They did a great job fixing my Dodge Charger. Wouldve been don sooner but the supplier wasnt able to get the replacement rim. Great service, Alex helped me and Jacob the manager was super helpful!

I needed a new front bumper. My other one was damaged at a car wash. I told the service advisor at caliber collision that I needed my car back within a week because I was going to be leaving. He made sure my car was done in a timely manner and I was able to pick up my car with no problems. The work that they did by putting on a new bumper and painting it was excellent. I would recommend caliber collision to anyone who needs some bodywork done on their vehicle.

A tire was thrown at my vehicle and cracked/scraped my bumper pretty bad. My car was given to me on time and looks brand new. I was worried the color would be hard to match since it’s yellow, but it looks flawless. It matches perfectly. Alex was really awesome with keeping me updated and made sure all of my questions were answered. I hope I never have another car incident, but if I do, I’ll definitely be taking it back to Caliber.

I had my car repaired there it was excellent. However, I had a lil over quarter tank of gas and when I got it back my gas light was on and had 18 miles left. I have the paper they give you to go over the milage the gas the condition of the car etc. What happened to my gas? Lol I needed my front right headlight and fender, bumper, door repaired. Idk what that has to do with driving my car I assume. But Kenny was very helpful, very well with keeping me updated about my car. They repaired it rather quickly I was surprised. They have very good customer service. Eloisa was very helpful too. She was very friendly as well as Kenny. Over all it was good service. Idk if its just me but my gas being gone was the only issue for me.

Kenny and Antonio were so nice and amazing! My mom and I know nothing about cars and she came in for an appointment and they made sure to take care of all her needs quickly and professionally. This is the second time we’ve been here and they never try to upsell us or convince us to fix things we don’t need to like some other places. Prices are good. Will definitely recommend this place and return. :)

I was told my car would be a total loss - the damages exceeded the value (estimated repairs was 28k for airbags and a new bumper). I knew it sounded bogus so I got a second opinion and my car was repaired in 2 weeks just like new for 9k. This place is a rip off.

They are annoying about taking their survey. But excellent fast service. Great car Work Wow

Five years ago when I first my first accident with my CRV after owning it for only a week and a guy ran a red light taking off the front of my car, I wanted to find the best bodyshop to repair my new car. I called several dealerships asking them if they do bodywork and they all said they sent all their bodywork to Caliber Collision. After hearing that, I felt confident that their workmanship must be great or else the dealerships would not be utilizing them. They repaired my car back to its original new state.This last November 2019, we had a really bad winter snow storm in Lake Arrowhead and I was affected by it. Two trees fell on top of my car in addition to the snow plow pushing the fallen trees into the back of my car causing additional damages. Caliber Collision was able to repair my car back to its original state. They actually finished it a week before the original schedule promised date, which I was thrilled. That was a great Christmas gift for me!

I came to caliber collision and they are professional and knowledgeable. They are truly AWESOME! ALEX was THE BEST. HE answered all my questions and was so professional, calm, cool and collected. Thank you So much. You helped me in my time of need! I CAME in for an adjustment. I will definitely refer this location to friends and 👪. Keep doing what you do. EXCELLENT!!!!!

Had to take my car here because the crooks at Jays Auto Body and Repair in Highland at 3rd Street ruined my car and received no compensation for it. They are unlicensed workers. No wonder Yelp closed their account.I thought I was saving money there. Nope!Leave it to the real professionals here and save yourself the headache. Excellent work. Costs more but its done right the first time.

Amazingly positive experience from the minute I walked in the door until the day I picked up my vehicle - way ahead of schedule! Alex Santos kept me informed every step of the way, fit me into his schedule without an appointment and made sure I was completely satisfied. So happy I chose Caliber to do the repairs after the accident. My vehicle looks better than ever!

They did a good job and were $2000 less than my other 2 estimates

I hate that I have to review Caliber Collision. Not because of them, but the fact I crashed my car. The upside is they make this part so easy. Very friendly and helpful staff. Simple process. Text updates if you want them. If you have to wreck your vehicle, this is the team you want to know. Locations all over.Look them up!

Ken Oliver is the manager - he went out of his way to make me feel comfortable. He explained everything in a way that i could understand. He was friendly and very professional. I would definitely recommend and i will use them again. Thank you very much Ken and the entire team at Caliber Collision

Wasnt there. Dont know what you are talking about.

