Kody Myers is the best Manager that I have dealt with since 2014. It goes beyond and beyond and pleasing his customers

Service department is terrible. Had an appointment for an oil change at 7:30am. Was told it would be an hour and half no worries. 3 hours later still waiting. No one has come to talk to me. No updates on where they are. It’s just an oil change. How long can it take??? Will never come here again for service!!

Trying to get anyone in the parts dept to answer the phone here is ridiculous. Theyre the only dealer that showed locally for this converter I needed for my car. That I was willing to pay for in cash on Saturday but they didn’t want to answer the phone. The dealer in Redlands even tried calling for me and they just kept getting automatically forwarded to wholesale voice message. So instead they found a dealer in Huntington Beach that had it and was willing to sell it and the people at Huntington answered right away. So sick of this dealerThis isn’t the first time I’ve had problems with them the other time was with the service department. They should look into getting some employees that can answer phones. Not a very good business model if you dont Want to sell stuff to customers or answer phone

Well rounded place service was excellent 👏 end up Buying a 🚗

I purchased many vehicles at Moss Bros and will continue to do so. Great treatment from the entire staff!

I needed parts and service for my car. Stanley is a life saver! He told me what parts and service I needed exactly for my car. High recommended if you need to service your car; Look for Stanley.

So far so good ..I will tell u guys after I pick up car lol ...Got to love moss bros

STAY AWAY if it is your first time buying. The bald SALES manager is a scam artist and he WILL rip you off

Its easier to call st peter on a sprint cell phone in the middle of the same bernardino mountains

Christal Hernandez was very rude and unprofessional. Charged me a fee that she never explained to me to me. Then proceeded to tell me its my fault for not knowing.

Oil change, the wait was 1.5 hrs. Friendly staff

I bought my Jeep Cherokee at Moss and take it in for regular service.I deal only with Kody who takes good care of me and makes sure I get done what I need.I had another service advisor one time and seriously considered not going back.But Im good with it now.Find a good Service Adviser and stick with him/her.

I took my Jeep compass to this dealership several weeks ago to be fixed and they gave me the diagnosis and the cost, and I told him to fix it and he ordered the part, and he told it was coming from LA and two days later I went to the dealership, because he never called me to tell me the status about my Jeep, and I was there and he told me that they sent them the wrong part! Imagine a dealership send them the wrong part! and now they have to order from another state and he told me that it takes 7 days to be here and I told him that I was renting a car and it was costing me money.Well finally the part came and he didnt called me not even as a courtesy, so I went to the dealership and by a fluke my Jeep was fixed!I asked him some one drove the car, and he told me, yes the technician,ok so he gave me the bill and I paid!So I took my Jeep thinking that it was already fixed and i went to the freeway and I almost got into accident, because the same problem and my Jeep compass is still in the dealership and still costing me money because I rented a car and more things that caused me this wrong diagnosed!And the service advisor! terrible and his manager! worst.Because he told me he was going to take care about it, and I texted him several times regarding my Jeep and he doesnt respond to my messages!

I visited the COLLISION CENTER... WORST EXPERIENCE OF MY LIFE

Very professional and courteous! Came in with my Renegade due to the fender flare coming off while driving. Redlands CJDR wouldnt warranty the part because it supposedly doesnt fall under the bumper to bumper 36k mile warranty. But Moss said it did so my Renegade is gonna be looking good as new and theyve got a new customer!

Dont go to mathew that works there because he barely new and he say things out his mouth that sounds good but its not true ...i repeat dont go to Mathew and he flirts with u and disrespectful

Poor customer service

Nice inventory. Very helpful people.

Wally the sales manager did a great job getting things right for me!!

I got my first car here sooooo happy good service.

It had two child moleser their Tijua Ross the co sign a The molester his self Andrea l Bailey people be Were of where your kid s are at all time. Please. Yours truly for just the Whole truth so help mme GOD.....amen. Help me expose These sick people..

They have lately been trying to sell work that wasnt needed and service not called for in the owners manual. The work has been fine and ready in a timely manner.

Courteous employees, and always someone to answer your question, good service.

I get good service every time i go there.

Lots of new and used cars to choose from. A vanity of financing options.

Good people but sometimes difficult to talk with the parts department.

Mopar dusts the rest!

I love the attention they give me. And the prices.

Salesmen are sneaky shady liars. Wasted 20 minutes waiting around for the guy who said hed be right back only to find him chatting with a friend.

Have to keep taking the car back for repairs that are never finished. Half assed and incomplete i hate it.

I dont think the service is that good

Awesome service and helpful staff.

Good service plus convenient shuttle service

Greatvand detailed customer services

They had a van for two days for check engine light and they never touch it.....

Very good customer service

Service is always great!

Excellent customer service

Great service.

Great service

Got my questions answered.

They hooked me up

Reasonable

Average