EXCELLENT customer serviceVery helpful and informativeEmployees are Sharp and clearThanks again for all your hard work guys
Have got decent prices on coolers in past, but will never again get the custom metal work or anything from Mission. Bought a 3 compartment sink. Had to get custom build. Paid almost $8k. Was sent plans after work was started that were not what was agreed upon(but too late to change at that point so you need to sign off on them is what I was told), was told I would have 3 faucet spots one being spray arm, didnt happen. The sink has an attached pot rack as our old one did, and measurments were taken before work started. Pot rack is about 2 foot shorter than needs to be. If you hang anything off of bottom rung you have no access to faucets.This is something that should have been obvious before they even delivered sink. Top rack not much better. We have an order in for about $20k in equipment from them that I am seriously considering canceling.
I dont know what wed do without Jay! He has been one of the biggest factors in our success! Jay is extremely knowledgeable about the great products carried by Mission Restaurant Supply. HIs customer service is superior and is constantly following up with us to see if how were doing. Great job MRS! We are a customer for life because you have Jay!
As a Realtor, I like to get my clients nice closing gifts for their new home. Although everyone is amazing, Jay has always been the one that really goes above and beyond! His knowledge of products is amazing and he always treats me like Im his best customer. Jay is the reason I keep coming back!
Jay was so knowledgeable and so helpful I couldnt have been helped any better so glad he help me find what I needed and so quick... I will definitely return because of such great customer service by Jay .
I come to buy coffee supplies for our office. They always have what I need, in stock. Checking the website beforehand is helpful. The staff is always friendly and helpful. I also enjoy shopping for professional grade cooking/baking items for home.
Awesome service 👏
The staff was extremely helpful. The griddle I wanted was not something they usually carry and they went out of their way to order the model I wanted to purchase. I was so happy that they listened to my needs and didnt try to sell me on something else. Best of all I received everything relatively quickly considering it had to be ordered. Ill shop at Mission again!
Great service
Awsome as always.......thanks guys.
I love it there Me & My Family always go and buy our stuff for the benefits
Ordered a microwave online because I had good luck with the Austin store. Five days later, the day I was expecting it to arrive I got a call to verify the order because of suspected fraud even though it was shipping to an easily identifiable restaurant address. When I asked why they didnt call me sooner they told me they had called several times. I went back and checked the call log on my phone as well as my voicemail. No calls. I am in the customer service business and this is inexcusable. Go elsewhere.
JUST ASK FOR JAY AND HE WOULD PROVIDE THE BEST COSTUMER SERVICE EVER ..
Great service, friendly staff, and great prices for anything you need for restaurant supplies and kitchen supplies, open to the public
George is the best! Very knowledgeable about the tools and their uses....we even discussed pastry dough... thanks George!
Fast and friendly service. Jay helped me out today and got me ever thing I needed. Thank you Mission
Great customer service. Staff took the time to find the right solution for our issue, it was greatly appreciated.
Went to order parts frustrated lady rude In front plus guy wont be back till after 1:00 for lunch No one else to help! Very inconvenient and should post on website they can not help from 12:00-1:00 Should hire more staff!!!!
Poor customer service I called three times for pricing and was transferred once and got a voicemail not once did I talk to anybody in the department I need to get two for the items I’m looking for at this time.
Great staff good prices and sells to the public
Great selection and competitive prices. Open to the public!
Its okay. I love their popcorn
Scoundrels. Shady business practices. Id watch out for them. Their favorite technique is charging for labor ($92/hr) plus a vague truck charge ($45) even when your item is under warranty. I would NEVER, ever do business with them again. You shouldnt either
Whatever you do,do not do any business with Jonathan Jereb!! !!!!!
Excellent Sevice knowledgeable staff
Good selection and prices are ok
I will go there every time I need something for the kitchen!
As usual outstanding
Love this place, they were awesome!!!!
Very well