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B & W Service Center
3260 26th St, San Francisco, CA 94110, United States
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B & W Service Center
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An
Review №1

B & W is a wonderful service center. They do great work at a reasonable price, and never try to gouge or cheat you. They are also fast and turn around your car as quickly as possible. Ive been going to them for over 20 years. Highly recommended

Be
Review №2

INCREDIBLE SERVICE. GENUINE & TRUSTWORTHY PEOPLE. HIGH QUALITY WORK. REASONABLE PRICES. I could go on and on!!I read the amazing reviews of B&W Service Center and I live close by so I decided to take my car in to get a safety check. Ive had my 2000 Honda CRV for about a year now and hadnt gotten it checked out since I purchased it from a used car dealership.I made an appointment and dropped my car off, super easy. They called me within a few hours with a list of things that should be replaced/fixed. They kindly emailed me with the list and the estimate of each service.I admittedly dont know much about cars but called them back and said I could spend $1500 on repairs and asked them to prioritize the most important (safety) items.They cut me a deal and did some smaller things for free and completed ALL of the necessary safety services/tune up within my budget and my car was ready to be picked up THE NEXT DAY. I was floored at the quality of service and speed.A week after I took my car in, my radiator cracked and I had to get it towed late at night. I called B&W the next day to ask if they had checked out the radiator when they did the tune up. They of course had and said it wasnt cracked/looked good when it was in the shop with them. They said they could check it out for me if I got it towed over there.I was bummed at the prospect of spending an additional $600-$1200 on a new radiator but I needed my car because I was showing a friend around town for the week and then roadtripping to LA with them over the weekend.B&W called me back shortly and said they had already ordered a new radiator for my car and that they would just take care of it for me. I was again floored by their customer service and care for a new patron.They did the radiator for free and I was able to pick my car up at the end of the day.My car made it all 766 miles to LA and back without ANY issues, in the heat and all :) I will not be taking my car anywhere else for servicing. Thank you SO much to everyone at B&W!!

Su
Review №3

Its such a great Mission institution. They are thorough and precise. Its not the cheapest place around but they have always kept my car running.You can always rely on the time they tell you they will have the car back and are excellent at communicating any issues.

To
Review №4

First time using B&W and after years of using the local BMW dealer this was a huge and most excellent change from that. They were friendly, reasonably priced, and very thorough. I will definitely return. Thank you!

Pa
Review №5

I had a great experience at B&W. They were able to fit me in and align the wheels on my truck. The last place I brought my truck stripped one of the lug nuts on my wheel, B&W were able to order the parts and fix it while I was waiting on my alignment. Great service.

ri
Review №6

Ive been in SF for over 40 years and this was the best car repair experience I ever had. They agreed to take my car within 24 hours of calling them. They identified the problem and repaired it and didnt charge me a dime, saying it wasnt difficult to fix. Im still a bit shocked. Thanks again B&W!

Ch
Review №7

My experience was positive and will be back if I need additional service and repair. Friendly, helpful and knowledgeable staffs. Lowest price in town. Highly recommended 👌

Am
Review №8

Brought in my Jeep Commander to fix my AC. Upsold me some brakes fix alongwith the AC problem. For the AC they did not fix the pipe that had clear evidence of leak (mind you this was hard to fix since its under the car alongwith other components so needed a quite a bit of taking off of parts) and instead changed some random pipe under the hood. They charged me around 500 bucks for it so I thought they changed the former part instead of the latter. But they didn’t. The AC worked out of the shop since it was brimming with new coolant but driving it for a day leaked out the entire coolant from the leaking part under the car. Got upsold for 500 bucks for those rear brakes mentioned before as well (which i agree was my choice) but still what a waste of 1000 bucks. Please be aware.

Ba
Review №9

These guys were amazing. Ive been having difficulty getting the emissions sensors on my Honda Fit to reset after having let the battery die for an extended period during the COVID epidemic. They were kind, helpful, generous with information and advice, and quickly got my car in and out of the shop. Not sure if the problem has been resolved yet, because they gave me a set of steps to try that should allow me to remedy the situation myself--how cool is that? -- I will definitely be back for routine servicing. Very happy to have found a new home for my cars servicing and repair needs.

Ar
Review №10

They showed me the issues they identified on the car and explained their recommendations. No pushy upselling. Quite happy with the pricing and professionalism.

Em
Review №11

Great service and very friendly, and I feel like I can trust them. I will be back!

Ju
Review №12

Just got my clutch replaced. Car is running perfectly - Darren and his people know what theyre doing. Once again, many thanks!

