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Quality Macs
3944 Murphy Canyon Rd, San Diego, CA 92123, United States
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Quality Macs
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Sa
Review №1

I was very happy with my first and only experience with Quality Macs. The Magic Trackpad 2 I ordered arrived on time and in excellent (close to mint) condition. The trackpad works perfectly. Got a great price too! I would highly recommended this vendor.

Br
Review №2

Typing this on my new iMac :) Service was great, I had a few questions before making my purchase and they were very responsive to my emails and gave me options which was very appreciated. Shipping was fast, my iMac was packed safely, great quality all around. Will definitely be making more purchases from them in the future!

Br
Review №3

Quality Macs is awesome. I wanted new LG UltraFine 24 4K monitor for my new Mac mini M1 and the new monitors are out-of-stock virtually everywhere in the United States. I ordered a refurbished monitor from Quality Macs. It arrived today and works perfectly. It came shipped in the original box with all of the original cables. I cant be more pleased with Quality Mac.

Mi
Review №4

The finest Mac store around! Upfront & truthful. Best customer Service Ever

pe
Review №5

Great store,, there quality, price, and customer service are top notch.

Hu
Review №6

A+++ Great seller, fast delivery, fair price and prompt service, I hope to do more business.

Au
Review №7

I think Ive left 1 or 2 reviews for anything over the years. I have purchased 2 MacBook Pros from Quality Macs. Tiffany is fantastic. She returned my call and helped me determine the best computer for my most recent purchase. They thoroughly test their equipment and create very descriptive listings that are extremely accurate to the current condition of the product. Should I need another Apple product, this is where I will go to find it. (Unsolicited Review!)

St
Review №8

I could not be more THRILLED with the gently used iMac I bought from these guys. This is a top quality machine that I have already dual booted with Windows, did some reasonably heavy geo-processing, and have played a variety of games on both the Windows and MacOS side. It is lightning fast and functions like a brand new Mac. With all of the processing heavy work I do, I cant tell you what a relief it is to finally have a machine that can handle it without breaking a sweat. And of course, theyre based in San Diego, one of my favorite places in the whole world. ;)

Jo
Review №9

The only place you should buy used Apple products. Bought a 2019 16 MBP and their packaging was amazing. Product was as described.

Va
Review №10

I just received a fantastic deal on a lightly used iMac Pro with a 2TB SSD.I had outgrown my 1TB in my prior iMac Pro and didnt like using an external drive as my primary boot system.I saw this computer on eBay, placed the order, and had it a week later, exactly as described.The price was at least $1,000 less than any other resellers and thousands less than what Apple wanted for a brand new one.All my questions were answered and I could not be happier.Thanks Quality Macs!

Ga
Review №11

Im so impressed with this company. I researched and read everything about the company and the one thing was that for their service of excellence they didnt have a lot of reviews. I reached out to the company for consideration of selling my 2018 Mac Mini or if not could they install more hard drive. They went out of the way to give me specific information in a very quick response that temporarily made me reconsider selling mine. So they really offered me alternative options that didnt benefit them financially. They won me as a customer for future purchases and trades. This is so hard to find when most companies just want to get your money. Please consider supporting this company. I just cant tell you how impressed I am!

Ra
Review №12

Ordered and received a Trackpad 2. It was delivered and operates as advertised. I will buy again from Quality Macs.

Ma
Review №13

I have been a customer of theirs for a good few years now - each and every time I have used their services I am always grateful of their consistently awesome customer experience and their clear, clean cut, communication. Support this local business, you wont go wrong! Thank you guys for helping me get what I needed to replace my workhorse Mac, and for always leaving me feeling 100% satisfied with your service and after care! Simply put *the* best place Ive ever been to, and will continue to be a patron of, for *any* Mac related hard/software or tech!

Pa
Review №14

I ordered a used Mid 2014 MacBook Pro from QualityMacs and it is in GREAT condition, functions and looks as if it is brand new. Highly recommend this company for anyone looking to purchase used or refurbished MacBooks.

