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Embellish Accessories and Gifts
403 E Ramsey Rd Ste 107, San Antonio, TX 78216, United States
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Embellish Accessories and Gifts
Comments
Ju
Review №1

I never have a problem using Embellish. Everything is very pretty and the colors are beautiful. I purchase a lot of gifts and everyone who receives them loves it. I would recommend them for sure.

Ka
Review №2

Embellish Accessories and Gifts has been my go to for monogrammed items for several years. Everything that I have bought has been great quality and the workmanship is outstanding. I give them 4 Stars instead of 5 only because the price of some items seem a bit high even though the quality is very good. Also, I wish there was a deal on shipping. When that cost is added to the cost of the item, it very often give me pause in making the decision to purchase.

Dr
Review №3

Embellish Accessories does monograms the right way! Not easy to find quality monogram products. Just received monogram tee. My favorite is monogram rain jacket - soft, water repellent and easy to pack!!

Va
Review №4

Beautiful products, high-quality embroidery, and superb and personalized customer service.

Me
Review №5

I do love the quality of the items, but shipping is high and the turnaround/shipping time is forever. Twice now (once for end of year gifts and once for Christmas gifts ) I had to go deliver them to teacher’s houses because I didn’t get my order in time.

Co
Review №6

I was very pleased with my monogram baseball cap. I’ve ordered several online from other retailers and usually feel like they’re better suited for children or youth, rather than my adult self. The cap fit perfectly, the color was accurately represented online, and the stitching was flawless. I will likely order from here again.

Ka
Review №7

Ive bought at least five things from Embellish and love each one! They are well made, the quality of material is excellent and for those items that I wear the fit is perfect. I get compliments all the time!

Pa
Review №8

I HAVE ORDERED LOTS OF HATS AND T SHIRTS FROM EMBELLISH AND I HAVE LOVED EVERYTHING. THEY ARE WELL MADE AND OF WONDERFUL QUALITY.THE MONOGRAMS ARE JUST BEAUTIFUL. THEY ADD UXURY TO EVERY ITEM.

ca
Review №9

YOU HAVE GOT TO BE KIDDING ME.I purchased one of the Mens monogramed Duffels it arrived and was beautiful so I ordered another that too was great so instead of stopping there I ordered a third anddddd a fourth I guess that was too much because the third one arrived with NO HARD BOTTOM I reached out them they got back to me once and I havent heard from them since. In the mean time the fourth one came IT WASNT EVEN THE SAME BAG!!! IT WASNT EVEN THE SAME MATERIAL!!! i HAVE REACHED OUT TO THE COMPANY AT LEAST 4 TIMES AND IF YOU GOT BACK TO ME SO DID THEY.! Customer service is AWFUL

Co
Review №10

Embellish always does such a beautiful job on everything I order (and I order from them fairly frequently). Their quality is top notch and they are easy to communicate with. I like supporting a small business as well. Highly recommend.

Al
Review №11

The items purchased were not only appreciated but loved by the receiver of the items purchased. They loved the look, fit and professional engraving.The items were a surprising gift for both parties and the look on their faces was priceless. Would certainly purchase from embellish accessories again.

Ta
Review №12

I have ordered several times from this company, and seem to always have the same experience. The most recent was I ordered a sun visor on May 25, 2020. I still had not received by June 27, so I sent an email asking them to advise me of the status of my order; at this time I also mentioned that this was a gift. I never received any confirmation that the email was received, much less answered. Then today on July 7, I finally received my order, with no explanation on why it took so long to complete or an answer to my email. Also, the event for which I was going to give this as a gift is over, so now my gift will be late!

Ri
Review №13

Great experience. Purchased 3 monogrammed baseball caps at $5.00 each. Want to purchase additional baseball caps at same price-Are they stil available???

Ka
Review №14

Received my item with a very noticeable break in thread on the center letter. I was planning on giving this as a gift to my daughter for her birthday as she has always wanted a monogrammed tshirt. I have sent several emails and called the company. No response from them and it has been weeks. Wish I would of read reviews before I purchased my items and wasted my money on this company. Please go elsewhere!!!

Pa
Review №15

The cap I ordered was exactly as pictured. Fast shipping and I was able to track the status of my order.

