Honest and passionate GMy 2014 Chevy got the engine check light on a few days ago and the car was shaking a bit when waiting for traffic light. I contacted Smog Queen through the Messaging on its website and got the reply from G. He told me to drive in for a free and quick code check and go from there. After checking the car and read the code, he felt it might just be a mismatched engine oil in my previous service. He suggested an oil change to see if it could be the right and cheap option. We also scheduled a diagnostics to take a look at the car. He is also quite honest and straightforward on his pricing. Interestingly on my way back, the engine light was off. During the next few days waiting for my diagnostic appointment, I did an oil change somewhere else because of a coupon (yeah..) and the light was still off. On the day of the diagnostics, G took a look at the car and checked the code again, explained me that there may not be a need for diagnostics. He carefully detailed the condition and why he felt there is no such a need. I wish no one visits auto shop that much (painful!) but G is the guy you want to talk to if your car has issues!
Ive been going here for 2 years. Gonzalo is a total professional. Hes honest and never speaks down to me, despite my car knowledge being next to nothing. I never question whether Im being hustled or ripped off. He takes great care of my car, letting me know which repairs are recommended and which I can probably do without. Thanks Gonzalo!
I originally stumbled across Smog Queen two years ago when I needed an oil change, and have been coming back ever since. No matter how big or small the issue, I bring my car here. Gonzalo is the absolute best. As someone whos not very car savvy, I really appreciate that he takes the time to walk me through the whole process. Hes fixed multiple issues on both of my cars now and its so nice feeling at ease when I drop my car off. This place is quick, reasonable, and above all trustworthy. Ive recommended this place to multiple friends and theyve all been satisfied. Thank you so much G!
I worked around the corner from Smog Queen and they were the most friendly and welcoming neighbors. When it came to getting my Subarus oil changed, Id take it in to be serviced by G. Hes so professional, knowledgeable, and honest. I came into a very difficult situation with my car and he really helped to save the day. I had just sold my Subaru before moving out of the country. Days before I left, the buyer called to tell me that the engine light came on. Once I heard this, I immediately went to Smog Queen to speak with G. He understood the time sensitivity with this issue and was able to quickly diagnose, fix, and smog my car. He also spoke directly with the buyer to explain what was going on and how it was going to be resolved. This really deescalated the situation and helped put the buyer (and me) at ease.I miss having them as my neighbour and if I were living in SF, I would still be a customer with Smog Queen!
BMW dealership was trying to rip me off again. On the recommendation of a friend, I brought my vehicle to Smog Queen and Gonzalo (G-man) took care of my needs without gouging me. In addition, he performed a couple of services free-of-charge and explained patiently and in great detail what I needed to do going forward to keep my car in great condition. Gonzalo got me back on the road quickly. He is knowledgeable, friendly and passionate about his area of expertise! Most of all, he seems to understand how to build trust and long-lasting relationships with his customers. Very rare for an auto repair expert, in my experience. I also learned the shop has been a family-owned and -operated business for many years. I highly recommend his shop for your car repairs and service needs.
I recently moved to California and it took a toll on my Lincoln. I heard about Smog Queen and decided to just give it a shot finding a mechanic in a new land... WOW! The service there made me feel so at home. G worked on my vehicle and he did not try to sell me things I did not need, however he gave me an honest review of what he found and what I could get done to fix it. My questions all were answered in a way a layperson could understand. He kept my safety in mind when discussing the vehicle issues I was having (that’s not something often found outside of family). He quickly fit me into the schedule and repaired my baby. Even found a safety issue of which I wasn’t aware and took care of that without making me set another appointment. I can not recommend more highly Smog Queen, and G especially, for the outstanding work and excellent customer service. Thank y’all so much.
