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Ace Uniforms
633 16th St, San Diego, CA 92101, United States
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Ace Uniforms
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Na
Review №1

One stop center for anything you may need. Don’t even waist your time at 5.11 . Every time I come in here everyone is super helpful and nice . The staff always works hard. Shout out to Jessica Revilla, for always taking care of me. She’s super nice and extremely helpful. Today I met Ivan at the register, he as well was a delight. Thanks Ace!

Da
Review №2

Jessica is awesome! I came into Ace uniforms a couple hours before my academy started looking for boots. Immediately she found the right pair for me then spent 20 minutes lacing them up with me. A really funny and great person! I’ll definitely be going back.

Iv
Review №3

Jessica was OUTSTANDING. She was so extremely helpful and caring. Made the entire process of acquiring equipment and gear before the academy painless.

Da
Review №4

I’ve shopped at Ace Uniforms for over 15 years. They are my go to for all my uniform needs. Today Cazandra (Uniform Specialist) went above and beyond while helping me out with my purchases. Whenever I go back in the future I’ll be going to her. Hit up Cazandra for all your uniform needs! She’s the best!

Mo
Review №5

I love Ace but my last three visit have been poor due to inconsistent information. They called me in the morning to tell me my pants were ready to be picked up and they were not ready until early afternoon resulting in me waiting 30 minutes. I also noticed they ordered two wrong shirts for me so I had to drive back to have that fixed. Today I brought in two pair of shoes and pants for my husband I had previously purchased. I called prior to going and a gentleman told me I could return my items. As I returned they told me I could not return the shoes as they were on sale. I had stickers still on, never wore them and was taken back that they wouldnt keep their word. The lady that helped me was really rude when I explained and was NOT professional. I really hope this place can get it together.

Ja
Review №6

Great Friday Afternoon service by Jessica and Cassandra. Very energetic and willing to help.

Et
Review №7

Hands down great and even best experience and help with my selection of uniform item i needed for work on the flight deck. Great help Cazandra Chap very funny and flirty uniform specialist who will definitely remember each time you walk in through the door. Overall just a amazing experience.

Cr
Review №8

Jessica was so friendly! I came in looking for something very specific and she definitely knew what I wanted. She was very charismatic and extremely friendly. She knew so much about each and every product. She even checked I the back for more sizes and SHE FOUND MORE!!!!! I am not disappointed with her service at all. Thank you so much Jessica, I will definitely be back to the store specifically because of her. 10/10 service.

La
Review №9

Everyone is so nice, attentive, and helpful. Phenomenal staff with high quality service and uniform attire. A vast selection of brands and items. You cannot go wrong with this place when it comes to uniform items (military, police, and tactical wear). 10/10 would highly recommend.

Ai
Review №10

Jessica helped me find the best boots and had me at the checkout counter with everything I needed within five minutes. I hate shopping and she made this a quick and easy experience. Thank you so much for your professional and friendly service!

Ha
Review №11

Be very careful when dealing with these people. They are severely lacking in professionalism. They quote you one price and charge you another.On another note, 90% of these 5 star reviews are fake and posted by a company that they hired. All of them have only 1 review.Interesting.....

Sh
Review №12

Jessica and Dennis are awesome! I’ve been coming here for years. I always see friendly faces and positive attitudes. They’re very knowledgeable and always willing to work with us. Everyone is wonderful here.

Iv
Review №13

Jessica has the best customer service in the store. Have been there various time and she’s always very attentive to my needs. Great experience and always recommend her when looking for uniforms or equipment at ace

Sh
Review №14

I came in because I needed emt pants for a program that Im starting soon and everyone was great; even though they were busy the staff was nice and willing to help; they were able to hem my pants to my length which I didnt know they did, and they were ready in 20 mins! I was about to go in to pick them up when one of the staff called my name and hand delivered it to me in my car. I never write reviews but because the staff was surprisingly nice, I knew I had to let everyone know they should come to this ACE specifically. Thanks guys!

Al
Review №15

Whatever you need ask for Jessica. Best customer service by far! Very helpful and honest. Been coming back to her for years. 💯 She always makes shopping simple, quick & easy.

Mi
Review №16

Ace Uniforms is the best! Cazandra went above and beyond to help me find a proper fitting uniform and Im grateful for her patience! Thank you very much for you help and professionalism.

Ga
Review №17

Cazandra was very helpful in finding the best uniforms for my job. She was very knowledgeable and professional. She assisted me with finding the right size that I needed. She made sure before I left that everything was to my liking, and it was. Thank you, Cazandra, for helping me out.

