect and knowledgeable

Bruno and his team are the best!

Love this place! The people that work there are so nice. Ive bought two bikes from them, first a hybrid a few years ago and a few months back a road bike. They work great. I recently had a fundraiser for Homegrown Hustle and they donated two certificates for a bike and tune up to support our cause. Thank you, Columbus Cyclery!

Stopped in to pick up a bike and the guys at the store were super helpful and had adapted to the new normal with social distancing. Temperature was taken before entering and limited number of people were allowed in. It all felt very safe and overall a great visit. Will be returning for future cycling needs!

Had a nasty dropped chain on my bike, and I made things worse and screwed up my derailleur trying to fix it myself. Brought it in to Columbus Cyclery and they were able to sort me out quickly and for far less than i thought it was going to cost me! Couldnt reccomend these guys more. If you need repairs, this is the spot.

Just bought a bike here :D i walked in with about medium knowledge for what i wanted in a bike (using my last bike, which i loved, as the model for what i wanted), and trusted a friend and the team here to help me figure out the rest. the team was super knowledgable and gave a lot of information about how different bikes would or would not work for me. what i enjoyed the most was that Bruno (the owner, i think) wanted to get me the best bike, and didnt try to sell me a bike. even when i would get awestruck by the beauty of a bike, he would advise me on why that bike didnt fit my other preferences. they also let you test ride the bikes, and will adjust the height of the bike so that you can really feel what it would be like riding it. definitely would recommend this shop to a friend!

Had a great visit to this bike shop. Knowledgeable staff were happy to help and advise but no hard pressure sales tactics like some other shops. I was encouraged to test ride anything I was interested in. I spent some time there but didnt purchase on this visit. I will be back though. Getting a bike from an actual bike shop, that is set up, adjusted and mechanically checked out, is so critical to safety and enjoying the whole biking experience. This was a top shelf experience and Ive been to bike shops all over the country.

Bruno, you are AWESOME. My son loves his new bike. Thank you so much for taking your time, teaching, showing and providing incredible customer service.

A few weeks ago I bought a Pure single Speed bike at this shop with a U-lock. The bike has been great and I enjoy it. Today, someone tried to steal the handlebar I guess, since the front part of the stem was gone... Fortunately, the handlebar was still there hanging by the brake cable. I went to the shop after the incident, and in about 20 minutes, they replaced the stem with another one. They would not take any money from me, and also readjusted the seat position to a better liking. Anyway, a bad situation that got resolved quickly and at no cost to me at the end of the day. Thank you Columbus Cyclery!

Great Experience.  I bought a Kona mountain bike there earlier this year and it worked out perfect for me. Plenty of bikes to look at and try.  3 store levels !I also got my u-lock, lights and helmets on the spot at a discount.   Then I had to move to Hawaii  for a new job and decided to take my bike along.  I went back to Columbus Cyclery and in 24 hours, they had my bike disassembled and neatly packed in a box.  I flew with it as extra luggage, put it back together, and I now enjoy riding it in Hawaii.  Very good experience for me.

Incredibly friendly folks and great deals on new and used bikes. My wife and I each got a bike there and had a fantastic experience. Id highly recommend this neat spot in North Beach

Kathy is not my real name, just using this email sometimes. I just wanted to say that I have never met such an honest bicycle shop owner. To bad I have not discovered this place sooner. I think most other bike shops totally take advantage of people and this owner is so so nice & honest. He takes the time to explain things and I never felt rushed. Forget the other bike shops and come here for excellent service. The owner is really the best I have ever met.

