Always, Professional, friendly, good service and good material quality
I went to Daltile to pick out tile for a bathroom renovation. I called to make sure I didnt need an appointment and also checked their website to make sure there werent any special regulations due to Covid. When I arrived with my daughter to pick out tile, I was essentially berated by Kristina who asked me to leave and make an appointment without my daughter because she was too noisy. We will be purchasing our tile from someone else, even if we have to spend more money, because this is the worst customer service I have ever received in my whole life.
Acknowledgible in cermic, porcelain, natural Stone, setting material DAL-TILE has it all. Stop with box stores that are limited on what they carry Dal-tile is global many products for the diy or the professional.
Nice selection. Pretty showroom But I just spent 45 minutes in there or more on a Thursday afternoon without anyone available for help. They just disappeared into the back right after I walked in. There was only one other customer in the store, and they were being helped. The sales person and and the customer were just trading stories. The sales lady made no attempt to acknowledge me and not one person asked if I needed help or a simple “I’ll be right with you”. So I left. That’s a long time to wait for help and I thought I was patient.
No lines and get loaded quick
I am a homeowner who has a contractor whos not a big corporation, so he cannot reuse the tiles thats leftover for new construction. Estimated amount of tiles needed is never guaranteed correct, ergo, estimate. But, what I didnt know was that Daltile will not accept returned, unused, too much ordered tiles and reimbursed you for your money unlike other home improvement stores. Their prices are higher which is ok if you used the products, but what would I do with these left over expensive tiles from them.
Came to drop a load, forklift driver was friendly and quick
As a consumer. I dont recommend this place. Its way too expensive sane title at home depot for 70% less.I asked why its too expensive they said that we dont sell consumer and when we sell the price is 3 times higher.If you are a consumer dont waste your time and go there.
Great selection of Porcelain Tile styles!
Very helpful and great selections
Its always a great experience when I pick up my orders. Material arrives in a timely manner and Im loaded up quickly.
Always a great experience with the counter desk. Very helpful and knowledgeable . Just a great bunch of people .
Super nice staff. I ordered a product that they had to special order they were very patient and gave me a good price.
Always had a great experience and always on time with my orders
People treated me like a sub par human i went there to get a few things to tile my shower an they refused to work with me i bought some stuff but i went to lowes an got everything i wanted so i tried to return there stuff they took the product back an never refunded me even after 180 days no phone calls nothing i cant believe them they said there system was down but i dont believe them
Everyone is always so helpful.
Exelent customer service