Misleading shop... Will sell you products with defects and hope that you won’t see them with your candid eyes. Do not rely on this shop to tell you what’s wrong about what you’re getting, instead, they won’t tell you anything and let you figure it out by yourself. I just wish they’d be honest with what they’re selling and share what they know about the product. If you opt for their delivery service, be aware it may increase the amount of cosmetic damage, if any already, on the product you buy (which is what happened to us).
I bought a washer and dryer from Vick,s recently. I told them I needed apartment size. They delivered big appliances. I have an area for appliances. They knew it didnt fit. Left one that wasnt fitting in my hallway. Vick knew it didnt fit. Also wasnt told they dont put hoses in. I would have paid which I eventually did! All sales are final. He did offer to exchange w/d set for appt w/d combo. It fit. I paid for for him to install hoses and vent. I was grateful for that. Then I started to wash. Machine is sluggish. I have called several times to talk with the owners, so I can get GE repair services number as I am under warranty. No answer to several attempts to calling and texting messages. Very frustrated with this couple. They know exactly what they are doing. I read one of the reviews above. Sounded like my experience with them. Read your contracts and dont expect much from them if you have any problems because they wont answer!
Pros:Fast delivery, same dayNew brand name appliancesVery nice sales ladyCons:They dont install, dont offer it or tell you they dont installThey dont explain the contract 100%Delivery person has a horrible attitude and very rudeSomewhat overpricedI havent opened my item yet, so I hope its not damaged. So far its new in plastic and looks gorgeous. The fact that they dont install killed it for me. If they would have told me delivery is $45 but no installation and their delivery person would have been nice and attentive, that would have been 5 stars. Hire someone else, that guy is horrible.
DO NOT SHOP HERE! We went to get a washer/dryer set. We financed. Picked a set. They delivered. When it was delivered my sister said it was one man. So he pulled the washer off the truck and brought it into my home alone even though my sister offered to try and get him some help. This will be important later. He has none of the hoses to install the appliances, so we end up running to home Depot and completing the installation ourselves. Its whatever. But as we are doing the first few loads of clothes we realize something is wrong. We call and are told that it is probably unbalanced. To redistribute the clothing and try again. This does not fix the problem. So we proceed to attempt to get ahold of them multiple times during the warranty period, including going up to the store to find it closed. As soon as the warranty runs out, our calls/texts are miraculously answered. I explain the situation, and that we have been trying to get ahold of them and ask if they are going to honor their warranty as I can prove I have been attempting to contact them. We went round and round ending with him telling me to contact the finance company because someone in the background called him an idiot which made him no longer feel safe. Fast forward. I have had someone come out to repair the washer and it is going to cost hundreds of dollars to fix. They knowingly sold faulty products, ducked out in their warranty and then played the victim.
I love this place,they have everything i needed,they have good service and good prices! I definitely recommend this place..Thank you again Vick’s Appliances for all your help!
Outstanding service ! Quick, efficient and friendly. They delivered a refrigerator, washer and dryer and they went above and beyond our expectations. Highly recommend !
Thank you so much to all for the teamThe quality of my washer and dry is very goodIm very glad and happy to my shop a month ago
I just bought a dryer and washer and they were as expected, brand new and with warranty, the personal is very friendly and they offer credit, I do recommend Vick’s appliance for sure.
I will highly recommend Vick’s appliances, they have great products, the services was really good and they are very professional, also the delivery was just in time as scheduled.
Very nice help,good prices! I definitely recommend this place.we will buy again from them.thank you vick’s appliances for all your help.
I financed two appliances from here,they where sealed in plastic looking very good,, once we got home and took that plastic off,oh my surprise they have plenty of damages hits scratches I feel so disappointed in trusting this store the girl was really nice but maybe she just wanted to sell !! I DONT RECOMMEND THIS PLACE !!I made my claim she said call where I financed 😤 I financed it in her store wth 😢
I agree with Tamra my item was damaged and they were suppose to be new and I asked what could be done and they were impossible to get a hold of and expect me to go threw the company that I’m leasing threw no i could have gotten it cheaper and without any dents or scratches Small claims
Very good service and good attention. Very kind and they helped me with my TV refrigerator and programmed it I recommend it 100%
Excellent service, a lot of protection for the client in security, delivery and time. I bought a refrigerator and will be back for a couple of washers and dryers. I recommend that they have good service and cordial treatment of the clientele. Thanks Vick’s
Excellent company, they deliver immediately, many possibilities to acquire household appliances through financing or cash payment!And always at the customers disposal in the best possible wayDelighted with the service !!!
The coolest service of all, they gave me my washer and dryer very quickly, they took it to my house and they installed it in chinga, at the beginning I did not have much budget to buy them, but they gave me several very good options and helped me to Apply. And now I wash my boxers and my socks at 100.
Very good service, after searching several places in vicks appliances I found my stove and refrigerator they took it to me the same day and they gave me a very good price !! thanks vicks appliances ..
Very good place to buy Otto instead they denied me my credit application but they took care of it being approved in moments and I was able to buy my refrigerator for my new house and my wife loved it
At Vick’s Appliances I found what I was looking for, they have good prices and they are very friendly, they have the option of payments and they helped me to buy my appliances. Thanks again for your help. Vick’s appliances… I will recommend them with my friends !!