Ab
Review №15

I bought a MacBook Pro 15 2017 like 4. month ago as I needed a well built (long lasting), fast, compact laptop that can handle day to day tasks in addition to creative work down the road (I am a student who code a lot and run heavy simulation software for my research). This laptop checked everything off my list. Very good product, I am extremely happy with this purchase. Powerful and fast with a good price. Very well packed like new, delivered on time, wonderful service. Now all of my colleagues who owns PCs wants me to show them where did I buy this laptop and I recommended them Quality Macs.

Lu
Review №16

Great Deal, looks and works better them a new one 10/10, I will buy from here again

Mi
Review №17

The folks at Quality Macs are an absolute pleasure to deal with. This iMac I ordered was delivered in the mid morning of the exact estimated day. It doesnt stop there.The item was exactly as described right down to the Apple box and excellent packaging. It looks beautiful and was like signing on to a new computer. Works perfectly... silent and very fast!Thank you QM :)

Jo
Review №18

I recently purchased a MacBook Pro Retina 15-inch mid 2014 from Quality Mac . This machine run flawlessly the condition of it is more than what I expected, meaning it looks brand new right out of the box. If I was to buy another used computer I will come back to Quality Mac. I also want to thank Tiffany and Rick for their customer support and providing detail information of the extended warranty.

By
Review №19

I had a great experience in the purchase of a macbook pro from Quality Macs. I purchased the laptop off e-bay and it was an easy process and I had the laptop in my hands not too much longer after the purchase. I would recommend this company to others for any of there apple laptop needs.

To
Review №20

Item was exactly as described. Excellent customer service! Will absolutely be ordering more Apple products from them again!

Ne
Review №21

My sons laptop was stolen out of gate-check upon return from his first med school interview, so we needed a replacement quickly. Being in Myrtle Beach, I searched for local San Diego options and ran across Quality Macs. I called and Matthew was great -- he guided me through the options and led me to a great deal, which we quickly closed and my son was able to pick up his new laptop shortly thereafter. Very pleased with the outstanding product quality and superb customer service,. Wish Id known about them when I bought my laptop, but will definitely make all future purchases from them and recommend to all Mac users in my world :)).

Br
Review №22

Quality Macs has been an incredible vendor and relationship for us. We buy in bulk for our business and they have always been able to fulfill our needs. They provide detailed descriptions of each machine and they always come in better condition than we expected. We buy their warranty as well, but have only had to use it once or twice with over a hundred laptops purchased.

OC
Review №23

Although I have sold multiple Apple products to Quality Macs in the past I had never purchased one from them until the other day. Ive been seeking a 2012 NON retina MBP for close to a year. Although I have looked at many, I am very picky and they just didnt meet my standards for a variety of reasons mainly cosmetic condition.I decided to check out Quality Macs inventory to see what they had and lo and behold they had exactly what I wanted. A 2012 with a Samsung EVO SSD and an 8GB RAM upgrade in near perfect condition. They had it rated a 9.25 out of 10 and clearly outlined every single thing that was deemed an imperfection. I even called and talked with Rickey about it to make sure it was listed correctly.Anyways, I bought it and they actually made a special trip to ship it before the long Holiday weekend. Well, I got the laptop today and I am absolutely ecstatic with it. I dont know how Quality Mac called it a 9.25 because I would rate it a 9.75. It is perfect except for one tiny scratch on the bottom of the casing which was quickly covered up with the hard shell I had purchased separately. It looks brand new and I couldnt be happier with it. Thanks to everyone at Quality Mac

Al
Review №24

I found this company by an eBay ad. Glad I found them. The transactionwas good and they seem to be a quality company.Next time I am looking for a Mac, Ill go directly to them rather than take a chance on an eBay seller.

Ed
Review №25

I just purchased my 6th computer from Quality Macs. They have earned my complete trust over the last several years and I confidently refer them often. Everyone I have dealt with has been incredibly knowledgeable and their customer service is stellar.

Di
Review №26

I decided to upgrade my Macbook to a Macbook Pro and Quality Macs was amazing at all check points: price, delivery, and customer service. I placed my order and by the next business day, my Macbook Pro was delivered. It was in even better condition than described and I could not be happier with the purchase. All of my questions about the laptop were answered with patience and guidance on what I would and wouldnt need based on my use. I appreciate the help I received and will be buying from them again.

