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Advanced Autowerks
1358 Valencia St, San Francisco, CA 94110, United States
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Advanced Autowerks
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Ga
Review №1

All the positive reviews of Zach and company have been spot on. I needed to find a good mechanic shop for my A3 and they have been nothing short of fantastic (both timely and ethically). I came in for the standard 40k maintenance repair but Zach thought it was unnecessary for the time being. Well, theres no doubt in mind that I have found my go-to mechanic and will spread the good words.

Da
Review №2

Between 5 vehicles and over 10 years, both my wife and I have been fortunate enough to rely on Advanced Autowerks. Zach and his whole team work their tails off for their customers. The work is always explained clearly, the work is done with expert precision, and the price is always fair. I literally bought my last car brand simply so I could stay with these guys for our mechanic. All of our interactions here have been smooth and non-confrontational and I find that so refreshing, especially considering how acrimonious and distrustful some mechanics can be. Seriously, if you have an Audi, BMW, Mini, VW, or anything else they can work on, look no farther, this is your new shop.

Ti
Review №3

If I could leave negative or zero star I would. Don’t go! I took in my 2013 Cayenne and was told to replace alternator, motor mounts and there’s oil leaks. Charging me $1550 for only alternator. Dropped off the car for a week and was told that I had to come pick the car up because there’s an issue between shop owner and the technician, which is the best thing for me because I took the car to a deal mechanic shop and guess what? No oil leaks! left motor mount was down for only 1mm, for away from needing to be replaced. Also both battery and Alternator are all good, no need to be replaced.Just, don’t go!

Ge
Review №4

My wife and I bought a used car from Zach, they had acquired this VW Tiguan from a lean sale after a customer abandoned it at their shop. We had some unexpected fees at the DMV but Zach helped us out. In my experience this business is run by very honest people with high integrity. I highly recommend them.

Sc
Review №5

After many shops were unable to fix an intermittent issue with an old car that plagued me for too long and then these guy nailed it right away, ever since Ive exclusively used them for all my car needs. Time and time again Im reminded of how good they are, car always run great with no hassle, and the customer service is top notch with everything explained to the level of detail any engineer would want. Its a privilege to have such a great mechanic shop!

Vi
Review №6

I really recommend this garage. I just take my car here for regular maintenance and I think Zach and his team always do a great job. Prices really reasonable and service is really fast!

Sa
Review №7

I was in from out of town & needed my engine light checked along with a 60k service for my VW. Zach really went the extra mile to take care of me and explained everything to me very well answering any and all questions I had. Zach made sure everything was working and was available to help fix all issues. Very knowledgable on VWs and make sure you understand everything going on!

Al
Review №8

I just got really annoyed with the hassle to simply make a light bulb replacement appointment at the VW SF dealership I usually go to, so I called these guys, they said come in tomorrow morning, no problem, so I got there at 9:30, and they replaced the two broken bulbs in a few minutes and charged very little, AND they were really nice. Ill go back for my upcoming service and will let you know if I still love them after, but so far, I do, and I recommend. Beautiful shop, great location, nice people.

Al
Review №9

Advance Autowerks, there team of experts are courteous and professional and efficient. they have earned my trust, they have met all the specific needs and repairs to my 2009 Mini Cooper. I highly recommend them.

Ca
Review №10

Prompt, helpful, and professional. The scheduling and drop-off process was easy and the assessment was quick with clear and thoughtful explanations.Highly satisfied with the quality of work, and would absolutely recommend Advanced Autowerks. Next time I need auto work I will be coming here.

Ja
Review №11

Called In about 12 noon & Voila!, Leo was there in 2 hours. My bathtub faucet had been leaking all night.Leo had it fixed in less than an hour.Very reasonable pricing.ESP is the best!

Ph
Review №12

I have been going to Autowerks for years and cant say enough good things about Zack and team.Let me start with; Im on my 5th Audi and can site an event, with nearly all the cars, where the dealership service tried to, or successfully did, rip me off.With AW its the opposite. In more than one occasion they have tried to save me monies. One time they found that while my Allroad warranty was over, there was an extended warranty on the suspension air bags... when AW called me to tell me know, I said, oh thank you, ill come get the car...and Zack said, dont bother, I put it on a flat bed and sent it to your dealer... Another time I was running late for a flight while dropping off my car, and instead of waiting for a cab, one of the folks at AW stopped what they were doing and drove me to the airport...I am not kidding!!Honest people, great prices, great service!

Cy
Review №13

They were fast, efficient, and friendly. I loved the option to get updates via text or email, too.

Au
Review №14

I came to Advanced Autowerks to perform a pre-purchase inspection on a Mini Cooper I was interested in buying from a private party. Based on the great reviews and close proximity to the seller, the shop seemed ideal. The Minis AC wasnt working well on my initial test drive, so in addition to a standard PPI, I requested to have the AC system inspected and recharged. My invoice states the AC system was checked for leaks, recharged, and dye was added to find leaks in the future. I ended up buying the Mini.Fast forward to this month, and the AC stopped working entirely. I took my Mini to a mechanic near me in Los Altos. This shop quickly found a large leak in the condenser, and noted that there is zero evidence of dye ever being added to the AC system as stated. The location of the leak and both ports where dye can be added had no evidence of it.I understand that inspections do not cover against future issues and may not be perfect, but Im very frustrated that I paid for work that Advanced Autowerks appears to have never done. My receipt breakdown shows I paid $16 for dye, and $202 for the labor to recharge & test for leaks. It seems like the most likely scenario is that the AC was quickly recharged, dye wasnt added, and Advanced Autowerks didnt check for leaks as stated. Its an unfortunate situation, and I feel like a chump for paying for work not performed.

