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Royal Automotive Group Body Shop
165 14th St, San Francisco, CA 94103, United States
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Royal Automotive Group Body Shop
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Ma
Review №1

Ive had the worst luck with break-ins over the last month. Every time, Ive brought my car to the Royal Automotive Group Body Shop where Danny has done a fantastic job taking care of everything. They do a thorough cleaning of the broken glass, removing every last grain from the tracks of your seat. The repairs for my passenger door window have been top-quality on a consistent basis. The service is quick and professional, and Danny does a great job with providing real-time updates on the status of your vehicle by staying in close contact with his customers. Danny genuinely cares about his customers and makes a tremendous effort to get you back on the road in as little time as possible. Hes an all-round great guy, and I will keep bringing my car to him as long as I live in San Francisco.

Ja
Review №2

Danny, Lulu, and the entire team at Royal Automotive Group Body Shop are amazing! They did an extensive repair on my car, completed it faster than I could have ever hoped, and it looks even better than before. I so appreciated their fast drop-off, quick communication, and above and beyond customer service, especially from Danny. I highly recommend their shop for any repairs!

Er
Review №3

Danny and team is super helpful and professional. I came in to repair some rear bumper damage and Danny made sure the process was super seamless/stress free.

Co
Review №4

Danny was super helpful and communicative throughout my repairs. Just picked up the car today, and everything looks great!

Ia
Review №5

Danny is very easy to work with and always had my best interests in mind!

Al
Review №6

Danny and his team go above and beyond with exceptional customer service and high professionalism, so appreciated at a stressful time. Wouldn’t take my car anywhere else.

Fa
Review №7

Id recommend Royal Automotive to anyone, whether its a small ding repair or a big body job. They provided me with an accurate quote upon initial inspection, gave me almost daily updates on the repairs to my vehicle (Audi S3 2019), and detailed the costs line by line of everything that was being fixed and why. They did an AMAZING job on my car, looks like i just drove it off the lot again. The whole staff is incredible personable and professional, especially Vee who helped me out with my car. He was very honest with what repairs were needed vs just for vanity purposes as well as worked with me when I paid out of pocket. 12/10 would recommend to use them for all your automotive needs.

Da
Review №8

Currently 18 days into a 4 day repair to a front bumper. No contact was made by the shop to update on times. Ive had to call every time to get a status update on my vehicle. Completely unprofessional.

Al
Review №9

I highly recommend Royal Automotive for all body shop repairs. I worked with Vee, who was a consummate professional — kind, honest, thorough, and highly responsive. He walked me through the process with the utmost transparency and worked with me to fit my timeline for repairs given that I was traveling. At no point did I feel upsold or that any unnecessary costs were being incurred. The car looked good as new when I picked it up (it was even washed and detailed, a nice touch!), and I received a clear itemized list describing the work that was done and the parts that were ordered. Vee and his colleagues are true pros!

Ti
Review №10

I love this dealership. They made it extremely easy when I bought my car. Then I got rear-ended on the freeway and their body shop was excellent. They got my car in and out in the time frame that was promised. And the end result was excellent. My car looks as good as the day I bought it . I could not be more pleased. I highly recommend Royal Motors.

Am
Review №11

Steve and his team did a great job! They made my experience really easy and pleasant! I was in there to get my rear bumper and trunk fixed. And on top of that he fixed my glove compartment (door wasnt closing properly). I would definitely work with them again.

Hi
Review №12

We bought a brand new car and within two weeks it was rear ended. Read the reviews and decided to try this place out. Good decision. These guys really care about what they do and patched our baby up like new. They paid attention to all the details like making sure the paint matched and that all the scuff marks were gone.

Ma
Review №13

I found this place on google just shopping for quotes on Bryan St. after someone hit (and ran) me while I was parked and not at the car. I have Geico insurance and it was a seamless process. I was quoted for 1 week but it was ready within a few days.

Ju
Review №14

Congratulations to me! I bought my first car since moving to this country (in 2011)!I have to say that the experience with these guys was outstanding. Crazy helpful, understanding, not laughing at me when I realized Id forgotten to drive a stick, and responsive.Buying a car is a very daunting experience; so much paperwork, the constant feeling like youre getting ripped off, so many decisions... I found my experience buying a car here very smooth. I was happy with the price, the condition of the car, and the salespersons willingness to help me with the few things that confused me, long after I had driven the car out of the dealership.I will definitely recommend this place to friends that may be in the market for any of the above brands.

As
Review №15

Rachel, Mike and the rest of the team are absolute rockstars that work tooth and nail to cater to the needs of customers! I very much appreciated and valued all of the work they did on my BMW and highly recommend them for any car needs I can insure you wont be disappointed!

Ki
Review №16

Even 1 star is a lot for these people. I wanted a quote for leasing Mazda CX-5 and they gave me one which I liked and although I live in Peninsula with lot more dealerships than SF I decided to take the trip and go there on a Saturday. After an hour going back and forth constantly to see the car that they have gave me the quote for, it turned out that they actually do not have the car in their inventory and they said it is in shipment and it will arrive in 2-3 weeks!! After going back and forth for another 1.5 hour they could not give me any offer which is remotely close to the one I already had.The whole experience was so disappointing and at the end it only left me with the anger of wasting my whole Saturday on some unrealistic quote. This is an example of dishonest business to drag people to your dealership with some false promises and then trying to sell them something that they do not want with a lot more money.I finally gave up on Mazda dealerships and got a Nissan Rogue instead!

Ja
Review №17

Just went there for the first time and they took care of me and my old car with tender loving care! Im going back. With our other car next round of repairs.

Ra
Review №18

Md raju ahmed

Ch
Review №19

Excellent!

Information
53 Photos
19 Comments
4.1 Rating
  • Address:165 14th St, San Francisco, CA 94103, United States
  • Site:http://royalauto.com/
  • Phone:+1 415-241-8100
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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