I first found Smog Queen by accident, as a referral from another mechanic to get my smog inspection done. Im particularly picky with my mechanics, as my car (08 E60 BMW M5) can be a tricky beast to work on. It quickly became clear, however, that this place holds that rare breed of mechanics that are trustworthy, love what they do, and love the cars they work on. My first interactions with head mechanic G confirmed this, and G was more professional and friendly than any dealership or third-party mechanic Ive ever been to. His genuine care for my vehicle was clear, and by the time my smog inspection was finished, I had already made up my mind that I wanted him to be the mechanic for my E60 M5. Judging by the variety of rare Ferraris and other vehicles in the shop, Id say many others made the same decision.Since then, Ive taken my M5 to G for everything that I can. German, Japanese, American autos - he can handle anything that his garage has the capabilities for. For those looking for a mechanic they can trust in the city, I can highly recommend G - you wont be disappointed. My only concern is that when I move out of the city, I will not be able to find another mechanic like him.
This was my first time doing a smog check in California. Gonzalo is fantastic; easy to talk with and very knowledgeable of cars. The whole process took about 10-15 mins. Information is uploaded automatically to the DMV database.If youre in the Potrero Hill area (or not), this is the place to go. Highly recommend!
HIGHLY highly recommend Smog Queen! I cannot say enough good things about this shop and the mechanic G. Incredibly professional and got my car back on the road very quickly. Extremely knowledgeable and prices are more than fair. 10/10!
Honestly the best mechanic in the city. G is honest and professional. I’ve used him twice for a check engine issue and maintenance. He gives thorough explanations and solves the problem quickly. I could not recommend him more!
They were great.
This has been the best mechanic experience I’ve had and G was responsible for that. I took in my 98 c-280 Mercedes in with a list of problems and I was kept in the loop whenever progress with made. My Mercedes runs beautifully and I didn’t have to break the bank to do it. I couldn’t recommend Smog queen and G enough because this is definitely where I’m bringing my car from now on.
High quality service at affordable prices. Got my breaks done and the whole car feels better. Quick turnaround, especially with an appointment. Good communication about what services are needed and breakdowns of costs. This place is good, fast *and* affordable. Very rarely are places all three but this spot is. Highly recommend.
Smog Queen is excellent! Over the past few years they have helped me with maintenance work on a few older BMWs in addition to routine smog checks. The team is extremely quick, professional, helpful and their prices are really reasonable. I highly recommend them if youre looking for an affordable, easy-to-use, local mechanic shop to help maintain your vehicle, both for scheduled maintenance and unexpected issues. Very happy with my experience so far!
Ive taken my car in to Smog Queen so many times this past month. I have an old Chevy Trailblazer which needs tons of work and Gonzalo has been able to accommodate and repair my vehicle every time. Super nice, efficient, and reliable service. I will most definitely keep Smog Queen on speed dial for car repairs and basic car maintenance.
Excellent experience! Highly recommend for smog as well as repairs. G is passionate about his craft, friendly and honest. Ive been going to him for smogs but this time I needed to swap out a dead alternator fuse that required popping out the whole box, undoing some bolts and I couldnt find the specific part on my own. I dropped off my car, left it there for a few hours before he called me to let me know it was up and running and ready to go. The best part is when I tried to pay him he told me to kick rocks and come back with something more challenging next time. Man, that made my day. Thank you! 100 Stars! Excellent experience.
I trust G to do the job right every time. He is caring and exceptionally knowledgeable. I have an Evo X, and on one occasion I had him replace my clutch, and on another occasion I had him change out the rear differential fluids, the transfer case fluid, and the manual transmission fluid. All was done perfectly. He loves what he does and it shows in his workmanship and in his care to do the job like its supposed to be done.
Went here for some repair work and had an amazing experience, very friendly and trustworthy people which is hard to find. I recommend this place for any type of work on any type of vehicle. The shop is filled with high end brands. The repair job was done quick and very reasonable prices for being right in the city with easy access.Thanks again!!! :)
I would recommend this shop to anyone looking for a reputable, knowledgeable, and honest auto repair/auto mechanic in the city. Ive been working with G (one of the mechanics - yes its just the letter G) and others there for over 3 years and theyve been the only shop Ive gone to since the first time I visited themThey shoot you straight on pricing, any potential delay in timings, and are very good about communicating with you through your auto repair needs. They also have years of relationships in the industry for any type of additional services you may need like detailing etc. and they handle all that back and forth communications for you with their suppliers and just loop you in as needed. Overall highly recommend these folks!