Br
Review №18

Shout outs to Cazandra. Always providing great costumer service in a timely fashion with a vibrant smile. I always come to her for my uniform needs!

Wi
Review №19

Everyone in Ace Uniforms is extremely thoughtful. The front desk is super friendly, and the tailoring department is absolutely wonderful! Thank you Cazandra, Steven, and Jessica for making things happen and thank you to everyone at Ace Uniforms. Huge shout-out to Cazandra for her kindness and being the best uniform specialist ever!

Sc
Review №20

Jessica was more than helpful and assisted me with everything I needed. Speedy and satisfying service, she deserves a promotion.

Kr
Review №21

Cazandra Chap was amazing and looked really hard to find my shoe size for a certain boot. She was super helpful and very friendly! Thank you for hiring her as an employee.

Mi
Review №22

Came down to ace San Diego to get all of my academy needs and was helped by Jessica! She has been nothing but great help and walk me through everything I could potentially need. Feel ready to go thanks to her !

Gu
Review №23

Cazandra was great and very helpful in finding the right pair of boots. Definitely will returning for any future purchases.

Ku
Review №24

Jessica was a fantastic resource for my student and me! She went above beyond with her patient customer services.Ace-Give her a raise.Thank you Jessica!

Ma
Review №25

Very professional and educated 👏I very happy with that service excellence job cazandra chap

Ro
Review №26

Jessica was awesome she is a patient salesperson who took the time to understand my requirements and helped me ruffle through the clearance rack for sales.

La
Review №27

Great quality of uniforms, they carry all possible gear you need for security or law enforcement. Special thanks to Miguel who help me out with my uniform fitting. Miguel was professional and had great customer service.

Al
Review №28

Jessica was very helpful with my uniforms, I’m glad she helped me out she’s very experienced thank you

An
Review №29

Cassandra and the crew took care of me making it quick and easy for me to acquire my gear

Ma
Review №30

These people are snakes. If you are a first responder, go somewhere else because these people just want your money and don’t care about the fit and finish of your uniforms. They omit if items you are buying are on sale at checkout unless you say something. They are convenient because they are close, but my experience has been so bad with them multiple times that I avoid them and I’ll drive across town to shop at a different retailer.

Ty
Review №31

Jessica is the best. I was in and out and got everything I needed if you need uniforms this the place.

Ge
Review №32

For law enforcement fashions in San Diego, you cant beat Ace Uniforms. Well, you can, but not at these prices really. The staff is really helpful. Cassandra made my trip a breeze. She found everything I needed and talked me through all the options. Request her if you need help with anything there!

Ca
Review №33

I accidentally walked into this place and my eyes opened wide like a kid in a candy store. I couldnt believe the variety and styles of quality scrubs in there! Not just scrubs but from police uniforms, work shoes, professional business suits.... If I had more time to browse I would have gotten more scrubs. Sales clerk were very helpful and and excellent customer service. I would highly recommend. 🤗🤗🤗

Vi
Review №34

I All ways Go To Ace For My Uniform And Duty Belt Needs. Great Place.

Sk
Review №35

Jessica was super helpful! Highly recommend asking for her help!

Ma
Review №36

Jessica is incredible and greatly helped me get everything I needed 🤘

Aa
Review №37

Definitely the best uniform shop in town. Not only do they carry the literal uniforms but they carry everything you could possibly need for virtually any professional career. I buy most of my gear there, it’s like a kid going into a candy store everytime I visit.

Ce
Review №38

Best Uniform store in Southern California. They were very informative, helpful, and had everything in stock. The customer service was excellent and Cazandra went above and beyond. She helped size my uniforms, helped me pick out boots, and also recommended a few items, she was great. Everyone in the store was helpful, friendly, and nice.

Ro
Review №39

Cazandra provided an excellent service. Will be coming again to ace uniforms.

De
Review №40

Had the best experience with this store! The BEST customer service I’ve ever had at a uniform store. I was in a bind and Cazandra was super friendly/helpful/funny and able to get my uniforms sized and embroidered within an hour! Seriously can’t explain how awesome her and the staff are here! 11/10 recommend using their services!

Pe
Review №41

Thanks Jessica for always being so helpful every time I come in to the store

Ga
Review №42

I was in there this past Saturday, even though theyre a little busy Ive always get good service. Ive been shopping here for years for my security equipment. All the staff there is great, and ladies in the back. Does sewing got my patches on in no time.I recommend this uniform shop.

Ju
Review №43

Great department store vary nice needed a light so I went in and pick up a few things look good I need to go back soon......

