What I thought would be a long and grueling process turned out to be one of the best experiences I’ve had with a dealership in a long time. Was about to trade in my vehicle to them when my engine blew out on the highway the day before. With the engine shot, I thought I would never get anything for my previous vehicle. Thanks to a promo where they accept junk cars, I not only got an amazing amount for it, they put it towards my new outlander sport! Even with poor credit I was still able to get the price I wanted that didn’t leave me penniless! I had the pleasure of working with Alex who walked me through several options and never pushed any sort of sales pitch towards me.I felt comfortable the entire time from start to finish. Manager even came over and helped me out with the deal ! With a co-signer out-of-town, Alex even went with me out of town to go get the final paperwork done!!! Five star customer service.When it came to the finance department I was thoroughly informed by Q who knows his information very well and informed me 100% about everything before I even made a decision.Don’t listen to any negative reviews. Go in. Ask around. You won’t be disappointed.The service department is also quick ! No long wait times even with people there
Our experience at Mission Mitsubishi was exceptional, our salesman Ramsey was very attentive and responsive. I communicated with him daily and he would always return my message. Ramsey made the experience of buying from out of town very easy, which is not common with many dealerships. He sent videos and even FaceTimed us. He definitely beat all the other salesman I talked to from many dealerships. The finance manager Tyson was also exceptional, he obviously has a lot of knowledge of Mitsubishi vehicles. I would highly recommend this dealership because of Ramsey. He made the experience enjoyable. He even picked us up from the airport and even bought us breakfast.
We had the most WONDERFUL experience buying our new car with Mission Mitsubishi! Shawn Chaito is absolutely the kindest, most helpful, knowledgeable person and made our entire experience a joy. I 100% recommend Mission Mitsubishi to absolutely everyone, whether you are trading in or shopping for the first time. They treat you like family and we have new friends for life with them. Thank you Mission, you made our hearts happy!
Jack, Ramsey, Q, and James are an amazing team to work with! They helped me get the best deal possible, even better than I had expected. I walked in with no intentions of purchasing a car and walked out with the deal of a lifetime. 10/10
Great service. Ramsey, Jack and Q were a great team.my credit is honestly not the best but they worked with me and gave me an amazing deal. Would definitely recommend to first time buyers
Pedro Rodriguez was an amazing sales professional! He was upfront with how the prices would work with the purchase of my new vehicle and the trade in of old vehicle. He was very efficient and knowledgeable. He took the time to help me connect my phone and go over the features of my new vehicle.Ali was an amazing finance manager! He was very clear, knowledgeable, and efficient!Overall this was the BEST experience I’ve ever had at a dealership! I was in and out with my new vehicle in less than 4 hours (it was probably more like 3 hours).Thank you!!!
Dash did an amazing job helping me and my children get into a new vehicle, that we are very happy with. He really went above and beyond to make sure very thing went as smoothly as possible along with everyone else who helped with the process. Would definitely recommend my family and friends to him. Thank you so much for all your help.
What can I say? Dash was absolutely amazing! My mom came in to see if she could get a car. She started to get worried with the waiting process. Then here comes Dash with a big smile on his face and feels my mom its yours. She is extremely excited about her car. It was something she had been wanting for a while. To make this day even better I just asked what if I wanted to trade my car in. Mind you I got my car from here less then a year ago. And boom, I got a new car. This is the day the Lord has truly made. I am super excited for both of us.I want to Thank Dash & Tyson for all their hard work and hospitality. You guys are truly amazing and you rock. THANK YOU SO MUCH!! 😊❤️😊❤️😊❤️😊
I can definitely see why Mission Mitsubishi is so highly rated!!! Dash took great care of us! He wasnt pushy and helped us to be well-informed during the purchase of our car. It was the best car buying experience weve ever had! I regret that we hadnt came sooner!
Cami Desmond was the sales lady that I had the pleasure of working with. I literally had my first ever brand new car out the door in 2 hours! Cami was amazing and Ali the Finance guy I worked with was just as great. Talk about smooth from start to finish. No wonder they are the #1 dealership!!! They are offering great incentives for new cars. And they took my beat up trade in off my hands!!! Go get yours now!!!
The service and help is beyond words. Moo is amazing and will answer any questions you have. I will definitely will make business with them.