Su
Review №16

I ordered 2 wind breakers jackets. U guys did awesome job monogramming both the jackets. I had lots of compliments. Thanks. I would recommend u to everyone. I forgot to send my order for the kids bag with name Emilia and my time ran out. That wasn’t ur fault it was mine. PS just a note. It’s hard to understand your direction especially for senior citizens like me. Maybe u could make it easier. Thanks SUSAN

Ki
Review №17

Great product and service! My kids will love them! Will order again

Ti
Review №18

Ive order from them multiple times. Always shipped in a timely manner and their products are great quality. I recommend them to all of my friends and family. Never had one issue with shipping or products. Perfect company to purchase from.

Ga
Review №19

The baseball cap I ordered with groupon is great. Unfortunately the shipping cost when I ordered it was almost as much as the cost of the hat. This should have been declared when I bought the groupon.

De
Review №20

I took advantage of a sale and submitted a bulk order. Only 1 item came but when I notified Embellish the situation was corrected and the product perfect and an excellent way for me to being my 2020 Christmas shopping.

Sa
Review №21

I love all of their products! Monograms always look great. Quality items and so cute!

Mi
Review №22

Barney’s new travel bag turned out perfectly - it the right size for his food, treats and whatever else he needs when we leave the house 🐾🐶

Jo
Review №23

This company is excellent ! I ordered 2 monogrammed hats and in less thana week, they were here and beautiful. I HIGHLY recommend this company.Good job guys!Mary

To
Review №24

My monogrammed sweatshirt is so nice. I get so many compliments on it. The color is beautiful and the monogram is perfect. It fits true to size and it washes great.

Ki
Review №25

I love everything I have ordered! Customer service has always been very responsive-even when it was my mistake. Definitely recommend!

Mi
Review №26

I love my camo monogrammed cap! The ordering process was smooth and shipping was fast.

Ch
Review №27

They were able to find and monogram a black rain jacket exactly like the navy one I ordered several years ago. I was thrilled!! Excellent communication and customer service!!

Gr
Review №28

Shirt looks FANTASTIC! The only drawback... there arent more colors to choose from. I highly recommend!

Mi
Review №29

Great merchandise! Love, love, love, and even better, you carry the larger sizes! Always pleased!

Ni
Review №30

I have enjoyed all my purchases from Embellish Accessories and Gifts. They are all perfectly monogrammed and shipped fast.

La
Review №31

I ordered these monogrammed pullovers as gifts and they were a hit. Great quality, comfortable, and great stitching. I only wish they had pockets, but otherwise great!!

Tr
Review №32

My baseball cap was exactly as I ordered and was delivered very quickly! As a true girl raised in the South, I will certainly order more monogrammed items from this company! Thanks!

Am
Review №33

I bought hats with my bridesmaids initials. They turned out perfect! Great quality! Highly recommend!

Je
Review №34

My daughters loved their monogrammed shirts! They run big but I knew this when I ordered.

tr
Review №35

Easy to use - great products and quality. Arrives on time. Will definitely order again.

Ka
Review №36

Love the embroidered pullover. The fabric is good quality. The sizes run a little large.

Ma
Review №37

I love my jacket and get several compliments. It is very lightweight but does protect from wind!

Do
Review №38

Purchased pajamas pants with embroiderySizing is off! Way too small. Very disappointed.

Ch
Review №39

I have ordered from you many times. Love the products they are of great quality.

Ka
Review №40

Ordered from them multiple times. I always love what I get. Great service and great products.

Te
Review №41

Gift for my daughter. Arrived timely, in great condition. Would purchase from here again.

Co
Review №42

I have ordered from this Embellish Accessories more than 10 times and have been extremely satisfied with all of my monogram products. I am a loyal customer.

As
Review №43

I ABSOLUTELY love my pull over! I bout an xl and normally something with a female bias I have to have a 2xl but this first great! I get so many compliments on it! Thank you!!!!

An
Review №44

I ordered May 26 for a Fathers Day gift. As of July 28, I still havent received my order. I emailed Embellish 4 times with no response back to any of my 4 emails. Very upset with customer service and obviously I had no gift to give on Fathers Day. I have tried to call number provided. All I get is a referral back to email.

Ch
Review №45

I ordered a monogrammed baseball cap and it turned out great!

Ca
Review №46

Enjoy purchasing monogrammed products from this family owned business. Good variety and has nice products.

To
Review №47

My order arrived perfect! It was exactly as described and arrived quickly! Highly recommended!

Jo
Review №48

Product was just what I wanted and great quality work. I will be buying from them again!

