As always excellent customer service. Nothing like having a place that you can take your luxury car and trust the team’s knowledge.
Great service with a nice loaner. My car runs better that ever.
Great service, excellent quality, good price. We use shop for 3 different cars. I recommend.
Holland has deep expertise on the cars they service -- ive had them do major engine reconstruction surgery and they execute flawlessly, with no surprises. They communicate about any changes to plan immediately, and are very clear about options. I appreciate their transparency, and allowing me to make the ultimate decision when it comes time to decide what repairs to pursue.You may find a cheaper option out there but you will not find a higher quality experience that can be trusted, especially in the case of an older vehicle that you want to see run many more miles, as in my case. Cant say enough good things about the team at Holland in San Carlos.
Picked up and delivered car, very convenient! Sean was great and professional. Excellent work on my Volvo for the last 3 years.
Everything was great, the only thing was my quote was a little more than what I was told over the phone. But love Holland Care, very professional and did a great job.
Fantastic service. Thank you Shawn for your friendly, efficient way of always taking care of me and my car - both emergencies and regular maintenance.
I’ve been getting my car serviced here for 3-4 years; Sean and Jason are always friendly and helpful! Great all round service.
Shawn is exceptional!! I don’t trust anyone else with my car. Thank you!! 😊
Awesome job as always. Best place in the Bay Area for service. And we drove from Dublin to continue to use Holland. Been using them with each car we have had for over 25 years. You want someone that is stable, in business a long time (repeat customers only happen when you do a fair job at a fair price). I would never take my car to a dealer after warranty. Holland is top notch!
Quick service with loaner car. Great spot
100% perfect. Great customer service, quick, effective, will take my car here again in the future.
We have a 2014 Mini and the ABS fluid was low. They checked the brakes and topped off the fluid. They are always super helpful, will loan a car if needed, given COVID and follow up rapidly. Would definitely recommend.
Thank you so much for the wonderful service you provided today! Between the ease of picking up my car and delivering it back to me at the end of the day, the clear communication of what my car needed to be taken care of now and what we would be watching for a future service, and the surprise car wash you provided before returning my car (and boy, did it need it!), I am thrilled to once again come to you to for all my car maintenance and repair needs. You guys are the best.Thanks,Glory Arnold
I’ve been taking our Benz & Bimmer here since we moved to San Mateo. The customer service is phenomenal, significantly better than any dealership. I’m a female and they are NOT condescending when talking to me. They are honest and straightforward with servicing your car. My car is an older model and some of the major replacements have come up. Shawn and team have been great at prioritizing the key repairs so it’s not so financially overwhelming at one time.The shop is organized and clean. Service is punctual and friendly. When I bring my car here I feel I’m leaving it with a knowledgeable and thoughtful team of professionals.
Excellent customer service! Great work! Holland car care is amazing. Best car shop I’ve been to.
Always excellent service from Shaun and his crew! Recently took care of my wifes battery issue while she waited. Highly recommend for all European car repairs and service!
They always take good care of their customers, including me. Thank You
Always A+++ Highly recommend!
Excellent customer service and the job was completed as promised. Thanks so much
Always good to work with Shawn. He knows me and Holland knows the cars.I prefer to bring all my cars to Holland!Thanks!
We bring both of our cars here (Mercedes and Audi). They always do a great job and are very thorough and careful. There are probably cheaper places, but we trust these guys and they have proven themselves over and over. I also never worry that theyre selling us something we dont need. There have been a number of times that theyve told us that we dont need things that we thought we did. Highly recommend.
The management and mechanics are orchestrated perfectly which allows Holland Car Care to run smoothly. (No pun intended!)Ive brought my older MBZ to other dealers but it was business as usual whereas at Holland Ive built a relationship with the staff of trust and admirable professionalism that is far superior to the large name brand establishments. Great work and people!
Holland Car Care is the go to repair shop I use for my Mercedes E350. They always take the time to thoroughly go through my cars systems to make sure they are working properly. The best part is there is no upselling on services I don’t need ( always hated the dealership for that). The service advisors are knowledgeable,professional and keep me posted on my car so I know when it’s done so I’m not waiting around. The prices are completely reasonable for my MBZ (cuz German cars can be expensive)Technician are master tech’s and that’s a major plus in my book. A+++ in my opinion
Very professional and courteous. Kept me updated at intervals re: status of car.
