This is the best hardware store in the area. Their customer service is second to none. Regardless of who you talk to in the store, they always take their time to make sure you get what you need, and they answer all questions thoroughly. There is an Ace Hardware approximately 4 minutes away from where I live. However, I continue to go to ACE hardware store in San Dimas because they always have what I need. I highly recommend this business.
Faster service than the big stores, employees very knowledgeable and very nice
Had no idea how big this place was! The customer service is fantastic. Classic gumball machine got to love it. All the treager products my heart desires! Did I mention excellent customer service? Because they definitely have that.
Small and incredibly friendly. It was a blast to the past with items that are frequently needed around the house.
Cld to make sure they carried Silica sand, for above the ground pool. Was told they did. I went in, had to lug the 50 lb bag on a cart myself. Was told they were short handed, which I observed was not the case, there was a emp walking around not helping anyone, saw me but did not assist. Poor guest service.
This place is close and it has many things for the home and repairs...the staff are nice most visits. They more people friendly than most businesses nearby
A WELL STOCKED STORE WITH EVERYTHINGONE SHOULD NEED FOR DO IT YOURSELF JOBS
They usually have all you need if not they will directyou with good information!
Has always been a great hardware store, nice, knowledgeable, and helpful staff. One of those great local hardware stores were you can find those odd tools or supplies.
Loved the store that has EVERYTHING!knowledgeabl, people were helpful.
I prefer the smaller hardware stores. They are easy to get in and out and the staff is helpful and knowledgable.
They have 99% of everything.But most important is that they will help and they are very knowledgeable!
Great place for those parts that others dont carry in house repair. Very clean and very helpful to what you need. Been going there for years.
I think the staff there is simply excellent eager to help you without Question. I personally think its one of the best Ace Hardware stores Ive been in and I visited a few. I would like to thank the staff for always being there and being so helpful.My name is Vince and I always know where to go to find whatever I need for the house And yard.
At a time when the world seems to be so blek, we had a ray of sunshine today. I have to say this is one of the best hardware stores/stores period Ive been to. Everyone is exceptionally friendly and helpful. We went in today to pick up a small artificial Christmas tree and was extremely satisfied with all the help we got. Im sorry to say I didnt get the young mans name but he was so very helpful from the minute we walked in. I would recommend this store for any of your household needs. And the best part of all, he said, Have a Merry Christmas as we left.
Not friendly, even when paying the little old lady in the front did not even look at me. No smiles, I said thank you and she turned around and started talking to someone else. Felt a bit like a race thing so I was uncomfortable in the store. Only stopped by because my son needed something for his project. This place is bigger than it looks. Wish they had better customer service
As small as this place is, we always find what we need... and their ice-cream bar case ROCKS!!
SMALL STORE BUT HAS MOST HOUSE HOLD TOOLS AND SUPPLIES. THE REPS THAT ANSWER THE PHONE WILL OFTEN TIME LEAVE U ON HOLD OR APPEAR TO NO WANT TO TAKE THE TIME TO LOCATE ITEMS YOU ARE LOOKING FOR. THIS STORE PRACTICE SOCIAL DISTANCING. THE LINE NORMALLY MOVES FAST. IVE SHOPPED HERE FOR TWENTY YEARS. I DO RECOMMEND MY FRIENDS AND FAMILY TO SHOP HERE. NOT PERFECT BUT RELIABLE AND SAFE.
A great old time hardware store. Narrow isles means more space used 4 inventory.
Neat store with friendly associates. Wish I lived closer.
I love it they always have everything I need.
Im really surprised they have just about everything youre looking for
Exelent👋😎👍
Good selection, clean store & friendly employees
Very helpful staff and if you cant find it anywhere else they probably have it in stock!
Great people and great service. Especially the paint department and General Finishes.
Im a big box stores guy or at least I was. This place has a tiny footprint yet has all the supplies needed to get my jobs done. They are surprisingly cheaper for a lot of things. The workers look for you instead of hide from you. I cant say enough good things.
