Wonderful experience just simply great people to deal with, honest straight people! I highly recommend these people to everyone

Speedy process, way less paper, and extremely kind staff. Special thanks to Vlad and Yakov for the great service!

I shopped around and looked at many cars with many sales reps. Dimitrii at Mazda was by far the best salesperson, he knows his Mazdas inside and out. Hes very informative but not pushy. He worked with me on several financing options. Unfortunately due to personal reasons I didnt buy a car from him, but would be super happy to talk to him again in the future.

The service that I received at RAG exceeded my expectations. Brandon, Joe, and Chris all treated me as an equal and were very thoughtful in answering all my questions. I went in with the desire to look at my options, and because of their exceptional service, left happily with a new car. A far departure from the service I received at another dealership when I purchased my previous car…I would suggests everyone to look to Royal Auto Group for all your car search needs. Thank you again to everyone involved!

Kudos to the Mazda crew. Brandon, Jacob, and Mohamed are truly cool dudes. Never game me junk options. True and transparent all the way. Answered all my concerns and showed me all the important features. Gave me the best price of all Bay Area dealers. Theyre truly one of the top 3 must check out before you buy dealers.

This is great place! I bought my Audi Q7 from this place! The sales manager Masoud Modjtabavi went above and beyond!I’m very happy with the purchase and the process. No hassle, fast, easy and super honest!Finance Manager Chris was amazing too! Definitely referring my friends and family to this dealership!

Did not have a great experience with the service department at Volkswagen. Had an issue where VW service was going to charge me several diagnostic fees, etc to determine an issue. Went to get a 2nd opinion at another VW service center and they immediately pursued it as something under warranty with no charges. Unfortunately cannot leave a good review bc of my experience. as an avid VW enthusiast, Id recommend going elsewhere than Royal

Ive reached out twice to inquire about a vehicle they had for sale and was ignored both times. I used their website for both inquiries. I strongly suspect the inmates are running the asylum at this dealer group in SF. CA. I bought elsewhere. I would have given 0-stars, if offered. They did nothing for me.

Great purchasing experience at Royal Auto Group for my new Mazda CX-5. Everything went smoothly. The sale representative Ashlee provided a lot of assistance and recommendation for us. Overall it was definitely a 5 stars experience.

Hassle-free buying experience.

Came in unannounced due to my remote key batteries were out. Klever quickly helped me out. Thanks again.

This is a great dealership with great people. It was my second time buying a Volkswagen from Royal Auto - this time a Tiguan. I worked with Justin P who was the perfect professional and also very respectful of my requests and price goals. He was extremely accommodating, listened to my needs, did not talk to me about stuff I didn’t care about, and always acted with integrity and honesty. Overall it was a pleasure buying my Tiguan from Justin and Royal Auto. And I’m really happy with the vehicle and the price. Would be happy to purchase my next vehicle from Royal in the future.

Best place in SF to buy a vehicle!

I just moved here from New Orleans, LA, where I had a spectacular Volvo team. I was hesitant to believe that someone else would take care of my Volvo like the New Orleans team did and I was so pleasantly surprised. The folks at the service department were quick to get me in and out, even with a couple of added service items, and I didnt leave feeling like I got robbed in the process. Jim was wonderful and I highly recommend them!

I love taking my car here for service. Its such a clean well run operation. They get the work done and always deliver what they promise. If they need more time or dont have a part, they contact you and keep you informed every step of the way. I really appreciate this. They really try to accommodate you in every way.

Talked to a salesman that knew exactly what he was selling, they people there were very helpful. I live in the northbay and i will probably always buy my car from these guys. I found a car about 3000 cheaper than anywhere else and only had 20,000 miles. So they were helpful, and best deals in the bay (that i could find) for buying a used car. Would definitely recommend

Going to the dealer is always going to be more expensive. However, if you are look for amazing service, patience, and an extremely knowledgeable staff this is the place to go. I am a person that likes to ask a lot of questions. I want to make sure Im getting the most for what I pay (SF isnt cheap) and I want to make sure I understand what exactly is happening (it never hurts to have peace of mind), and thats what I get every time I come to Royal Auto. They are all incredibly friendly, my car is fixed quickly and I could not have asked for a better place to go after buying a lemon of a car. I specifically worked with Aldo Chavez who likely recognizes my number every time his phone rings. I could not be happier and more grateful for the help I have received from Royal Auto. Would absolutely recommend!