Da
Review №27

I have never had a better experience with a small business. The service and help Ive received from Quality Macs far exceeded my expectations of them. They upheld my warranty and replaced my defective laptop even though it had limited liquid and drop damage, because they were able to identify the root problem to be unassociated with the damage I had caused it. This honesty and adherence to an agreed warranty made me feel like a company had my back in a way no other company has before. Thank, QualityMacs.

Go
Review №28

These guys are awesome. Got my 1st Mac book from them 3yrs ago. Decided to upgrade in July, 19. After getting the purchase, it was absolutely awesome I decided to get 2 more for the kids. Keep up the good work fellas

ja
Review №29

Bought a 2012 Mac Mini from these guys and had a little mix up. They had the correct mac at my doorstep in less than 24 hours from across the country. The mac mini is mint condition and works great! These are the people to deal with for anything Mac! Thanks, Great Customer Service!

Ch
Review №30

(I did share this review on Trustpilot; however, I wanted it to get more views so I brought it over here to google reviews - They really are an amazing company)I recently bought a used 2015 MacBook Pro 13” (early 2015) model from QualityMacs back at the start of 2020. The laptop itself has a few minor scratches on the outside case and some dings but overall is everything they describe their products to be. For a 5 year old computer, it’s in killer shape and runs like its brand new.My computer stopped working about a month ago, but they went above and beyond to help me resolve the issue. The owner, Jeff, and the rest of the QualityMacs team has worked with me personally to give me the best quality products and service for a great deal. I have a working laptop now within a week of working with them. If you’re in the market for a used or even new Apple product, I would highly recommend buying from this company. Used computers, like anything used, do come with inherent risk though. They have very qualified (Apple certified) technicians to oversee each product, but over time minor errors can lead to bigger issues so consider buying their warranty so you don’t have to stress if this were to happen to you. It’s a fair price in my opinion.Lastly, buying any expensive product online is risky, but I assure you, they care a heck of a lot and deliver on their promises. I was skeptical when I first bought my used MacBook Pro since $640 seemed like too great of a deal for an Apple computer, but it’s been worth it and am planning on purchasing an iMac from them in the coming months.

Ry
Review №31

Great service and support. I purchased a 2018 MacBook and got great advice for the features I needed and the pros and cons of each year/model. Ross went above and beyond to make sure I got a great computer within my budget, no high pressure sales, and they even through in a case at no charge! Nothing negative to say about my experience with Ross and Quality Macs. Definitely recommend.

av
Review №32

My sis referred me to here and I see why. Awesome prices and huge variety of products. Will refer family and friends also. Thank you! 💯

Fr
Review №33

Walked into this place a few days ago looking for an older model Mac Book Pro and walked out with a great machine and even better deal. Excellent Customer Service and great selection. Ricky and Matt are very knowledgeable and helped me with my decision making. Definitely coming back and letting my friends know about this great spot. Check it out you wont regret it.

Me
Review №34

One of the best quality products & customer service experiences I have ever had! I own a small business and am expanding a little at a time and adding employees and computers, phones, etc... for those employees as I can afford to do so. Quality Macs supplies exceptional quality products at great savings over buying new. They offer outstanding warranties and support and more importantly very responsive customer service! They will be my go to place for Mac products in the future! I highly recommend you give them a try!

Ji
Review №35

Purchased three macbooks from Quality Macs in the last couple months, for an office upgrade. They have a great selection of used macs and the ones I bought were in terrific condition. All my email questions were answered within 24 hours, if not sooner. Staff is helpful, flexible, and accommodating. No problems at all, I will buy from them again.

Ja
Review №36

Fast deliveries and excellent customer service!! The items condition is exactly as described, and it came in its original box as well. If youre looking to purchase your next Mac, this is the place for you.

Na
Review №37

I love Quality Macs! After my hard drive crashed on my MacBook I called Quality Macs in a panic. Ricky called me back right away and walked me through the process. He even offered some suggestions on Macs that would be a good fit for me based on what I use my computer for. Within an hour they saw me in the store, Ross helped get me a great deal on a laptop that I’m loving. They were so nice to me and my little ones who were running around the store (sorry!). Thank you quality macs! I will definitely be referring you!

Ju
Review №38

IMAC arrived four days early. Packaged well & in excellent working order right out of the box. I love these guys!! Third computer I have purchased from them.

Jo
Review №39

Excellent service! They were just so great every step of the way. Highly recommended for all your MAC needs!