This lace is awesome. All the guys I Had the privilege of working with went out of their way to make this process as easy as possible. Pedro Rodriguez did an amazing job. Thank you for getting me into such a great vehicle. Y’all are amazing
Dash was excellent, he worked with us to make sure that we were happy with our purchase and explored all of our options. Making sure that we got everything that we wanted for the best possible pricing, even helping with insuring the vehicle. All within a good timeline. I would definitely recommend Dash to any person looking to purchase a vehicle from mission.
Rude staff members (the woman in pink and man in blue button up) Concerned about the health of clients and staff. I came to get an oil change and told the manager that Nobody is wearing a mask or social distancing and he replied, and I quote “they are all vaccinated by a doctor that came here.” Then he cut me off after I informed him that it still spreads. Ignorance isn’t good for the health of your employees and clients. NEVER coming here again. Five stars for the top.
Delores is a great sales representative. I came in to trade in my used car for a new one. She worked with me to get the best deal possible. Her manager, Jack, was also a big help nailing done the final parts of the deal. I really appreciate all the attention to detail. Thank you so much.
Dash was very easy, pleasant, and professional to work with. Made the car buying process very simple and painless. They were able to give me more for my trade than others and by using the trade in allowance bonus, got me into a vehicle that I fell in love with, is right my for needs both financially (since that has changed for me recently) and aesthetically as well. The Mitsubishi Eclipse Crossover is beautiful inside and out and fit my needs. Thank you to the team at Mission Mitsubishi.
Haqqi was our sales guy & we LOVED him. Will purchase from him again. In fact, I told my family in NY to go check out Mitsubishi as my Mom is in the market for a new car. Excellent; high end cars without the high end price. VERY HAPPY 😃
What a great experience! Our salesman, James, sales manager, Jack and finance manager, Ali were all AMAZING!!!! I would recommend anybody looking for a new vehicle to go check these guys out. They go the extra mile to take care of customers before and after the sale.
I am currently at a loss for words about our buying experience. It was like no other and believe me we have been through many as we are currently a family of 3 Fords and previous owners of 2 Dodges and 1 Chevy. This, BY FAR, was the best experience we have had out of all. Our sales reps name is Mo and he was amazing!! We walked in, he asked a few questions and within 2 hours we were signed, sealed and driving away with our new 2022 Eclipse Cross Limited. Thank you so much Mo. We will definitely be referring all our friends and family your way.
Dash was so helpful and just an all around cool guy! We will definitely buy from him again!
Don’t recommend!!! Very unhappy with our experience. They advertised $4500 dealership cash that you can use towards down payment or negative equity. $0 down and no payments for 3 months. We inquired about the deal and AJ scheduled us an appointment for the next day (today). Drove over an hour and were told that offer is no longer happening by Glass. So we looked around and saw a used vehicle we liked. And we were once again toyed around. The salesman disappeared with our personal car keys for over an hour. Then came back and with an outrageous monthly payment. When we passed on the offer, not one but two managers came in trying to pressure us into making the purchase. Not professional at all. We have great credit, had a down payment ready for the right vehicle (even though we initially came because of their deal). Not happy at all!
Awesome sales person Delores very helpful also Mr Ali & Mr Q also to mention the person who helped with the numbers great job....
Very good experience & service . Abraham Romo did an amazing job helping my family & me choose the correct car . Thank you !
Omg I’m so happy with my experience at Mission Mitsubishi. My sales man Dash was amazing he got me in a car same day with a reasonable down payment and reasonable monthly payments. I couldn’t be happier with my purchase if your looking for a vehicle don’t walk run to Mission Mitsubishi everyone was so pleasant from the moment I walked in. Go see Dash tell him I sent you !!!!
James and Jack were quick to help me out with all my questions and made the process easy.
Our sales consultant Mo came in to do something on his day off when we arrived. He did not hesitate to assist and took all the time we needed and answered all our questions. We ended up purchasing (2) 2022 Outlanders and are so happy with our choice! Thanks Mo (Sales)and Angel ( finance) for helping us to fit it in our budget! Please ask for Mo if you want a quality non pushy, very knowledgeable sales person. He is definitely the best they have!
Want to thank Haqqi for helping and doing what he could to get me off the lot with a brand new vehicle and for Q for being able to get me a lower interest rate and payment. I recommend them to anyone who is trying to get a vehicle. I did it with bad credit and they helped the whole way through. Thanks guy!
Jon was awesome..He went out of his way to help me..🥰Jeff is the only one I want to touch my car from now on..I love how he explained what was needed and how it would be taken care of..Classy..Carrie was awesome as well..She made everything else a breeze..Excellent service all around..(Bring back cookies soon..😊)
We purchased our outlander here in September and I love it, we were told the first oil change is complimentary and (we did a lot of driving)when I took it in for the first oil change the advisors we’re prompt and polite, the wait time wasn’t very long either.