The best car dealership in SF. Brandon did an excellent job finding us our new car and never applied any pressure. Very happy with our new CX-5!

I had a really great experience purchasing my new vehicle from the team at Royal. The sales consultant that I worked with, Matt, was incredibly knowledgeable, great attitude, and fun to work with. The sales manager, John, was very upfront and straight about the pricing options. Chris in the Finance department was also good to work with.Overall my experience was 5 stars, 10/10! It was actually enjoyable to buy from the Royal team. I 100% recommend them for your next auto purchase.

What a great team to work with, I bought the car remote and had to transport to Texas - these folks worked overtime to ensure all went smoothly - my Sales person (Mohamed Hajj) was incredible as he had to navigate so many aspects of this purchase including the transport help - attention and response was top notch - would highly recommend Mohamed and Royal for any car purchase !

Had a seamless experience here last weekend with Simon Calimlim, Chris Mohr, and James Forteza. My boyfriend and I walked in knowing we wanted a Volkswagen Tiguan and were looking for the best price and the model that fit our needs. The people we worked with quickly learned and navigated our priorities so that we were able to find the best fit and leasing option, allowing us to wrap up everything in one afternoon. Definitely recommend them and this service.

Sam and I have had a wonderful service from the dealer Jacob. Generous and polite, always smiling and comfortable to make decisions with him and he left a good impression. we will recommend our friends and colleagues about him.

If you want top notch customer service experience and not waste your time come to this dealership. I would recommend Mike Les, I worked with him through email and he answered all my questions patiently and very promptly regarding the vehicle I wanted. It was very smooth process from start to finish.

The entire team at San Francisco Audi was excellent and very customer service focused. I would especially like to recommend Eduard and Robert. They worked with me by email to identify and obtain a vehicle that met my needs, as I was going to be in town only a couple of weeks and needed to complete the transaction remotely. Within days of landing in SF, I was driving my brand new Q7. I would happily buy another car from them in the future.

Superb. James won my business easily. He answered calls quickly, politely, knowledgeably and without any sense of hurry - no pressure to close me. Out of 4 other dealers/ salespeople he was the best hands down. Ive been buying cars since 1973 and this was the easiest most pleasant and satisfying experience Ive ever had. Ill be back and be looking for him so keep him around!! Thanks so much!!

Edit:Andy helped me connecting to the right people and I ended up getting the updates and resolved the plate issue. Thanks Andy for resolving this!Original:I leased the vehicle on March 2020 and I have been missing my plate for 5 months and half since Royal Auto has forgotten to submit the plate application.DMV just confirmed that the application was received on July 10th but from the beginning, Royal Auto has blaming DMVs slow operation due to covid.Sure, picking the right car, giving advice, and treating you nice all happen when you are at the site looking for a car. However what differentiates from the good dealer to bad dealer will be nicely end the sales experience by providing end to end experience and not mishandling office work.

We worked with Jacob J to get our new Mazda. He was incredibly professional, friendly, transparent, and easy to work with (and my fiancé LOVED chatting basketball with him!). Before we came into the shop, he was very responsive over email and phone. We set a same day appointment and we came to a deal that we were really happy with. Would definitely recommend this group and meeting with Jacob.

Klever was extremely helpful and managed to the service my Audi needed at very short notice and in a fast turn-around time while making sure other needed updates and work was done at the same time. He followed up with me a in a timely manner, kept me posted on progress and delivered what he said he would in the time he said it would take. Thanks for a great and fast service!

Had a great experience at Audi SF. Robert, Steven, and Rebeca were instrumental in addressing my inquiries and showing me the ins and outs of the car. From start to finish, the process went very smoothly, which I appreciated. Would highly recommend the team here!

Service was extremely easy. Dropped the car off with the service technician at the reservation time. The check in was super easy via mobile tablet. I waited 2 hours as the technician estimated and the car was done in the noted time. Really nice given I have a busy work schedule.

I had the great experience of working with James Forteza and his colleague for the lease of a new VW Jetta. They made me feel comfortable by answering all of my questions patiently. It is my second time leasing a car from Royal Auto Group and I hope not to be the last time.

Had a wonderful experience purchasing a used Mazda here. Brandon Feng was the salesperson and he made the overall experience entirely painless. I was able to come right in, test drive a few cars, discuss financing options, and drive away 2 hours later in my beautiful new Mazda 3. I would highly recommend using Royal Auto Group is youre looking for a new car, they had some of the best pricing in the Bay Area. Thanks again, Brandon!

