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Hayes Auto Repair
2401 Bush St, San Francisco, CA 94115, United States
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Hayes Auto Repair
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Pa
Review №1

My got car got rear-ended and my insurance company gave me the closest location for an auto body repair shop. I feel so lucky at it was this place. The staff was welcoming, friendly and patient. An accident can really ruin your day/week and it really helps to have folks like this come to the rescue. All smiles and great service really helped lower my stress level. Not only that, my car looks and feels like it did when we first bought it. Joe and his team are super accommodating and even told me to come back if there were any more issues. Its reassuring that we found a top-notch auto body shop nearby. Definitely would recommend to anyone.

Al
Review №2

Great service. Fair price. Joe in the office is helpful and friendly. Had a part replaced and they removed some scratches on the body of the car for free.

As
Review №3

Albert is my hero. My car was broken into in golden gate park and the door wouldnt close (a big problem when parking on the street, plus it was flying open as I drove). Albert could have made a big deal out of it, but he fixed the issue immediately and was totally honest. This was the best experience Ive ever had with a car repair place. I will definitely come back the next time I need anything fixed.

An
Review №4

Hayes Auto is hands-down the best auto shop in the area! Oscar has been servicing and maintaining our two cars (98 VW Jetta & 05 VW Passat) for almost 7 years. Our first experience with him was when he ran the auto shop at the VW dealership, and it was so positive that we foliowed him when he started up Hayes Auto. Both Oscar and Quan are friendly, honest and professional. The quality of their work and their customer service are top-notch, and their prices are more than fair. Theyve kept our cars running like theyre brand new, even with over 125K miles on each. They make helpful recommendations for preventative maintenance, but theres never any pressure to have any additional services done. In fact, they find ways to prolong the life of existing parts by cleaning/refurbishing rather than replacing, and have saved us hundreds of dollars over the years. They truly go above and beyond, and I would never even think of bringing my cars anywhere else.

Al
Review №5

Had some minor cosmetic damage to the trim of my bumper. Joe was professional and a great communicator. He was able to get me a quick and accurate quote, ordered the correct parts, and had my repair completed the same day (after the parts arrived). Great experience overall.

Ka
Review №6

If you’re looking for auto repair shop, look no further! The owner Joseph is a total gem! Highly recommend this auto repair shop - speedy and best in class service. Will be returning to this shop for all of my auto repair needs!

Ma
Review №7

They are really professional, honest, true people and with excellent work 100% with closed eyes I totally trust ..

sh
Review №8

After promptly returning my repaired vehicle in excellent condition, I noticed there was some noise coming from the right wheel area that had not been there before my accident. As one could only hear the sound driving on the freeway, Joe offered to meet with me at a mutually beneficial location on his day off to help diagnose the issue. Within 5 minutes of driving and no prior visual inspection, Joe was able to diagnose exactly what the issue was and offered to take care of it as soon as possible. The ability to diagnose accurately on a whim showcases Joes automotive genius and the time and care given to my vehicle exemplifies the incredible quality of work provided by this shop. Huge thanks to Joe, Albert and the rest of the Hayes team. Hands down best shop in SF. Highest quality work and service. 6/5 stars.

Vy
Review №9

Great auto repair shop, found a go-to mechanic that I can now trust for anything auto related. Ive (rather unfortunately) needed Joe with Hayes Auto Repairs help now three times over the last couple of months. Each time, Joe was incredibly quick, affordable and knowledgeable on the process, even going far as to recommend other shop/stores services if he felt they could do a better job. Thats how you know Joe and Hayes Auto are trusty! I will be recommending Hayes Auto to any all of my friends and anyone who lives in SF.

Su
Review №10

I have been taking my cars to Hayes Auto for over 20 years. They have always provided excellent service at reasonable prices. I recommend them highly to all my friends and they have never disappointed.

Al
Review №11

Incredible service and always ridiculously affordable! If you are struggling to find an honest mechanic that is responsive and helpful then this is who you are looking for!

Ru
Review №12

I chose this shop for the reviews and they did not disappoint. Joseph greeted me immediately upon arrival and provided me with all of the information I needed. It was an insurance repair and not only were they completely professional but, they handled everything for me. Honestly, they exceeded my expectations - my car looks brand new! They were communicative about timing and even texted me photos of my car. I would definitely recommend Hayes Auto Repair and I would definitely come back should I ever need body work again.

La
Review №13

I had such a great experience getting my oil changed and tires rotated here. Every interaction from check in to pick up was delightful, they even washed my ash-covered car after they were finished servicing it!

Th
Review №14

Ive worked with these guys a handful of times for auto body work and each experience has been exceptional. They make life so much easier by working directly with the insurance company to handle payment and paperwork. Definitely recommend!

Br
Review №15

Incredible experience! Recently tried this auto body shop based on reviews and Joseph and his team exceeded all expectations. They were very punctual, friendly, thorough, communicative, and of course did an amazing job on my Golf GTI. I unfortunately was hit a second time a day after I got my car back and went immediately back to Hayes. Thank you!