De
Review №13

I came to B&W with a potential brake issue and they were super helpful. Ended up that I needed front brake pads, and rear pads+rotors. They also were able to tighten the e-brake as well as threw in a brake light fix. I liked the work so much and the interactions that I had them put some new tires on and align the wheels. I highly recommend this shop. They were speedy, the work was done well and they are great communicators.

Ju
Review №14

Darren and his staff did a great job getting my old MG Midget drivable. It took a lot of work finding and installing old school parts. Ill definitely be going back to them.

Sh
Review №15

This is an excellent auto repair shop. I trust their skill and professionalism. Ive used them for a number of years, and have always been pleased with their work.

Br
Review №16

Shop and staff were pleasant. I had a few requests for my vehicle and they handled it simply. Price was fair and they did a great job. Will definitely keep coming back.

Ai
Review №17

They called me in an hour and said the car was ready for pickup. They also said they will charge me much less than they planned because they ended up spending less time than they thought. Awesome service, great price. I highly recommend them.

Da
Review №18

I highly recommend bringing your car here for any mechanical needs. My 07 xc90 Volvo needed general maintenance (replacing hoses, trans. flush, new vacuum pump and coolant reservoir; just hit 200k miles!). My old mechanic retired and was looking for a new one. I had 2 estimates done (one was outrageously overpriced, and the other shop didnt seem to care about my needs) and wasnt happy with either of them. I emailed B&W and they got back to me the next morning with an honest and fair estimates. I had the work done the next day! Its a great feeling knowing I can trust a shop in the city that doesnt break the bank! Theyre also very friendly!

Ja
Review №19

The best. I’ve been going here for twenty years now, and they’re honest, straightforward and - most importantly - high-quality mechanics and car servicers. It’s the kind of place where if you bring it in and nothing’s wrong, they might tell you that you owe nothing, even for the diagnostic work. They’ve really earned my loyalty through four different cars now...!

Li
Review №20

I was referred to B&W by a friend and couldn’t be more thankful for the trusted referral. The team quickly diagnosed the issues, created an estimate, and offered timely solutions.

Jo
Review №21

This is a great place for any service on your car. Easy to book online, easy to confirm, and they were done with the car in short order. Will be going there for all of my car needs.

Cr
Review №22

Always bring my cars here and they have done a great job maintaining everything from my 1990 Cadillac and VW Campervan to newHonda CR-V.

Ab
Review №23

Just needed my check engine light reset and the codes cleared so I could drive home. These guys did it for free, no hassle, and super nice.

Ke
Review №24

My experience here could not be better - quick, thorough, friendly service at a fair price. I would give it more stars if they allowed it!

Je
Review №25

Nothing but good things to say about my new shop, B&W Service Center. The last place where I took my Volvo v40 had made a few sloppy errors while fixing a radiator hose that resulted in my car leaking coolant and oil (sorry SF!). B&W managed to quickly diagnose and fix the problem(s), kept me in the loop throughout, and charged a fair price. Good stuff.

MA
Review №26

Found & repaired problem missed by other mechanics who thought I needed a new engine or head gasket. Turned out I needed new expansion tank for cooling system. Repair was quite reasonable. Thank you so much for fixing my 96 Saturn!

Pa
Review №27

This is a great place for any service on your car. Easy to book online, easy to confirm, and they were done with the car in short order.Will be going there for all of my car needs.

De
Review №28

I am so Clueless when it comes to cars but I knew something was not right with my car and read the reviews for B&W Service Center online and decided this seems like a place I can trust with my car. I am so glad I made the choice to go here. My car was fixed in 1 day and it feels better than ever. Thank you for making me feel safe again in my car.

Yu
Review №29

Great service! I came for a PPI (Pre-Purchase Inspection) they said its gonna be $165 and 1.5-2hours. They called me in an hour and said the car was ready for pickup. They also said they will charge me much less than they planned because they ended up spending less time than they thought.Awesome service, great price. I highly recommend them.

El
Review №30

Im almost hesitant to give 4 stars because then everyone will find out about this place and Ill never get in to see Robert! B&W Service Center is the absolute best. Robert is honest, knowledgeable, and gets the job done right every time. I trust him completely with my car, and have for years. This ones a gem!

HJ
Review №31

I cant say enough great things about Brake and Wheel Service Ctr. as they are very professional and competent at what they do. They have an uncanny ability to NOT make you feel like just another customer. I feel very lucky to have received them so highly recommended by a Mission district icon for lack of a better phrase at the moment. In a nutshell, if you want your vehicle serviced in an efficient and no nonsense approach these guys are your best bet. Do yourself and your car a tremendous service and get to B&W Service Ctr. as the community is beyond fortunate to have people like Bill and the rest of the family serving the car maintenance needs of the citizens of this great city. Every time Ive encountered them Ive inevitably left reassured that the issues I came to them with have been resolved with the utmost care and knowledge.