Na
Review №49

If I could have given it 0 Stars, I would have! The denim embroidered shirts that we ordered are not only of poor quality but also, the monogramming is TERRIBLE! One of the letters on the shirt is completely crooked. It appears as though the machine was not holding it properly. I called Living Social and was unable to return the item because Embellished Accessories cashed the voucher already. I was advised to contact the company directly. I did and after a week of phone calls and emails, I finally received a call back from the owner. It was only after I wrote an email that I would write a negative comment if she did not replace the item. My request was refused and she referred me to her return policy link. From reading the several reviews, customer service is pathetic and instead of the customer is always right, the owner is ALWAYS right in this instance! Or, she feels that shes infallible and will never admit that mistakes can occur. Instead of replacing the shirt, shes lost my future business and I am sure that of many others! Its a shame. She could have had a great gig going with Living Social by making every customer happy and have a huge return business. Not the case with me. Ill continue to search for another on-line business that will have great customer service!

Ki
Review №50

Our daughter, & son in-law liked the baseball caps. Said they dont usually dress alike except by accident, so I said now you can dress alike on purpose when you wear your Embellish monogrammed baseball caps 😊

Ba
Review №51

Fast Shipping and quality product, will certainly order again

Ja
Review №52

Very nice initial caps. Great place to shop.

Yo
Review №53

I’ve ordered several rain jackets and I love each one of them.

Er
Review №54

Love my monogram baseball hat!! Thank you! 💕

Kr
Review №55

Great product! I loved my hat!

Br
Review №56

Love everything I get from Embellish!!!

Th
Review №57

We purchased a Couch Pouch for our Hoop dance sessions at the park! WHAT A HIT! My items shipped quickly and they were very responsive via email. Purchasing some more CUTE things soon! Thanks!!

El
Review №58

Quality is always outstanding, easy to work with. Buy from the often

Am
Review №59

I ordered from this company two months ago. I have sent numerous emails asking about my order and have received NOTHING back in return. No correspondence at all. BUT they took my money out of my account very quickly! I give these guys no stars because unless they can respond ASAP, I consider them a fraud!

Je
Review №60

Best company ever!! I have been buying everything monogrammed from embellish for five years, Im kinda shocked to see these bad reviews- they are a family owned company and everything I have ever ordered from rain jackets to scarves to purses has been stellar… highly recommend!!

Ta
Review №61

I absolutely love it ! The shirt is just as described and good quality

De
Review №62

These totes are even nicer than they look in the ad.

Ji
Review №63

Unfortunately, I am very displeased that you do not stand behind your product. Your Customer Service explanation and stance is not representative of quality control. None of the B’s in the monogramming chart you provided run into the middle initial, placed incorrectly, and are obviously not 1/3 of the first initial.

Mi
Review №64

Worst customer service I have ever experienced. I got a few emails from Sadie which did not address my email nor help with any type of resolution. I begged for a phone call with 2 more emails that have gone unaddressed. I now have lost my money as well as the gifts purchased. Will never order from them through Groupon or directly. Just tried again to contact someone during business hours and got a voice recording and no way to leave a message...they have my money now, I have no product....CONSUMER BEWARE!

ni
Review №65

Awful experience! If I could have given them a zero, I would have. Ordered two items a month ago. They notified me by email that one of the items was out of stock, but they had it in a different color. I emailed them back requesting a picture of the other color. I got no response. I called them three times, but no one ever answers the phone, and there isnt an option to leave message. The other item that I purchased still hasnt come. I would not recommend this company to my worst enemy.

Ca
Review №66

I absolutely love this site!! I’ve never gotten anything but the best quality products!!

ke
Review №67

I love ordering from company!!! Very professional and quality products!

Sa
Review №68

Bought a beautiful Monogrammed Mermaid Tail for my daughter and it is so adorable! Shes absolutley attached to it. Looking forward to buying more items for the Holidays!

D
Review №69

I am changing my 1 star review to a 5 star review b/c I just got my hat I ordered. My only complaint was that I wish they had a way to track your order. I was clueless that it was on its way and it took awhile to get. No one from the company responded to my messages. The hat came and looks great!

Br
Review №70

I loveee my hat! Exactly as pictured on the advertisement.

Mi
Review №71

I received the item late, and it had a broken zipper. I tried numerous times to contact the company via email to no avail. Their voice mailbox was full so I contacted Groupon and they kindly issued me Groupon Bucks so that is good towards a new order. NEVER again will I order anything from this company.

