I was working and arrived 9 minutes late (I had an appointment for 4:15 pm) and the guy who was in the front desk was super rude and didn’t give us attention. I was saying to him that I was working, that’s why I came 9 minutes late (and I live in San Francisco, there’s ALWAYS traffic) and he was like “I can’t have your car now because your late, NEXT” and called the other person. Is that the kind of costumer/driver service that Lyft represents when we need it?To the drivers: DONT COME HERE, don’t lose your precious time.
Definitely not a driver friendly inspector. Need to learn to say please and thank you. Not order drivers around. You expect the drivers to treat passengers with respect but you disrespect the drivers how is that possible???Bayshore location
Its gonna make you wanna drive Lyft to get the service you deserve, they will take care of your car real good but you have to be in Lyft community.
Not a best place to get your vehicle serviced.They dont treat you as a customer,they treat as you a freaking driver.Not going there again!
Leon got my oil changed, tires rotated, and a huge scratch from the previous owner off my car all within 40 minutes...World Class service....Went above and beyond expectations.....
The greatest experience ever of my entire life. Great place big thanks to Ivan; Pat; Nate
Is really good personal all the people on the shop I wish the support learn for this people
Very helpful and fair pricing for left drivers
Don’t believe this company they don’t pay for referral, i truly regret to work for them . Uber is way better and respectful for drivers
They have great deals for Lyft Drivers, synthetic oil changes, tires rotations, Etc.
Great service and phenomenal customer service. Below the market prices for high quality service.
Ive been bringing my personal vehicles to Lyfts driver center for several months now and they always give rapid and thorough service almost immediately after i schedule it in the driver app. They have a wide range of services they offer at competitive prices.
It was my first time taking my car for a service here and all of the employees were very nice. Pat was great he was very helpful and courteous. Thanks Pat.
Lyft was unable to fix a flat tire!!They took my tire which had a nail in it, charged me for new tires, and rotated the flat tire to a new spot with the nail still in it!Dont let them near your car!
Grumpy people. Every time I have to go there is a bad experience. Very unhappy with the people who works there. If I treat my passengers like that I’ll be surely deactivated!!!
Very honest mechanics. Great customer service and prompt repairs. They document all the steps when doing repairs in case anything unforeseen comes up. They ask for approval before moving forward and ifferndrivers great discounts. Highly recommend going here.
Tribal customer service. I asked for simple questions and they refer me to Oakland and they don’t have any phone number. How can I go there when this company doesn’t have a phone number to call. Should I drive 2 hours to there for ask a simple question. So worse
Very bad behavior Very irresponsible customer service.
Clean facilities, prompt and courteous attendants, fast service. Thank you Lyft team.
Quick and effective!
Easy, Faster.
Good service, nice host and funny security guy
Very clean, safe and professional service.
Huge rip-off. I wish I knew this before I wasted my money. If you don’t know exactly what’s wrong with your car don’t go there. They charge $127 for diagnosis & testing just to figure out the problem (at the end they say we can’t fix it) because we don’t have tools to fix this kind of problem. They recommend you to go to the dealer to pay again another $200 for diagnosis WOW. It’s basically a place for oil changes and replacing brakes not for major car problems. They shouldn’t be charging people for diagnosis and not fixing the problem. Very disappointed.
*****HE NEVER GOT BACK TO ME AGAIN. DO NOT USE THIS SERVICE*****I dont recommend these guys at all. They dont stand behind their work.*****In response to your inquiry, I brought my Ioniq in for routine maint and tires. I zero out my mpg daily. Before they got to it, i got 62-64 mpg. After, and im talking on the ride home and the next day, i was getting 52-54. I brought it back and explained that regenerative braking seemed fine, but the gas engine wasnt recharging the battery anywhere near as good as before. I estimate a 50% drop in charging, at least. They didnt even bother to pop the hood, and had the mechanic come out and tell me its because of cooler weather. Cooler weather doesnt account for a same day drop in recharging. Ive since checked the forums and found multiple accounts of the same problem, and a few where the reverse happened, and the car got better mileage after servicing. Sounds like a connection problem to me, something not plugged in right. Would have been nice if theyd checked that instead of downsplaining to me.*****
Nice quick and eazy
Fast, reliable and great service . Cheaper than outside for vehicle maintenance.
Monday is the busiest day, so if you need more than an oil change, wait till Tuesday,.
Very fast, efficient, and cheap! Great atmosphere and interaction with the people working there. Free coffee and candy were a nice touch. Not to mention the amazing music selection! Um, yes I would love to listen to Aerosmith while I wait! I especially loved the dog! She was so cute and well behaved.
Very Professional. They truly want you to get back on the road. They’re not after money. Very satisfied.Thank you
Luv this place and best service always. This is my third time I came for maintenance, first and third is super awesome. ( the second time is?).Thanks a lot awesome guys!!
Im impressed. I got may car brake pads replaced for just $147.They told me honestly that the rotors did not require replacing, unlike many repair centers which will charge you for unnecessary work.Another place was going to charge me $600 plus to replace the pads and rotors.
Quick oil change. Was lucky they were open.
Excellent customer service
For Lyft drivers, this is the best place in the city to get routine maintenance done. The staff are very friendly, and the prices are unbeatable for things like oil changes, tire rotations etc. If you are a Lyft driver, get your car maintenance done here!
Wow to the wow, now I usually get my car done at Honda of El Cerrito but this one time I had to get my service some where else, and I thought why not Lyft. They were friendly and they had an awesome dog there who loved to play and walk around for pets, personally I love dogs. The service guy there went over everything and told me how much it would be. They were soooo fast with oil change and tire rotation and I didnt know the tire rotation was free. So I ended up paying less than a dealership. They had coffee there, along with wifi. Even the security guy was kool, so if you work with Lyft check it out.
All went fine as usual.
Nice people, fast service, and clean!
Outstanding staff. Kind, courteous, considerate, and welcoming. Professional services. Exclusive for Lyft drivers.
Nice place, very professional and knowledgeable staff.
These guys are great. The staff is so aware and professional. Go LYFT 😊
Very rude no customer service at I am running around for almost 2 days now to get help but no one is there to help they always say we are here to help there is no help unfortunately
Very polite and friendly
Service good but car wash was sad. Left my windows streaky. Not good for US Lyft Drivers
Great work done looking for another driver center on east bay (Berkeley or Oakland )??
TY PLS CONCIDER UNIV AL @ TUSCALOOSA
It took an hour to wash my car but they never vacuumed under the seats, they cut corners. The price is good but it took way too long for just a car wash and the seats they have to wait are tiny stools and very uncomfortable to sit in for a whole hour.
Driver support team uneducated without driver you cannot survive. If Lyft is close you going to homeless 100% sure. Because if 1 customer complain you deactivate driver account you don’t no what to do that’s why u did deactivate. Why Lyft choose uneducated team.
Best price in whole town and you get free car wash when you do oil changes .great service and staff but make sure you separate a good time for the service to get it done a bit longer than usual places .. Free coffees and Candy 🍭Go #LYFT
Great service
Amazing service at an affordable price and quick!
They werent open but Google and App says otherwise
I’m working for Lyft we’re a time
No contact number. Did oil change, but they didnt reprogram my oil guage.
Great service friendly staff !
Took almost 3hrs for oil change and bad car wash friendly staff but unfortunately took too long for the service
Quick and easy
Great place for repair
Friendly Staff,,, Quick Services
Quick and friendly
Dope!
Good attention to the client, I was delighted, very kind
Terrible service
ComeBy. 88h and the b blkou x gb k kmj.; Ob