They were awesome. Great customer service and reasonable prices. They had all the parts in stock to fix my old lawnmower. Kept me from spending hundreds on a new one.
Son has no excuse not to mow our lawn. He bought a Wright 32 inch stand-on mower. The people at ZRiders are friendly and helpful. They took the time to answer his questions and gave him pointers on how to take care of the machine and operate it safely. It looks like fun ... I want to mow a large lawn now ... not really.
Bought a brand new 48 Redmax....was told I could get parts there....ruin a blade and havent been able to get another....for 4 weeks .got no cooperation and no blades. They where rude and werent helpful at all. They are crooks! I dont recommend this place to nobody.
Have everything you need to keep your lawn equipment running !!! Knowledgeable counter staff giddy up
Friendly service but they didnt have my part. Oh well
Spoke with Kevin to get a quote on a 60 z-turn. Extremely rude, did not listen to what I was asking for.....hung up and will take my business elsewhere.
These guys know mowers. They have mowers at good prices. They have every part made for mowers. Take a short cut come here first.
They really know their lawnmowers here! We got our oil filter and a new key for less than we would have paid at other available locations.
Went to store and ordered a part and paid for it when the part came in they tried to charge me again. These people are thieves very unprofessional
I had an issue with my new Toro electric start/push-type lawn mower. Even though they were booked for 6 weeks--they were willing to fit me in and take a look at my mower. They resolved the issue in a very short time. They did quality work and their customer service was excellent. They took a sincere interest in my mower issue, they were very honest in their assessment of the issue and the resolution of the issue, and they were very fair re charging for their work.
Bad service I was in line waiting for a service one guy answering phone calls the other just walking back and forward looks like they not getting paid.
Theyre very knowledgeable patient and good service no complains
AWESOME EXPERIENCE, NEKO THE SALESMAN WAS VERY PROFESSIONAL, ON SHOWING ME HOW TO WIND MY NEW WEED EATER
Could not find a gas cap for my out of date lawn mower and these guys had it. Thanks guys
Got my lawn mower tuned up. Runs good. They said 3 weeks to get done. Job complete in 2 and a half. And they did call me when mower was ready. There also are knowledgeable on parts. Pleased.
Professional staff good competitively prices. And turn around is reasonably fair.
Had a great experience when I purchased my mower they did give me the best deal in town. The issue that Ive had was when they registered the product under a different company went back multiple times to get it corrected and still no change; this is important when warranty work needs to be done. One sales/parts guy is excellent never any issue but the other always gets me the wrong part. Even though Ive had these issues I keep going back and purchase product from them, because the guys are good not accurate but good they have the best selection of merchandise without having to drive very far.
Great customer service. Even though I dont understand lawn mowers at all they helped me pick the right one. Very happy with my purchase they were not pushy at all and gave me explanations which one I should get. They have very big inventory and a lot of different mowers to choose from. I recomend them to everybody.
Worst customer service I have ever had went there to order a part they said they didnt have it but could order it and that it would be there in 2 days and that they would call me to let me know. I went back a week later on a Tuesday to pick it up well I was there for about half an hour cause they couldnt find that I placed an order well half an hour goes by they finally find when I came in an ordered it then they tell me when they ordered it that they were out which they didnt tell me when I ordered it or even call me to let me know. They looked up the part agian and they told me they have 8 that are in stock to order an could order one an that it would be here thursday well I call friday to see if its in cause I live an hour away and they tell me that I have never even been there and that I didnt order anything. I will never go back agian
Great customer service! 👍Years of knowledge and experience. They have huge inventory of lawn equipment. You would definitely find what you need.Highly recommend this place.
Went to this place to purchase a zero turn mower, and the owner was extremely helpful! Gave me the best deal around and was very accommodating. I would definitely recommend family and friends to purchase from them!
Bought a SCAG mower from these guys and they were the best deal in town. Very knowledgable and no pushy sales people... Place was packed with parts and the help was very friendly! Definitely would do business with them again! Going back to but another zero turn soon.
Excellent service. Very good at sharping chain saw blades for $7.
