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Abbey Carpet & Floors
9446 Miramar Rd, San Diego, CA 92126, United States
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Abbey Carpet & Floors
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ra
Review №1

This is a long overdue review. From start to finish, Matt assisted us and answered all of our questions. The pricing was extremely affordable. We had a somewhat complex situation with a bonus room concrete slab that we wanted to place vinyl or tile over. There was some leveling needed, and most companies we contacted did not seem interested or had differing opinions. We could definitely see the collective experience of Abbey floor co. as they were confidant they could do the job. I really wish I could remember the name of the contractor who did the work, because he went above and beyond to respect our house(we have four dogs that were highly interested in the new people in our house that we had to keep behind a baby gate), communicate with us along the way, and share his expert advice. We were so happy with the work, we requested they complete a few more small projects around our home. We LOVE our new floors and have had no issues with them 5 months after install. They are puppy-proof and spill proof. Highly recommend this company for your flooring needs! After pictures posted.

Ms
Review №2

Stopped by the other day to drop off one of their samples. The door was locked but a white dog was wagging his tail at me at the door. I SO hope they arent out of business. I left a message for them to call me. We need to get our floors done in the future so I hope they can do it. Ill keep you all posted.Great news!!! They are all ok. They had to close the day I stopped by for an emergency.Our project turned out MORE THAN AMAZING!!! Jay the installer was so nice and explained the entire process.

Ga
Review №3

I was very happy to read the many positive reviews about Abbey Carpet & Floors when I was considering replacing the carpet in the two bedrooms in my home. Initially, not wanting to go to the showroom, I made an appointment for Xavier to come to my home with samples and for him to measure the rooms. Xavier is the nicest guy, no high pressure, very accommodating and just wanting a happy customer. Not able to make a decision on what he brought me, I made an appointment to go to the showroom and it was there that I found exactly what I wanted. Installation date was made and a couple of days prior, Michael from the store called to confirm everything and related who to expect. A father-son team showed up on time, masked and ready to go. Frank Sr. and Frank Jr. did everything possible to make the installation as painless as possible. They were very careful moving my furniture, taking great care. They did a terrific job installing the carpet and I couldn’t be more pleased. I was so happy with Abbey, I recommended them to my daughter and she ordered flooring for her home.

Lo
Review №4

Had a wonderful experience going with Abbey to remodel our flooring. Michael was so helpful in providing insights on flooring options. Matt and his team (Juan) were exceptional in delivering this work (we went with LVP) in a timely fashion with reasonable price and professionalism. I would highly recommend!

Mi
Review №5

The shopping experience was good. Seth and Xavier were both helpful. It turned out that I trusted them too early as they are just sales person, not installer.Even though they said the installers are their employee, they actually use sub-contractors. The installation process was a total mess. The first installer had to be switched out after he did some work for some personal reason and I wait for several days for another installer, who cut the wood inside the house so there was dust everywhere. Tons of hollow spots were left in the hardwood floor.The gap between the floor and the first step stairs was left too wide and was not covered completely by the carpet. The second installer said it was the first installers fault so he was not responsible for it. The carpet guy said it was the floor installers fault so he was not responsible for it either. This kind of ball-kicking strategy was childish since I hire the same company for both floor and carpet on the stairs. The carpet guy finally solved the issue but the process of getting that solution was too troublesome.The worst part was the painting of the baseboard. It was done by hand in a rush so it was so rough, especially the joint of two pieces and the corners. They agreed to redo some painting but the final finish was just ok, not excellent.Then it came the most ridiculous part. About two month after the job was finished and balance paid in full, I got a phone call from the company claiming I had some remaining balance which was related to floor prep. The fact is Xavier generated a bill by mistake in January and later in the same day he voided the bill and apologized to me for the error. Luckily I kept all the text message and email communication with them. But the guy who called me didnt listen at all. I tried to reach to both Xavier and Seth but neither responded to my phone call so far. Not sure what they are trying to do but I will definitely seek legal assistance if needed.Before I signed the contract with them, I read many reviews here and was confident that I was making the right decision. However, my experience with this company was so frustrating except the initial sales, so I decided to write a review to help others who might consider using their service or purchasing floors from them. The good reviews might still be true but it does not mean the company is reliable all the time so be careful with it.

Al
Review №6

From the moment we stepped in the store to just browse flooring options, to final install, Abbey Carpet and floors has been AMAZING. The guy from New York (forgot your name, sorry!!) was amazing and helped talk us through the flooring options and ultimately helped us land the product that was right for us. For the most part, we dealt with Xavier who measured out our house and helped us with quotes and ordering. He was very responsive by text message and offered so much advice. He ensured we got the absolute best price and was all-around outstanding and definitely is a huge asset to the business. We got quotes from a few other stores and nothing compared to his. I would highly recommend Abbey Carpet and floors for anyone who is looking for that personal connection, outstanding customer service and that local feel. I know this reads like some sort of paid review but its not and as younger, first-time homebuyers, I really cant say enough good things. They really are awesome.

Ky
Review №7

Frank and Xavier were SUCH a huge help in making our decision making process easier. Their quote was reasonable, and Im not even positive that it was the best quote I received, but the excellent customer service I received made it a no-brainer to purchase my laminate flooring from Abbey Carpet and Floors. Xavier in particular was a huge help, answering my questions well outside of business hours and helping me coordinate pickup straight from the distributor to save me money. I chose to do the installation myself, and one of their installation techs (Antonio) went above and beyond to give me advice and made sure that I was on the right track when he came to my house to help with sub floor prep. 10/10 would come back here again.

Ed
Review №8

Great place and Xavier helped us pick out great floor. Very informative and polite. Highly recommend.

jo
Review №9

We recently had new carpet installed by Abbey. Great experience. Frank Lopez was our primary contact. We had 3 companies bid and Abbey was by far the most professional and cheapest. Would highly recommend them for your flooring needs. The final product looks fantastic.

Ma
Review №10

Frank and the team took WONDERFUL care of me and I couldnt be happier with my new flooring!! With Abbey, it was a pleasant experience from beginning to end and I greatly appreciate the attention to detail during installation. I would HIGHLY recommend them to a close friend or family member.

