They were very kind and accomodating

Easy navigation around store

Getting my diamond inspected and cleaned.

Edgar is super patient, very intelligent, very kind, thank you

This place isgreat and the workers are very helpful

If I could post ZERO stars I would. The 2 Asian females in the San Bernardino location were so busy flirting with the UPS guy that it took then forever to even greet myself and my husband. From a time in our lives that was going to be special turned into us going to a different location just to be treated with customer service. Definitely do not go here if you expecting decent customer service.

I dont like leaving reviews but Ill make an exception for this one ...I havent experienced great customer service till Ida helped me. High key impressive. 👍

It was lovely, but coming home in the care my Open Hearts 1 CtThe clasp opened and it fell to the ground. Lovely necklace, but buy a strong necklace with this with a large claspYou dont want to loose this necklace. I didnt even had it on for 1 hour..

Jesus Christ I really wish you guys didnt move to a gouging bank that rips off your customers. I know as soon as I finish paying off these rings I will never come back. Much rather have done to the diamond district in Los Angeles. What a complete and utter joke community or comenity or w/e it is bank is. Trash.

Kay Jewelers makes shopping for jewelry, a exciting and worry free experience. Great professional and timely customer service!

The employees are always so kind, courteous and knowledgeable. They know us and we are greeted with such big smiles.

I recently got engaged and my fiance bought my ring from this store. The ring he purchased was a size that was to big for my finger, but the sales rep who sold him the ring told him that it will be fine and it will be better to size it down with me there. Specifically she told him even though I have a 4 and a half ring size that the ring she sold him a 6 and a half would be able to be sized down to my ring size. Me and my fiance came to the Kay Jewelers at Cabazon because it was closer to our house and the sales rep told us the ring he was sold cant be sized down to my finger because its to far down to size it without the ring getting damaged and messed up. So I have to get a whole new ring now. This could have been avoided if the sales rep at this store did her job correctly. Ive never been more dissatisfied with the quality of service from employees. I would never recommend anyone to come to this location.

CUSTOMER SERVICE A1!!!

Every helpful and the sells person had very nice attitude

I had a great experience here the sales lady was more than happy to help me with full attention .. Helped me figure out what I wanted and what size . thanks.

Worst experience ever... very disappointed by the sales girl ..I bought a movado she told me interest rate would be 3% under promotional offer but when I received my bill from Kay it was 27%. Totally wrong commitments just for selling an item. Beware of their marketing & sales strategy. Will never shop at this store again...

Great experience, sales rep knew allot and helped out allot. However he sized my ring and it took 2 wks to get it back and it was too big. So I had to send it back and its going to take another 2 wks. They should expite it due to the inconvenience

The store didnt have the ring that we saw online, yet they showed us rings they said were similar so we agreed to pay for the ring to be picked up later. The ring wasnt close to what they showed us. We will be returning the ring.

Very disappointed in the service I always take my ring to get it service and it never come back like I send it my ring has a little bit of rose gold and they always bring it back full White gold now the rose gold looks like yellow gold and to top it all of it takes them about 2 months before I get my ring back

Dont have much 14 k on stock

Excellent.