Great place to find, purchase and repair lawn, landscape, tree tools variety of different mowers from push to zero turns pricing slightly over board compared to J.H. Sorolas and simple stores such as Home Depot and Lowes but overall great place
Just purchased a lawnmower for my Father-in-law. He only has one acre but it is enough to need a small riding mower. The nice people at ZRiders really helped me out and pointed me in the right direction.
Super Store! They took care of my needs in a professional manner. Couldnt ask for anything more. Great bunch to deal with.
Month and a half waiting on part ordered on 5-27-20. Not good.
5 star when u need parts for small engines!
Good prices for their parts. The parts counter guys are always helpful.
If youre gonna pay the prices they charge they need to learn to treat their customers as customer service should be and not a bother when they come in the door
I didnt find what l was looking for. Other than that, all was fine. Salesman was very helpful, to the Point of installing the head to my shindawua. Thank you Sir.
Always super helpful! High quality equipment! I wouldn’t buy from any other store!
Knowledgeable staff that takes time to answer questions, and get you the right equipment.
They suck never have nothing in stock
Terrible service, took over 3 months just to get my lawn mower back. This placed never called me to let me know when it would be ready. HIGHLY RECOMMEND NOT to take any of your lawn items to be serviced here...or youll be very disappointed like I was. First time using them...and the very last time using them!I just followed up with this place today and found out that the company wasnt waiting on parts to fix my lawn mower...nope, they just totally forgot it fix it and lost the ticket...thats why they never called me back and its been sitting in their shop for over three months.If I could give them -stars I would, but the only way to allow other customer to know how disappointing and unprofessional this company is...I would have to give them one star that they dont even deserve.If you cant trust them with a $200 lawn mower that just needs a carburetor cleaning...good luck trusting them with more expensive items of yours!
Fantastic Guys! Alot of knowledge & help!
Nice
Great customer service. If they dont have the part you need, theyll order it for you.
People were friendly n helpful
Do Not take them your lawnmower!I called and asked if they could repair a weed eater they said turn around was around 1 week.I then called a week later asking about warranty work for a lawnmower all of a sudden they say they are 6+ weeks behind on work?How does that happen in a weeks time?They are trying to give people the run around.This place is not getting any of my business and i warn everyone else.
Help me get what I needed and it worked out great!
I dropped off a chainsaw 2 months ago to get a trigger put on. They told me 3 weeks out I said ok, I called a month later they said they couldnt find it but that they would call me back I waiting for a month for a call back and nothing, I called back they told me the same thing they would call me back at 9 am the next day, no call. I called today they couldnt find it they finally found it and they never touched it. I asked what happened to 3 weeks they said we havent looked at it I said why they said just because. I went to pick it up and they wanted signatures and storage fees. No I dont pay I got my saw and left.
Good place to buy chainsaw equipment and accessories.
Purchased a rider from Ray who is very pleasant to work with, he delivered the mower from Houston to Bulverde and still beat the price offered by the box stores. Thanks Ray
Great service...friendly staff
Staff is knowledgeable and helpful as it can be
For all of your outdoor and equipment needs, visit with the professionals at Z-riders.
Good variety, although a little slow and parts are sold separately which adds to the cost.
They are to slow and take to long to help you, I left and went to another place
Good price here
Exelen people
I went in to buy a part. Gave me wrong one. Went back to exchange but they didnt have it so i asked for refund. They credited my card and gave me the receipt but then they charged it again later. Wasnt worth the trouble of going all the way back over their to complain, but never goin back there for sure. If you buy from them dont use a credit card. Use cash and save your receipt.
Says it was supposed to be open today Monday at 8am... Got here at 8:10 and door sign says closed Saturday-Sunday.... Wasted time.
Trash!! Disgusting service both guys in front one of them was nico, was giving me attitude, ordered a part 2 weeks ago called them back and were just giving me the run around saying it will be here Wednesday then friday then 3 weeks past and nothing terrible service awful
Great service and always helpful
Very friendly service.
Web site says they are open on Saturday and they are close on Saturdays
They kept my Echo blower for 2 months and didn’t fix it. All I got was the run around about when it was going to be ready. Totally unprofessional!!
Nice mowers
I had to order the belt i needed for my riding mower cutting deck was not in stock, but the service was very good.
Great customer service
They have just about everything
Anything to do with lawn and garden parts
Very friendly
Very professionals
Very helpful and attentive staff
Good customer service
Excellent
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