Se
Review №11

Used your services a year ago. Still very happy we chose u guys! Very accurate, clean and well priced! Highly recommend !

be
Review №12

We shop around to find best deal for my hardwood floor project, comparing quotes(same hardwood model) in the region, at the end, Abbey won the deal. they are very competitive in terms of price and service quality. The work is beautiful. They used the best floor glue in work, and thanks Shah for working with us through, explaining all the work detail, scheduling, fix etc. his experience help me avoid a bad floor model, very professional.

Ty
Review №13

Amazing place and Frank and Seth helped me out immensely with flooring my first home. There wasnt a single question that didnt get an immediate response. I had a wonderful time shopping in person and being on the phone back and forth with Frank as I needed to sort out different options for flooring both style and construction types. I always felt like I was dealing with an upfront person who was transparent about the process. Thanks to Frank and Seth at Abbey Carpet & Floors on Miramar rd. I would recommend this business to anyone.

ta
Review №14

They don’t care about your order if it doesn’t have enough profit for them, don’t believe me? Go try for yourself!

Ka
Review №15

We recently got flooring for our entire home, luxury vinyl planks and carpets. Frank and the rest of the Abbey team were great. Our closing date got pushed back and it wasnt a problem for them to move our installation date either. After the installation, we did have some issues with the carpet on the stairs but they came in the next day to make sure everything was perfect.

Ju
Review №16

We got our carpet installed from abbey carpets last fall. I have had carpet installs before where they look good at first but after a couple months you get lumps and whatnot. This was not the case with this installation. We got multiple quotes on this carpet install and they were competitive with the big box stores. One originally quoted me less but once we went to order the price increased as did the timeline for installation. Matt and Frank provided no hassle and great workmanship in our install. We will definitely recommend them and use them again.

S
Review №17

We had a wonderful experience from the moment we walked into Abbey’s and were greeted with a warm smile and undivided attention. We were impressed with all of the staff and the recommendations for wood laminate flooring in particular by Seth and Matt. They helped us choose the perfect color for our home!The installation was quick and professional. Julio and team did an excellent job! We replaced carpet on our first floor in 3 separate areas and what an amazing transformation!They were patient and attentive throughout the process. We are so happy with the end result! Highly recommended!

Mi
Review №18

Bottom line up front, our floors look amazing and our house now truly feels like home. Shah and his crew were very helpful in helping us pick out our new floors. They were very patient; we never felt rushed when picking our new vinyl floors for downstairs, and new carpet for the stairs and upstairs. Our project was supposed to take up to 5 days but they finished in 2 days. Amazing experience from start to end.

Sh
Review №19

Adam came out to measure our house for new carpet and arrived on time, was very professional and super nice. He was able to get 7 different quotes for different products and layouts to us in less than 2 days. Their prices are by far the best we found. I would and do highly recommend these guys for all of our flooring needs!

mi
Review №20

Excellent attention to detail in completing my flooring project. I would have given a fifth star except there was some miscommunication at the office- although all staff was courteous and ultimately completed my project to my satisfaction, and would continue to use Abbey in the future.

Sh
Review №21

We are very satisfied with the entire process working with the owner and his crew for installation of wood floors in our new home from start to finish. Seth (the owner), Frank (the one who schedule and manage the process) and Koa who did the actually installation work, and other people, all of them are amazing!!! They are friendly, caring, working on your schedule, whatever you expected. The quality of work is incredible and the price is very reasonable. They are very patient and listen to you to accommodate your needs and provide great help. I would certainly recommend them for anyone who is plan to have their new floors.

Ma
Review №22

Matt went above and beyond to help us select the right flooring. He was knowledgeable about the pros and cons of each product and made helpful suggestions. The rest of the Abbey Team was great as well. Thank you!

Ci
Review №23

I have very positive experience with Shah and Matt from Abbey. Shah helped me to pick the wood floor and tiles. This is first time I put in so much wood in the house, I don’t have much idea what will be like for entire house. Shah was very patient, quick to respond, trying very hard to win the business, I do admire his work ethics. He is very knowledgeable, artistic and practical, given many inputs and explanations how to choose Wood and tiles. On the day of signing the buying contract, my car broke down, he offered to drive to my work to complete the paperwork. He gave me competitive price too. I am glad to work with him to get my house done!Matt helped me to return 2 unused boxes where Shah was on vacation. Thanks Shah and Matt for their help!

Ma
Review №24

It was a pleasant experience having the carpet installed by Abbey. Adam, the sales rep, presented good samples at our first meeting, gave suggestions having our best interest in mind, and submitted reasonable quotes in the detailed cost breakdown. The installation team led by Frank showed high craftsmanship, offered solutions without being asked, and completed the job earlier than scheduled. Overall, I am very happy with the work Abbey accomplished. Thank you!

Gl
Review №25

Just completed installation of new carpeting at our condo. Five Star rating for complete experience. Sales people were great, measuring person was great, installation guys were great, and we are extremely happy with the end result and the fair pricing. We went to multiple places to talk with people about the types of carpeting and to receive bids, and we are so happy we ended up with Abbey!

Ja
Review №26

Matt M was extremely helpful and came to measure for our carpets the next day. The installers were hard working and installed the carpet very fast. Overall this company is professional and is very deserving of the 5 star rating. Would highly recommend for all your flooring needs.

Qi
Review №27

We recently moved to San Diego, bought an apartment, and needed to change the carpet. We did research online and found “Abbey Carpet and Floors”. When we were actually in the store, we were surprised by the huge selection of their inventory. This is it, the only store we need.The owners and the manager were so friendly and helpful to work with. The selection process was made easy and clear with their help. It was done within 30 minutes! I especially liked the warm feeling that the family business can provide to their customers. I felt that we were working with friends.I want to pay Seth a compliment here, not only because he had helped us picked the carpet that fits perfectly to our apartment, but also that he is a gentleman. During the process of installation, there were delays and frustrations, considering we were doing it right before Christmas, and also the carpet delivery happened to be at a time when there was severe weather condition, Seth was the one made everything at ease for all of us! Today, looking at the carpet under my feet, I have no complain, it is just beautiful! Thank you, Seth! We can work with you again.

