I love the way they take care of my car every time i bring it for maintenance. Staffs were great and very helpful. Also, they do follow-up message after a day or two to check on the car and to see if its working perfectly. Bmw maintenance is pricey but that all depends on the service. At the end of the day i would still recommend this place

Above and beyond on quality of service. Explained all of my concerns about our car. Thank you Lucas!

Great customer service, clean waiting area, and easy to get to.

They fix my problem very fast no waiting

Service is always busy. Usually no on-site parking.

Jan 23,2017 ;We recently had an accident and was so stressed out and dont know what to do, so I called Bmw collision center in SF and a lady named Amy was rude, instead of helping us out what to do, she just said sorry we dont entertain clients unless the insurance guys are settled, I was asking how to tow my X5 2016 going to their shop, was due to an almost total wreck, was shaking that time and anxious, instead of assisting me how to bring my suv, she just said we dont do towing sorry.So what I did I tried calling Bmw concord, and a nice guy named David M, calmed me down and told me hell take care of the towing and asked where my car was and hell take care of everything .Thanks to him!Total damage was 33,000 $ c/o Insurance of the guy who hit us.Everything was smooth with BMW concord!!!!David is the best!