Dash is amazing! This will be the second vehicle I’ve traded in with him and he made the process smooth, no headache, and made sure I walked out with the car I wanted with the payment I wanted!
It was a pleasure to work with Dolores. She took great care of us throughout the entire car buying process. I highly recommend working with her on your next vehicle purchase. We are enjoying our new Outlander! Thanks, Dolores!
I brought my car there the second time and came out nicely. My car finally drive so smooth and feels like brand new again. I really appreciate Elo as the manager that helped me taken care of the stuff that need to be taken care. Overall Im satisfied and happy. Will definitely be back again for sure.
Great service, took quite some time but hey it was worth the wait.
Fast and easy service! They were so friendly 💯 recommend!
Everyone is extremely helpful and friendly its always a great experience when I take my vehicle in for service.... their service are pretty fast, thats the best parts!!.Thanks Mitsubishi Team
Big Mo and Angel were amazing during our experience. My wife and I were able to place trust in both of them to go to bat for us and give us the best deals possible in top of taking care of both of our needs. This is our first Mitsubishi and we were both super appreciative pf walking away with 2 2022 outlanders. I highly recommend asking for them!
This is my second visit and vehicle with this dealership. Abraham was amazing. He worked with me for a great price that I could afford on a brand new car.. Thank you so much for being so helpful and positive with my experience. I would recommend mission Mitsubishi to any other person looking for a great and reliable car. Great service and Great prices. Thank you :)
The experience with the service department was one of the best that I have been to
Great Customer service! Very helpful with what i needed. In and out service and was able to make it to work on time.
Great experience overall. All staff were very informative and answered all my questions. Helped me get my first car easy and fast!
This was not my first rodeo, but the personnel at the dealership were excellent in all regards - from another Sales Consultant holding the door open, to Angel handling the financial paperwork.My Sales Consultant, Shaun, was extremely considerate of my time and disability. I dont remember how many times he or Jack C., Sales Manager, asked if I wanted or need anything. The time I spent with the staff at Mission was relaxed, enjoyable and rewarding. I will definitely returned. Thanks to all who helped me drive away in my new Mirage...SUPER JOB TO ALL!
Ask for Mo, the best salesman! The sales manager and finance manager were also great. Good people here. I would send anyone here and in the future I hope to keep coming back to them. This team was an answer to prayers. Thanks guys!
I recently purchased a 2022 Mitsubishi Outlander from Mission. I was very impressed with my salesman, Shawn Chaito. He was very knowledgeable on the model, was patient (as I test drove it twice), was not pushy, and even provided a little humor during the process. I was also impressed with Brittany, who helped with setting up the app and an overview of some of the technology features. Im looking forward to many years behind the wheel of my new Outlander!
James Irizarry is the salesman I had the pleasure of working with. He was so helpful, and kind through the whole process! I couldnt pick a better salesman person to help me with buying my first car! I was able to leave that same day with a car I love, and I cant wait to go back to look some more! 💝 Thank you so much!
Dash was my salesman and was super helpful. He made sure I drove off with a new car. Im so happy with this dealership
Pedro Rodriguez was excellent, he was very attentive.Great customer service.Also Angel Jaramillo, great attitude and friendly service.
Had a very great experience, after being to two other dealership prior. Only regret is not going to Mission Mitsubishi first! It would have saved us a lot of wasted time. Thank you Mr. Darnell Glass for listening to our needs. 🙂
Very helpful I didnt have a down payment no insurance or really anything is my name and I walked out of this location with car very grateful
Came in, not sure of what I was looking for and Haqqi helped me find exactly what I needed! He was fast, professional, and so so kind. He helped me get my card traded in and really worked with me. Thanks haqqi !! You were awesome!
Everyone is very polite, always asking is there anything else I can help you, would you like some coffee or water
Shawn Chaito is incredible. He helped me find a car that was affordable and great quality! HIGHLY RECOMMEND!
It was a fantastic experience. They were quick and thorough, making sure I understood everything. Great experience thanks to Shawn Chaito and Q in finance. They made it unbelievable and I highly recommend them and Mission Mitsubishi.
