Great store, staff is very nice and very helpful. Will help you find what you need. No safari in the box stores.
Its always in and out I rarely get help but Luis is awesome in the plumbing section
Good knowledgeable employees. Always go for items for home 🏡 thx for being there for use.
The store was clean and well stocked. Staff was attentive and helpful.
Thankful that they were able to help me by having 2 different items that big box stores didnt carry, also LOVE that they dont wear masks and arent blind sheep like many brainwashed people scared of the flu that masks dont protect from anyways. Great job not hindering your immune systems and breathing freely like we should! Happy to keep supporting this store and will see you all again soon! MASKS DONT WORK! STAY WOKE! 🥰
They have nice stuff but I was very uncomfortable being in a store where the employees do not all wear masks nor do they enforce masks. I would have liked to support a smaller hardware store rather than big box but thats unacceptable. Do better.
Superb service, knowledgeable sales associates and standard prices . This is a classic hardware store with vast (old/new) home and appliances products.
Oh man. I really want to love this place and support a local business, but I went there in January, when COVID numbers in Texas were on the rise and witnessed two employees without masks on. Shortly after, I came back positive for COVID. After waiting the appropriate quarantine time, I came back to get the other parts for my project only to find that now there were THREE employees without masks. As someone else posted on here, this place does not respect COVID restrictions and hasnt done so for a while. If you are interested in contracting a deadly virus - this might be the place for you!
This place is great. Lisa and Randall are so helpful. Randall spent a good 20 minutes helping me find what i needed. We couldnt find the pieces i need but he looked till we found something that would work. This is by far the best hardware store to go to
Not a box store, but easy to find hardware merchandise. Plenty of employees to guide or make recommendations.
The quality of personnel has suffered over recent monthsPersonnel do not faithfully wear their masks. They either wear it under their nose or they wear a loose fitting fashion mask. Neither meet health guidelinesWhen you need assistance on product the background info provided is frequently sketchy
San Antonio is SO fortunate to have a place like Johnnie Chuokes! Their line of merchandise is amazing and their staff is both skilled and So incredibly helpful! I relied on Pauls expertise in 3 different departments. He was knowledgeable in each one. So much better than a big box store where the help might be one job removed from dropping out of high school. Truly an old style hardware store where there are many departments with pros in each one. I didnt even get to the gift department! Everyone needs to go to Johnnie Chuokes at least once a week!
Always was a pretty good little hardware store, but went in today and none of the staff wore masks, unlike what is stated on this page. Thats why it gets one star.
Been renting the carpet cleaner the past 4 winters. Dont know if shes the owner or a manager, but she gave me really hard time and wanted to charge me a $10.00 cleaning fee..... I cleaned the thing the past 3 times without any issue. Took it back outside, went to ORileys and brought it back inside. I literally did nothing to it and magically its fine now. Ill be taking my business else where for simply wasting my time and insulting me by implying that I dont know how to properly clean, when Ive had no issues in the past.
Had what I needed. Understands paints and the differences. They tell you if that dont have an item your looking for and dont try to sell you something that will not work for a project or contract one is involved in. Thank you, for being real.
Best hardware store in town for hard to find things. Staff is very helpful and accommodating. Always friendly and very informative. Have recommended many times, my friend told me about this place when I couldnt find an A/C filter anywhere in town.
Very helpful, unfortunately didnt have what I needed
Great, friendly place. Always find what I want.Cute Bob Ross stuff/merchabdise was there today!! He was a really positive, nice guy and a good painter.
Great hardware store with wide selection. Lots of items I cant find in big box stores. People are friendly, helpful and very knowledgeable.
Love the convenience and the Novelty shops
Customer service was very superb and very prompt and gave me the information that I needed for me to complete a project from a honeydew list
I love that they have things that appeal to women . Great prices and unique items
Mostly a hardware store, but great gift section.
Very nice place, very clean and organized. The older lady who runs the place is very nice and very knowledgeable. They dont have EVERYTHING but they can order it.
Trudy, Julie and the rest of the gift shop staff are so kind, they make you feel like family. Everything is beautifully decorated and the items they sell are unique and boutique style gifts. If youre in the area, its a must, just seeing what they have and meeting the ladies will make it worth your time.