Gr
Review №40

Ive Used/Engaged/Transacted with Quality Macs a couple times over the past year and both times I was extremely impressed with the following: Professionalism, Product Knowledge, Response Time and Fair/Competitive/Comp Pricing.Tiffany was especially helpful, as I traded my 15 Mac Pro Pro for a new (and awesome) Apple Watch.Again, I could not recommend Quality Macs any stronger.-Greg

Ja
Review №41

I wont buy Mac products from anyone else. When you spend your hard earned money you want the best! These guys go above and beyond the call of duty to deliver a top notch customer service experience. I highly recommend you consider Quality Macs for all things Apple. I wish I could allot them more than 5 stars!

Be
Review №42

The high level of customer service with this company is unparalleled. In a world of frequent customer service disappointment, it is SO AWESOME to use a company that holds THEMSELVES to the highest level of service and desires customer satisfaction as a priority. This accountability comes from within, and it shows. I have had multiple dealings with multiple people at Quality Macs, and have ALWAYS been more than satisfied. In fact, it has brightened my day and makes me feel good. They restore my faith in people.

Em
Review №43

Always incredible! I have now purchased 3 macbooks and an Apple watch from them! All work perfectly! The customer service is also very responsive and quick! They are very sweet and it was a pleasure doing business with them! I wont shop anywhere else for Apple products! Love these guys!

Bi
Review №44

The IMAC arrived just as advertised. It was wrapped professionally. Great product at a great price. They do as they promise. Very pleased!!

Bi
Review №45

Excellent service. Found it to be best place nation wide to buy a Mac Book Pro. Very accurate condition statement and fantastic communication. Reasonable Price and Quick Shipping. Received the Laptop by Fedex in two days. The computer was just as listed and worked perfectly. Easy add on extended warranty after a standard 30 day return/repair policy. I am sure I will be buying from them again. I Highly Recommend.

Na
Review №46

I ordered my 15 in MacBook Pro from Quality Macs, and I live in Canada. There was something that stood out in their attention to detail in showing their products online. I was pleasantly surprised to find that their service was inline with a great image.

Ga
Review №47

Hello folks, Im Gallie Fisher - two years ago, (what feels like another lifetime,) I went into this Mac store to purchase a laptop for music endeavors. Now, Ive done all kinds of stuff, from playing in a folk duo in coffee shops as a teenager, to co-writing EDM hit singles with artists all over the globe at this point.It all started with Tiffany, Quality Macs, and my desperate need for counsel. Literally none of it would have happened if I hadnt been advised by the problem-solving individuals of this happy little fluorescent corner.I described exactly what I needed, they assisted with great prowess, and I walked out proudly with my new/old computer. My life changed forever.The song is called Never Change with Crystal Skies. Theres lots more music coming out. And I use my Mac for everything. Well, apart from studio time, or live shows. But Im sure I could find a way. ;)THANK YOU FOR ONE OF THOSE ONE-IN-A-MILLION-STORIES.

Gl
Review №48

If youre looking for a great Apple/Mac computer, look no further. One of the most reputable businesses I have ever dealt with on eBay. I browsed several iMacs from differing sellers before deciding Quality Macs seemed to offer the best price for a like new computer. A minor issue was handled to my 100% satisfaction by Matthew Rickey, a manager at the business, within just hours of sending an email. A truly first-rate company when it comes to sales integrity, quality of product, and, perhaps most importantly, personalized customer service.

To
Review №49

Have purchased multiple iMacs from Quality Macs and I highly recommend. All my business has been on their eBay store and shipping is fast and easy, Im sure their in-store experience is great. Never been disappointed with a purchase. Thanks Quality Macs!

Tr
Review №50

Great place to get a high-quality used mac! I looked at all their options online and needed an expert opinion, so I came in to the shop and Ross gave me a lot of great information and helped me choose the perfect computer. Thanks again!

Pe
Review №51

Very satisfied especially with the customer service. In an era where most companies treat customers with disdain, these guys treat you like you matter. Well done! Worked with Matt R. who was outstanding!

Be
Review №52

First and foremost great products. Number one is the customer service. Understanding and willingness to go any extra mile that they can even when sometimes not.deserved just because they stand behind their product and company so trulely.remarkable! Repeat buyer. Many times over and many recommendations to all friends. Response time and communication impeccable. Thanks so much guys!