Old Time Hardware store on the main street in downtown San Dimas. Nice helpful folks. Reminds me of the old days before the big box stores ran the little guys out of business. Support your local businesses!
This place gives you excellent service and provides its customers with a small town store hospitality. They have good selection of products from plumbing to canning. The Ace brand also has a lifetime warranty, which they actually stand behind. And Ace Hardware is a COOPERATIVE OWNED business, which is always a plus!
Nice little hardware store.
When you need service in a hardware store, this is the place to go.
Great local go-to for your hardware needs. Shop their add for good deals!
Helpful and friendly staff. Wish they had a better selection of Traeger items but good little store.
Good selection, good service and cool people
Great service and excellent staff very helpful.
They were very helpful, and took care of my needs.
Usually really helpful, even when I dont exactly know what Im looking for!
Purchased items online & went to store called them & they put them in my trunk! Prices compared to HD & Lowes.
This is as close to an old-fashioned hardware store as youre ever going to find. They have an amazing variety of sometimes obscure items that the big box stores dont have. How they pack all that stuff in such a relatively small space is beyond me! Fascinating finds. Super helpful, cheerful and knowledgeable staff. We love going there. Oh, and theres always free popcorn on the weekends!
Friendly local hardware store, like a good neighbor.
Great customer service and I was able to find what I was looking for 👍
I was looking for trash cans and boy this place has them. Not only did they have what I was looking for but they were very friendly about helping me choose which would be a good fit for my needs. They carried them to the counter for me, suggested bags that would work for the can I choose and did it all with a smile. 5 stars for friendliness, cleanliness of location and level of help I received.
Best service.
Fantastic family owned hardware store!
Staff is great, friendly, and helpful. Highly recommend. Also, they are authorized Yeti retailer.
Always friendly service. They are always willing to help out. very nice people. You can always find what youre looking for there.
Great service. Good selection of product. The nuts and bolts are actually organized. No guessing if you grabbed the correct item.
Great. Nice customer service
I have found items at Ace Hardware not previously available at either HD or Lowes. The customer service is always 5 stars!!!
Helpfully, answered my questions, very professional. Friendly. Respectfully. Kind. The staff know what they are doing. Knowlagable. Great pricing on items and specials. Give away free things from time to time. Make the customer happy and satisfied. Exchanges are easy.
Love this place, tons of stuff cramped into a small store but lots of helpful employees who know exactly where anything is.
The customer service is unsurpassed at this Ace. They always greet you immediately and get you to the exact aisle for what you need.NO endless wandering down football field-length aisles searching for help in an orange vest!! Friendly, knowledgeable staff offer swift service & ready know-how. I recently got shown these new drywall screws that dont require a plastic anchor. Wow! What a godsend! They work awesomely & save tons of time. Thanks, guys!! I adore the old-timey feel of an old country general store in this lovely San Dimas location. I would give even more stars & praise if this location carried Benjamin Moore paints--the only paint Ill buy because of its incredible quality (I have to go to a different Ace to get that). I highly recommend this store!
The best place in town..better than home depot..than lowes..very professional..courteous..they know their products..very knowledgeables...and they always have the parts you looking for..if not they recommend the exact place to find it..very friendly and family oriented...LOVE YOU GUYS..thanks for service..see you next time..BE SAFE...
San Dimas Ace Hardware staff is excellent. They perfectly re-cut and threaded the gas pipe I needed. They always have the things I need to get the job done.
S.D. Ace Hardware is always friendly, polite, professional and helpful. They take the time to be very one on one. They usually have the answer to my questions but if the clerk didnt know he will ask another experienced clerk. I have even had them refer me to another shop if they cant help me. I live in an older home from the 70 S so often I can find replacement fixtures for my home here that the larger home improvement stores dont carry.
Ive always found what Ive been looking for at Ace Hardware of San Dimas! My visit today was no exception, though I thought this time, they probably wont have the special part I need - a spring for a guest house shower multi- soap dispenser. Well, we found one at Aces of San Dimas! Saved us a time not having to rip out the old dispenser, and saved us money and time not having to buy and install a new one! The staff there are all friendly and very knowledgeable, and they know where every thing is in their extensively stocked store!