Je
Review №32

I had the most positive experience at B&W! Bill was kind and helpful, took the time to take me out on a test drive in my car so I could point out what I was worried about, and immediately had an idea for what the problem was. They were super transparent about pricing, and I felt completely taken care of and confident in their recommendations for service. The best customer service Ive ever experienced from a service center. Thank you!

J
Review №33

Top notch shop. Clean, professional, and have the parts they need. Hard to find a good shop in the city and this is one of them.

So
Review №34

Quick, professional oil change at a good price 👍

Ca
Review №35

Great service, reasonable price

Ru
Review №36

Great people work here, great customer service and outstanding automotive work!

Sa
Review №37

The video testimonial does an excellent job representing B&W Service Center. Fair, honest, trust-worthy, and a caring group of staff who are friendly and efficient in getting your car in its tip top shape. They are super pro-active about keeping your car well maintained so you can avoid a larger bill down the road. Super organized, clean, and they have now a lovely garden in front.As a woman I can say that Ive never felt intimidated going to this shop, and I have been going there for 10 years+. They educate me well on the issues with the car, and they empower me to make the right choices for my car. Because of this Ive been having a great running car for the last 10 years.Cant recommend these guys enough. I send all my friends here. If I were to move down to LA, I would still come to these guys. Thats how good they are.

Ti
Review №38

Awesome 👍 Honest Quality work and service.Thank you. Gave a shout out on my page with recommendations... 😁

Kr
Review №39

B&W is fantastic. They have exceptional service and they wrote the book on reasonable pricing. I just had a brake lamp replaced and the charge was $14 - that’s the price of the part without some $100 minimum service charge. They are truly on your side.

Et
Review №40

I was having an issue with my check engine light, and while it persisted, I dropped it off multiple times and they would take care of it and didnt even charge me for the extra work. Very helpful.

Bu
Review №41

Very noticeable improvement and they went the extra mile too with the check engine light! Cost was very reasonable TY B & W!!

Mo
Review №42

My brakes and rotors were on life support got blessed with the 2020 stimulus n B&W came thru beleive job was/is exceptional.

Pa
Review №43

B & W Service Center has always treated me very well. Bill & Wayne are very knowledgeable and honest. I would recommend this repair shop to everyone. If you want a straight forward answer to all your automotive needs this is the place to go. Fair price and prompt service - what more could you ask for!

Ma
Review №44

Had a very positive experience. They quickly diagnosed possible issues that caused the check engine light. Bill provided a great low-cost alternative to replacing the coils and spark plugs. I really appreciate that he didnt push for unnecessary repairs.

Al
Review №45

Very quick service, friendly.

Ro
Review №46

Great place to get brakes and wheels. People to.

M
Review №47

I came in without an appointment because my light was out. i know ppl say this is as easy as a youtube video but its not for me. i came and they fixed it on the spot for 20 dollars and i was out the door in bout 30 min. thanks for all your help!

JL
Review №48

Everything about this garage was great. They fixed my car quickly and suggested the most coste-effective way to do it.

Ja
Review №49

I recently move my companies entire fleet maintenance (85+ vehicles) to brake and wheel and I couldnt be any happier. The guys are super knowledgeable and get the job done quickly..usually in and out in a few hours. If ever i need a ride back for myself or one of my drivers they offer you a ride no questions asked. I would recommend these guys to any of my friends.

Da
Review №50

Ive been taking my cars to Brake and Wheels for the past 8 years, and they exceeded my expectations every time. The service is always quick and prices are very reasonable. They always check with you before ordering parts and will tell how much it will cost you. Thanks to them, most of my visits are quick, inexpensive and painless - mainly oil changes and preventative maintenance.Im very thankful that Ive been referred to Bill and Wayne, the owners, many years ago by one of my best friends, and ever since Ive been referring all of my friends to Brake and Wheel as well, and everyone is thrilled with their knowledge, quality and pricing. Highly recommended.

Ji
Review №51

B&W is staffed by friendly people who love cars. They make you feel comfortable and will tell you if they see a problem, but dont get aggressive about up-selling you, like some other places I wont mention here. From my experience, theyre the best place in the area to have your car worked on, or just to get an oil change. Plus, they always have some cool old cars in the shop. Highly recommended.

To
Review №52

These guys are the greatest. Inspected our breaks, made quick recommendations, did not charge. Honest. Would recommend them to anyone.