I completely regret going to this bike shop. I bought a $400 used bike one week ago and after riding it for four days, the seat kept falling down and I had to tighten the clamp every night. The chain popped off three times. I stopped riding it because it was just a headache. I went back to return the bike only to find out it’s a 30 day warranty, there is not return policy except the 18 month buy back. Which was vaguely explained when we bought the bike and the policy is only listed on the website not on an any of the paperwork I signed. When I brought the bike back, the guy over tightened the seat clamp and I couldn’t adjust it to ride out of the store. He said he couldn’t recreate the chain popping off and sent me on my way, telling me it’s a good bike and everything is fine. I requested that the bike be serviced, as is a part of this 30 day warranty, and they kept saying everything was fine and not believing the issues I was explaining to them. I’ll accept responsibility for not asking the right questions about the return policy but at the end of the day these guys sold me a bad bike and won’t take responsibility for it.

They were very helpful!We were looking for good used bike for a bike touring trip and they set us up very well at good price.

Highly recommended. I took our tandem there for some work and Abel was quick and very thorough. He repaired rather than replace where possible, saving us money. Pricing is very reasonable.

Not satisfied with this store, they never fix your bike in front of your presence.

Bruno was incredibly helpful when I was buying my bike. I knew almost nothing about bikes going into the store, but Bruno walked me through the different types of road bikes and guided me to a great bike

Excellent customer service. I went in to rent a road bike and was helped immediately. I had a nalgene water bottle with me which didnt fit the water bottle holders on the bike, so one of the associates found an alternative holder that fit and installed it in seconds, free of charge. They also let me leave my backpack in the store while I was out. Upon returning the rental, I was again assisted immediately, and charged for 2 hours, though Im fairly certain I had the bike for at least 3. Awesome store, would highly recommend!

I’m happy to report a very good experience. Over the years I’ve been to several shops in SF and this is my first time moved to say a resounding YES for Columbus Bike Shop. They are people who love people, and are the luckiest people in the world( :

The french guy that runs this place is incredibly rude. I was biking home when my chain broke. I looked for the closest place and found this one. The problem was, I didnt have my wallet. I explained to the tech there and asked him if I could get my wife to call in and have her give them my credit card number. He said they couldnt do that. I asked if I could pay tomorrow, but that i needed my bike to go home. He said they would call me when it was done, in about 20 minutes, and i could pay tomorrow. He took my number and I told him i was going to walk around the block. He called me and i came right in, but he said I couldnt have my bike until i paid. I thought he was going to let me pay tomorrow, and he said he thought i was going to get the money from someone outside, which doesnt really make sense. Then he said i should talk to the owner. I explained, and the owner simply said, you need to go get money. No sorry for the confusion, or Im really sorry but... I asked if they took venmo, and they said No. But, a really nice guy working there said i could venmo him and he would pay. (I gave him a good tip). Then, right before I left, to let the owner know that there were no hard feelings, i asked the owner if he was from Lyon (there was a sign up), he didnt even look up from what he was reading, he just said, yes. This guy was the personification of rude. If he were acting in a movie and trying to play a misanthropic sociopath, the director would have told this guy he was overacting.

Great selection of used and new bikes, helpful and friendly staff, fast service. -- A year later and the used bike I bought from this store is still running fine w/o major headaches. Really glad about the bike ;-)

My friend and I rented bikes for the day for $25 each (a little bit more with tax). It was a simple process, and the owner was really nice and helpful. His shop is open until 7pm, so you have plenty of time to get the bike back. The bikes were very comfortable, with 24 speeds (3/8). In retrospect, I probably should have gotten an electric bike, because all the hills left me exhausted by the end of the day, but I was still very satisfied.

Found them through Craigslist Ad and called in to check what bikes they had in stock. Had a great experience with the owner and staff. Was able to find a deeply discounted set of bikes that were hardly used. I recommend you check them out!

Best bikeshop in SF: Bruno has sold me 2 bikes so far; excl SERVICE great PRICES, great ATTITUDE! SO good all 😁👍🏼💡🥇🏆🚴🏿‍♂️

Ive taken several bikes there a number of times for repairs. They are always very honest with me about what needs to be done and have it fixed ahead of schedule. They also hustle to assess your bike as soon as you arrive even if they are busy. I cant stress how much their honesty matters in choosing to go back there whenever I need something fixed.

