A+++ I couldnt ask for better service. Super friendly, attentive, and professional staff. Excellent experience, thank you so much!!
I stopped by Carstar with a minor but essential matter: the law required me to attach my new California license plate immediately, but I could not do so because I had just moved and didn’t have the proper tools to unscrew a stuck license plate screw. The attendants took care of the problem immediately and at no charge. Efficient and considerate service!
Amazing and responsive. Fast service and very friendly. Made fixing my car a breeze.
Vanessa & Ronnie (and everyone else) were unfailingly professional, pleasant, cordial, helpful - and they restored my beloved Subaru Forester to like-new condition. (It looks great! Not a sign of that bashed-in fender.) They kept me informed of progress, and completed the job earlier than estimated. The final charges were exactly as expected, and they handled communication with my insurance company and the rental car agency with no hassle for me.I hope I’ll never need body repair on my car again, but if I do I’ll be heading right down to Chilton Carstar on Pacific Avenue. Thanks, everyone!
I turned in car on a Monday to fix my rear bumper, car was ready by Thursday evening. I received great customer sevice from Rolando and Walte. Rolando is a superstar.
Owner was super nice! Just needed a license plate screwed to the front of my car and they said come at about 11:00am and they had me out of there by 11:01am. Awesome job, super fast, and kind people
Excellent customer service from an incredibly friendly team of experts.
Walter was friendly and professional. The work they did made the car look just like new! Pleasantly surprised!
This place has very professional individuals as well as a friendly honest staff keeping you up to date with the condition of the car.
Would absolutely recommend this auto body shop. Great knowledge, communication and fast service!
I got in an accident and was referred to Carstar by my insurance. They were extremely friendly helpful and professional. Made the process so easy!
Completely unorganized. Had to get an estimate twice. The finish wasnt done properly when I went to pick it up.
Walter was very helpful and they finished my car a day earlier than scheduled and work was perfected
Good communication. Work completed within time frame promised.
Friendly responsive staff. Quick excellent bumper repair job.
I just had my rear bumper fixed here after it was hit. The bumper looks brand new! The turn around was also very quick and was done in a few days. They also gave my car a good wash and cleaned the interior. Thank you!
I came in here needing my mirrors fixed and they were extremely accommodating. It was a fast service, the people were extremely friendly. I would definitely come here again
Great job
Had to bring car in 2 times to correct the same issue. Still not fixed. Technician is sloppy at best. Young and inexperienced
I am so happy I came to CARSTAR Chilton Auto Body Nob Hill! Annette and Lee are nice and professional. I got my CRV back fast and it came back looking great.
Really great experience getting my Mini Cooper repaired here. The service was fast and very well done. Very friendly and knowledge staff!
Great service, easy to work with, accommodating, quality repair. Car looks like new after repair.
Pretty much the worst car repair experience Ive ever had was at this Chiltons location. Dishonest, deceitful, slow, dragging out my claim. Awful experience, stay away if you can!