The staff at Royal Auto Group are great!!! Even the guy helping out with parking at the VW/ Mazda lot across the street.Ron approached me politely and was very professional. He gave me time to elaborate on specific features and options I needed. In the end I got exactly the Audi A3 I wanted.Zack, also polite and professional, made the paperwork process really smooth. He is very thorough and clearly explains things.Thank you guys, for doing a great job. I totally recommend you guys and definitely will go back for future auto needs.

I had an excellent experience when buying a car off these guys. I primarily dealt with Katharine who was quick to respond to any queries I had and also very patient and honest with me while I was making a decision. Ive recently relocated to the US from the UK so there was quite a bit of extra paperwork to consider and Katharine and the team at VW San Francisco knew exactly what was needed and guided me through the entire process.I am really pleased with my purchase - the car runs excellently. The price was very fair for the quality received - would highly recommend!

Dan Spingola was attentive and efficient, and I greatly appreciated his good service. He told me that they had discovered that I have a bent wheel on my Mazda, and provided me with quotes to get that fixed when I am ready to do so. Always a good experience at this place. Thanks!

I just leased a new car with James Jamous and it was so stress free and wonderful! I had quite a few issues with my old car that I had to figure out and James went above and beyond with helping me clear up these issues-even though he didnt have to! He was so friendly, warm, and professional. I really got the impression that he was doing his very best to make sure I walked out of the dealership feeling comfortable and happy. He even spent a good time showing me how to pair my new car with my iPhone- highlighting all his favorite features and handy tricks. I would definitely come back to do business with James again!

This dealership is great! My husband and I came in at 6pm (one hour before close) and they were able to find us a car within our budget, and we purchased it that day! Special thanks to Ron who made the experience enjoyable and hassle-free. We LOVE our new Q5, and will definitely be working with Ron and Royal Auto Group again in the future.

Chris was a great resource for me and made my experience top notch (even with the Monday morning post thanksgiving rush). He’s a model example of professionalism and customer service and his attitude helped alleviate some of the frustrations around yet another recall. I couldn’t be more pleased with the experience at Royal Auto Group and I feel like I’m well taken care of. Keep up the good work!

I turn in my Audi’s about every year or two and have always taken them here for service. Chris has been my guy for longer than I care to remember. Always efficient. Always communicative. And most importantly delivers whatever he promises (repairs, timeframe, costs if any, and completion times). Rarely, if ever, have I had to take my car back for the same issue - letting me know it’s resolved the FIRST time. All in all, great.

Purchased a used Mazda 3 with only 6000 miles on it but Royal Auto Group swapped out the original 4 tires with tires that had 50,000+ miles on them. I only drove a few months, another 6,000 miles, to find out that all tires were worn down to the minimum and needed to replace all of them which was way over a thousand dollars. At the time of purchase I inquired about how worn the tires were, and the salesmen reassured me that the tires were in amazing condition and that theyll last much much longer. I return to them a few months later with all tires worn down and they failed to take any responsibility and made it seem like it was my own problem. Awful service, awful experience. Extremely disappointing even after talking to managers and supervisors. Will not recommend anyone buying a car from here.

I worked with Sierra at Royal Motors to purchase a new Volkswagen, and I’m glad I did - she was very helpful every step of the way, giving clear answers to the questions we had, and checking in frequently enough without being too pushy. She (and everyone we worked with at Royal) listened well and worked with us to get us into the exact car we wanted at a price we were comfortable with, with the right service and finance options to fit our needs. Buying a car is always a bit stressful, but Sierra and Royal motors made it relatively pleasant and I’d recommend them to anyone in the market for a car.

Specifically regarding Sierra Smith- our experience renewing our lease could not have been better. Sierra is knowledgeable, helpful, kind and spent a huge amount of time with us making sure we got everything we want at a fair price. We’ve already promised our business to her on our next lease!

Would say 4 of 5 stars, but still a nice experience. Nice that after 90k, front brakes were the only concern, and a minor one at that. Speaks to the car, really. Anyway, missed the mark on pick up. I called ahead of time, because you email dvising me the the car was ready also said to give 15 minutes to paperwork and etc. All I needed to do was pay and print out the paperwork. But after I got there, had to wait 20 minutes before Dwight could help me. Was it because he was the only Mazda person and thus no one else could take a payment and print out the receipt? Thats a cashier function only, did I really need to wait for Dwight?Also, tire sensor came on two days before and then just went off? No explanation as to why it would register low and then be OK. Faulty sensor, dont know, was not given a reason, just told it checked outBut people were friendly and was given timely info on car condition and options for care.