Abraham Romo was our salesman and he had the best customer service of all the dealerships we went to. Helped my fiancé and I get a great deal with bad credit and accidents on our insurance. He answered all our questions and put us in a brand new car that we absolutely love. They are having a deal if you buy a car you get $4500 towards your bill or in cash, however you prefer. The best experience we had looking for cars in all of SA, we can’t thank you guys enough!
Time of drop off and service is great, honestly to me the wait service doesn’t take as long as I’m sure some people make it out to be. I enjoy it every time. No complaints from me.
My husband and I love mission. We have traded in and bought all of our vehicle here. We just traded one in and have gone with the same salesman every time. Shawn is awesome! He is patient and works really well with customers. My husband and I had our budget and he worked well in helping us find the perfect vehicle. Ruben in services is also awesome! He takes really good care of the customers vehicles. My husband has Been going there for years to service our cars that Ruben knows him by name and knows which vehicles we have. Excellent service!Angel is financing is awesome as well. He is quick and to the point. He understood our budget and was very professional. Great service.
Corey Harris was extremely knowledgeable and very courteous, professional, and outgoing. He informed me of the GAP insurance that I really needed. He is truly an asset to this company. Also, Mr Harris’s manager was so very professional and made me feel that I could trust the negotiating was in my best interest, truly a great team that you have there. My best experience ever!DF
Azzam was the best associate at this dealership. He worked with me so much for the price that I could afford for a new car! Thank you so much for being patient with me and for caring about my situation. I would recommend mission Mitsubishi to any other person looking for a great and reliable car. Great service and great prices! Thank you again and I will definitely be coming back. :)
I was there when we had a very bad storm. The office next to the one I was in began to flood. The facility itself is in need of a refresh. Perhaps different flooring, updated bathrooms and a good old fashioned cleaning. there were cobwebs in the windows of the office I was in. Perhaps better desks for the sales team and a better reception area would be in order. I recommend Mission Mitsubishi to everyone I know because the staff are outstanding and caring. If you gave them the surroundings of a top notch dealership, there is no telling the number of sales you could close.
I would highly recommend this place. Amazing customer service from the time I walked in till the time I left. Big shout out to James my salesman and Ali the finance manager for making me dream car happen!!! If I could give more stars I would.
I had a great experience with My first purchase in 2017. In December my car kept having issues, I wanted to trade it inI had some issues that took a while to resolve but salesman James Irizarry went above and beyond to help get into a 2021 when I was expecting a 2020. He was extremely helpful and stayed on contact until the purchase was complete. I absolutely love my new vehicle.
Corey was awesome! He helped us get the car we wanted, and was knowledgeable about all features. Loved the welcoming vibe from all staff. From the moment we got on the lot to the moment we left!
I appreciate Delores and Chris they both were so helpful very kind and acknowledged about the car I was purchasing.
Azzam he was so great nice funny made my day am so happy thank you he helped me god bless .
Good people work there. They will work with you as best they can and make sure you leave with a quality car. They have been nothing but nice and helpful in every way. I enjoyed my buying experience, they made it easy.
My advisor was very informative and kept me updated throughout the day while my SUV was being serviced, she deserves a raise.
Thank you Mission Mitsubishi! Shawn Chaito helped us with great deals! We will be forever Loyal customers because of his service! I’ll telling all my friends they help us not once, but twice to get the car of our dreams! 👍
Not at It has always been good service and I’m glad to have a good salesman Azzam Alnuaimi Thanks again keep up the good work time
I want to say thank you to Wahed for being the best sales guy. Very professional and honest. He was very patient and respectful. He was amazing and The best of Mitsubishi team….Thank you Wahed!!!!Another shout out to finance manager Angel who got a deal done for my mom…
The salesman and higher ups care about their customers. My husband and I are more than pleased with the service that was offered to us.
Not very good service, too good to be true sales gimmick. You offer $4500 as an incentive but your add ons by the dealership adds up to over $4000 in addition to the MSRP for the paint and nitrogen. No confusion on my part, but sales guy Pedro very contradicting. Also nothing to do with my credit worthiness which is excellent. We were still looking around, and was thinking about going back to a different salesperson, but your response very unprofessional and will take my business elsewhere. I tried calling you back, but unsuccessful in reaching you.
Staff was so friendly and helpful with understanding what youd be looking for or expecting to see from getting what you need for your vehicle.
Abraham was super friendly and worked super fast! Best service for it being my first time. I’d definitely recommend him and this dealership! Thank you!
James was very helpful. This was my very first new car purchase. He explained finance information to the best of his knowledge and got assistance until I was comfortable. I was very pleased with my treatment and my purchase.