Le
Review №16

The guys here do such a great job!! And they are very friendly and reasonable. I have come here to get my oil changed (made an appt ahead of time, which I would recommend) and they made the process super easy and also filled my windshield wiper liquids/etc.But even before I got this done, I was having a problem with squeaky breaks and they checked this quickly for free and told me I didnt need to change the break pads yet. I appreciated the quick check up and honesty.

Ca
Review №17

Ive taken two cars for body repair here in the last year or so, in both instances they delivered beyond my expectations. Theyve earned my trust and I will gladly work with them again.

Ca
Review №18

Theyve been taking care of my car for years. Its so good to have an auto shop I can trust. Thank you!

Sh
Review №19

I want to start by saying that Ive never written a review for anything before. And I mean nothing- restaurants, amazon items, etc. But I was so blown away by the quality service that Joe and the other guys at Hayes Auto provided that I felt compelled to write this review. I originally came in for repairs after an accident in April. My cousin suggested this shop because of a good experience he previously had. I had pretty significant body damage to my car but Joe had everything fixed very quickly (even in the midst of this pandemic). He and the others at Hayes Auto were professional, kind and communicated well throughout the entire process. When I came in recently for some noises I was hearing, they really took care of me again. I cant thank you guys enough! Youll be my go-to mechanics for repairs and maintenance from now on

Ty
Review №20

I stupidly ripped the front bumper off my car on a pole. I went to 3 shops for estimates. Joseph at Hayes Auto Repair gave me the most number of options in terms of price points from very basic, to the car looking like new. I chose the most economical of the options and it was less than the other two shops wanted to charge me.I dropped it off day of the accident, late Tuesday, and it was ready Friday morning after breakfast! The other shops said, well might be able to get you in in a couple of weeks. When I picked my car up they gave it a quick pressure hose wash to clear any shop dust on it, and they installed an aftermarket bulb I had in my old headlight. They gave me discount because I lacked collision insurance and was paying out of pocket. I had my check engine light come on later on Friday, and they looked at it and cleared it for free.These guys and this shop are very well deserving of their high ratings. Very professional, up front and fair, friendly, fast, and the work looked really good; they really did make a bad day better.

Ho
Review №21

Great service! Pulled in on my way home to check some possibly loose lug nuts after I had my tires rotated somewhere else. They checked it out in less than 10 minutes, everything was fine and they didn’t charge me a dime! Will definitely go back again!

Ko
Review №22

I wish I found that place earlier. It was great experience when dealing with those folks. Albert and Joseph are great and honest folks. They fixed my car promptly and addressed all my concerns with with attention to details and went above and beyond. I certainly recommend this shop to everyone. Keep on doing good job folks!

Jo
Review №23

Great team here! Thanks for a damn good experience after a bad experience! :)

Vi
Review №24

Really efficient walk-in experience for a repair estimate, with quality service and good honest recommendations. Will come back here again.

Al
Review №25

The team at Hayes Auto Repair is exceptional. Joseph is responsive, friendly, and professional. They handled repair work on the front suspension of my Subaru Outback and Joseph followed up with me afterwards to make sure that I was satisfied. After several weeks of driving it I noticed a small noise and brought it in for inspection. They were able to identify the issue and fixed it in no time. Thanks guys!

Al
Review №26

Its hard to believe that there is a honest inexpensive body shop still left in San Francisco but this is the one. I had to pay cash out of pocket because my insurance did not cover the bumper repair. Joseph was extremely helpful. In the end I misscounted $50 bills when paying Joseph, and he smiled and return to me the extra bill I gave him... The bumper looks like new. Reassuring honesty!

Al
Review №27

Found Hayes Auto Repair on google a few years ago when I needed to find a place to take my 86 560SL. Hayes and the guys have treated me and the car so well that I have taken both my cars there ever since. No gouging or forcing unnecessary repairs. Always very simple explanations on what is wrong and very fair prices on work that they do. You would not find a nicer bunch of guys anywhere. Highly recommended!

De
Review №28

Lee is very helpful and generous. He installed two light bulbs for us for free, yes, for free! Said it was gifts for my mother because she is traveling in the US! We highly recommend this body shop!

Mi
Review №29

I normally don’t right recommendations, but Hayes Valley auto repair deserves one. Joseph and his team went above and beyond in making my service experience spectacular.

Ro
Review №30

Top quality service very professional your car will be as new. THANKS JOE💪

Ja
Review №31

Fantastic service. Speedy, pleasant, and polite. Joe explained my problem, worked to find low cost parts, and was available quickly for questions. Highly recommended.

Do
Review №32

Excellent service and fair prices. Very polite and completed the job faster than expected.

Ro
Review №33

These guys are amazing, its hard to find a mechanic so its easy to give them 5 stars and hope they get a lot of business because they deserve it.

Ia
Review №34

Great service and honest. Never let me down. Look for joseph.

Wi
Review №35

5 stars for cusomgter service5 stars for the skill

Pe
Review №36

Excellent service! Joseph goes above and beyond.

Jo
Review №37

Reliable and excellent service

Information
2 Photos
37 Comments
4.9 Rating
  • Address:2401 Bush St, San Francisco, CA 94115, United States
  • Site:http://hayesauto.com/
  • Phone:+1 415-346-7061
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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