Pa
Review №28

Shah was our sales guy who helped us with renovating our floors. It was difficult in the beginning because the material we wanted was discontinued, but Shah was very helpful with giving us recommendations that would compliment what we already had and the floors turned out great. The guys who placed the flooring did an excellent job and everyone was so accommodating despite our tight move in schedule. Im very happy with our services

Ao
Review №29

These guys really know their stuff. I was looking for a specific type of vinyl flooring and they provided a lot of insight into the flooring pattern. Though we didnt find the exact type of flooring, as it turns out its a special type thats specific to a certain store, I felt the person I was talking to really knows their stuff. I would comeback to them if I have any big flooring projects in the future.

Bi
Review №30

We had the best experience with Abbey Carpet and Floors! Seth and Justine were so patient and helpful in helping us redo all of the flooring in our home. We had hard wood, tile and carpet and all of the installation went smoothly and the finished floors are stunning! Steve and his team are the best wood and tile installers in town. Frank did an amazing job with the carpeting. This is a family business and they really care about the customers and take pride in their excellent service and craftsmanship. I highly recommend Abbey Carpet and Floors to anyone out there!

Su
Review №31

Seth and his staff installed our floors early this year. We were so thrilled with the outcome. Our floors were beautiful. He had so many options to choose from and allowed my husband and I to take our time and choose the perfect color and texture. His knowledge and expertise was beyond what we could even imagine. He was so helpful and accommodating to our needs. His staff was extremely hardworking and got the job done flawlessly. We are so happy that we chose Abbey! No matter what we can always count on him and we are truly blessed to have such a great resource for future projects. We definitely will be coming back for more! Thank you Seth and the rest of the Abbey family for such great quality work and #1 customer service. You are like family to us! Thank you for all you do and for making our home beautiful! You guys rock!

Ob
Review №32

Great Flooring at a Fantastic Price! Abbey Carpet installed flooring in our commercial building (approx 4000 sq ft). They were great in helping us select the best product for our budget and needs. Installation was professional, and timely. They jumped through hoops to get the product in time for our project deadlines. Seth is amazing to work with, and extremely entertaining! :) Frank really pulled things together for us to get the timely installation! I have used this company a number of times in the past, and dont even bother shopping around anymore.

Ev
Review №33

Friendly and accommodating staff. We found Abbey Carpet and Floors was the answer to our flooring needs. Shah did an awesome job and was thorough in educating us about our choice of materials and the proper care for each. He explained all the charges we will incur to complete the project; no surprises. Adam and Seth did their best to help us in their line of expertise as well. The floor installers (Aaron and Donovan) did a good job and were prompt in correcting issues without argument. I will not hesitate to recommend this company to anyone. Very happy with my new floors.

Ro
Review №34

We were looking for just the right tile to re-floor our bathroom and were making our way up the numerous tile vendors along Miramar. They had a great selection, and Manny was very helpful, directing us towards thing we might like, then leaving us alone to browse. BIG PLUS since we really hate when sale people hover. Their samples are nicely laid out on palette boards, and they didnt mind us laying several out on the floor for comparison.We forgot our paint chips, so we left and came back with them, and eventually settled on the perfect tile. The sadly none of the samples had prices, so we were left to ask for quotes on the couple we were interested in (our favorite, and a backup). Manny had left, but Seth was very excited to help us out. I can only describe him as aggressively helpful. He was very pleased to look up prices for us, but it took almost ten minutes for him to finally give us a price on what should have taken only thirty seconds to look up because he spend most of the time telling us how much a favor he was going to do for us in cutting back his price. I was a little uncomfortable when all we wanted was price quote and he was talking up our time giving us the hard sell.In the end, though, he really did come through for us. Turns out the tile wed picked out was probably the most expensive thing we could have selected, real Italian marble, and way out of our price range, but rather than move to our backup tile, he was able to recommend a replacement Chinese marble that was virtually identical and about a quarter of the price. He even referred us directly to the manufacturer (just down the street) so we could get exactly what we wanted. In the end, Seth helped us get the right tile at the right price, for which we are very grateful!

Ne
Review №35

If you need flooring/carpet, then look no further than Abbey Carpet. Our entire experience was wonderful. Seth was very honest and up front with the cost and time frame. Steve and Shawn did a tremendous job on the wood and tile. Both of them helped give us a custom design look with the wood. Frank and his son installed the carpet and were very easy to work with. They stayed late to get the job done timely, and made it fit our tight schedule. I would highly recommend Abbey Carpet for any work that needs to be done.

Pa
Review №36

Our flooring looks incredible and we are thrilled with the results! Adam Rosen, our salesperson at Abbey, was so patient, kind and helpful in helping us through the process of selecting and installing the floors. We couldnt have gotten these outstanding results without him. I wouldnt hesitate to recommend Adam and Abbey for anyone in San Diego looking to upgrade their home.

Al
Review №37

We recently did whole house flooring and carpeting on the stairs with Abbey Carpet & Floors. The quality of the work is great. Very pleasant to interact with the owner Seth. He is a very energetic and reasonable person. Its largely because of him that we contracted with Abbey.Abbey has many choices of wood floors, tiles, and the carpets. Seth is well-known along the Miramar road and has a great reputation.I highly recommend Abbey!

Na
Review №38

With my recent home purchase, i worked with Abbey to have hard wood floor installed downstairs,carpet upstairs, tiles in kitchen and bath. Seth made the whole process so easy and did an awesome job.After shopping around in the market, i found Seths prices to be competitive. Seth allowed me to take various samples and was very accommodating with our multiple requests. He ensured to come by my house, go through the measurement and explain how he intended to execute the whole project.I was also upgrading the kitchen with a Granite and backslash. Seth went an extra mile in helping me purchase the material at a really good deal through another shop even though the kitchen upgrade was being done by a different contractor.The wood and tile installer, Steve, did an awesome job with his finish. With a small time window to complete the project, Seth worked with my schedule and finished the job right on time! Very professional.Once the installation was done, i noticed small scratches in the hardwood which is typical. Seth called in a floor repair guy to take care of that immediately.The owner Seth is an awesome guy to work with. I would highly recommend his business to my friends.