Sh
Review №44

Ace did a huge order of jackets for my work and they did a fantastic job! Martha and Lupe were especially helpful, communicated well and were always kind. They and their staff never flinched at helping us load boxes and we appreciate that so much!! Overall, great experience!

Ni
Review №45

I love coming to this location! I always receive the best customer service. Serena and Lena helped me find all of the styles and colors I was looking for in my size. Thank you ladies! I’ll definitely be coming back!

M.
Review №46

I rely on ACE for my uniforms for work because they help me look good and care about my happiness. Jessica is ALWAYS helpful and goes above and beyond and I always appreciate how personable and fun she is. Find her and she will make sure you get what you need!

Co
Review №47

Jessica was awesome!!

Ge
Review №48

Since I started the academy Jessica and Kassandra have always helped with finding everything I needed and answered all of my questions. Today they did a great helping me find everything I needed and gave me great customer service! I’ll always keep coming back

Cr
Review №49

I ordered a pair of scrubs in June in store. I called three weeks later because I never received my order. After playing phone tag with the sales rep she finally got back to me three days later with a message that read, your product was discontinued. I asked to speak to the manager, she never called me back. However, I was refunded the money. I thought maybe to give another chance. I ordered a set of completely different scrubs on 8/22 in store. Still waiting for the order. Then I just got this message:Good Afternoon Crystal,This is Sharon from ace uniforms I was just informed that your items did not come in we called the manufacture and they told us they only have the pants in stock the top is going to become available on Oct 16. Please let me know if you wanna move forward with your order or if you wanna cancel Im sorry for the inconvenienceSimply the worst service. If I didnt call three-four weeks later, I would have been completely forgotten about. I just want one pair of matching scrubs. Very disorganized. Their manufacturing company needs to be fired. Just awful. The sales reps are nice in person and on phone but thats definitely about it.The place is full of mis matched scrubs. Especially in the men’s department. Before I placed the online orders on two separate occasions. The women said upon ordering:“Lets see if we have any in stock before I place an online order...That’s weird?! It says here we have 5 in stock, but we can’t find them?! We will just need to place an online order.”I Attached two receipts to the yelp review. None of which I received.

Ch
Review №50

Ace Uniforms provides many professional outer wear. Such as scrubs, lab coats, law enforcement, fire and rescue.The staff is extremely helpful. They assisted me with the correct size and best color for me.Alterations and embroidery are available on site - excellent tailoring skills!They have sales periodically but it is so very popular, one must be quick to catch it.The only negative thing I can is their business hours are limited.As a nurse, I find it difficult to get into their shop considering my working hours. Which means that I arrive about 45 minutes to their closing time....BUT, they treat me as any other client!!!No rushing, sighs, or passive-aggressive jesters - EVER.I highly recommend this shop. ☺

Re
Review №51

Jessica is awesome! She was such an excellent help of assistants. She showed great customer service as well as being efficient when it came to time consistency.

Ch
Review №52

Jessica was a great help! Great customer service experience very personal and kind. Definitely recommend going to her.

Sc
Review №53

They do a good job here trying to take care of you. They have a good selection. They workers care and work hard.The owner is kinda weird and walked up on me in my car and started to say hi to me with my window rolled up and startled me. Dude, wait till Im in the store. He apologized in the store and realized he made a mistake.The Big dude talks too much. He is clever though but never stops.The Manager is the reason I keep coming back. Dude is solid and treats you like a real person.Great Place over all. Hi ust make sure you get a promise for your pick up day for uniforms. Call before you go to pick to make sure they are READY!!!

HO
Review №54

Cazandra is very knowledgeable, let me into the store early. Identified the problem with my gear quickly and found a solution. Excellent customer service. 🤩💪

Ch
Review №55

Cazandra was great! She helped me with a great pair of boots that are perfect for my temperamental feet. Her personality really made it a great overall experience, thanks Ace!

J.
Review №56

Cazandra and Jessica are the best. Super friendly and helpful. They make spending $200-300 dollars a pleasant experience.

Le
Review №57

I had such a great expirience at ace uniforms. I was helped by Cazandra each time Ive been here for uniform needs. Her service is the best in the industry, goes above and beyond for her customers. Go to ace for your uniform needs.

An
Review №58

3 cheers for Stephanie! She went above and beyond today to help me find what I was looking for and special order what I need. She made helpful suggestions and provided excellent service!