Incredibly helpful. On a recent trip Ken just gave exceptional service.
Friendly staff and old time store with a great inventory.
It is truly the place of the helpful hardware person great service excellent prices
San Dimas Ace Hardware is awesome!!!!! I would give them six stars if I could. Im there two to three times a week. When I walk in somebody always greets you and is willing to help. Home Depot and Lowes you need to follow San Dimas Ace hardwares lead. Customer service is second to none.
Friendly, knowledgeable staff. Well stocked. Neighborhood id OLD, and the carry items accordingly.
I was trying to get a rain check in the person said oh you gotta pay for the rain check Why would I pay for a rain check Makes no sense just right out the rain check will be on my way when it comes in I will pay for it thats high works at other stores
Fantastic. Great help. In and out in no time..
Great selection of merchandise and helpful staff. Supporting local businesses!
Best place to buy fix it items for your home improvements. Smaller store, they have everything you need. The staff is so helpful when you have a question..The prices can be a little high at times. Great building. So much fun inside.
Enjoy seeing the people that work here..theyre helpful caring and knowledgeable
Everything was good the service, the price, the people working in there its really helpful I love the place
Always get good advice on how to do projects Ive never done before. Staff is very helpful in finding what I need. Never wast time wondering around unlike in the big box stores. Most staff have worked there for years and know their stuff. Rewards program is good too.
Nice place, will be going again soon.
Omg I got impressed with the customer service. The lady help me and guide me thru the store and was very helpful. I dont know your name but she has green eyes and black hair. ThANK YoU
A real hardware store. The people are knowledgeable, they have everything and curbside works perfectly.
Doing great with covid rules and they are locally owned. I am a long time customer.
Crammed with all sorts of what you need. Very helpful staff to help you find it.
Fair prices, knowledgeable staff, extensive inventory.
Like the smalle mom and pop stores in small cities
The friendly help I get there from the knowledgeable staff exceeds what I deserve...But that’s only me being humble. I like cheerful service, Another confirmation of myGood karma...
I try to avoid the big box hardware places if possible. These folks are always friendly and helpful and I try to support our local businesses.
Always greeted with a cheerful smile and have what is needed with advice when requested. Very personable store.
This is that type of old school hardware store that has everything, has super nice people, and can get you anything if they dont have it. During Christmas they have a lot of decorations and lights, and during 4th of July they have flags aplenty!
Thank you for making some wood cuts for me today! This was wood I needed for a bench I am trying to make at home. Hacksaw just could not do the job. I appreciated your help and expertise in creating the pieces that I needed. WONDERFUL!
Good service and helpful
Friends and family with an old school feel. Looking forward to my next visit. Really happy with the work gloves purchased. Fits like a glove!
Wonderful and helpful people, they always have what other larger hardware stores dont. I know I can always depend on ace.
They always have unique things that I need. Always really helpful staff too.
Walked up with 3 kids in tow right at closing & they happily let us in and helped me find a light bulb thats hard to come across every time I need it. Thankfully we wont have a dark bathroom tonight! Ace San Dimas to the rescue!
Love my BIG little hardware store. The staff is wonderful, they have all the special items Im looking for and the must have free popcorn!
This is a wonderful hardware store anything that youre looking for will be here if its not they will find it for you
Like always Ace is the place. Couldnt find what I needed and of course Ace had it.
Good place to buy
Great customer service. They found my items for me in there warehouse. My Pasadena Ace wouldnt take the time.
Its all right
Love this place. Friendly warm greetings. Great customer service
Strongly suggest people visit this location very knowledgable and curtious people work here.
Very neat and complete and fun place to shop hardware store...Easy driving access from the street .And has a very easy access parking lot just a few steps to the front of the store entrance .Plenty of friendly ready to you salespeople always available .
Provided help that Home Depot couldnt