Ma
Review №39

These guys did a great job. All the way from selecting a carpet to having it installed, a smooth professional experience.It took me a while to figure out what I wanted. They were patient and made sure I got what I really wanted. And their prices are better than other places I sampled.Installation was also very professional and smooth. I couldnt have asked for more. 5 stars all around.

St
Review №40

I highly recommend Abbey Flooring and Carpeting. We bought our flooring from Seth in 2012. Seth took such good care of us in 2012, we didnt hesitate to contact him again this year and he didnt disappoint. This past Dec 2015, we had a slab leak and had to replace our entire floor. We have two small children and my husband was set to deploy in two weeks. Seth came over and told us not to worry. He gave us an amazing deal and promised to have everything done before my husband left. He also reviewed the quote from our insurance company and noticed some items that the adjuster left off. It really felt like Seth was watching out for us. Also, Aaron and crew did a great job on installation, especially given it rained heavily all week. Wonderful, wonderful experience from beginning to end. These guys are all around professionals.

An
Review №41

We had a fantastic experience working with Abbey! We started working with Seth from the beginning and he was very open in his suggestions and our options. He helped us understand pros and cons of different styles. He worked with us patiently while we picked the right flooring for our home. When he came home, he thought through the right styles that would work in our home and picked a fabulous crew to work with us. In fact, we pushed our installation out until Seth was back in town. The crew - Seans team as well as Jays team - were so meticulous and easy to work with. This couldnt have been easier for us. We would recommend working with Seth and the crew at Abbey to anyone!!

Wi
Review №42

I was referred to Abbey by two sets of close friends who had all got their flooring there. Normally, when people refer you to a vendor, you take their opinion into consideration while carefully weighing it against the quotes that you seek out from their peers. Attempting to price Abbey against their competitors was a complete waste of time and energy. Their selection included all the top tier manufacturers, their installers were masters of their trade and the customer service was amazing.Abbey made choosing flooring a quick and painless procedure-besides showing us options that suited our taste, the sales folks also taught us about the flooring, how it would wear, how difficult its upkeep was and how it would affect the homes resale value.To make sure that we absolutely loved our flooring options, a salesman even met us at the model home to take measurements (since the builder wouldnt provide) and brought samples which we could lay on the floor to see how it each looked in the rooms natural light. Whats more they even gave us a dozen flooring options to take home and deliberate over.Once we chose the flooring the installers came right out and started plugging away. They were polite, clean and considerate of the new space. The flooring was installed on time and looks amazing.I cant say enough about the people, the floors and the store. Were customers for life and wouldnt let a friend or loved one go anywhere besides Abbey. Dont get distracted by the proliferation of flooring options on Miramar, or in San Diego in general. If you want great prices, tons of flooring options, a gorgeous and painless installation and impeccable customer service, Abbey is your only option.

Ga
Review №43

I came to Abbey carpets as a first stop on Miramar road while shopping for carpets for my new home.I ended up falling with love with a wool carpet that Seth was able to procure for me for a great cost. Frank was the installer and he performed most amazing and immaculate job. House has literally transformed into a beautiful home overnight. I really valued Seth and Justine enthusiasm, customer service and care. They worked really hard to help us meet all of our deadlines on moving in. They are very accommodating. We have been enjoying carpets for 3 weeks and we are absolutely in love with our flooring.

Ar
Review №44

Just had my condo upgraded with ceramic tile and the unit looks great. My experience with Abbey Carpet and Floors was highly professional, responsive and very accommodating (no pressure, no foot dragging, etc) overall. My contact Shah was fun to work with, patient and provided me with valuable guidance along the way. My installer team led by William delivered the results in a timely manner with high quality craftsmanship.

Li
Review №45

We had a great experience with Abbeys carpet.Manny and Gabriel helped us choose the perfect carpet. The installment process was fast, easy, and very convenient. The memory foam that they installed underneath the carpet feels amazing. I highly recommend these guys. They get you what you need for a great price!!

de
Review №46

We went in to find a vinyl felt back and its nowhere to be found, the gentlemen that work inside helped us on what to do next in order to get the thing we wanted. Very helpful. Thank you!

Ta
Review №47

The service was exceptional, absolutely wonderful people to work with. The employees were very courteous and helpful. The installation was faster than I had expected. Were very happy with the final product and the finishing details. Our floor looks awesome!! We would gladly recommend this flooring company.

Li
Review №48

We just finished installing hardwood floor and carpet throughout the house. We had no idea what material and color to choose. Seth spent hours and hours helping us make our decision. We brought samples back home several times to make sure they were exactly what we wanted. We got an amazingly good deal in price. We are so happy with their work that we would highly recommend them to anyone who has a flooring project. These are awesome people to work with.

Da
Review №49

Simply put: Our house was transformed by high-end carpet, skillfully installed, for a great price, by Abbey Carpet. It took awhile to figure out what we wanted, because Abbey offers so many alternatives, but Manny, Seth, and Justine patiently answered our questions as we sorted things out. Frank and Frank Jr did a great job removing the old carpet and pad, carefully and efficiently installing the new in one day. Highly recommend Abbey Carpet for the people, the products, and pricing.

Do
Review №50

I am so happy with my new flooring! Shah and everyone in the store were so helpful and I wouldn’t hesitate to use them again in the future! 5 stars!!!

Ia
Review №51

My wife and I went in a few different stores looking at flooring for our new home. No other store gave us the welcome feeling like the team at Abbey Carpet and Floors and they had the best selection to choose from.Justine was so nice, she helped us find the exact carpet we were looking for. Seth guided us in our flooring choice and made sure it was what was best for us. He also kept us within our budget and made sure we met our tight timeline. When it came time for installation, Shah and Gabe were always available and made sure that every detail was taken care of. We absolutely love the way the carpet & flooring came out! Weve been complimented on our carpet & flooring by everyone who has walked in the house.We couldnt of asked for a better experience from start to finish in our purchase. The whole team treated us like family and made sure we were completely satisfied. We highly recommend Abbey Carpet and Floors to anyone for any size job.