Great place with people available to help you
Very nice store, so much more than just a hardware store....definitely 5 stars for the staff also!
The gift boutique area at the front has so many beautiful things, I could spend hours looking around. Watercolor paintings, handbags, ceramics, stationary, uniquely scented room sprays, ect. ect. There are no crowds to fight and youll find something for everyone here.
I love going in there everything is easy accessable and always quick to get out
That place is super cool. Its got all the things. I was impressed.
This place really knows what there doing, Great people that really are helpful. They also have a very large and complete Paint Department within the store. My wife loves the Gift Department.
Ive been a customer many times over the past several years. Always polite and helpful. Everyone seems to be very knowledgeable. Prices are reasonable. If youre not sure what you need or what youre doing, Im sure someone there can advise you .
I can get can get liquid fire for my clogged up sink the price is way cheaper there than what you can get online. They have very reasonable prices.
Knowledgable, helpful staff. Not just a hardware store. Great gifts for Ladies.
Love this place! It helps that we are nearly around the corner from it, but they have a nice selection, knowledgable employees, and theyre nice/helpful. Prices seem pretty fair- and I dont mind paying a bit more for the convenience, expertise, and supporting a local company!
Great service and they had what I needed for my yard work. Prices were excellent. I chose Johnnys for location and because its locally owned.
Very Friendly. Always attentive to your needs. They have hands on experience and really know how to help you. The prices are competitive with the Big Box stores. I always find what I need. I highly recommend their family owned store.
Went to purchase a chain for a little project I was working on. An employee then helped me by finding a cut chain which was close to the length that I needed, so the worker never cut the chain. As I go to make my purchase the cashier informs me that their machines are down and can only make cash transactions but added that they could take my card information and withdrawal from my account later, which is what I ended up doing. Week goes by and I dont need the chain anymore so I went by to return it. The same cashier, Jill, now tells me that cut chains are non returnable. I informed her that the chain was never cut but still refused to do the return. I was never informed that cut chained was non returnable and didnt even attempted to make an exception after giving them my business when their machines were down and I couldve gone somewhere else. I wont be making that mistake again and will refuse to shop at a business that picks and chooses which policies to inform the consumer.
Always easy to talk toAlways knew what I was looking for and at the right price..Love the store..
Sign on door and website says store opens at 8 am. Sat out front until almost 8:20 and doors still locked. Your store is very convenient because I live right behind the shopping center. I will take my business elsewhere from now on since the store cannot open at the correct time.
This is one of those few remaining hardware stores of the past that provides a good variety of products with a healthy dose of expert knowledge. Its a sarce commodity in those big box stores assuming you can find someone. Its a bit more pricey but well worth the extra cost.
Great place... They have a little bit of everything..
Great place. People are friendly ready to help you truly is the owner and Mom is the owner and theyre great too. Amazing place. If you have a project going on they know how to do it
We bought several ceiling fans from here a couple years ago for our new home, had issue with 1 and between them and rep the problem was resolved. Fast forward to this past May 2019, we went in and decided to purchase 2 more fans, long story short, we called them and placed order over phone and paid for them. Told us they had to order, no problem. A week later we get called and were asked did we want to place order, this was by the owner, we said yes. Was told they had one in stock other would be about 10 days coming in, no problem. Time goes by we call to check on it no body knows anything, owner out of pocket again. She comes back into town tells us order was lost but they had one of fans stock not to go on but that fans is still not working right, we gave had it since May 21st and we are having to deal with manufacture. Will not buy from them again. Why Im upset these fans are $499.99 each.
Great selection of everything for your home repair needs. And everyone is always super friendly
BEST PRICE IN TOWN ON CHIP KEY REPLACEMENT!! 4.6* w 38 reviews is a solid testimony that this is a really nice hardware store- clean, very well stocked, perfect customer service AND...they really cater to the ladies too with a nice little artsy craftsy area.