Great company, friendly office staff. General Manager came out to look at my vehicle from another shops repair. He guided me and gave me the information I needed to get my car back to good. Thank you Ken Oliver!

Fernando was my advisor and was so patient with all my concerns regarding the repairs on my vehicle. I am very meticulous when it comes to my vehicle and Fernando made sure my Lexus looked brand new again.The repair was taking a little longer than expected so Ken provided a rental for the inconvenience.Overall I’m really happy with the customer service and how Fernando kept me updated with the status of the repairs.Fernando and Ken’s customer service is exceptional.Thanks again guys!

They got my sunroof fixed and they took the time to vacuum and wash my car because of the time it took to get done because parts were hard to find. The repair estimator washed my car never seen that before haha great place. Such a great place amazing staff

This caliber collision was pretty cool.There is a gentleman by the name of Alex who made our experience there not only personal but prompt and also stress free. He answered all of our questions. He checked up on us after a few days just to check up on us make sure were good have any additional questions. They not only fixed the outside body of our vehicle but they washed and cleaned it for us inside and out. Awesome would definitely recommend to everyone.

Great service! Had an amazing experience here, Alex Santos made everything so fast easy and hassle free. Will definitely recommend to family and friends, they really know what they are doing!

The staff was very friendly and courteous.As soon as I was checking in my vehicle, Alejandro the service advisor asked how everyone was after the accident. Clean and safe environment even with this covid-19 pandemic.Was offered water and soda since it was a hot day. If you want professional staff and like to be treated with respect, this Caliber is the one to go.

Great customer service they took care of me!

They did a great job on my car. Customer service is outstanding. I would recommend this place to everyone.

Hello everyone! If youre wondering which auto service to take your vehicle to, look no further. Caliber Collison, the San Bernardino location, is highly recommended. My family and I have taken our vehicles here for years and weve never had a problem with this business. I recently had my car fixed at Caliber Collison and the staff took care of my car problem within a week. Their service is professional, top notch, and extremely helpful. One of their associates, Kenny, had me informed about my car every step of the way until it was ready to be picked up. Dont hesitate about bringing in your vehicle here. Caliber Collison is hands down the best auto service within the Inland Empire. Thank You for fixing my car Caliber Collison!!!

Caliber collision was very professional their customer service was second to none, it all starts from the top and their management is doing an amazing job mentoring their employees. My interactions were with Ken (manager) and Fernando (service advisor) I definitely recommend caliber collision!!!

Really good serviceFast service ( I got my car back before the set day)and they would keep me update every morning, thanks Alex and front desk great service plus they help me with my rental car

Took my vw GTI here after accident, repair that were done were not done right my front bumper was not on right ot was crooked and after market so it did not fit. Also my car slammed down and motor mounts broke and my radiator was hanging by one bolt and my transmission was affected. The manager told me they do not do engines. Yet my insurance company AAA told me everything would be addressed there. When I took the car back the manager was confrontational and aggressive with me so I left. I also called the corporate office I was not helped at all, not even a call back. I would not recommend this place to anyone. I was referred to this place by AAA.

Brought my 2012 Chrysler 300 For a back bumper repair they did an amazing job to my car and also washed it and vacuumed it. I strongly recommend This place to anyone Who needs collision Repair to their car. A big thanks to Alejandro he explained everything clearly to me, kept me updated on my vehicle repairs And helped me out greatly overall ! Thank you !

I recommend friends and family to caliber collision great customer service and welcoming. Anthony was very professional and helpful. His team was able to assist us with our door trouble. Thank you everyone!

Im happy to be a customer-first class treatment. The wait short had been caring quickly.

I took my 2019 Honda Civic to Caliber Collision because on the driver door in needed painting due to a neighbor hitting my car. Alejandro Rangel and the whole team were amazing. They finished the job ahead of time and did an awesome job.

Caliber takes the stress of an accident away!!! So courteous!!!! Completely transparent and keeps you updated on status. Love the people and workmanship. Thanks folks!!!!!!

