I hope your back window doesn’t get smashed and your stuff stolen like us during our San Fran visit, but if it does, this is the place to go. Jack Chew was an action hero. He was so friendly, so professional, so honest, and they did such incredible work. We had our car back with a new window the same day it was smashed. These guys are the best in the Bay Area.
Fixed our windows quickly, but overcharged for two after market windows and grossly overcharged for labor (2.6 hours to clean up the glass), and now the seals are already coming off the liftgate glass. Feels like we were taken advantage of, and theres no recourse.
They did a great detailing job on my beat up car. It was nice to see how proud they were of how well they detailed it. It doesn’t look so beat up anymore, thank you folks! :)
Although I dont love having to go here, Jack and the team are pretty amazing.
Our car got broken into while we were tourist in San Francisco. The burglars broke the driver window and stole stuff from the car.Mr. Jack Chew (owner or manager) was super nice to us, repair our glass in a very timely manner, and we were able to continue with our traveling.Highly recommended!!
Lombard Auto Body is hands down the best auto shop I’ve ever used. In a major pinch, I had to get a friend’s car fixed fast. Jack called me back at 11pm to get me in first thing the next day, and he put Marvin on the job. Marvin - a miracle worker - fixed a pretty nasty scratch and dent and made the car look brand new. The prices were incredibly fair and transparent. Jack, Marvin, and receptionist Nikki took a panic-filled, urgent situation and went above and beyond.I originally found them through Google Reviews so I felt compelled to write one myself — they deserve all the praise. If ever you need a car fixed, bring it here. You will be met with great service and amazing work. Thank you Jack and team for A-PLUS care.
Skilled workers performed high quality work, in a efficient and timely manner. Customer service was excellent. I was given a loaner vehicle to use during the repairs, saving me both time and money. Great additional value to the overall excellent service.
Truly excellent experience. Jack was very accommodating and worked with our budget. He was always responsive and updated regularly on progress. His team takes pride in doing their work well, and it shows. Our car looks as good as new. Thank you Jack and team!
BEST customer service, professional job. Ive been a client since 2015 and I cannot express how happy I am with Lombard Auto Body. Jack and Marvin are wonderful and so is the team. My car is a happy pampered car!
Jack was super friendly and helpful through a tricky situation with our BMW! Easy to contact, reasonable pricing and honest. Highly recommend!
They did such great work on my car and provided wonderful customer service! Jack runs a high functioning business and sat down to explain to me my insurance options, allowing me time to choose the best option for my situation, and once we did he had my car fixed and washed in two hours before I had to go to work. I appreciated the accommodation and the price wasn’t bad either!
Just GREAT everything really. Friendly, fast, fare pricing and they go above and beyond. I will alway be using them for my car needs!
Had my car broken into and the dealers in town charged 4x the price to fix the window. Not only that but Jack got my car in and out in less than a day!My car has never looked better and I feel much safer knowing the time and effort that went into fixing my window as well as cleaning out the glass on the inside!!! Would go back here any day.
Friendly staff who was willing to help at a reasonable price. Ill definitely be going back here in the future for any auto body work, and would gladly recommend to friends.
I have had 3 5-Star experiences at Lombard Auto Body. Obviously, it is never a good thing if you are headed to an Auto Body shop, but Jack and his team make the experience extremely easy and they are VERY timely. Not only do they take care of paperwork and helping to call and facilitate communication with your insurance company, but they do an AMAZING job at the body work (multiple experiences) and clean your car afterwards. Thanks to Jack and team for the 3rd time, I couldnt forgive myself if I didnt take 2 minutes to leave a positive review!
This place is amazing.My window got smashed.Not only did they fix my window, but they made my car look better than ever before. All of that for half the price and one fourth the time of the dealership.In and out in one day.Amazing! Thank you!
Had a detail and a partial paint job done... Wow! It was way more impressive than Id imagined. Also jack is a pleasure to deal with, and I should mention that I saw how nicely and deferentially he treats his employees who all seem very happy to work there. Highly recommended for all auto body needs!Mike
Jacks team is very responsive... to me its amazing that they can often do work same day. Very reasonable rates, works with insurance, they are professional, and present an all around positive experience. His shop is clean, safe, its nice to go into a auto shop and feel welcome.
Getting into an accident is hassle enough. Jack at Lombard Collision Works was very professional. He explained in detail what was going on with my car and even worked directly with the insurance company, which made this experience painless. I highly recommend this shop. They do quality work, provide great customer service, and are very trustworthy.
Top top service! Convenient location, they were able to take me right away. My scratches are no more!
I had a small cuff on the side of my car from a parking deck, the employees here took a quick look at it and buffed it out on the spot! Really friendly people and excellent service!!
I had a great experience with them. They handled everything with the insurance company themselves, and I did not have to put a single charge on my credit card. The actual repair work was flawless.
Jack and his team did a great job on fixing two smashed out quarter panel windows on my Jeep. They were professional, friendly and communicative. I highly recommend.
Marvin and the crew here at Lombard are an absolutely amazing team. They were very accommodating and highly efficient form beginning to end. I was looking for lightbar and headlight / fog light installation in San Francisco for my Jeep. These guys made my Jeep look amazing after installation of LED headlights, LED fog lights, and 17” lightbar with light switch. These are the dudes for Jeep and others auxiliary light and light bar installation in San Francisco.
Jack and his team are miracle workers!I was recently caught in a Tahoe snow storm and learned on the side of a mountain how to put snow chains on but didnt do a very good job. The chains scrapped up the sides of my cars really bad, completely removing the paint in some places. I decided to go by Lombard Auto Body for a consultation because their ratings were great and they were close by. Im VERY glad I did! The guys here took great care of me, helping me through the insurance claim process, letting me keep the car at the shop and working with my claims adjuster to help them understand the damage and work to be performed and got my car returned very fast.I came back to the shop not knowing what to expect, wondering whether Id be able to tell where the sides had been repainted, etc. The sides look better than they did when I brought it in! While I hope not to need Jack and his crew too much, I know where Ill go whenever I have auto body issues.
Jack was very nice and did great and efficient work repairing the aux jack on our vehicle--thank you so much!
Jack has always put me back on time thank you very much best shop in San Francisco
Gave a very cooperative and fast and did a great job
Great shop. Jack is very attentive and responsive and they do a great job.
Lombard Auto Body is a fantastic shop and Jack is great! Professional, knowledgeable, and timely.
Man Jack Is a very Patient man