I love this shop. Not only can I always rely on G to be professional and do outstanding work on my car but, he is reasonable and fair, respectful of peoples time and opinions and operates with the highest integrity. I will always take my vehicles here and highly recommend Smog Queen.
My old Isuzu Trooper isnt much to write home about but Ive got a lot of memories with her. G is extremely friendly, knowledgeable, communicative, and generous with the time it takes to fix a truck with what can best be described as complicated needs. Im really grateful to Smog Queen and Tinkerbell would not be on the road without their help!
I had an amazing experience at Smog Queen. Aside from the great reviews they already had, the name alone drew me in to get serviced here. I received wonderful service from G, who is very passionate about the business he is in.I brought my work van in to get a smog check, and ended up getting some other work that needed to be done as well. I was made very comfortable as soon as I walked and I loved that G was interested in me saving as much as I could with what needed to be done.After my getting my van serviced, I asked if Smog Queen could fix my shattered window on my personal vehicle because my car had been broken into (another victim of “bip” city). G gladly said yes and began taking the info of my car down to get some quotes. I’ve have my window broken before and this is the most affordable place I’ve been in the city that fixes them.After both my cars had been serviced and up to high standards, I felt like Smog Queen could do it all!I will definitely be bringing my personal and company vehicles here to be serviced from now on.*On a side note, their restroom was very clean and properly stocked (quality feminine products 🥳).Wasn’t expected that from an auto shop. Keep up the great service Smog Queen.
Recently had my Mercedes serpentine belt, pulleys, and tensioner replaced at this location as preventative maintenance without any hassle. Pricing was extremely reason and service was top notch. I was also advised to replace my battery due to age without any heavy handed sales pressure. I will definitely return in the future. If you are looking for a honest mechanic to keep your car in good working order or general maintenance I highly recommend their service.
These guys are truly amazing. I was having a weird smog issue with my truck, they were able to properly diagnose the problem, and get it repaired super quick. They were honest and spot on with the estimate. Im definitely going to make this the first place I go with any issues with my vehicles, and I will be recommending them to all my friends.
Hands down THE BEST shop I have EVER been to!G takes real good care of you with no hidden anything and completely unbeatable prices,The quality of work is always outstanding and the honest approach to car care is beyond exceptional.Would give them 10 stars if I could.Brought my 05 SXT Magnum immediately after buying it and I know I’m in good hands, bringing in the 08 SXT to finish the engine swap, I totally trust Smog Queen and G to handle the work
Great place to get your card fixed. The staff is extremely helpful and well informed. They always give me a deep dive of diagnostic and have a quick turn around time.
On a friends recommendation, I contacted G about my older commute vehicle wandering on the freeway and feeling lose. I brought my car in and he diagnosed it as needing shocks and my other suspension components looked fine. Made an appoint and he was ready for me at the appointed time. Ran a few errands and picked up my car a few hours later. He stated on closer inspection everything else was fine. Did not upsell me on changing unnecessary parts and stayed within the quoted price. G also test drove my vehicle to make sure my problem was corrected. Would highly recommend...honest & addressed my concerns.
The shop’s name is misleading as they are a full service auto mechanic facility. I take my car, a 2013 Mercedes Benz E350, to them for everything. They are honest, reliable, and do great work! I highly recommend Smog Queen for all of your auto service needs!
Smog Queen is great. Its hard to find honest mechanics, but these folks tell you everything they are doing and give you transparency. They are also kind and funny. The service is great (turn-around times are very quick).As long as I live here, these folks will be my mechanic.