Br
Review №53

This is my second purchase from Quality Macs and I am more than satisfied. The prices are reasonable and their communication is excellent. With the fast delivery and the quality of my MacBook Pro, the purchase exceeded my expectations. I will definitely use Quality Macs for future Apple shopping!

Ma
Review №54

I just bought a MacBook Pro from them, it’s in pristine condition, fast shipping too, definitely would buy from them again

Al
Review №55

This is my fourth purchase with Quality Macs. They are an awesome seller. They ship quickly and items are as described. If there is anything wrong, they fix it very fast. In my previous purchase the power cord was missing. They shipped it overnight to me. In my latest purchase a few of the keys were worn out, so they shipped a new keyboard to me in a couple of days. Fantastic service! Now that I found them and used them repeatedly, I would never risk buying a used/refurbished Mac from any other seller.

Ju
Review №56

OK,I would like to make this review as great as the product, people, price, & professionalism I received with QUALITY MACS !!!Of course the owners as well as the employees at QUALITY MACS want to hear all good and positive things about the company as a whole. Well, for me that is very easy to say & do because it truely was a piece of cake experience.I was researching & shopping for a laptop for my daughter. I am very picky & always attempting to achieve exactly what I want in any kind of purchase. With that being said I look for the highest quality for the best price. If the service is there its a plus.At QUALITY MACS all of these specifics must be a standard procedure. As a consumer this is what you would like your buying experience to be like. I would love to have made this short & sweet, but its just not possible. There are to many great things to say about the companyQUALITY MACS.The true facts of all I experienced with QUALITY MACS is really what one might say is a great package deal. The first phone conversation I had was handled with the same importance & urgency as the last phone conversation I had with QUALITY MACS.I honestly cant say THANK YOU enough. I would really like to extend a extra THANKS to Ricky. He was very helpful as well as knowledgeable.To all who read this review, Im telling you, this is the place for a great product with a live person who knows how to treat clients and offers a good solid deal for a very reasonable price.I want to say THANK YOU AGAIN !!!!!!Sincerely,Steve & Juana

Ke
Review №57

I just completed a trade-in with Quality Macs and have to rave about how great they are! Through some of my own confusion, I ended up having quite a few questions. They were super quick to reply, and what service with the reply. Informative and honest. I am truly impressed by what a great run business this is. I got a fantastic deal on a used Macbook Pro and a fair trade-in value on my used device.

Be
Review №58

They are THE most service oriented online company I have ever dealt with! When I called I was greeted on multiple occasions by friendly knowledgeable folks who took the time to help me well beyond the call of duty. I would highly recommend them and will certainly do business with them again.

Jo
Review №59

SO HAPPY I FOUND THIS PLACE :)I just left Quality Macs having purchased a Macbook Pro which I LOVE. I was very fortunate in that Tiffany was the person that helped me with my purchase as she is certainly an Apple Expert. She answered a wide range of questions that I had and truly delivered a fantastic customer experience. The system I purchased matched its description online perfectly and was in extremely good condition. I will be shopping here going forward for all my Apple needs. Thanks Tiffany!

Cr
Review №60

Great experience with these guys. Theyre friendly, knowledgable and very service oriented. Shipping my old mac to them was easy, the quote i got over the phone matched the price they offered after they received my old mac. And the price they offered was significantly better than the competition. They had a great selection of newer mac pros to trade up to. I wouldnt think twice about working with them again.

An
Review №61

I had bought a MacBook Pro back in 2015, but made the mistake of buying it with too small of a hard drive. I called them to inquire about upgrading to a bigger hard drive and it was super simple and a great price. Tiffany was the associate I worked with and she was great. Definitely recommend her and the store for any kind of upgrades you need. They also sell used MacBooks!

Da
Review №62

I was reluctant to purchase a used Mac from an individual seller on eBay or Amazon, so I decided to purchase one from an established, reputable company. After some research I settled on Quality Macs. The computer I purchased from them was exactly as described and shipped (postage included in purchase price) the following day.One of their agents (Matt) followed me through the process and even called a few days after I received the machine to make sure the item was as described and that I was happy with it. Im very pleased with this company, so much so that I plan on purchasing an extended warranty from them. I will definitely purchase another Mac from them again!