Ch
Review №59

Great customer service and awesome merchandise at a great price. Jessica was also super helpful. Friendly environment

Ma
Review №60

Cazandra Chap is the best! The customer service is always top notch at Ace thanks to employees like her. I got my class C uniforms picked out and Cazandra helped make sure everything looked good. My go to spot for uniforms.

li
Review №61

Terrible experience!!!!! They had to order my 3 pairs of scrubs, wouldnt give me even one pair when they had 2 on the floor. Told me it will take 7 days, ends up being over 2 weeks. I called on the 7th day and they couldnt find my order. Then they found it after a while. My husband went to pick it up for me and tried to charge him even though the company I work for paid for it. Then they made him go to their warehouse to find my order, how is that okay!?!? Then they only give him two pairs because they put it in the system wrong. Just a terrible experience wouldnt recommend to anyone.

Ri
Review №62

Jessica was awesome. appreciate her customer service... Ace is always good

lu
Review №63

I originally gave this establishment 2 stars but I had this business confused with another that is located closer to Linda Vista. My apologies to Ace Uniforms. I did have a great experience here. The girl, whose name I cant remember, was super helpful. She worked towards the back of the store and searched high and low to find the lab coat I needed. Again, Im really sorry for this confusion.Louie

Ja
Review №64

Cazandra was very helpful with providing fine customer service and aid to set up my ear piece for my radio. Always has a smile and takes the time to aid with what I’m looking for.

K
Review №65

An unassuming front to a wonderful store. Amazing quality uniforms and extras. Great tailoring too, for a really cheap price.

Gr
Review №66

Cazandra is easily the most helpful employee Ace Uniforms has. She is extremely knowledgeable, proficient, and quick with acquiring any and all items, uniforms or equipment you need.

Gi
Review №67

Went today to get all my equipment and uniforms the women and man that helped me get all my stuff was amazing they grabbed all the equipment I needed for me and made sure I had everything I even needed one pair of uniforms to be done same day and they were more then happy to get it done I really appreciate it

Jo
Review №68

I have been coming here for over 10yrs. I have always had a good experience here and if they dont carry an item, they special order it for you pretty quick. If you are not satisfied with that special order they do allow you to return it which is nice. They have a huge selection equipment, uniforms and just about anything you can think of for those in public safety. One stop shop with embroidery and tailoring services here as well, makes it very convenient.

ed
Review №69

Cazandra was very helpful and courteous. I appreciated her assistance.

da
Review №70

Cazandra is a good worker and has great knowledge! She has always helped me since my first day and continues the great work.

Fe
Review №71

For those who gave this place a one star, I sincerely hope that you would consider coming back and perhaps ask for Michael for service. He is professional and has great customer service. I ordered a white coat and has my name embroidered and they took less than a week. Everything exceeded my expectation. I have been coming here for my nursing school stuff twice, both undergrad and graduate school stuff. I am now back to get my nurse practitioner lab coat.

Ch
Review №72

Exceptionally helpful staff that will readily introduce themselves and bring you to just what you need. Prices in general are better through other outlets but you get what you pay for. If theres a problem with something theyve sold you, theyll be decent and fair with your requests/returns. Full service shop selling just about anything you need for uniformed workers. If they dont have it then ask and they can probably get it.

Lo
Review №73

I’ve been here many times, I’ve been helped by the great team at Ace. I was helped by the smiling face of Cazandra today, she knew exactly what I needed.

Sa
Review №74

Best place for uniforms & customer service. Thanks Jessica for the super fast help.

Be
Review №75

Big store. Had a uniform for so many professions. The owner is a really nice guy.

Ja
Review №76

Went in to get a 5.11 police duty uniform, got measured for tailoring and then paid for everything. I drove home and got a phone call about an hour after leaving the store asking me if I took my shirt. I told them no because it was being tailored and having the name embroidered on it. The girl on the phone tells me I cant seem to find the shirt, but Ill look for it some more if I cant find it then Ill call you again. I never got another call so I figured the shirt was found. A week later I called to see if my uniform was ready for pick up the lady on the phone tells me yes it is. I head down to pick it up and its not ready, they rushed to finish it so that was nice but then as Im leaving the store I notice the tag on the shirts collar isnt 5.11 its some other brand. I go back inside to get the error fixed and explained what happened and they tell me they must have made a mistake and they would rush to get the shirt ready by noon the next day. I show up at 130pm the next day to get my shirt and its not ready, they tell me to come back at 3. So I have to go back tomorrow again and hopefully they will actually have my shirt, the correct shirt that is, finished. I will never buy uniforms from here again I usually go to California Uniforms but this was closer to my work so I figured I would give them a try.

