Emilie is GREAT!!! Weve had some water damaged prints that she did amazing work with. Note, when there is damage much of the time it cannot be completely eliminated. For instance there was a bit of mold on one print due to water damage and while she did as much as she could, Emilie noted that there might still be spores embedded in the paper so of course you have to keep the print dry. Shes also cleaned up some older prints, although color restoration was not possible due to the faded pigments, the cleaning did enhance the contrasts and got rid of some of the dullness. As with all restoration, and I hate to sound repetitive, not everything can be fixes, and fine careful work takes time so this is not an overnight thing or even finish in a week process. HIGHLY RECOMMENDED.