A#1 In variety and customer service. Products and parts that the big box stores dont bother with and customized ordering for more selections. They make you feel welcomed and offer help before you even need it! Oh, dont miss browsing through the gift store section - theres something for everybody.
Happiest place on earth! Need something, have a question, this is the ONLY place to shop for DIY needs.Prices are fair and the people are wonderful. Johnnie would be so proud!
Great local hardware store you will generally find anything you need there. Staff is extremely friendly and helpful.
My project today was fixing a broken kitchen drawer. I went to the hardware store for some drawer hardware and wood glue and they had both. The staff pointed me where to pick up each item. The check out was speedy. The service was friendly.
I like this store as they have a good selection of hardware, garden and gifts. They are smaller and more service orientated than the big box stores.
I needed a piece of glass cut to a specific size. This is one of the few places that will do it.
10 times the fastener selection of big box home stores. If you need a widget they probably not only have it, but have a selection. Lots of specialty items; more stuff for the home handyman and less for the construction crew. Knowledgeable help.
Very friendly knowledgeable staff, found everything I needed.
Not only did they have a huge variety of items, but the staff know their stock so well that I was able to (poorly) describe what I thought i needed and they not only found it, but explained how I needed to use it to finish my project. Incredibly helpful for amateur DIY enthusiasts.
Great hardware store, close and good selection.
I needed a custom sized piece of window glass. No problem, they cut it.
Very nice hardware store and they have more speciality items thank the box stores.
Great customer service. Good prices.
Great....my sister was looking for a simple old school ice pick and they had it! Thank you Google!
Omg! Lisa in the paint department is awesome, great knowledge of the trade, go by and visit with paint personal, oh, dont forget the candy treats, they are one of a kind, 5 jalepenos 👍
Great place for gifts, home improvement and personal service on any topic.😆
Like a small home town hardware store with so much charm !
Amazing service with great smiles on the employees!
Radio show going LIVE! I love the sevice. Great prices great prices great people...
Excellent staff, well informed and extremely knowledgeable. If you need hardware, this place has it all.
This store has Traeger grills. We had looked into buying a new grill and did a good amount of research before making the purchase. Johnnie Chuokes had the Traeger grills put together on display and we received great service from the gentlemen in that store. They explained everything to us gals and were so informative and courteous. They went so far as to show us step by step how to use the Traeger. We bought the grill and the gentlemen at the store loaded it up for us and told us to call them if we had any questions or issues. I have recommended this store to my friends for every and anything they need from hardware to grills!
Do you remember the old hardware stores as a kid? I am talking 1950s here. The kind of place that had everything you needed for the house and yard/garden. This was before the big box corporations came along and squeezed most of them out of business. Johnny Chuokes is one of those places. There are some unique products that you will only find here as well as some interesting girts that are available from Trudys gift shop in the front of the store. Lots of expert advice is delivered in person from some very knowledgeable folks. Mr. Chuoke used to (and may still) have his own radio show like the DIY programs on TV today. The place is reminiscent of the old Scriveners on Broadway for those native San Antonians from way back. Not quite as fancy, but certainly filled with great products for the home.
Very friendly, knowledgeable, and helpful. Like going back to small town texas.
OVERPRICED.. HAD A HARD TIME FINDING HELP..I PREFER LOWES. NOT GREAT HELP BUT BETTER PRICES AND MORE VARIETY..
Helpful and knowledgeable staff.
Wow!! Where have you been all my life!! Great store and fantastic service!
Helpful people. Good selection.
Nice place, friendly staff and super helpful
Great neighborhood supply store.
I always find what I need. There is always someone there who knows how to solve a problem.
Always able to get what I need.
I have been waiting forever for my order and have yet to receive a call as to when Ill be receiving it. Dont order Jon Hart products from this place.
Went in this morning to pickup a gallon of Navajo White paint, with empty gallon in hand. Lady tells me theyre in the process of switching out their colorants. So, youre not selling paint???
Killer shop with awesome deals!
Always excellent choices and service.
Dont know what I would do without them...
Always has hard to find hardware.
Great customer service
Great Paint selection!!
Excellent service
Very helpful.
Way over priced.
Better
It is a pleasant environment and they have everything you need for the home