Super easy drop off, they explained what my package deal came with and approximately how long it was going to take. I was offered the shuttle to a restaurant so we can have a quick bite while we waited. Car works like a champ now 😊
Shawn Chaito is a godsend. He worked so hard to get me into a new car and even helped me switch to a new insurance company. I have never had such a wonderful experience at a car dealership. I would highly recommend coming to Mission Mitsubishi and please ask for Shawn you won’t be sorry.
Everyone is very helpful. So I look forward to my next service visit. Wondering do they vaccum your vehicle everytime you bring your car in for maintenance?
My Salesman Abraham Romo was awsome, felt very comfortable and happy with his assistance with everything, I would definitely recommend any of my friends and family to him. Thank you Abraham 😊
Little different review here, but they ran my credit due to potential fraud, or at least thats what TransUnion is reporting. I tried to simply talk to them to have them remove it. Q and staff hung up multiple times. What they dont understand is now Ill have to file a police report, which theyll have to respond to. I was 100 percent courteous each time I attempted to get this resolved, and if I actually get to deal with them and get this figured out Ill continue to do so.However, if they treat someone they know they wont get business from (Im several states away from them) then you can surely bet they are in it for the sales and its quite likely youll be nothing but a number to them. Id have much rather had them provide a deletion record than have to deal with a police report and the FTC.
Always a great experience at the service department -thank you for all you do!
Wahed was the BEST salesman I’ve ever had. I will buy from there again solely because of him!Ali, the finance person was professional and patient with all the errors I made. However, when he made the statement, “ it doesn’t matter if you’re buying a $50,000 car or $10,000 car, I treat everybody the same.“ to me that was condescending. It’s his job to be kind and professional to everyone that walks in that door anyway. Those words should’ve never been said to me. And as a black American female who was buying the cheapest car on the lot, his words didn’t sit well with me.
Ive purchased 2 vehicles from Mission Mitsubishi and both times were a pleasant experience. I would recommend this dealership to anyone that I could. Theyre more than happy to help and work with you to make sure you leave 100% satisfied! (Shout out to Seth Caballero for making my newest purchase of 2022 Mitsubishi Eclipse Cross possible!)
This is my second time taking my vehicle to Mission Mitsubishi and I am thoroughly satisfied with the service I received. All of the workers there are super nice and extremely helpful! I will continue to bring my vehicle here and will more than likely be going to trade in my car and get a new one from here as soon as I’m ready. :)
A mileage sticker would be helpful reminder of the next oil change service date
The process was fast and easy, Alex was amazing and made everything work from start to finish. Best experience ever and best seller. If you go ask for Alex, youre not gonna regret it. 1000% recommend!
Abraham made it very easy to purchase my vehicle from a whole city away! Thank you
Went in just to look but the manager was quick and friendly and sat us with a Cami Desmond and within an hour I bought a car! What happened??!! LOLGreat people great cars! Thank you
The Sales Professional that assisted me in the buying of my car whose name is Mo Shammaa was EXTREMELY VERY OUTSTANDING in his performance when he was assisting me. To further explain that day I was i was very worried about buying a vehicle on that day because a friend of my family and another customer of the same Missions Mitsubishi location. Warning me that buying a car could take three to five hours to complete the transaction. Knowing this information I was reluctant to buying a vehicle because I needed to be at work soon at an later time. Mr. Mo explained to me about the process in a way with quick and on point credit checks that I wanted to purchase a vehicle and OUTSTANDINGLY Mr. Mo had my transaction cleared quickly out with my brand new vehicle safely driving to work on time was extremely impressed with his performance. Thank You for hiring Mr. Mo Shammaa he is the perfect addition being a VERY Successful employee to your company.
Dolores was great ! I’ve been with mission for a while and they have always been really helpful when it comes to answering all my questions, but Dolores made my trade in process really easy and quick. She even went out of her way to help me transfer my stuff from my old car to new car in the RAIN ! she is amazing and super helpful I would definitely refer friends and family !
The service was awesome! My salesman Shawn went above and beyond to help us! Last but not least Mr. Q from finance dept was awesome too !! Even the manager was cool (except hes a Yankees fan) thank yall Mission God bless 🙏
Let me just say WOW!!! Everyone I ca n e in contact with was super nice, esp the young man who helped me, Alex. Great sales guy, friendly, informative, very helpful. Another nice guy Ali, he takes his time to make sure you understand everything before you leave. Great service. Love my new Outlander Sport!!