Very pleasant staff. we arrived 30 minutes late for our appointment due to bridge traffic but the associate still took the car and completed the minor work needed on the vehicle. Much appreciated.

I not a big review guy, but my experience at Royal Automotive, thanks in large part to Matt, our salesperson, was THE best car buying experience me and my wife have ever had, period. There was no pressure, the quest was always to match my wife with her perfect car, Matt, with support from Eric and David worked with us throughout the process. We actually had fun in a car dealership...I sorta wanna go back to hang out with ma boys. Matt went above and beyond the call to get us where we wanted to be.

Ive been bringing my Q5 3.0 to Royal Motors for almost 5 years. Have always had an excellent experience. Chris is my service rep and he always goes above and beyond to make sure my vehicle is ready for the road. We are pretty hard on our Q5... lots of long road trips to ski and camping destinations. I can always trust Chris to solve any issues efficiently and honestly, and have my Audi performing beautifully.

Thanks to Cristian and the whole Audi team for helping me find my fabulous Volkswagon Golf. They made me feel comfortable and answered all of my questions without any pressure. I love my car. Kudos all.

Wes is the Best!Wes Findley is an excellent service consultant!He attended to my automotive needs and concerns in record time! Its great to have a person like Wes as a contact when you are trying to get in and out and on a tight schedule.

Royal auto group is where I go to get my car serviced. They offer great service and professionalism. Chris Sung was a pleasure to work with. He greeted me when I first arrived and helped walk me through the whole process. Overall, Chris made the dropoff quick and easy and explained everything including expectations and what my service offered for me so I knew what to expect. Would recommend highly again.

Ashlee is one of the best car sales people I’ve met! She was consistent in communication, but never too pushy. Very happy to have chosen this as my first car buying experience!

Just got my new Golf GTI SPORT from this dealership. Robert Fleming who explained the features of the car was knowledgeable and very patient showing all the pros of owning the car. I had a test drive while he was explaining the various features why this car was good driving in the city. No pressure and got a good deal. All the staff were very professional.

This morning I met with Chris Sung, a Service Advisor, to top off my oil but more importantly review the service settings on the control panel inside my new Audi Q5. Chris is a fantastic Service Advisor. He is very client focused and every time he has helped me, I leave their garage knowing my car is well taken care of and safe to drive. When you want detailed information about your Audi, Chris is the best one to go see.

Came in last weekend looking for a car for my son, but they didn’t have the one he wanted in stock. Even though I didn’t end up purchasing, that did not stop Ashlee from making sure I had a great experience from beginning to end! Will be returning just to work with her again.

James was extremely helpful and shared a whole bunch of experiences he had with cars which was really helpful for us!! He is super friendly and made sure we were really comfortable with the car before getting it! Thanks James !! Awesome doing business with you !!

3rd owned car and numerous vehicle service from Royal. It never fails to meet top notch quality of service, communication and overall pleasant experience. Chris was great.

The service here was amazing. Ive been looking for a new car for a few weeks and havent had this caliber of service anywhere else. Ron made buying a car so easy! I felt good about the decision and didnt feel like I was being just sold to. I felt like he really cared about getting the right fit for me. Highly recommend!

The Mazda dealership is great. Joe G. helped us there from start to finish. Ask for Joe as he provides great service.

I just bought a car at Royal Auto in SF.What a great experience!Dealing with Matt Gramling was a joy.He was professional, honest, took time to answer all questions, and save the car that I was interested in while I sorted everything out.He went the extra mile to make the entire sale happen in a non stressful way.Go to Royal Auto and ask for Matt.

The sales team at San Francisco Mazda provide me an excellent car buying experience. Sales manager Masoud is really easy to work with, he gave me an online quote and made the whole process quick and easy. Thank you!

James Jamous was amazing. He made the process from beginning to end very painless and quick. We requested a quote and next day James went over the all the details over the phone so there were no surprises when we walked into the dealer. We then scheduled an appointment and we’re out the door with a car in no time.

Went here today to get a new Mazda 3 and the process was quick, easy, and very pleasant! Mike helped us out and was absolutely awesome. He took time to show us all the features and gave us a great deal for such a beautiful car. Very happy about my experience and my new ride!!