Ra
Review №52

We were moving into a new house that needed new carpet and tile. We worked with Justine and Seth; both were extremely knowledgeable and gave us a lot of different choices. In addition they came out to our home before AND after to make sure everything was to our liking. We shopped around and their prices are extremely competitive. However, their friendliness, professionalism and customer service are unbeatable; excellent experience overall.

Kr
Review №53

We are extremely pleased with our Abbey Carpet experience. Justine was very helpful and friendly, she went out of her way to help us with our selection. Frank Sr. and Jr. did a great job with the installation. Abbey provided a great carpet selection with excellent quality and service. Everyone was very professional and friendly. We highly recommend Abbey Carpet and Flooring.

Vi
Review №54

We decided to replace all of our flooring in our home in August of this year and Abbey was the first supplier that I contacted. Gathered some samples for wood, tile and carpet and collaborated with my family to decide on the best materials. We decided on a combination of tile and carpet for our home. Measurements were promptly done and reasonable pricing was provided.As luck would have it, a week later we had a hot water slab leak and the project took on a different life!We explored another supplier for comparison pricing and options and found both tile and carpet that we liked better. The bad news is that the pricing was significantly higher! Honestly I preferred dealing with the staff at Abbey!So I returned to Abbey with my preferred samples and asked them to see if they could locate comparable products! The tile alternative was located quickly and finalized with Abbey! The carpet turned out to be very elusive but they were confident that they could help me. All of the staff at Abbey was ready, willing and able to assist me but the carpet was finally located by Alec, an intern on training! Shah was very helpful as well in finalizing the order, measurements and quote!The install teams were amazing: William for the tile and Frank for the carpet. Scheduling had to be flexible due to the slab leak repairs but all is done now and I am a very happy homeowner! The house looks brand new!I would recommend Abbey without hesitation!!

De
Review №55

Seth and the team did a great job with our wood floor, both choosing the best product and the installation was well done. They were courteous to work with and delivered the finish product on schedule. There were a few details of the installation that were overlooked, but the team responded and kept us happy. Abbey also did carpets for us (great job) and tile work in our bathrooms which turned out good.

Da
Review №56

Go into Abbey Carpet and youll be met by some of the friendliest and quirkiest New Yorkers, Seth and Justine. They really make you floor shopping an entertaining experience! Not only did we feel we got a great deal, but also great quality flooring and their attention to detail was superb, including some tricky molding in our downtown high rise condo. They were also flexible and willing to come out and measure while we were in escrow and help complete the HOA docs so installation could start shortly after we closed. We highly recommend using Abbey Carpeting. Say hi to Seth and Justine for us!

Pe
Review №57

Great products. Great service--prompt with lots of knowledgeable personal attention. Best of all, great prices. Justine knocked herself out for me, supported by the whole team. Ill never go anywhere else.

Da
Review №58

Seth and the team at Abbey are great to work with. Everyone has a great sense of humor and vast knowledge of wood, tile and carpet. We chose a wood-looking tile plank and couldnt be happier. The installation was done by Steve ands Shaun and we couldnt be more pleased with their timeliness, attention to detail, calm and friendly demeanor. What a pro crew from the moment we entered the store till we thanked them for a job well done. Their price was more than reasonable and service exceptional.Give them a shot, it will be the best flooring move you make.

Ja
Review №59

I had an awesome experience with Abbey Carpet & Floors! I did a kitchen, family room, living room/dining room remodel and picking out the flooring was by far the hardest decision for me. I was covering the entire living space in my home with hardwood so I wanted to make sure I loved it and it took me 3 months to decide. Travis and Seth were both very helpful and patient with me in making my decision. The install went perfectly! Aaron came in with his team of guys and the three of them went to work. I decided to include a hallway so there wasnt enough material to finish the job, so one of the workers, Donovan, drove 3 hours to get me the extra flooring that I needed so that they could complete the job before the long July 4th weekend. They cleaned up all of their mess and my floors are absolutely beautiful. I couldnt be happier. It is the first thing that everyone comments on when they enter my home, how beautiful the floors are. Now I need to get area rugs and work on new carpet in the bedrooms and I will definitely go to Abbey Carpet & Flooring. I would recommend them to anyone. Great job guys!

Jo
Review №60

This is my second carpet from Abbey Carpets and Floors. The first was 12 years ago. When it came time to look for a new carpet, I knew I would go to Abbey for 1) good advice and recommendations 2) price, and 3) the best, most caring service one couldhope for. Justine, Seth, Jeremy were so professional and personable. Frank and his son were attentive to detail and careful with furniture moving and installation. I am very pleased with my beautiful new carpet and the experience with my old friends.

Ku
Review №61

I would highly recommend Abbey Carpet and Flooring for anyone who wants great looking floors at an affordable price.Being the first time home buyers we had a great expectation from our new place and a lot of things on our wish list – major one being the flooring.This obviously comes with a high price tag, a lot of challenging decisions and a lot of turmoil related to move and cleaning.Seth and his team at Abbey carpet made all that just a piece of cake for us. Not only were they prompt in taking the measurements and getting the quotes to us, but they were also very efficient and skilled in completing their work on time on a tight schedule.Seth sat with us for hours guiding us through the flooring choices, giving examples and helping us with the designs.He also has connections with most of the flooring and tiling deals in San Diego area, so the options are countless and you’ll have a variety to choose from.He and his team overcame all the challenges during the installation and gave very useful suggestions to improve the look and functionality of the home.They had to work on a really tight timeline for us(due to delay in closing), yet they completed and delivered cleaned project to us on time.We have already referred Abbey Carpet and flooring to a lot of our friends planning to do the flooring and we will continue to do that to anyone looking for the same.Thanks Abbey carpet for making our home look more warm and inviting.