Ma
Review №63

Very pleased with my purchase from Quality Macs. Ordered my used iMac from them by chance on eBay and was very happy with their prompt delivery and excellent packaging. Everything looked brand new and looking forward to working with this equipment in the future. Just sorry they are physically so far away. Im sure the SSD will bring an even more worry free operation than is normally expected with a Mac. They have so far earned every one of the five stars in my case.

Cl
Review №64

I have been purchasing refurbished Macs from Quality Macs for a few years now and they by far sell the best refurbs Ive ever found. Customer service is Diamond level and super fast shipping. Highly highly recommend getting your next Mac from Quality Macs.

Sa
Review №65

I am super impressed with what I got. Thanks so much

Gr
Review №66

Really appreciated being able to go into a store and talk to a person and get a warranty for a used MAC. I especially appreciated the fabulous customer service by Tiffany. She made it such a happy experience, and gave fabulous advice and found a terrific match for our needs with a generous discount. Particularly impressive because we came right before close and she stayed a long time answering lots of questions and clearly cared. Even provided some helpful (and solicited and relevant in the conversation) pre-marriage advice (no kidding!). Great place to find a Mac at a more affordable price and feel confident it was a wise decision with back up if you need it.

Ty
Review №67

Ok I don’t usually write reviews but the customer service here is so good, they deserve it. my trusty mac from college finally bit the dust due to the logic board. I’m in grad school and wanted another mac but wasn’t trying to sell a kidney so I did some research and came across quality Macs/cash for your mac. The reviews looked really promising and they had a good selection. I gave them a call and they were so helpful. They were patient, answered all my questions and had the new mac to me in a few days. It was just as described, if not better and worked perfectly. I was also able to trade in my old mac for a small credit towards the new purchase which was more than fair, but to be honest, even if I couldn’t, I was still buying from these guys because the customer service was really impressive.

An
Review №68

They have served promptly and professionally to fulfill the needs of our business and offer excellent post-sales support. They deserve strong recommendation and business owners who look for product and service quality at reasonable pricing will not be disappointed with Quality Macs.

Ja
Review №69

I asked a few technical questions and Quality Macs got back to me within the hour with clear and very helpful answers. I couldnt ask for better service.

Ly
Review №70

This review is long overdue, but has certainly been in the back of my mind to ensure I followed through. Quality Macs was recommended to me by a work colleague, he recently bought a refurbished Mac book and loves it. It was less expensive and works like its brand new. Anyway, after his recommendation, I went over with my old Mac Book that I dont use anymore, so I wanted all the information taken off so I could save it. Tiffany was helpful from the first time I went in and was no a pushy sales person at all, which is always nice when youre going into a business wanting everything but not necessarily needing anything. Needless to say, she helped me with what I needed, bought my laptop for parts and helped me choose my next Mac Book when Im ready. Why would I pay full price for other laptops that are just as good, but have gotten a little extra love? Especially since a good amount of them still have Apple Care!

Bl
Review №71

We needed upgrades to our current Macs, and we didnt really know when or how we should get rid of our older machines and accessories, not to mention finding low cost newer models. It gets expensive when your looking to switch out the entire team at once! Quality Macs was exactly what we were looking for. Fantastic pricing, excellent customer service, not to mention they gave us a great price on the machines they bought from us. Thanks to everyone once again at Quality Macs.

Mo
Review №72

This company is fantastic, I purchased a MacBook 11” Air (2011) from eBay. Shipped fast, it was exactly like described. Great shape and ran well. About a week after I got it I found a different model of MacBook Air 11” (2015) from them and I inquired about exchanging it. Through a couple of quick emails they said sure thing. Walked into the showroom and was greeted by Tiffany with a smile and energy. I told her why I was there she immediately got the other MacBook and started the process, and she even helped me set it up! The whole process was easy, professional, fast, and friendly. I will definitely buy from them again and recommend to my friends and family!!!!

Be
Review №73

Great people with the ability to respond to your specific needs. After speaking with these folks, I stopped hunting elsewhere. I knew Id get what I wanted - and did. Definitely will return to them if/when I have additional Mac/Apple needs.