I needed a smog check and some other routine work done on my car, so I decided to bring it into my local neighborhood shop. Both of the owners were very friendly and personable, and did great work that fit into my schedule. Ive always hated bringing my car into a shop, but this was a great experience- Ill be recommending them and using them exclusively!
I met G when I moved to SF in 2016 and I needed a smog test. I quickly learned he is a fantastic mechanic. I now take my E36 M3 to him for everything. His trouble shooting skills are great even on my 20+ year old tuned bimmer. His rates are very fair and he is super professional and honest. Cannot recommend him more!
I was having so many issues with my Honda Civic. The main problem was my car wasn’t starting. I spoke with G about what was happening with my vehicle right before Covid-19 lockdown orders were implemented. I took my car to him early May and he was able to figure out what was wrong within minutes, explained exactly what was wrong over the phone and was also able to smog my car - which was wonderful. I had taken my car to other places for a smog test and they could never explain why it wouldn’t pass. But G is the best mechanic I’ve been too in my life. I was referred to him by a friend and I can’t foresee me going to another mechanic ever again.
True professionals working here! Brought my car in with a dent and they fixed it up in no time. Couldnt have been an easier process for something that is typically a total headache. Really honest people who do great work. I highly recommend bringing your vehicle here.
Definitely recommended for smogs (they are a Star certified station) and general vehicle maintenance and repair in San Francisco. The location is convenient (right off 280 in Potrero Hill) and G and Albert are straight forward and easy to work with.
Came in on a Saturday because it was the only shop open and my car lit up en route to work with a handful of engine codes, as evidenced by my OBD2 reader, and would randomly turn off mid-drive. They insisted that it was the mass airflow sensor and the part would cost $180. Not knowing a ton about cars and reading the good reviews on this place, I trusted them and had them replace it. The day after, my car randomly turned off again mid-drive and I was able to take it to a shop by my house in Alameda. They discovered, after only opening the hood, that my oil gasket broke and was flooding my spark plugs which was creating the kill switch - I never actually needed to change the air flow sensor. They also looked up what the mass air flow sensor, and the top price they found was $114 from my cars manufacturer. Genuinely disappointed that I trusted this place.
The guys working here are the best. They are honest and do some great work. I highly recommend bringing your vehicle here.
Most honest shop Ive ever been to! They did a full diagnostic and window polish on the house, my car is super happy now. Thanks guys!
Super friendly dude. Didnt expect to be writing a review of a smog check place, but this guy is so happy and pleasant that I couldnt help it. Will be back for all my smog check needs.
Great place, especially if you need your Audi, BMW, insert other European make worked on! Place is clean and great.
Quick, easy, efficient and fun! thanks for the last minute walk in. lets all support out neighborhood businesses!
Needed a smog test. Super fast. Super friendly. Definitely going back.
Really efficient and friendly people--we had some espresso together. the process was pretty quick. Never thought id have such a pleasant experience at a smog place.
The gentleman who helped me was one of the nicest and most professional people Ive encountered, A+ place
Super friendly and really quick, just moved into town and they even took the time to run me through what to expect at the DMV. The DMV is never a fun experience, but I would say as far as smog checks go, I cant imagine this could have gone any better! Awesome people and the service was quick and painless. Highly recommend the team, plus they have partnered up with Waterfront Automobili Inc, who helped me next and also rates 5 stars. Amazing combo. You really cant find people any better than this.
Extremely friendly and knowledgeable. One of the only places you can get a smog test done on a Saturday without and appointment.
Just the best, and I’ve been to many with all kinds of exotic cars
Fast service with a smile - will go back
People here are just so pleasant, working with such gaiety! First time doing a smog test, and I was taken care of without a fuss.
Quick service. Super friendly
He was very fast and a very nice guy. My new smog place.
Quick and professional. Highly recommend.
Gene was super professional and quick. No appointment was needed.
My only smog place. Been going there for years with all my familys cars.
Super fast and friendly!
The smog test was fast and the service was very professional.
Friendly and super quick.
Fast and friendly!