S
Review №53

I have been a customer for over 20 years and have had the piece of mind of knowing my cars are in good hands with these guys. Even after moving to the Peninsula I still drive down to get my cars serviced with Bill & Wayne and wouldnt have it any other way. Excellent service, fair prices and stand behind their work. You cant ask for anything more.

De
Review №54

I was referred to B & W Automotive by a friend, who has been a customer for over 6 years ~I have now found an established business that provides excellent customer service ... I was very impressed by the easy process from start to finish in the repair of my car. Bill, made sure I understood what was needed and I came away feeling like this business really cared about providing the best service possible!I plan to become a long time customer ~

La
Review №55

Ive been bringing in my own car and my former company cars (while I was working there) for more than 10 years. The owners and staff have always provided me with excellent service, advice, and current sports and car stories for all that time (who knew that most tires are made outside the U.S.?). The shop is across town but my confidence in Bill, Wayne, and the staff is worth the trip. Plus, its a good indicator of weather change to see Bill always wearing his shorts but putting on a light jacket when the temperature drops during the Mission cold season.

Yo
Review №56

Great Service.

Su
Review №57

My experience with previous mechanics has been awful. So after a quite a bit of research Ive found these guys with incredible reviews and thought I’ll give it a shot. Awesome price, awesome work, straight to the point, extremely knowledgable, no long waiting. Ive finally found a reliable mechanic shop who actually knows what their doing. They dont make em like these guys anymore!

Fe
Review №58

Ive been going to B&W for about 9 years now. They provide great service at fair prices. Ive had several experiences now where Ive brought in my car and they didnt charge me for service because it was something minor. I had an issue with my brakes that I had to come in a couple times for and they kept working on it until it was fixed right with no extra charges. They are responsive and friendly and have kept my 96 Toyota running well past its normal life. I trust that they will only fix whats necessary and do a good job with it.

Al
Review №59

By far the best mechanics in the city! Ive been using their services for the past three years and have been super happy. They are fair and super honest. I will never go to a different mechanic in the Bay Area again. Im not normally compelled to rate businesses but these guys really deserve it. 5 stars.

Si
Review №60

Honest. Fast. Skilled. Friendly. Large garage with lots of bays and mechanics, so theres rarely a wait. Weve been taking all our cars here for years, and Bill and Wayne have always been outstanding.

So
Review №61

These guys have great customer service. They also take pride in each task at hand and are very efficient. My car was in and out of the shop the same day. Two thumbs up.

sa
Review №62

Fast and efficient and AFFORDABLE oil changes with great customer service!And when my car broke down they got me back on the road before my work day even began. Cant recommend them more!

Su
Review №63

Super nice guys...though I had a bit of sticker shock! $140/hr for labor. They didnt give me a breakdown of the work estimate, I trusted them, but was expecting the $120/hr I had paid last I was in in Feb. Also, this is the second time theyve done work on one of my vehicles, before actually getting my approval. I know youre doing what you feel is best for me, or what you feel I would approve, but it would feel better if you followed the appropriate protocol, as the Estimate approvals on my form are not what I was told on the phone. Again, super nice guys, I trust them, but please make sure you get approval for your work first and that the numbers are what you quote.

An
Review №64

I have been a happy and loyal patron of B&W for over 15 years. I trust Bill and Wayne to diagnose the issues, fix them, and give honest advise. I have never felt pressured to have work done; I have always been given their real diagnosis and the work that needed to be done gets done in a timely and professional manner. They will even tell me when a repair or issue can wait and offer money saving options. In the mechanic world, it is extremely hard to find decent and honest people, and I am happy to say I have found that very shop. Their entire staff are kind and curtious, and you never feel like a bother to them. All three of my children and my wife take their cars there, knowing they are getting quality work, no unnecessary BS, and (most importantly) coming home with a safe car... In this day and age of terrible customer service, B&W knows true family business integrity, honesty, and dedication.....The way most businesses used to be. 5 stars without a doubt.

Ch
Review №65

This was my first visit to B&W as I recently moved to the neighborhood. After searching online for a reputable shop, I found B&W. Their clear focus on providing an easy experience to schedule an appointment online was a big plus and the very positive reviews from customers had me sold.I brought my car in at 715am and they were ready and waiting for me. Diagnosed the problem and called with an estimate in 2 hours and had the work done in 4.Couldnt ask for more.

Sh
Review №66

Bill and Wayne are genuinely great people. I truly trust in any advice they give regarding mechanical issues I may(or may not) have with my car. Sometimes when I sense my car is acting funny(2003 Volvo V40), Bill or Wayne would tell me that its a simple fix, rather than something major and expensive which I just naturally assumed Its nice to know, I as the consumer, have options. I am grateful to have mechanics I can trust who provide thorough and excellent service. Thank you, B&W Service Center.