Ri
Review №74

Wonderful company. Experienced staff and technicians. Talking and working with Mathew Ricks regarding my Mac book was the best. My Mac was repaired and sent back in great shape within a week. Highly recommend!!!

Pa
Review №75

Excellent experience. Feels like shopping with someone who will be there for you beyond the sale. Their brick and mortar storefront is a plus. Customer Service called to verify that the high value credit card purchase was authorized. Glad they checked. Macbook Pro arrived exactly when promised and exactly as described. Will shop with them again for my next Mac purchase.

Ra
Review №76

Quality Macs is fair and will pay top dollar for your Mac in good to mint condition. I will purchase my next Mac from them as they thoroughly inspect every Mac that they sell. You know exactly what youre getting for a fair price.

Bi
Review №77

The best online store for new, refurbished and second-hand Macs. Bought 2 and will continue to buy from Quality Macs. Their condition scoring is always accurate. Both laptops have been in superb condition! Excellent customer services, prompt communication and delivery.

Ch
Review №78

These guys are awesome! Definitely the friendliest and most knowledgeable Mac sales and repair reps Ive ever worked with (and Im an IT guy myself!). Quality Macs has the best bang for your buck in store, buying or selling!

Ja
Review №79

My experience with this company through EBay was GREAT. Matt called me to verify my purchase to protect me from fraudulent purchases and the phone call was a pleasant experience. My purchase arrived even 1 day earlier than he said, which was super quick, and arrived EXACTLY as described with no headaches. Very thankful!

Pe
Review №80

Quality products at great prices. My used computer was pristine and was well-packed. Highly recommended.

Ry
Review №81

THANK YOU QUALITY MACS- YOURE THE BEST!I walked in with an old Mac Mini full of my precious data and the next day walked out with a super-solid used MacBook Pro with all of my data flawlessly ported to it. They gave me a great deal on the trade and purchase- all handled the day before I moved to Vietnam. Two months later, Im in Vietnam and couldnt be happier with my experience at Quality Macs!

Me
Review №82

We have bought two desktop computers here for our company (one about 3 years ago, one about 1 year ago). Good quality, as advertised, much cheaper than buying new, and they are still running great! Writing this review because I pulled them up to search for a laptop now.

TN
Review №83

Hands down the BEST place for your Apple/Mac needs. Super friendly, enthusiastic, and very knowledgeable staff. Manager Mathew Rickey runs an extremely honest, fair and transparent business. Do not hesitate to stop in here if you need to buy, sell, fix or find accessories for all your Mac devices!

Jo
Review №84

I am from Miami, Fl and I honestly have been purchasing items from QualityMac since 2014 and I have purchased over 10+ Apple items and these guys are the real deal. Amazing quality, super professional customer service, cater to each and every one of their customers. Their descriptions of items are actually a bit humbling because when you get it, it beats 10 folds. Now I actually just text the manager and tell him what I need and I get it! You guys rock! Keep on doing amazing things and I will continue to be one of your many loyal customers. I purchase more items from them and have never step foot in an Apple store!John from MIAMI, FL!

Bl
Review №85

Very friendly staff, great products and care. They go the extra mile to make sure you are happy. Thank you quality macs!

on
Review №86

I got my MacBook Air within DAYS of ordering, in the exact condition described in the sale and most importantly it updates to Mohave. Very happy to know the best Mac hookup in the US

De
Review №87

This place/business is above and beyond outstanding.. Purchased an almost new Macbook from them on ebay, and it was the best ebay experience I have had to date with great communication and service. The Macbook was perfectly described and packed with such care. I tend to do business exclusively with 100% rated sellers (as Quality Macs is!) and I wasnt let down. I look forward to doing more business with Quality Macs and referring others as well. 5 stars all the way to infinity and beyond!!!

Pa
Review №88

If you ever need a high quality mac or other apple product you have to go to this place. The employees are so nice and professional. Just the best customer service from Rickey and Marissa! My advice, dont waste your time going anywhere else.

Gr
Review №89

Had a slight issue with a keyboard and Matthew Rickey was most accommodating to assure this was made right, no questions asked. Great service and knowledge people. Even provided guidance on choosing a Mac for my specific application. Dont buy your Mac without checking with this company first!