Ch
Review №72

Excellent quality~ Great fit

Pa
Review №73

Worst customer service EVER!!!! DO NOT waste your time or money!! Have called them and emailed them numerous times and no response at all!! HORRIBLE!!!!

Ki
Review №74

My order was incorrectly shipped, but they fixed the problem and I love my items!

Am
Review №75

My hats are gorg. My boyfriend even wears them.

De
Review №76

Purchased Jewelry case in July, Oct 22, still has not shipped. I email weekly and they respond with “ it will be shipped in the next day or so” . This company is a fraud! I will be reporting to better business Bureau!

Th
Review №77

We order bath towels, lunchbox and rain jacket on April 22 2019 for Mothers Day we received partial shipment May 21 the threading was crooked on 2 of the towels and the rain jacket non existent - we have emailed - called - contacted Paypal and called the Better Business Bureau At this point - even called Melissa the owner - no customer serve - no product - no reponseYou have to do what you say you will do when taking peoples money - to send less the quality products and not fulfill obligations is unacceptable

Ji
Review №78

DONT ORDER FROM THIS COMPANY! They quickly took our money over 80 DAYS ago and we still havent received the merchandise! They promised delivery within 7-10 business days. Yeah, we get the we apologize for the delay emails, but these people need to get their act together!! This is ridiculous in the days of Amazon and overnight delivery! If there was a ZERO STARS rating, Id have given it!

Cr
Review №79

Ive loved every moment of my experience with this company. Great service and products and monogramming.

Ka
Review №80

I ordered a monogrammed cap through groupon and the vouchers that they gave me have never worked. I have called the company several times and left VMs, emailed several times, and now have to go through Groupon to get my money refunded because they will not respond. Do not waste your time with this company. I have already wasted enough of my time for both of us... I mean, who has a business and does not answer their phone, return calls, or answer emails? A company that is going out of business...

ka
Review №81

Horrible service, they have pictures to make the quality of their product look much better then it actually is! Also if they make a mistake, they dont fix it, their solution is order a new one and we will try again! Absurd! No wonder they have to sell their product on Groupon!! No one will purchase it otherwise! Based on these reviews Im not the only unsatisfacted customer!!

Ma
Review №82

Bought the duffel bags as gifts, I am a return customer and will keep coming back!

Ch
Review №83

The monogrammed clutch is not worth your money! It is flimsy, as in hold with one hand to carry and it flaps over. The stitching on it is crooked. The pleather or whatever material it is, if even pleather, is sticky feeling. The chain that you can attach looks like something out of a gum ball machine. This clutch is not worth it!! I bought a Groupon for this clutch, and fortunately they gave me my money back & hopefully will stop doing business with them.

Rh
Review №84

Very poor quality on the mermaid tail blankets. Scratchy, itchy, and uncomfortable material. I would not recommend at all.

Je
Review №85

I love everything I have purchased

La
Review №86

Was exactly what I ordered!

Me
Review №87

Took forever to get items and very disappointed in the quality. Dont waste your time and money.

Cr
Review №88

Great product!

El
Review №89

Dont buy anything from this company, they are so bad they take your money and dont send it. HORRIBLE!!!

Ca
Review №90

Terrible customer service and response. The item I received was not the item I ordered. I have sent at least 4 emails to their customer service site and have had NO response at all! There seems to be no other way to contact them.

Su
Review №91

I absolutely love my hat!!!

Ev
Review №92

This company sucks. My wife ordered months ago and still has not received what she ordered. No one responds to any of her emails

Al
Review №93

Great quality!

Ch
Review №94

Just received my hat in the mail, ordered from Groupon. The monogram is crooked & the B is much smaller than the C. I dont even want to wear this on my honeymoon. I guess you get what you pay for....

Sa
Review №95

Family Owned and Received Excellent Service

Jo
Review №96

Awesome as always!!

Le
Review №97

Great product

Pe
Review №98

I LOVE IT!!!

Ja
Review №99

Love it!

Br
Review №100

GREAT !!! and FAST!!!

Information
68 Photos
100 Comments
4.1 Rating
  • Address:403 E Ramsey Rd Ste 107, San Antonio, TX 78216, United States
  • Site:https://embellishaccessoriesandgifts.com/
  • Phone:+1 210-451-8683
Categories
  • Gift shop
  • Clothing store
  • Monogramming service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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