Had an excellent and seamless experience with Royal Auto Group recently. In particular, Paris and Vlad were extremely helpful and made the car buying experience as easy as it could have been.

Be careful and watch our re pricing. lots of moving balls and misdirection, especially regarding manufacturer rebates you are due that do not cost the dealer anything and financing proposals. one those were uncovered, the price shot up. ended up buying an Audi from Niello in Sacramento. first class experience and the story never changed from day 1.

Leased two cars from Royal Auto and have been very happy with Robert Fleming in the sales department as he helped me find the best time for turning in my lease and setting me up with a great nee one. Service department over the last 3 years has been terrific as well, whenever I had a question about the car or service needs it was quickly taken care of.

Always a great experience with you all! This most recent visit was no exception, Aldo, my rep was on top of everything and communication was great!

I recently worked with James Jamous, and he is hands down the most professional car salesman I have ever worked with. Ive been shopping around in the Bay Area over the past week, and the experience has been quite meh. My background includes 10 years in customer service, and Im always looking for an experience where Im treated like a human, and not a number. Come to Royal Auto Group, and ask for James--youll receive excellent service.I had to move on from my deal for personal reasons at this time, but Ill be back in the next few months. Extremely professional customer service and honest prices are what youll find here.

I had an amazing experience here for several transactions. Bought my car here last year and Ron Madamba and Luis Sanchez were both fantastic to work with. Hands down this is the best, most honest, fair, and ethical dealership I have worked with. I also traded in a car and sold another one, and, likewise, it was a truly pleasant and positive experience. They have a customer for life in me!

I brought my car in for a regular service. Chris provided me with excellent service. Not only did he discover the issue with my tires, but he went above and beyond in helping me with the issue so that I could make it to Yosemite the following weekend. Great experience.

Had a really easy experience working with Katherine. She made the process straight-forward, quick and I was happy to work with her. Id recommend working with her if you want your experience to be simple and fast; she will work with you so that you feel good about what you purchase.

Audi SF was professional and efficient. I had a great experience here and will definitely be back. Thanks especially to Chris for being so helpful!

I needed some small parts to be replaced and batteries changed. And Chris helped me it was very helpful! Thank you so much☺️

I stopped in today to get help with a battery change on my key remote. I was immediately greeted by a friendly advisor, Klever, who quickly replaced my battery. For free! Great service all around!

Sold me a used 2016 Mazda CX-5 in May and when I brought to my local Hansel Mazda for oil change and 30K service, was told I needed new tires! Royal sold me a car with 3/32 tread left on tires. They spent 3 hours trying to get me to by an extended warranty and the car was still filthy and not properly detailed. Should have walked back in for a refund immediately! Very unhappy with this dealership. Never again.

Really liked their directness and not trying to oversell me. The entire process felt smooth and very quick.

Fast, thorough and competent service. I’ve been bringing my car to this place for years and have never been disappointed.

Chris took great care of us and did a great job keeping our Audi in good shape. This is a really nice clean facility with excellent customer service - they get you in and out quickly and offer to comp cab rides home.

Chris Sung at Audi’s SF Service Department is an Outstanding service advisor and his follow-up and personal style are superb! Always a big plus to car ownership. I recommend working with him personally. I wanted to pass on my personal recommendation.

I had a very good experience in Mazda. I really appreciate the help from Ashlee. She is so nice and the best salesperson I met, with her patience and kindness.

Chris Sung and the rest of the team over at Royal automotive group are simply the best around. Best customer service in SF without question. Love taking my car there.

Chris @ Royal Auto Group helped me with my service and was awesome! Super efficient, helped me save money by paying ahead, and helped take my car in early. Thanks for your help Chris!

Just wanted to give a BIG THANK YOU to the team over at Volkswagen. I especially want to thank Matt Gramling for making my experience purchasing my new Volkswagen GLI pressure free! It was as if I was doing business with a good friend. He went above and beyond to answer all my questions and just really put me at ease with the whole process. I found Matt to be honest and upfront with me about everything I asked of him. I left here feeling completely satisfied with my purchase. If your looking for a new or used Volkswagen or any car for that matter, I would definitely pay Matt and the team a visit. Thank you again!!! Love my new car!!!

I went in for a regular maintenance for my Mazda and luckily, they discovered a leak which they informed me promptly. Wes was the rep who helped me and was able to suggest an inexpensive solution to resolve it. It was an overall very pleasant experience!

