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Golf Cars Etc
5560 N Loop 1604 E, San Antonio, TX 78247, United States
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Golf Cars Etc

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Tr
Review №1

I bought my Yamaha from this company about 3 years ago off the showroom floor. The only problems I have had with my cart are because I have children and they abuse everything. I could have bought a Sherman tank and it would have been in for repairs. The good news is they have picked it up as scheduled and dropped it off either before or as scheduled numerous times. Not only have they been efficient effective and more than competitive on carts that you buy from them when it comes to the prices of getting a cart fixed today, they have been pleasant and done everything in their power to warranty parts. I have to admit even some of the parts I received under warranty I may have almost felt guilt about knowing the destructive nature of teenage boys. I cannot imagine leaving the safety of a dealer like this to try something or someone else. When you hear those sniveling whiners and they are the only ones complaining after 5 star reviews being the constant. An intelligent person would come to recogize the reality, whiners are the outliers and probably do this repeatedly elsewhere in effort to get free or discounted stuff. OVERLY SATISFIED WITH THIS DEALER

Ki
Review №2

My husband and I purchased a 2021 Club Car Onward about a month ago. And it has been one of best experiences weve ever had. From our salesman Brian Munoz to the rest of their staff. Just very wonderful to have had such a pleasant ordeal. We highly recommend them all. They go above and beyond from sales to the parts department and their mechanics. They consider their customers to be apart of the club car Family. And thats pretty special. Especially at this day and time. If you are looking for a golf car, you should give them a chance. I cant say one bad thing about this establishment. They truly give it Their All .

Ma
Review №3

Just wanted to share our experience with this golf cart business. My father in law has a 25+ year old Club Car which he had serviced at other businesses with very poor service. After having purchased various parts from Golf Carts Etc and experiencing helpful employees he took it there for some work and everything went as they said when he dropped it off. Kudos to everyone for taking care of him and operating a business like it should be.

Da
Review №4

If there was a negative star I would I would have selected that one. Brianna was so knowledgeable and nice and Xavier started that way but in the end it was all usurped by extra charges, not following directions, and simply doing things without my consent and I get charged for their nefariousness. I was even called by a woman whom I explicitly told to not do anything extra or charge me for things that I did not want until I was consulted! She fervently agreed and then did the exact opposite. 100$/hour of shop time is exorbitant but should be told to the customer in the beginning, it was not. But it was xaviers flippant attitude about the 12.96$ that according to him, gets charged to everyone needed or not that was beyond belief. As in how could I possibly even worry about the charge. He actually ridiculed me that I would even question this charge. Clearly making me out to be a cheap skate...Well buddy being a saver is whats missing in your generation. In the end, a horrible experience and very unfortunate that when the mgr and Brianna are gone its seemingly nothing but a sleezy used cart lot.

Je
Review №5

Great staff! Briana and Xavier are very knowledgeable with parts. Always helping when you need it the most! Highly recommend them!

An
Review №6

Excellent experience. Trenton was extremely knowledgeable and helpful. Not pushy at all. Highly recommend going there for all of your golf cart needs.

Ke
Review №7

Great place! Knowledgeable and polite staff.

Da
Review №8

Did work by their running Ariel Ariel lines for the church so it would have Wi-Fi cable or Spectrum

Ke
Review №9

Very nice stall, easy to work with!

Cy
Review №10

Can’t say enough about this place. Trenton was great to work with. In and out with a brand new Club Car that was exactly what we were looking for!Delivered the next day by Edward who walked me through the specs on the cart and showed me all the ins and outs about it.Definitely be doing business with them again!

Ma
Review №11

I bought online with Trenton. He was responsive and very customer friendly.. after he helped us pick the right cart he arranged the accessories all at at very fair price.The accessories were done ahead of schedule and set for home delivery.. easy and fun to do business!Highly recommended 😃

Mi
Review №12

Outstanding customer service. I highly recommend taking your business here. They built a custom golf car at a fair price and have handled all service issues in a friendly and efficient manner. They recently went above and beyond by exchanging a steering wheel that I received as a gift even though it was purchased elsewhere.

Al
Review №13

Went to this place for the great reviews. Ready to buy a golf cart for the parents. Asked for what i needed and i got a dull response. For example: sir im looking for a golf cart for my parents, something simple with small wheels, a canopy and some sort of a platform bed in the back. His response: well i got this one that is lifted but i can take the lift off and put the regular tires back but no bed, all i have is a small basket.The only things he tried to sell me was on the sales floor and that was a whopping 5 carts if that. But yet as i walked out of there, there were a ton of used carts behind a fence to my right and a ton of new carts in plastics behind a fence to my left. So i dont understand why this salesmen didnt really offer anything for me to buy......... Googled next nearest golf cart dealer place and it landed me on mission golf carts. Bought two carts, one for the parents and one for me. Great experience!