Alajandro was great. Very informative and kept me updated. The SB Caliber is by far the best one. My car was on time with repair, returned detailed and very clean. Brittany at the front is so helpful and so quick with getting everything done as far as paperwork. Highly recommend SB location!

I brought my car in to get a repair and they did an amazing repair job. Alex Santos was very helpful and did a good job on the car. Would recommend this service to those who need to get their car repaired.

Outstanding customer service from the front desk to the Estimator and from the body shop. Quick and easy

My boyfriend came here when he had his car accident and recommended it to me when I got into mine. There was great hospitality all around and I always got a call back if I ever had questions. They kept me up to date on the process and left me satisfied with the repairs. A huge thank you to Alex and Ken who helped me throughout the process. Highly recommend!

I had a great experience at Caliber Collision, despite being rear ended of course. The estimator and the team behind the scenes did a great job on my truck bumper and tow hitch. The damage was subtle on the outside but beneath the surface it was really damaged. I appreciate the time they took to make the repair as good as new! I definitely would recommend this particular Caliber Collision Center to my friends and colleagues.

Took my sons car here after an accident. The ladies at the scheduling were very accommodating. The staff kept in contact with us throughout the process. Most importantly the car is like new and my son is so happy to have his car back as am I! Thanks to the team for all their work.

Wonderful experience!! Kept us informed about our vehicle every step of the way. So please with our vehicle! Anthony and his team are professional - great workmanship - friendly staff :-)

Great experience my car came out looking bran new excellent staff highly recommend for your vehicle repairs..

The workers were very friendly and helpful....

Haven’t gotten my car back yet, HOWEVER! Ericka is AMAZING! Best customer service every, and my work schedule has been especially hectic lately, yet she was very kind and understanding and always ready to help me find a solution! She’s absolutely amazing. Pedro has been handling everything since I dropped my car off, he’s great as well, very professional! And has an amazing attitude, and explains everything to me in a manner that is easy to understand! Just an all around awesome team at this location, can’t wait till the repairs are done and I get to see me car looking pretty again! Definitely will be recommending this place.

Very good customer service thank you

Alex and Anthony (Skinner) are the best! They went above and beyond to get my car going as quickly as possible! They were able to pin point the problem in about 10 mins! Totally recommend going here! Thanks again guys!

Great services communication was amazing great work my car was finished a week ahead of schudel

Well manged, friendly helpful staff, polite and very courteous. Nice well kept facility even offered small popcorn and 12 oz can of Dr. Pepper. I cant say enough for the mangers and employees. Very nice place.

Very professional. Kept me informed the whole process. Ladies at the front are super welcoming and Adrian provided excellent customer service. My repairs were swift and efficient.

Ken Oliver the manager was friendly and professional. He explained servers were down and will get back to us next week, I look forward to doing business with them.

Terrible Service. Poor customer service. Failed to properly keep me updated on the repairs of my vehicle. My car was in the shop for 3.5 weeks for a simple bumper repair and paint job. This costed me and my insurance a very significant amount of money cause my insurance payment to increase and pouring money down the drain with a rental. Dont recommend it.

Very helpful with the preliminary information. Explained what to expect with the repairs

I have taken my car in to Caliber Collision twice and they have done an awesome job. They got me back in my car within a short period of time and back on the road. They have the best customer service they answer your questions and make you feel better. I recommend Caliber Collision to everyone theyre the best. And if possible talk to Anthony he makes the whole experience a positive one. Thank you Caliber you all rock!!!

Caliber Collision has great customer service. They did outstanding work on my vehicle. I feel Caliber Collision went above and beyond and I am one satisfied customer. I totally recommend this company.

Very professional and friendly environment. My family strongly suggested I go there, and Im 100% satisfied!

Good people great service

Ive used collision repair shops before and had good experiences. This place, however, tops them all. Very friendly, thorough, professional, quite communicative, fast and great results.

In other places, the estimated was very high compared to Caliber. Caliber has outstanding customer service and high quality. Anthony is awesome. He is fun, energetic and communicates well. My experience with him was great. My Honda Civic needed a new bumper, they fix it in one day. I highly recommend caliber collison for their outstanding work ethic.

My experience here was great and never had a bad moment very friendly staff . snacks and drinks for customers

I only go to this Caliber. Start to finish its great.

Did my car repair great job kept me up to date on what was happening.