Ma
Review №62

I used abbey flooring to fix my floors after a flood. The price was good, and they were able to make my first stair rounded, when other companies would not do it. Manny was my salesman and he also took the time to come and look at the work himself, as well as when we saw something that we wanted fixed to our specifics, re-staining the stair,they happily did the work. I will use Abbey again. Plus Manny is energetic and fun to work with, and he gets the work done, the way you want it even if they have to come back to your home, and they do it without attitude, fantastic customer service.

To
Review №63

Abbey Carpet and Floors has an awesome sales team that was able to help us pick a beautiful carpet and tile for our first home. My wife and I had a good idea of what we wanted, but Justine and Jeremy helped us narrow down many options that fit within our budget. They never pressured us to go with them and made it comfortable to shop around - in fact, Justine recommended it. In the end, we went with Abbey because they had the best prices, excellent reviews, and seemed like really good honest people. Their tile and carpet installers are professional and do great work. Steve (tile) and Frank (carpet) are the best! They show up on time, work fast, keep a clean job site, and are perfectionists. I will definitely use Abbey in the future and would recommend them to anyone. If youre on a tight budget like we were, try to meet with Seth (owner) because he has great ideas to reduce the overall costs.

Ke
Review №64

Abbey Carpet & Floors did a great job for us! Justine in the showroom was helpful, caring, and knowledgable. She helped us pick out a great carpet. Justine checked in with me several times to let me know who would be coming to install, to confirm, and to let me know she received my payment. She really went out of her way to accommodate us. Frank did our installation and he and his son did an amazing job. They worked extremely hard all day long! I am very satisfied with the service and the product I received from Abbey Carpet & Floors. Thank you!

Wi
Review №65

I cant recommend Abbey Carpet & Floors enough! Abbey is a family run business with a team that is so fun to work with, there is no way you will leave the store without a smile, they are awesome! Not only are they fun and warm people, they are very professional and installed the carpet on time and in budget. I was super happy with the results and will be using them again for other services. Thank you so much for the great experience!

De
Review №66

They were nice enough, but as far as Im concerned, they were not very professional. They came very quickly to my home to give me an estimate on the project, but then would not call back with a quote. I tried calling, but I guess they were just too busy to be bothered. Wouldnt recommend.

Li
Review №67

Abbey Carpet & Floors do the great job for my for my four bedrooms today. We are very satisfied with service and products, and still reasonable price. Thats a good experience, I will recommend to my friends.

Jo
Review №68

I checked out quite a few flooring companies to put in my wood floors. Abbeys price was the same as all their competitors, so I made my choice based on my Gut feeling and I was right. They did a great job and as with any large jobs (Mine was 1600SF of engineered hardwood floors laid diagonally) there are mistakes. The true judge of a company is how they handle mistakes. Abbey flooring stands by their work and fixed all minor repairs. That was after I paid them too. Thats hard to find.So if you want a flooring company that does good work and stands by it go to Abbey. I will say its quite entertaining when you go in their too. Adam, Seth, Murray and everyone else are all quite the cast of characters. I felt like I was back home in Chicago. :-)

Li
Review №69

Without any hesitation, we can say that our experience with Abbey Carpet & Floors exceeded all expectations. Seth and team made it their personal commitment to ensure that the flooring aspect of our new home would be the least of our worries. From the beginning, we received helpful advice rather than an upsell. Further the timeliness and quality of work were exceptional. Abbey uses installers who are professional and courteous in every regard with their mission to ensure a flooring installation of the highest quality. We will use Abbey for our next flooring project and would recommend them to anyone we know.

Ki
Review №70

A very pleasant experience. Although I looked around and got quotes from a few others, I am glad that i finally chose Seth at Abbey. Very professional and helpful right from the start of choosing the laminate.Seth makes you feel as if he is family and takes care of you very well. Excellent installers and very particular to the minutest detail. Their price was very good and their crew took care of moving all my stuff and arranged it identical to what it was before they had installed .Great job, guys.I am delighted and cannot give a higher recommendation for professionalism and workmanship and would never hesitate to refer them to anyone.

St
Review №71

Seth help me, he has an excellent eye for colors and interior decorating, was very helpful picking a wood floor out that would blend with our existing wood trim. The job was installed with perfection. We are very pleased with how it turned out, beautiful!

LE
Review №72

I am very pleased with the quality of customer service and great workmanship your company provides. Your installers has worked hard for the whole week to install my new floor and left the house clean at the end of each work day. Seth was very adept in guiding and educating me through a myriad of flooring choices which alleviated all the stress that normally comes with it. Ultimately, my wife (very important) and I are very pleased. We also gained a new friend. I am recommending your company to others because of our satisfaction with your service. I look forward to doing business with you again in the future.

Jo
Review №73

John & Joy Dec 5, 2011 It’s hard to imagine buying carpet and tile would be a pleasant and fun experience but it was. Seth, Justine and Murray were a real pleasure to work with. We were happy with the price we paid and the service could not have been better. They sent Manny’s Carpets to install the carpet and they did a beautiful job. Manny’s crew were great! They did a professional job in a timely manner. Also Steve did a beautiful job installing the bathroom tile. We would recommend Abbey carpets to anyone!

Ro
Review №74

We just finished our hardwood flooring downstairs with these people. I would say that these are awesome and extremely fun people to work with. They did our upstairs flooring two years ago. We were very satisfied. So this time we went straight to them. Seth, as always, spent a lot of time helping us pick the right floor. Arron and his crew showed great craftsmanship. We would not hesitate to go to them if we ever had to do our flooring again. Working with everybody in the store is fun!

da
Review №75

Met with Frank, reviewed options for our needs for a good 20 minutes. Did a great job and was very personable. But at the same time and for the full 20 minutes the manager/owner was loudly and verbally abusing his employees so everyone in the facility could hear him. I have no interest in doing business with a company that has that kind of work environment!!! I was embarrassed for the employees.