Sh
Review №90

This is my first time using Quality Mac.👍 I’m very satisfied with the family treatment.Delivery was delivered on time by FedEx. The MacBook Pro was packaged Excellently.I’m would fully recommend Quality MAC to family and friends. 👍👍

Ma
Review №91

Beyond an excellent group of caring people. Have purchase both my laptops here. Any Mac related questions you have they can answer! If they dont know it they will hunt it down. Wouldnt trust my Mac to anyone else!!!

I
Review №92

I cannot say enough great things about Quality Macs. Last winter when I was looking for a 12.9 iPad, another musician friend suggested this store. I bought one from them, and love it! I live in SD, so I got to go to the store to pick it up. The customer service was awesome! A couple of weeks ago, I went to the Apple store to see if they could replace the battery for my MacBook for work, and they told me that my hard was bad. The guy at the Genius bar suggested getting a solid state hard drive from a certified Apple retailer. I called a local company and they quoted me $640. There was no way I was paying that for a work laptop, so I called Quality Macs. I was quoted less than $200! I couldnt believe it! I actually called the other store back to make sure they had the specs right, and they did...still $640 and 7-10 days to install it. Quality Macs said they could do it in 2 days. I took my MacBook there a few days ago, prepared to be without my computer for a few days. When I got there, I was told that if I had 15 minutes, it could be installed right then! So amazing!! I love this company, the customer service is ABOVE AND BEYOND!! I will continue to recommend this store to my friends. Thank you Quality Macs!!!

Da
Review №93

I want to thank Ricky and the team at Quality Macs for helping me in my Macbook selection and purchase. I knew what I was going to use it for, but not which one to get. Ricky was never pushy about any one, but was a very helpful guide to getting the best bang-for-the-buck machine I could get. I was able to find a unit with 2 years of Apple-care still on it, a $320 value! That was awesome. I saved right at $1,000.00 on the Macbook compared to buying it new! A total savings of over $1,300!!! I got 2 day Fed Ex Shipping for only $49 from Ca to Fl, and it came in on time! It was packaged great for shipping, and the MacBook was in perfect condition! Thanks again to Ricky and the team for the great deal, on a great machine!

Sa
Review №94

Bought a machine from these guys last years. Customer service is great, and the machines they sell are in really good condition. You know this guys care for the product they sell! Highly recommendable!

Ho
Review №95

Absolutely amazing service! I purchased an item from them on eBay. They ship fast and make sure you are satisfied. They go a step beyond and have stellar customer service. I would definitely buy from them again!

Br
Review №96

Was looking online for a new computer to start off my photography hobby. I know I wanted a Mac and came across this company on eBay. First off I have never had anyone care enough to follow through and make sure I was the person that made the purchase. They comfirmed the sale. Bought it on a Friday got it by Wednesday and no damages. Thank you guys at Quality Mac. Love the computer and above and beyond customer service

Sh
Review №97

Probably the best price I could find for the Mac that I wanted. Amazing customer service! Some of the best Ive ever experienced.

Li
Review №98

Quality Macs is a really good value and great customer service. My emails were answered within minutes. They went out of their way to do some special processing for me when my Macbook was enroute to me by Fedex and I decided I needed a different model. They recalled the Fedex package and sent out the different (better) model right away, without charging me for extra processing. Equipment arrived just as described. Saved more than $500 vs. buying direct from Apple

To
Review №99

After having a terrible sale/return with another store, Quality Macs was just such a great experience. I bought an iMac from them online, but called to ask some questions first. The guy I spoke with was friendly, helpful and pretty awesome, and i then didnt hesitate to buy from them. The iMac arrived flawless, as described, it was boxed excellently, and I love it. I would use this store again and again.

An
Review №100

Excellent product and service.If you want it done right, Quality Macs are the ones to do it.

Information
32 Photos
100 Comments
4.9 Rating
  • Address:3944 Murphy Canyon Rd, San Diego, CA 92123, United States
  • Site:http://qualitymacs.com/
  • Phone:+1 877-500-5960
Categories
  • Computer store
  • Computer support and services
  • Used computer store
Working hours
  • Monday:9:30AM–4:30PM
  • Tuesday:9:30AM–4:30PM
  • Wednesday:9:30AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9:30AM–4:30PM
  • Sunday:9:30AM–4:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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