Sam is the BEST!! Not only did caliber keep me informed EVERY DAY throughout my repairs, they got my car back ahead of schedule! They took care of EVERY THING and even dropped off MY CAR TO ME so I wouldnt incur more rental fees!! Im just soo thankful. Way to go great outstanding customer service!

Unfortunately Ive been here twice because of recent accidents but trust me when I say Caliber is the silver lining to my recent accident. They have excellent customer service and always try to exceed your expectations.

Very appreciative of Alex & team. We were constantly updated on the progress on our car and are happy with the results.

Calibers collision i was sent my my insurance took my car they storaged my car for 2 weeks. Before repairs. They had 2 adjust thw repairs 3 times after they said my car was ready they cracked my windshield. Yes they fixed for free horrible place take your car 2 yrs ago i took my car again today. Because my insurance again sent me and they refused my. Service because they said it was a bad. Experience last time what the heck no i had a bad experience worse place i recommend 1st certified

Just dropped off my car but was happy with the staff. All were friendly and answered all my questions without making me feel rushed, even though I showed up 1/2 hour before closing. They even offered my daughter and I drinks, snacks and drove us home. And by then, they were closed. So far so good.

Wonderful people good hearted n genuine people

Great and quick service 👍 very nice people.. I loved it and fully satisfied.. I will highly recommend them 😊

Good customer service.

I had sent my car to get worked on a couple years back when I got rear ended, and they say lifetime warranty on there work and that they want you to have your car exactly or better than before the accident, well I got my car back and noticed the muffler was a bit louder than usual, well I didnt make a big deal because I got my car back and thats all I cared about, well now that muffler rusted out and makes even more noise because they used a cheap muffler, took it back and let them know, and they told me they have to talk to the insurance to see if theyd cover it and theyll call me back, been over a month and nothing, they repaired my car its there responsibility and they should honor there warranty but they dont want to loose money, I used to recomend all my family n friends here now Im telling em to look elsewhere,

Excellent customer service Adrian and Brittany are exceptional with customers.

Thank you for the pizzas you donate to our community. It shows growth and development of the day and some

They did a great job the first time I took my car which got rear ended they did an incredible job looked brand new when they finished it, but I have returned it to them as it got rear ended again and they did fix it but they were not careful and did not take their time with it as they scratched the left rear door, they forgot to install 5 clips that go in the back of the trunk, paint imperfections, they broke the right side skirt of my car, and many parts feel really loose so Im not happy for the 2nd time around probably going to have to look for a new place now.

Great customer service manager is awesome got my car in and out looked backbrand new

I had my 2012 Camry repaired here in Nov 2017 ... awesome friendly staff, they did a beautiful job, my Camry looked better than new..the reason for the 5 stars is not only cause it looked great but because they told it would take 2-3 weeks but it only took 1 1/2 ...thank you Caliber..

Never cater to the young people for small damages. Always trying to make some extra cash for work that doesnt need to be done.

Highly recommend caliber! Everyone has Great attitude nothenless do an excellent job !

Great honest place to fix you car. Love the staff.

Great work....

Made my car like new again, fantastic job... thanks guys you Rock!

Adrian was the nicest and super helpful! Thank you for answering all of our questions!

Had two vehicles taken there. They treat you right every time. Solid paint and body work.

Very helpful & fast. Great customer service.

They did an amazing job repairing my car! Would take here again if I ever have to!

Quality services and customer card. I truly like the phone and email follow-up.

The best body shop in town

NOTHING BUT THE BEST QUALITY WORK AND SERVICE

Great place to get your car fixed and friendly staff!!

I deliver there and I just got to say the people that work there are awesome and very nice and Sergio is the man good parts guy!!!!

Got a nice guy we talked to

Great service, great workmanship very happy whit outcome

Friendly and fast. Never a problem

Quite and efficient

They did amazing on my car. Thanks Anthony

Brittany was awesome and so friendly

Love them. ..great service

Car was done fast and Sam,has excellent. Customer service

Fast and great service

Not impressed. Attempted to get an estimate and the guy told me my car was dirty and I needed to clean it (not even offering to spray it off). Dont recommend.

Fast with getting me a quote

Brought my car there, they fixed it up, its under warranty. No issues

Excellent service....on time