An
Review №15

Blown away by the professionalism, authenticity and friendliness of Zach and his team! I called the other day and was able to actually get the service manager (zach) on the phone (dealing with dealerships lately has been a nightmare - no one is available and the schedulers/admins arent very helpful for technical advice). I told him the issue with my Audi Q5 and he took the time to explain, in detail, what the problem could be and what next steps would look like. As a petite blonde woman who happens to know a little about cars, you can imagine how many frustrating encounters Ive had with mechanics trying to rip me off or find issues with my vehicles for their benefit. I can already tell that this group is nothing like that. Autowerks is independently owned and operated and they seem to genuinely care about building long-term relationships with their customers. Taking care of a car used to be something that felt like a chore or a headache so its refreshing to find polite, professional mechanics who arent jerks. Its amazing what being a nice person can do for business. Highly recommend! *****

Jo
Review №16

I took my 2018 Audi SQ5 here for break and tire work. Super friendly and professional staff. Excellent communication and knowledge.

Mi
Review №17

Looking for a shop that knows VWs and other German cars as well as the dealership but at more reasonable prices? Need honest, efficient, capableservice with your best interests in mind (and a longer-than-average warranty? Then come to Advanced Autowerks.Sure, the perks of coffee gift cards and cold drinks are thoughtful touches. But ultimately it comes down to whether a shop does things well and backs up their work, and does it all at a reasonable price--without trying to gouge you or talk you into service you dont need. And thats what they do here. Give them a try.

La
Review №18

The crew at Advanced have been servicing my A3 since the dealer service expired several years back and I couldnt ask for better service. Zach is always upfront and strait forward with his estimates and has been really great at giving me a heads up on a probable costly expense at the next service interval.Thanks for keeping my baby running great all these years!

Br
Review №19

Recently got an oil change done on my Audi and have to say the customer service here is excellent. The service reps are very friendly, knowledgeable, and even gave me some good preventative maintenance tips for the future. The shop is also very neat and clean, which typically signifies to me that theyre orderly and have good attention to detail. Ill definitely be bringing my car back for more service in the future.

Cl
Review №20

Ive been going to Advanced for years. They are easy to talk to, incredibly knowledgeable and reasonably priced. I hope they are able to take care of my A3 and me for years to come.

Ry
Review №21

No joke, this was the most professional experience Ive EVER had with getting my car repaired. The shop is clean, and the business is extremely well organized. In addition, the proprietor is incomparably friendly and thorough. From the moment I walked in, I knew I was in good hands. Im typically very critical of auto-repair services and generally dont give out five stars, but this shop deserves every single one. If youre looking for someone to repair your vehicle (mainly, a VW or Audi) and dont want to deal with searching endlessly, look no further than this shop. You wont regret it.

Sh
Review №22

Very fast and efficient! Guys are friendly and honest. Highly recommend this place.

Jo
Review №23

Absolute experts with Audi. Have been bringing mine to them for something like 17 years. I know cars and can say these guys give honest, Audi-experr advice, worth Ebert penny Ive spent, and Ive spent approx 950,000 pennies with them so far. :-)

Ma
Review №24

They take great care of my VW at reasonable prices. Thanks so much!

Ch
Review №25

The hippest happiest most helpful dudes. And they offer you beer and give Philz gift certificates. These guys are rad!

Jo
Review №26

These guys were about half of what the dealer would charge. Theyre knowledgable and careful with your money (wont over service your car.) You can tell a good shop when theres a waiting list to get in, which is the case here. They were booked solid for two weeks before I was able to get my car looked at. Also theyre the only shop that gave me a thank you card for my business and a gourment cup of coffee on them.

Ri
Review №27

Great place. Zach is super easy to work with. Wonderful service always on time.

se
Review №28

This place is awesome, I HIGHLY highly recommend this place! I can never think of enough positive words to use, as they consistantly exceed my expectations from customer service, convenience, and (at the heart of it all) great work on my beloved car. I drive an old 2000 Turbo Jetta but every time i bring it to Advanced, it runs like new. Mack and the rest of the team are incredible - she always seems to get me in when i need it and they are great about reminding me when its time for regular maintenance. I honestly cant imagine taking my car anywhere else at this point.

Mo
Review №29

Truly a great neighborhood shop that is trying to build trust and business and not bilk the customer for their last dollar.

Am
Review №30

Really upstanding auto mechanics shop for VW/Audi/BMW. Their shop is clean and their lobby room offers a fridge full of fancy drinks. What really makes this shop is their people and customer service.My car was hit in an accident near the shop in the late afternoons maybe 20 minutes before closing. I called the shop and Zach, hearing me near tears, promised to stay open long enough to receive my car. He was so reassuring throughout the entire process - they made the whole crisis of an accident that much better.I now schedule oil changes and maintenance with Zach who helps effectively communicate progress with me during my busy work day.Warning: Valencia locations entrance has a giant dip! Dont scratch your bumper on it!

Fe
Review №31

Customer service here is amazing got worked done on my 325i twice here already and I love their work. Thank you guys

An
Review №32

Only place I trust with my 2003 rs6!

Bo
Review №33

Expert repairs done promptly

He
Review №34

Finally an honest mechanic

Vi
Review №35

They are the experts for Audi and VW. Would never try other places.

Il
Review №36

Great service, good competitive pricing. Will come back again.

Ro
Review №37

Very impressive operation!!

Ty
Review №38

Thats my dad

Information
3 Photos
38 Comments
4.9 Rating
  • Address:1358 Valencia St, San Francisco, CA 94110, United States
  • Site:http://advancedautowerks.com/
  • Phone:+1 415-648-1611
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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