Ly
Review №14

These guys are the best for service. There’s no comparison between Carts Etc and the dealer I used previously Not only were their prices better, but they kept me informed of exactly what they were doing. Transporting the cart there was more expensive but it was well worth the extra cost to have the cart finally fixed properly. And they detailed the cart at no cost... and believe me it was filthy. Even the transport driver was knowledgable and courteous. I’ll never take my cart anywhere else. And when I get ready to replace it, I’ll go to Carts, Etc! Thanks gentlemen for taking such good care of me.

Ro
Review №15

Pulled golf cart up to shop with starting problem, diagnosed problem and repaired very quickly.

Ja
Review №16

I manage a team of 30 sales people and was floored today by the customer service I received. I needed a simple inexpensive tune up kit but was not able to make it by the time they closed. The lady I spoke to was not only extremely personable but she offered to let me make the purchase and leave it outside for me. To add to the experience she even text me pictures of the kit, where it was and even followed up later to make sure I found it! I don’t spend allot of money on my cart, luckily, but every dollar will go to Golf Carts Etc.Great people and I am a very satisfied customer.

As
Review №17

Rude and snobby costumer service no thank you

Ru
Review №18

Xavier defined the meaning of Customer service! I know nothing about vehicle maintenance and he let me send him pics of what was broken. Figured out what it was i needed. Then i told him of blinker bracket broken. Instead of selling me something i didnt need he got me just the part! Kuddos to this establishment and Xavier! I will be telling everyone i talk to about my experience! Wish i could give 10 stars!!!!!!

Ju
Review №19

Bought a fleet cart and had it customized here last October. They were straight forward, fair with price, and fulfilled their end of the deal. I went to a few place around town, and they beat the prices i saw and had great customer service. Wanted to wait to right a review to make sure there were no issues that came up later. In the market for another cart, and they will be my first stop.

Er
Review №20

Very nice store. Parking is tight when pulling a trailer. A sign is on the door for delivers around back but I was unsure if I could drive back there so I parked my truck on the paved parking lot and my trailer went into the grass. I was able to talk to a mechanic rather than writing the cart issues down, otherwise I would have used 2 pages. I will use them again, great resource for Yamaha products.

Je
Review №21

Bought my wife a refurbished Club Car for Christmas from Golf Cars Etc. They gave us just the car we wanted at a fair price. We were pretty ignorant about a lot of the details and they spent a lot of time showing what they had and answering all of our questions, which were quite a lot. We had some minor service issues that they were prompt and great about following up on and getting them handled. I would highly recommend this company if you are looking for a golf car.

En
Review №22

My company bought a yamaha golf cart from these guys about a year ago super reliable cart so far way more comfortable than the last we had. Today I went in because the charger stopped working. They tested it for free turns out it was bad. The awesome lady at the counter hooked it up with a referb for a good price. Nicest people always ready to help.

Ma
Review №23

They were very helpful. We were able to get what we needed. The staff was friendly and what they were very knowledgeable.

An
Review №24

Everyone was super nice! Golf Cars Etc. did a great job repairing our Golf Cart. ALL the staff was super friendly. They explained everything in detail. Went ABOVE and BEYOND for excellent customer satisfaction!!! Thank You!

C
Review №25

Very best in customer care. Staff very friendly and techs take time to answer questions.

Br
Review №26

Awesome place to go for club car parts, I needed a club car rear body an they had it in stock so I could get same day! Good attitude with all the employees I had contact with

Ru
Review №27

Delivered a load of golf cars to this location earlier. Friendly and excellent help.

Te
Review №28

We used this Company for the 1st time and We won’t go back . Unfortunately the carts have more problems now than when we dropped the carts off, not to mention, we dropped them offEarly one morning and it took 2 complete days for a 30 minute job ! I spoke to the tech at 9:00 am and he gave me an update on 1 of the carts and I gave him the go ahead to fix, (30 minutes)The other cart he had to diagnose but would call me back in couple hours, at 2:30 I called and the 1st cart hadn’t been touched and the other cart hadn’t been diagnosed and the guy I talked to was off that afternoon, those are the facts, When I questioned him this morning, he called me a liar and that was that .

le
Review №29

Good place to find golf cart parts

Ch
Review №30

Over priced but friendly folks.

Ro
Review №31

Great service

Wi
Review №32

Excellent!

Ro
Review №33

Great place

Gr
Review №34

Wonderful

JO
Review №35

YAY,,,,,,, BUYING ONE HERE

Information
39 Photos
35 Comments
4.5 Rating
  • Address:5560 N Loop 1604 E, San Antonio, TX 78247, United States
  • Site:http://golfcarsetc.com/
  • Phone:+1 210-451-0352
Categories
  • Golf cart dealer
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:9AM–1PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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