Holland Car Care does a great job with my car, and Ive been going to them for years. The do a good job of explaining whats nice to do vs. needs to do. I trust their recommendations and they are always transparent about costs and what to expect.
The front of shop team continue to just be incredibly professional and trustworthy. The are punctual, extremely knowledgeable, and constantly working to make the entire auto repair experience transparent and trustworthy. After growing up with my Dad managing a major brand repair shop, this shop and their people are truly live the Quality is Job #1 ethos.
Everything was taken care of, and I never interacted with a person.I trust that the quality is first rate as it has been in the past. I left my car the evening before, and it was finished before I was fully awake the next day. Sean, manager, is always very pleasant and professional.
I prefer to turn my own wrenches, but when I cant, I bring my Mini Clubman here. They are always professional and courteous. I particularly appreciate their willingness to share their wisdom when I have mechanical questions. I was astonished the first time I saw how clean they keep their shop area. Thats a very good sign.Additionally, the waiting area is great, the coffee is good, and they dont mind at all when my dog tags along.Today, I had a commitment and had to be out of there quickly. They got my maintenance done almost an hour early, and they had even given my mud-caked Mini a quick bath.These folks are great. Pay a few bucks more and get competent, quality service. Do it. Your quirky German car will thank you.
Always a positive experience here. Transmission went on my Mercedes,Shaun worked to find the best deal for me, and I did have one other quote, so I know his deal was a good one. It is nice to have a rental car when my car is in the shop too, every little bit helps. Everyone is kind, thorough in explaining what needs to be done, and very customer orientated.
Got 4 new tires installed quickly, resonably and professionally. Great group of folks who work at Holland Car Care! :-)
From my initial request for an appt, to the delivery of my car after service, Holland was a pleasure to work with. They were reliable, trustworthy, thorough & transparent. They performed a check up on my Mini as well some additional work, including tire replacement & alignment and my car is driving so much better.
We have been customers for many years. Always excellent service. No worries about being sold things we don’t need. Recommend them highly.
With the recent air quality issues decided to replace cabin micro air filter. Shawn allowed me to drop off the car and then did the job in less than 1/2 hour! I walked over the Starbucks and he called me once the car was ready. Great coordination and fast execution!
They do a consistently great job of maintaining and repairing our cars. Holland has gained our trust over the many years we have worked with them.
As always....thank you for your continued professionalism and expert care.
Holland Car Care is simply the best!!! We have used them for over 20 years and wouldn’t think of going anywhere else.
Great professional service and customer service. The work they performed on my car is flawless.
Great shop, great people, fixed up my VW quickly and did a great job. Highly recommended!!
Excellent service. Easy drop-off and pick-up. My car was ready as promised and gave recommendations, but without trying to push for extra services. I will definitively use Holland Car Care for all future services.
Holland was great from start to finish. Got me in quickly. Spent only a few minutes at the counter, loaner car ready and waiting. Investigated the oil leak in my A6 and did only the repairs that were necessary, coming in way under original estimate, which was based on Audis diagnosis. Delivered on time. Thanks to Shawn and the mechanics at Holland!
Had my 2000 540i in for a front-end alignment. I was able to schedule the appointment right away, and they had the car in and out in less than an hour. Service was great!
Last-minute request to replace a battery on a Friday afternoon, and though they were obviously slammed, they fit me in. Great service by a great team.
Worked with Shawn - this was my first experience with Holland, but my wife has been going to Holland for years. They did a great job on my car and got it back to me on a timely basis at a good price. What more can you ask?
Kind, professional, and quick. I love this shop!
Holland Car Care knows vehicles and has great customer service. Shaun and Jason are always a pleasure to work with. They you the information that you need to make a decision. The mechanics are knowledgeable and do a great job as well,
Holland Car Care has to be the very best in the business!!!! I took my car in thinking my transmission had gone out expecting to pay a huge repair bill. After all was said and done, the problem was caused by repair work that I had done a few months ago by someone else on my radiator. They were so incredibly honest, gave me a loaner car and went to battle for me to get some money back from the other shop. I cant say enough good things about them, Louie Martinez was the most thoughtful and caring person, kept me in the loop every step of the way and was fantastic. They are my go to from this day forward and I will be referring all my friends and co-workers to them. Great job and THANK YOU Louie for all your help and honesty, youre the best :-)
This place is super expensive. Oil change costs $110 but they did give me free Lyft rides. The free estimates for all other repairs were very expensive. The staff is however courteous.
Very happy with the service from beginning to end. Definitely will be returning.
