Jonathan Was amazing he was able to answer all my questions and help me purchase my sleep number!
Not only did I feel safe- but the staff had my recent results from the sleep number quiz I took to assist with my preferences for purchase.
Im not sure about their beds but they did have a 2 for 1 sale on a highly rated pillow
I would love to tell you my experience at your San Francisco store. However since I purchased my bed online I am unable to share my store experience with you.
Jonathan gave us excellent customer service!We tried several mattresses before we madeOur decision. A delightful experience.Leroy and Patricia Beasley
I had a great experience with this location, they made the buying process very comfortable. They staff were not pushy, asked questions, and made great suggestions. They let me try various pillows and beds combinations to really get a feel for what I want. They let me spend over an hour going back and forth testing pillows and mattresses and looking at pillow cases, comforters, liners and the staff were readily available to help me out without being a stereotypical salesperson. They were very personable and quick to help whenever needed and will not linger and follow you around the store.
Excellent. As you get older, you start needing a good bed and this is like having a bed made for you.
Picking out a new mattress can be overwhelming. Everyone at Sleep Number Mattress was so helpful. They made the experience so easy. They are very honest and personable, while taking into account my budget and staying in that range. Their prices are competitive and I would definitely recommended this place to anyone looking for a new mattress!! Thank you guys!!
Kevin Gao took the time to let us try the beds and suggest the next one to try. Very friendly without the pressure of a salesperson.
Giving this awesome store 4 stars for best in honesty, knowledge, discount deal, quality product, and excellent customer service. Joel efficiently helped us find a mattress that fit both our budget and comfort without hassling us. Thank you to the owner JD for actively listening to our budget and making us feel welcome and comfortable while picking the best mattress fit for us. And thank you for occupying our 2 toddlers with a toy center at your store as well.
Helping my sister purchase a new mattress. Shes been wanting a Sleep Number bed for YEARS. We finally pulled trigger. And Charles was the reason everything went so smoothly. He was professional and showed us the differences between the models and helped us choose based on what her body needed. No pressure to make a hasty decision and plenty of information. Delivery was on time (2 weeks) and bed she is loving her bed! Thanks CHarles!
Bought a mattress from here and couldnt be happier. The staff was great and answered all my questions. Especially Kevin, he was very patient and knowledgeable. He was professional and gave great customer service even though I came right before the store closed.
We had a very good experience shopping at the store. Charles the salesman was very helpful. Now we just await the delivery of the bed.
Came in just browsing for a new mattress and Joe really helped me out. Didnt push a sale on me at all. Gave me information on the mattress I was looking at, found a mattress exactly in my budget. I didnt feel pressure at all and learned a lot about what kind of mattress is best for me. Definitely recommend!!!
Excellent service from Charles and his team. You can try out their range of mattresses and beds here with some very impressive technology.
Convenient location off Geary and Masonic. TV commercials drew me into their store, but did not find a mattress to my liking and comfort.
Buying a mattress couldn’t be easier. Charles is a professional and explained the differences between the models and helped us choose. No high pressure and plenty of information. Delivery was on time and efficient and bed is remarkably comfortable.
They were great. The manager was very professional and I would buy another bef from them.
I am only giving them 1 star because I cant post my review without it.NEVER BUY A SLEEP NUMBER BED FROM ANY STORE. THEY DO NOT STAND BEHIND THEIR PRODUCT AND THEIR WARRANTY IS A BUNCH OF B.S.!!
The salesman left me with a sleazy feeling which was a red flag. When I came down from the hype, and did my homework, I realized that the Sleep Number mattress is nothing more than an air mattress with a foam topper - for $800+. Each bed is custom made, was the reason given for the two week delivery quote. Really? Theres literally nothing custom about these beds. The clincher for me was when I read about the potential for mold between the bladder and the foam. I was sick watching the YouTube videos. Take a breath, and think twice about purchasing a Sleep Number bed, for any number of reasons.
The sales team was great and the bed itself is amazing!
Bed was over $10k. After two years, it is sagging in the middle and flopping down on the sides. Even on sleep number of 100, your body sinks below your head on the bed. And I only weigh 170 pounds!
Bought sheets for my ile8 bed
Exceptional customer service
Very professional.