Amazing bike rental/shop/repair, all in one. I bought myself buy back offer here and Im very satisfied with bike and the price. Abel is so fast and kind repairing my bike few times ! All recommendations.

Bought my first bike when I arrived in SF 2 years ago and always go back here for rentals when guests are in town as well as repairs to my bike. The staff are really friendly and helpful. The rental bikes are well-maintained and good quality. Highly recommend.

Excellent, fast work. Terrific tune up & brake replacement at a fair price. Have also been here many times for flat repairs ... the guys always help out to get me back on the road quickly.

Fantastic must do guided cycle trip across the Golden Gate Bridge to Sausalito, TIP book your return by ferry in advance at info kiosk to avoid the massive bike queue for the ferry. Thank you Richard you were great guide, bikes were all in good condition and efficiently organised.

Great friendly and efficient customer service!!! Got my Alcatraz tickets in no time plus all relevant maps and info related to Pier 33 departures.Remember that in general the Alcatraz ones are not sold “on their own”. They are mostly available as part of a Tour pack (with a bus tour, cycle rental, etc.). If you go to Pier 33 to buy a couple of them expect to be told that the next available ticket/departure will be in 2 months’ time, no kidding. Same can happen if you book on line, you need to book them months in advance. However I discovered this low key bike shop in 801 Columbus Avenue, “Columbus Cyclery Go Bike It” and guess what... they have Alcatraz tickets available with a waiting list of only 3-5 days (better than waiting 60) combined with their bike rental, of course. The ticket includes the ferry to and from Alcatraz as well as the super interesting audio guide + bike rental too. Enjoy the ride!!!

Nice people, good location and reasonable prices.

I got an issue with my shoes while biking on a Sunday. I stopped there and they immediately helped me without to take advantage of me financially (and they could have since I had no other solution and had to continue).Very great service, I will come back there if I have any issue with my bike while riding in the city.

I consigned my bike here and within 3 weeks they sold my bike and sent me a check! Very easy and smooth process the whole way.

Abel was super knowledgeable about general bike maintenance as well as history! Super friendly! Prices were reasonable and support a local bike shop! Great experience!

They spam craigslist with decently priced used bikes, but when you visit them in store, none of them are there. Instead, they try to push you towards overpriced used bikes. Was told a bike was a steal even though I could have paid 10% more to get the bike new.

Super awesome people, very helpful and very kind, helped me promptly and were very informative !

Expensive used nd new bikes. No like at all.

They let me trade in my bike for more than I ever would have expected and set me up with some new wheels. The guys working there were extremely helpful, even in the middle of a really busy work day. I highly suggest going to them for your next used or new bike!

Came here looking for a bike this weekend due to all the rave reviews. The sales guy that we had (dont remember the name) seemed barely awake and not very communicative. I told him the bike size I was generally interested in and although we said we werent interested in a particular bike and were more interested in another bike, he had me go ride it anyway (communication issues I think). At any rate, he didnt seem really eager to help and I wasnt really impressed with any of the bikes. I honestly didnt think the prices were that great either - $350-500 for most of the very vintage road bikes we looked at.I left generally unimpressed.

Great service / super friendly - helped us even with getting the bikes packed in boxes after Burningman to take them on the airplane!Thanks a lot.

I had some work done there. They were pretty rude and arrogant. The work was fine, but the experience was unpleasant.

I had service done 2 times here before. One was through a Groupon tune-up service and another was general service where I had to fix my tire, my crank, and some major tune-up work. The staff here is knowledgeable and took care of my bike and came back well adjusted.

Guys are really helpful. They answered all the questions we had about buying a bike. They also have a decent collection of old and new bikes to choose from.

Great service and speed to get you on your way!

Great service, and a nice selection of second hand bikes for a very reasonable price. Also they have a policy of buying back the bikes for half what you gave, which is very useful for short-term visitors.

Thats the place for bikes. Fair deals all the time. Ask for Bruno, Abel and Pokemon. All experts. You gonna make a good deal.