Enjoying my new tires. Thank you for the super fast change.
Shawn and Holland Car Care were great in helping us with a used car inspection. They were extremely thorough and very communicative throughout the process. Their service helped us make an informed decision.
Sean, Jason, and Brian are always on top of it, theyre professional, efficient, and the techs are top notch !!
Good communication and prompt service. And a loaner car for me was a big plus
Holland Car Care has been providing service for our families vehicles for over 35 years now. I live in the East Bay and make the journey to the Peninsula, because I trust them and they are like family to us, after all these years.
Sean & crew at Holland Car Care are great. Have been going to them ever since I moved up to the Bay over 2 years ago. Things are clearly communicated and prioritized for you, so you know what should be taken care of now versus later. Have had various repairs so far and no issues. Trust worthy and highly recommend.
Shawn, Brian and Louie are fantastic. They will go out of their way to make you happy by taking great care of your car. Very professional!
Always great service. No long wait times. Professional repairs.
Fuel pump had to be replaced in my 2011 335i. These guys did a great job, showed me the pump (I was curious what I just paid $1450.00 for) .Super clean work area, guys up front were great, gave us a loaner car.Very clean reception/waiting area. I will return. Thank you.
These guys take all of the fear and mystery out of going to the mechanic. Full transparency, amazing customer service and Shawn will make sure you have a second-to-none customer experience!!
A much better choice than going to Autobahn in Belmont.
Happy with the service - quick to diagnose, reasonable and timely repair
Done on time, as promised, with friendly courtesy. its like working with friends.
Five Star Service and friendly team!!
Watch out! Your customers expectations are pretty high because of your great job.
I would recommend them for their attention to detail. Thank you!
Long term trust! I had my car serviced for years and now I call for recommendation for detail cleaning. And they come through again with a superb recommendation! Thank you! I highly recommend Holland Car Care!
Holland Car Care is where I take my BMW. We’ve been appreciative customers for over 15 years. Highly recommended.
Brian did a great job, they are always on time with great quality !!
Fair price, clean modern facilities, and professionally well run auto repair company
Everything went really well! Great crew!!
Very professional and fair. Its hard to find a good shop, and I am glad I found them. I take both my BMWs to them and they have always addressed all issues in a timely manner and at a fair price. Theyre not the cheapest around, but I wouldnt take my cars anywhere else.
Super-efficient, terrific attention to detail! They consistently exceed my ridiculously high expectations!
Very professional, they know what they are doing.. a place you can trust
Holland Car Care is great. They have excellent customer service. Extremely helpful, informative and honest.
Very professional and quick service. thank you!
Great service. Got things done quickly. I will be back.
We have been taking all of our cars to Holland for the past 17 years... we trust in everything they do for us.
I love this place an Sean is AMAZING! Service is outstanding
Great shop!!
Replaced water pump, thermostat and hoses on a 2001 Porsche Boxster S.
Always the most trustworthy when dealing with car issues!!!Thank you.
Fast diagnosis, quick repair and reasonable price for this visit.
Great service--go out of their way to give advice and provide options, very reasonable rates.
The Holland team are always a pleasure to work with - congenial, knowledgeable and above all, competent.
As always Holland Car Care was responsive, on time and did a great job.
These guys set the bar so high that everyone else just pisses me off now. They are the most honest and affordable in town.
Excellent place for your German cars regular maintenance and service.
Love the place, great people who care about you and your car.
Better choice than Autobahn to service a Mercedes
Good prompt and reliable service. Advisor esp. Brian is very helpful.
I have been taking my BMWs to holland car care for over 10+ years. Sean and Mark are super knowledgeable about European cars and will only recommend the needful fixes. No over selling or any scare tactics that you encounter at most dealerships. The price is on par but they stand behind their work and I have never had occasion to be dissatisfied.Their new location at San Carlos is really nice with free WiFi and an espresso machine.They say that finding a trusted car mechanic is second only to finding a great family doctor. I have found mine at Holland car care.
Great service !!!I had an emergency over heating issue, I brought the car in at 4pm on Thursday and it was repairedBy 3 pm the next day.I would highly recommend Holland Car Care!
Finally found out why my phone chargers weren’t working. Diligent until they found the problem!
Honest and straight forward
Very good service & customer care.
Sean and Brian always do a great job !!
Sean and his crew are the Best!
Holland Car Care provides excellent service at a fair price.My 540i was well taken care of and now my 740i is getting the same service.