Chris was beyond helpful and was happy to help me follow up on questions I had outside of the service department responsibilities. I feel fortunate to have him consistently as my service advisor. He’s fantastic!

Great team, smooth process and I walked away with a great deal and a car I love driving. Getting a new car should be a joy, and Jacob & team made sure of it.

Came in with a broken rear light. Thought I would need to make an appointment. But met Chris sung who was fantastic. Walked me over to parts to help get the right part and then he fixed it in less than 20 mins. Amazing service!!!!

Five stars for Justin Potthoff, our dealer. He is extremely knowledgeable and informative about the e-Golf, both used and new, both trims, the driver assistance package, and the availability of a great $10K discount that Royal Auto was offering to buy on credit with no prepayment penalty. He taught us a lot during our test drive. He was conscientious about following up with us until the sale, but not pushy. He also responded promptly to questions we had after the sale was completed.Three stars to Steven Louie, in the credit department. His manner made us uncomfortable (a lot of inappropriate laughing and fast talking). He kept us waiting a long time, wore us down, pushed products on us heavy-handedly (the service contract and the car surface protection treatment), and insisted incorrectly that the arbitration agreement could be opted out of AFTER signing away our right to recourse in the courts (including class actions) by contacting the arbitration organization. He assured us that the service contract could be canceled any time in the first 60 days, and that was true--we returned the next day and he redid our sales contract minus the service contract. We asked to leave out/not sign the arbitration agreement on the redo, but Royal Auto does not allow that. We understand that some dealers will sell cars without requiring an arbitration agreement, but we dont know if this requirement originates with Royal Auto or with VW.

Very easy check in and pick up. Very friendly and completely professional staff.

Great service and pleasant experience. Sierra, VW Brand specialist, made it all easy for me to choose the right car for my wife and helped me get a great deal!Thank you.

Ya when you go to buy a car they are great until you have a service issue and they wont answer or return your calls and dont want to take care of anything that was their fault in the first place. Worst Audi dealership that I have EVER dealt with. Do not buy from these people. They will treat you amazing when you walk in to buy but dont let that fool you. Once the car is sold they could care less about you.

Howard was a terrific salesman. Very kind, polite, professional, knowledgeable, and Low pressure. He made the buying experience pleasurable and stress-free. I was very pleased with the purchasing process.

I had an emergency issue with my vehicle late into the Saturday afternoon. I found Royal Motive group and met Chris.This is probably during closing time but he went out of his way to assist me and made sure that my car was taken care of. He did it with very little problem and made me feel confident to be working with this group next time.

We had a good purchase experience. But they are unable to locate the master key to our car so we can’t utilize all the various “Audi connect” features. Minus 1star. We have been told it’s ordered, but there has been no update for almost 3 weeks. To date (only been 3 weeks) we haven’t had any service experiences.

Chris was amazing. I was running late for a party and I was the driver. He got me in front of the line and out of there very quickly.Tire change. THANKS CHRIS! Youre my hero!

I was visiting San Francisco and one of the fluid level warnings on my Q7 lit up. I came into Royal Audi and Chris took great care of me. I was back on the road in 20 minutes! Outstanding service.

The Royal Auto Team are always great to work with. Chris today was informative, friendly and professional. He helped me understand what services I really needed and which I did not.

Wes went above and beyond helping me coordinate with body shop to fix a small Gap on my MX-5 hardtop.When they werent able to finish the work on the first day he arranged a loner.Awesome service good work every time.

Having been a devoted BMW owner for the past 10 years it was going to take a lot to move me over to Audi. The team at Royal Auto were awesome at relationship, made the process totally easy and made us an amazing deal. As a young family living in the city with a one child and a big dog we LOVE our Q5.

Sierra was awesome! She was very helpful in getting me the car I wanted. Would definitely recommend.

On 10-May-2016 I went in to service my 2007 Mazda 6 for the airbag recall. I was told that I would be seen quickly and out within an hour, enough time to make it to my client. When I got in, I was told that it would take more than two hours. I said that I would need a rental. I was told that I would be reimbursed for the rental.It is now 19-Nov-2016, six months since the service date. I have called several times, and was always told that a manager would get back to me. Someone told me a couple months ago that it would be mailed out soon, but never got the call back from the manager. Now they are no longer answering my calls or my messages. I have left two messages in the past two months, neither of which were returned.If this dealer cannot take care of small things like this, I do not trust them for car repairs or sales.

Sergey was the best auto salesperson I’ve ever dealt with.