No
Review №77

I come for uniform needs and every time Cazandra was a huge help and very knowledgeable.

Ji
Review №78

Service was nice and quick. They were friendly. I do recommend everyone who need uniforms and boots should go there. Impress with them.

Mi
Review №79

They were super busy when i went to get fitted for uniforms, quickly hemmed and ordered items i needed and they didnt have, but they were really friendly and chatted with me the entire time. Lisa was awesome. Will keep coming back for my uniform needs!!!!

Ju
Review №80

Best to spot for LEO gear, store set up is a little hectic but Ray and his crew will definitely take care of you!! Will definitely be back.

To
Review №81

Super friendly customer service! Even when busy, they still take the time out to check on each customer!

Ta
Review №82

Large store with a lot of uniform clothing. Everything from tactical pants to scrubs. Theyve also got holsters and anything else you could think you might need. Prices are as expected. Service was sub-par. Customer service skills were lacking, but I needed pants.

Ji
Review №83

Excellent love dealing with the same girl Everytime have been there multiple times she treats me awesome :)

Jo
Review №84

Cazandra chap was very friendly and knowledgeable! Cazandra is very helpful!

Ca
Review №85

Excellent customer service skills. Very helpful and pleasant staff.

Ca
Review №86

Very helpful and courteous staff. I Was able to get what I needed for work in the time frame required with no problem.

Jo
Review №87

I was helped by Cazandra today, she was so helpful and knowledgeable as always. The whole team at ace is very friendly!

Ro
Review №88

I want to give a shoutout to Jessica and Cassandra for always taking care of me! I love Ace uniforms its definitely a 1 stop shop..

Ch
Review №89

Im all about CUSTOMER SERVICE and Ace Uniforms is too. Thank you for the exceptional service. Kim is amazing! Mike is awesomeeeeeee! The list goes on. So far everyone that works there that has cross my path. Keep up the good work!

Jo
Review №90

I had trouble finding the uniforms I needed. Cazandra searched high and low and ended up finding what I needed. Made everything really easy for me. Cazandra lives by the motto...make shopping great again!

Em
Review №91

Ace uniforms is a great uniform shop. The staff is very helpful and friendly.

An
Review №92

The people are great and welcoming. I’ve gotten all of my daughter’s explorer gear here, and it has been a wonderful experience every time.

Ri
Review №93

I was stunned by the excellent customer service here! Candice the blonde girl in nursing helped me chose scrubs that complimented my body frame best rather only worrying about how much $ I spent. I recommend anyone searching for scrubs stop in & ask for her. This store services all body types from big to small/short to tall

Jo
Review №94

Everything is overpriced. Service is poor. I ask for help and they either take their time, go to someone else, or just never come to help. I’m not sure why that is at this point. Amazon usually has the same thing for much cheaper.

Ja
Review №95

A friend of mine that I work with recommended me Ace Uniforms. So I visited the store and it was my first time here and I gotta say WOW this store has EVERYTHING as far as my duty belt/work needs. It took a while for a associate to assist me but after about 15 mins I was helped. I definitely will come to this store whenever I’m in need of new equipment for my duty belt.

An
Review №96

I think they take advantage that they are the only uniform shop close by that sells a large amount of stuff... But they take forever to get your uniforms to you if you order it. I waited three months for one shirt!

Jo
Review №97

The old guy who I talked to was very unhelpful and rude. Acted as if I wasnt suppose to be there. He seem more concerned about helping others then me. Not sure why. Everyone should be treated the same weather security or police. A customer is a customer. I can say that they did have a lot to choose from.

St
Review №98

Walked in for the first time and this young lady Cazandra helped me out to find everything i needed and she provided me with excellent customer service and i can say i am very pleased with her and the store.

Ja
Review №99

Great store! I personally didnt buy anything, but the person I went with did. Christina, gave an awsome customer service! She was very polite and helpful. The two hours we spend there, we saw nothing bad everyone was being helped, all the staff will greet you with a smile. Even the tailoring ladies, and must we say they got the job done in an hour. Thanks Ace!!

Da
Review №100

The workers are SO great at helping customers find exactly what they are in search of! It was a easy trip in and very much enjoyed ☺️

Information
69 Photos
100 Comments
4.5 Rating
  • Address:633 16th St, San Diego, CA 92101, United States
  • Site:http://aceuniforms.com/
  • Phone:+1 619-233-0227
Categories
  • Uniform store
  • Clothing store
  • Custom tailor
  • Embroidery shop
  • Medical supply store
  • Police supply store
  • Shoe store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–3PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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