Yu
Review №76

The Abbey Carpet & Floor San Diego store installed hardwood floor for my entire second floor and two rooms on the first floor last year. They did an excellent job and more than we asked. We found this store on Google Maps. We went to the store, and the owner, Seth, warmly welcomed us. Seth is such a nice and knowledgeable person! He told us that our satisfaction is guaranteed. If we were not satisfied, he would redo the job at no cost. He said, and he did. We had a spiral staircase, which had carpet in the center and solid wood at the end of the two sides on each tread. We wanted to use wood to replace the center carpet. At first, they replaced the center carpet with some kind of wood (not solid wood), and they were almost done, but we didn’t like it, so they knocked it down and installed solid wood. We thought the work was acceptable, based on what we asked for. Seth then came to inspect it and said he was not satisfied with the results. He then sent his crew to take the old side tread and the center wood out and replaced it with one tread for each stair. My spiral staircase looks so beautiful now. After the crew finished the job, he ordered a deep cleaning to clean the wall and floors. Recently, we found some defects on several planks in one of my first floor rooms. He checked and said that he will redo the floor of the entire room for the best result at no charge. We were so touched by his offer. Here, your satisfaction is guaranteed and he keeps his promises. This is how he runs his business. I highly recommend Abbey for your flooring.

Mi
Review №77

I rarely post reviews, but have been very impressed by the service provided by Abbey Carpet and Floors. Ive had carpet and hardwood installed throughout my home and am very happy with the final result.Seth did a great job suggesting options to fit my budget and provided outstanding customer service.Will definitely work with them again.

Ma
Review №78

I was looking for flooring for the remodel of my home. Two of my friends recommended Abbey Carpets.From the first visit, I was made to feel comfortable. Everyone at Abbey Carpets, including the installers were kind, understanding and considerate of my flooring needs. I will recommend Abbey Carpets to anyone who needs flooring.

Ai
Review №79

I had spent alot of time looking for carpet and hardwood floors and got multiple quotes. I fell upon Abbey Carpets and was pleased with their service as well as their prices. It was a real pleasure to work with the staff and I am very appreciative of all their assistance and advice. Thank you Seth, Murray, and Jeremy for the great customer service!! Make sure you check with Abbey Carpets before you make any decisions. They are worth the time!

Vi
Review №80

We just finished installing tiles in our kitchen and laminate in our living room area. Best prices in San Diego and excellent quality of work. Customer service is the best in town, any problem you face - there is always a person helping you with it. Seth, Adam, Jeremy -all took care off us very well and one more thing did I mention Seth and his ways to make customers happy :)? I will definitely recommend anyone to go with abbey services (tile, laminate etc) and also of course will avail their services again whenever we need it. A+++.

A
Review №81

I highly recommend using Abbey Carpet & Floors for your next flooring project. The team at Abbey did an excellent job in helping me install wood floors in my entire home. Seth and his staff are professional and fun at the same time. The store feels like a family run business not like you might feel at a discount flooring store. They provide personalized service and will go above and beyond to help in any way that they can. I love the result of the floors and the entire process so I am one happy customer! I will use them again for future projects!

Hu
Review №82

Great experience with Abbey Carpet & Floors. Good price, great customer service. Seth is very knowledgeable and kind, wonderful to work with. The carpet installation was perfect. Highly recommended!

Pa
Review №83

From the moment I walked into this family owned business I immediately felt like I was part of THEIR family. Great people, great customer service, and a great selection of products. I will definitely be returning to Abbey C&F and using them for future home projects, and I suggest you do the same!

J
Review №84

We bought a new house a few months ago. We needed to replace the carpets and we went to Abbey Carpet. We met Seth and his crew. Helpful and excellent from start to finish. We love our new hardwood. There was great attention to detail. The installation was fast but thorough. No stone was left un-turned. I cannot give a higher recommendation for professionalism and workmanship. Price was really good too!

De
Review №85

Seth and his team did an outstanding job installing our floor and carpet. They were professional and got the job done quickly to our utmost satisfaction. I would highly recommend Abby Carpet and Flooring for all your flooring needs.Debbie and Alan

St
Review №86

This is an amazing little shop. The owners are great people and are very easygoing and very attentive to your needs. My next project is carpet and I will definitely come back here again.

Er
Review №87

Highly recommend these guys. Saved us just before the movers came. We removed a washer/dryer only to find a rotten wood floor. Seth had his guys in there in 3 days! Floor ripped out and new beautiful tile put in. They recommended the tile since a washer/dryer would be sitting on it and it flowed nicely with the wood flooring. Thank you Seth, Manny and Gabe!

Ke
Review №88

We are so happy with our new flooring, so glad we listened to Seth and Justine and went with their suggestion! It is great, looks great! The install was smooth and faster than I thought- Thanks Seth and Justine.

Ka
Review №89

Adam was extremely helpful, knowledgeable, and quick in getting everything i needed to repair a section of flooring. Great service going above and beyond.

To
Review №90

We went to a couple places on Miramar Rd looking for carpet and/or wood for our stairs to make the house pop a little more. After some less than favorable experiences in other places we found Abbey Carpet on Google and saw the reviews so we decided to give it a shot. We were greeted by the owners and found it to be a wonderful, family like experience with no creepy sales people following you around, just folks willing to listen and help. No one tried to upsell us, or push anything we didnt need. We found what we were looking for and within a couple weeks it was ordered and installed. The installers were efficient and nice, they did a full walk through and made sure we were happy.Great overall experience, in the future if we have a need for carpet or flooring we will be going back. Nice to see that there are still small shops willing to help and give you an experience that you can actually enjoy when shopping, no pressure. Not to mention the prices were hard to beat. Excellent work.

Ha
Review №91

Seth is very friendly and will work for your needs. I had existing wood in some places and wanted to find a macthing one. They were very helpful in providing sample pieces and providing the right one. Price was reasonable. Arons team (Installation guys) were on time and very professional. Overall very happy with the service

Th
Review №92

If you are looking for carpet/flooring in San Diego, no need to shop anywhere else. Abbey Carpet has the best service and prices in the county, which is great because you dont have to waste your time anywhere else. Seth, Justine, Frank and co. do an excellent job. The next time I get carpet, it will be my 5th time doing business with Abbey. Since I started doing business with Abbey, I wont go anywhere else. Its great to know I only have one place to go for carpet/flooring needs and with people that I trust.