Came in with a flat when I got my tire punctured with a staple. Service was prompt, and for a good price. Replaced my inner tube fairly quickly and had me on my way.

We had a bike break at Fisherman’s Warf, walked here, had it fixed in 15 minutes. Ideal scenario. Very nice and helpful.

I traded in a week old $99 bike for a bike in well-used condition which costs $450 new, ( I found out later), and I paid nearly $300. They replaced a cracked tire before I left the shop, thanks fellas, but when I drew attention to a worn- out chain they said it was ok. Another shop later showed me the chain wear was outside the scope of their measuring tool. These guys are ok..but they took advantage of my ignorance. I shouldnt have trusted the fairness of the price I paid. My bad. Just hurting a little.

I called with a flat knowing I didnt have much time before they closed and the gentlemen told me he would wait. Granted I was there and done RIGHT at closing he was accommodating and quick.

Just have terrible experience dealing with this establishment. I came there to tune up my bike (using Groupon), install new chain and fix wobbly rear wheel. They forced me to install new cassette and tried to push me to install new 29 rear wheel instead of 32 I have. So I would be riding on a bike with 32 front wheel and 29 rear!!!!They have blown up one of the tubes and made me pay for the new one! Why did they touch my tube and tried to inflate completely inflated tube?!!!! Why should I pay for their incompetence?!!!!By phone, they were saying that I will be paying $70 but when I showed up in the place the real price appeared to be more than $100. When I asked why such difference they said that the bike is old! Was it new by phone and suddenly became old when I came to pick it up?!!Then I cycled home and suddenly found out that I cannot change speed on the just tuned bike!!! What did I just paid for?!Extremely unprofessional. Ill never let them touch my bike again!

Pro tune up, tire, break pads, handle bar wrap, new cable

Stopped by for a spare tube and co2 cartridge they had both at a reasonable price very friendly and helpful staff

I bought my bike here 5months ago and today we bought one for my husband. They are very friendly and have a good selection of decent used and new bikes too even if you are on a budget. No point to bother with Craigslist, you can be sure u buy legit here and they also offer guarantee even for their used bikes!Ive recieved good customer service on both visit and not pushy sales. Can highly reccomend it!

These guys spam so many ads on craigslist. Please stop!

Great people, excellent service and possibly the best place to buy a used bike in SF

Rented two bikes here. Fast, friendly service and a reasonable distance from the Wharf and GG Bridge.

If you looking to rent a bike and do Alcatraz this is the place to book your tickets!!!! $99pp for a bike rental and Alcatraz. The staff is really freindly. Bike tour starts at 10am ( you do this with in 72 hours of the Alcatraz tour) and the staff guide you on a 8mile ride over the Golden Gate Bridge you then head back on the ferry to Fishermans Whalf but get to keep the bike till 8pm. Then you do the Alcatraz tour on whatever day they booked for you which includes the ferry to and from and the audio tour. Highly recomend this I couldnt get tickets for Alcatraz I left it to the last minute but these guys had avail tickets as I was booking for 4. Our guide for the bike tour was Alec he was really good!!

Great customer service, good price, good bike gear.

They no longer consign or buy bikes here as it states on their website. Not very friendly.

These guys know what they are doing/talking about.

Worn bikes. But hopefully they dont pretend they have good ones. $300 deposit for bike of value below $100. Hope they will return it in 3 days.

Good bikes and nice people!

Helpful staff, decent selection.

Do not shop here.Saw mgr/owner violently throw a person down on the sidewalk.Called the cops.Zero Violence !!

For super spamming on Craigslist.

Staff are very helpful

Very helpful and friendly service

The best bike shop in San Francisco!!!

Misleading buyback policy

Good family experience. Interesting price and quality bikes.Small flat the baby trailer had a faulty closure. It was therefore necessary to cover it.I recommend

Excellent place to rent bikes, frenchy atmosphere and good advice !!! But good ! I recommend

Super service, equipped bikes and very good prices.Thank you