Su
Review №67

We have been taking our cars to B & W Service Center for many many years. (even our new cars instead of a dealer for service) It is so reassuring to know that you can TRUST this mechanic shop. Whether it is for an oil change, tires, maintenance issues, etc., the work is always done efficiently and in a timely manner. Even when my kids were away at school with cars, we would schedule services at Brake and Wheel whenever they came home for a break. Would not trust our cars to anyone else. Bill and Wayne are THE car men of San Francisco!!!

Jo
Review №68

Very friendly and efficient

La
Review №69

I have a 2003 Honda Element with 166K miles on it. B&W has been taking care of my car (and me) for many years now. I enjoy their friendly manner, professionalism, knowledge of cars and promptness with service. Im happy to have found reliable auto mechanics!

Re
Review №70

B&W provides quality work and excellent customer service at a fair price. And theyre fast too! Would totally recommend it to anybody.

T
Review №71

Great customer service as always. The best place to get your car serviced.

Cr
Review №72

Honest and fair. I droved away happy.

Jo
Review №73

Great place to get your car worked on

Da
Review №74

Best mechanic in SF!! Been going here since 1999 when I moved to the city and would not take my car anywhere else. Thank you B&W!

Ka
Review №75

Best mechanics and people ever. Two generations of our family all bring our cars to B and W for routine maintenance, brakes, tires, everything, with 100% satisfaction.

Mi
Review №76

Very prompt service, friendly staff, reasonable price on the service. As of now they are my goto mechanics.

jr
Review №77

Needed new brakes. No appointment needed. I was in and out in one hour! Great Customer Service!

Br
Review №78

Pleased with the quality service, and timeliness of delivery of car back to me.

jo
Review №79

Every time Ive had a problem with the car they have been timely and cost effective.

Al
Review №80

I work in this plase in 1996 Bill and Wayne my boos and frends . I remember my workmates beautiful peoples, I from Mexico

Gr
Review №81

Ive been taking my cars (Nissan Sentra & Madza 6) to B&W since 1997. I really like their prices and services. I trust my cars 100% with B&W.

Na
Review №82

Bill and the entire B&W staff did great work on my Audi. Service was quick and they were happy to explain the process when I had questions. Thanks guys, Ill be back again!

de
Review №83

Been coming here foy yearssssss...actually moved from sf to saus sa few years back ans stilllll come here...reliable, fair, straightforward, accomodate my sched...nice local hood vibe...the inside place locals take their car

Ra
Review №84

Had a sound coming from under the car. Took it to B&W in the morning. Charged me $120 to inspect it. Happens to be a rock or a nut in the exhaust/catalytic converter portion on the passenger side (Firebirds have two catalytic converters).He tells me I need to replace both the converters, and calls up the parts dealer and tells me they cost about $700 each. I check the part cost online on my phone and find that these converters for a 2002 firebird cost anywhere from $70 to $300 (depending on just a part or the whole kit), not $700 each.So, I paid him $120 for labor, all he did was raise the car on a lift and hit the bottom to figure out what was making the noise. He didnt open the exhaust/converter (which would have taken him all but 15 mins to do), he didnt offer to remove the nut or rock or whatever was clanking inside. Charged me a full hour of labor for raising a car on a lift and hitting the bottom?Definitely not a place I will ever goto again.

Sc
Review №85

My 03 ss silverado truck through a couple codes that onstar identified for me.... took it to b&w they hooked it up cleared the codes and tried recreate the problem gave it back only charged me half the quoated price because no problems showed up still no problems and over a 1000 miles since!

Jo
Review №86

The only people who touch my car! Very nice people who do very good work on time and at reasonable prices.

Fr
Review №87

My wife went there with a 2016 Nissan, and she needed to replaced the front pads, they told her, she needed a front and rear complete Brake job, so she did, they charged her $960.00, they told her that she needed to Replaced the tires and she needed new shocks. This Shop is there to still money from you, and lie to you about the work that it needs to be done. Trust me

Ka
Review №88

Great service!

La
Review №89

Service was done fast and with good quality.

Da
Review №90

Great service.

Da
Review №91

Prompt replacement of my battery when I needed one.

Ba
Review №92

Good

Wa
Review №93

B&W, I rate it with 5 stars I recommend it for all Motorists, good responsible honest service and excellent prices thanks.

Information
31 Photos
93 Comments
4.8 Rating
  • Address:3260 26th St, San Francisco, CA 94110, United States
  • Site:https://bwservicecenter.com/
  • Phone:+1 415-285-2439
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Tire shop
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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