St
Review №93

There are lots of stores that sell tiles in Mramar area, but this is by far the best one. I am so glad I went there first when I was looking for tiles for my house. They have huge variety and perfect customer service. There is no such thing as we dont have it or we cant get it for you with these guys. This store is a perfect example of how business should be run. Keep up the good work, guys!

Ya
Review №94

We had Abbey Carpet and Floors do our Flooring, and we love what they have done to our house.Seth and team have a lot of options to choose from in the store for Wood, Laminate and Carpets. Pricing wise also they give you the best deal.Overall I am thrilled with the flooring of my new house and would highly recommend Abbey Carpet for your flooring needs.

Em
Review №95

Had a blast working with the gang over at Abbey. I initially called and was advised to come into the store. At the time, I was hoping to get some real information over the phone, but I now understand that it really is better to walk in the store and get some face time with them. And aside from the shop talk, talking with them was a really fun way to spend some time. Bring your sense of humor - its kind of a trip.Something I really appreciated was an itemized estimate on the spot. No made up number in which you have no idea where it even came from. The estimate came in significantly below a couple other places. The team came to the house several times to measure and verify what needed to be done. They were upfront with everything from price to potential issues that may arise.Our kitchen floor was at the time about a quarter inch higher than the adjacent living room, and other places told us on the spot that this could not be made even. We were told that we could only put tile in the kitchen. Jay (installer and REALLY nice guy) took a look and dug a bit deeper into why there was a difference. He was pretty confident it could be done. While Jay felt cautiously optimistic about being able to pull this off, Abbey was honest about not making promises. This was nice.We also had carpeting in part of the hallway that we wanted replaced with wood. New wood was required for this section of the hallway,In addition to new hard wood and carpeting, we had them sand and stain all of our existing hardwood. We went with the English Chestnut. Has a rich brown color with a slight red hue but not an overpowering amount. It looks great! Jay painted a bunch of samples and put up with us a we went back and forth (again, really nice guy).New wood was installed in the hallway, and Jay laced it in directly with the existing wood. Never would have known that the wood didnt exist previously. The kitchen to living room transition is seamless. Flush and the color matches. Like the hallway, you would have never known that there was ugly laminate raised a quarter in the kitchen.We replaced the carpeting in the master bed as well. Its awesome. We ordered a very plush line in the iron frost color. Feels great on your feet and was not expensive. Looks great on grey walls. I forget which carpet brand, but Abbey, feel free to respond and let people know.Something to note is that you can tell Jay takes a lot of pride in his work. Hes not just doing a job. His heart is in it. This came out as he was trying to figure out the raised kitchen issue. He wanted it to look good for himself as well as us. Going half-assed was not an option. I would definitely ask that he does the install.Overall, Abbey Carpet was a pleasure all the way through. Somehow, the final price came in a bit under the initial estimate, and everybody who sees the floors loves them (so do we). The other reviews are on point about them treating you like family.Maybe bathroom tile next?

Pe
Review №96

Excellent customer service. Shah was a pleasure to work with.

Ja
Review №97

I get it… renovations are messy and rarely goes as planned. However, how you deal with the issues separates the experts from the amateurs. That is why I am so pleased to give my highest recommendation to Abbey Carpet and Flooring.Let me start off by saying that my kitchen and home renovation experience was a comedy of errors. I had to deal with one problem after another from vendors who were supposedly experts in their craft! The only saving grace from this experience was working with the team of professionals at Abbey Carpet led by their fierce leader, the incomparable Seth Bogart. Seth along with Steve, Shaun and Jay were a joy to work with. They all took pride in their work and would bend over backwards to make things right.Don’t let Steve and Shaun’s tough exterior fool you. They both are soft-spoken and really sweet (sorry guys if I’m destroying your street cred). Even in the midst of all the chaos, they kept their cool and were totally professional. Steve had to deal with a couple of mis-steps by my interior designer but he was able to creatively find solutions to the downstairs tile flooring while Shaun quietly and efficiently installed the upstairs wood flooring to near perfect execution. Jay was tasked to work on the curved staircase, which looks simple enough but truly was challenging. He was meticulous and made sure we understood our options. We were definitely thrilled with the end product.This review would not be complete without me singing Seth’s praises. Seth is a true character and made the entire renovation experience bearable. He was upfront and fair in his dealings with us, but what impressed me most was his ability to make us feel that he was looking after our best interests. I can go on and on with my compliments but I don’t want him to get a big head.☺ The greatest compliment I can give him is to hire him again to install the flooring of our other house.

Er
Review №98

Just recently had wood flooring installed in several room. Competitive prices, great service and quality install. Very pleased with Abby Carpet and Floors. I most certainly recommend them ..Eric

Fr
Review №99

Best place to buy flooring

Mi
Review №100

Very dishonest and expensive. First the estimation: over and above the normal, listening at least two times the normal price for material. I will post the replay: Hello Mike I had the pleasure of reading your email.🔴 Please be aware there’s no commission in the store.🔴Please also be aware we do not use cheap self leveling compound!🔴 please be aware Mathew quoted you on natural red oak Somerset collectionEP512GOE🔴Please note our costs including labor out the door run me $3392.83. Mathew cell price of $4322 is more than fair🔴 Matthew charge you for four bags of self-leveling if we did not use four bags of self-leveling we Donely charge you for what we used.🔴Mathew is a very honest guy. And as your email says honesty goes a long way. So my next comment will be quite honest🔴You have serious mental issues.Bottom lines I payed : wood (EP512GOE) delivered to my house $1,700, materials $120 and $600 for install. so I was right all together, the job cost me $2,420 cash that is HALF of the estimation, cash.Who is dishonest mister NO NAME? that reply to my email

Information
100 Photos
100 Comments
4.8 Rating
  • Address:9446 Miramar Rd, San Diego, CA 92126, United States
  • Site:http://sandiego.abbeycarpet.com/
  • Phone:+1 858-566-2950
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Countertop store
  • Flooring contractor
  • Tile store
  • Wood and laminate flooring supplier
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
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