I have to say the Rose the owner is one of the nicest people you could ever meet. She tries her hardest to meet the needs of her customers and her staff has always shown to go the extra mile for me and appears others. Her store is very well kept and they handle the books with care.As a collector for many years handling of the books has always been my benchmark between a good bookstore and an a great one. Roses store surpasses a great one. Pay a visit you won’t be sorry
Was very disappointed when they pulled back covers from my subscription when I ask before hand if it would be a problem that I choose from all the covers and the manager said it was ok that it wouldn’t be a problem. Today I was told that I was no able to do so and I missed 2 covers I really wanted. I canceled all my subscriptions there took my money elsewhere. Lost a customer. I suggest next time be clear with the buyer.Re:Please cancel my subscriptions. I asked for that yesterday.I spoke to the manager about the pulls for my subscriptions and she said it wouldnt of been a problem if I was able to choose from the bunch. I read what it said thats why I asked twice if it was ok. I got the ok and yet they stopped pulling covers. You should of said something earlier about it or call me about it email something saying you would stop pulling all covers that way I would of said something about pulling certain covers for me.I already went to alienworlds theyre way better at communicating with their customers.
Incredibly friendly staff. Always welcoming right when you go through the door. They have tons of events and release schedules for new comics. Amazing place and return here frequently!
Very cool! Nice calendar of events and when they didnt have what we were looking for they ordered it for us. Great customer service.
Havent attended any events, just shopping. Prices are good and selection is good too. A few games I wish they had but all in all, good selection.
Staff is always friendly, my go to for DnD supplies and miniatures! I love they give me a military discount and there reward program gets me free miniatures! I kinda have a miniature problem...🤭
Rose is the woman who is in charge and she is absolutely beautiful and helpful in every way.You can grab pokemon cards here too, so thats awesome.Travis and some other guys also run a pokemon league here every Saturday.Look for him - he will be the one in a cowboy hat. :)
Kira was the most helpful staff member I have ever encountered. She went above and beyond to make sure my miniature painting needs were met. Somebody give this woman a raise!
The guy wearing a bandana at this store is a rude employee. Watch out for him. You’re better off going to the Medical Center one.
Friendly knowledgeable employees and very helpful, they help us order a manga we couldn’t find and they sign up for a reward program that gives you points to next purchase discounts
Love all the activities they offer! They are a bit pushy about buying stuff.
I live in South Austin & saw Dragons Lair Alamo was hosting a Power Rangers meet & greet. I went to the event and Im glad I did. I got to experience the great customer service this location has. I will definitely stop in to say hi everytime I visit San Antonio.This location went above and beyond & made sure you felt safe for the event during this pandemic. Even during a busy time they make sure you are taken care of with whatever you may need. The staff was friendly and the manager was Amazing. Seemed like someone youd want to work for.Keep up the Great work Dragons Lair Alamo!
My son plays Magic here. He loves it. Staff is very friendly. Very clean. It always smells nice. They have lots of collectibles, comics, board games etc. Great location. Lots of parking.
Our little families favorite local comic shop! Great selections, and also my kids look forward to finding rare toy collectibles and finds.
No video games! I love it! The kids use there voice and imagination. The staff are friendly and very helpful. Keep up the great work!
Great place for dnd stuff and even other things, we mainly went for dice but many other things caught our eyes too, like the game lobbies, various Manga, an inhuman amount if printable figures AND paint to go with it. The picture is of merlin the cat that resides there, really great place
Nice selection. Liked the decor and customer service was excellent
Great place for comics and games. Excellent staff, magnificent owners
Jeff was amazing!! Love this place!! Super cool people and atmosphere.
Friendly staff! First time there and my 14yro son loves it
Love this place. It has a great atmosphere ah and the staff is very friendly.
Nice selection, got a few gifts and were very happy with the experience.
Lovin the new update so we can have more room to play games!
Wonderful locally own board game store. A hobby Ive become a fast obsession of. Looking forward to jumping in to the community when things get back to normal.
The staff there was super helpful. He suggested some games to get with the info that was given. I would definitely recommend going and checking it out for your gaming and comic needs.
This place is great. Staff is super friendly and helpful. Selection of games and comics is good. Gaming community is awesome.
This place is a great way to stretch your budget if you have small kids. They offer a calendar with all the upcoming events. Coloring competitions and superhero visit made for hours of great fun. My advice, get your kids off the games and take them here to engage with others! Thank you Dragons Lair!
Not as much space for sitting and playing but thats ok, its made up by the great selection of comics, beautiful dice and board game options, nice staff, a rewards program. It has AC and San Antonio is hot so thats cool too.
Loved the layout of the store! Staff was friendly and helpful. Giving people the opportunity to try the games before buying is an excellent idea.
Love this place. Very small for comics. But they have a nice setup for cards and table games.Everyone is very polite.
Staff is wonderful friendly and super helpful! They even have tables you can rent to game with friends and will help with comic and Manga needs via subscriptions!
Store is always very clean and staff is friendly. Great product selection and always an event or game going on.
Love the atmosphere here and the employees are extremely helpful!
Pokémon collectors!!!!! This is your shop! Went there today and this is the first store I have seen take a proactive approach to scalpers and the issues everyone is having. Today was quoted one price for sealed and another if I cracked the cellophane. I am a sealed collector and set collector. I had absolutely no problem w this and thought it was great! Was nice to finally be able to purchase product. Price was a little over MSRP but it wasn’t gouged and below online prices. Please give them your business, penny sleeves, binders, deck sleeves, and sealed product. Let’s stop buying from Amazon and support this LCS!!!!!!!!
I wanted to return to d&d. They host here. Advertised on meet up for returning/ beginner players. The dates and times were off. But, just ask and theyll set you straight. Hooked me up with a dungeon master who works with newbs. That was John Paul. He is excellent. Patient for us who needed and still got us going on a campaign. I returned the following weekend. Picked right up and took. It was even better than the second time.I give full credit to dragons Lair for doing this. In todays covid environment they assist in maintaining a clean sanitized environment so that various tables to rpg games can happen. I travel and this commitment isnt happening anywhere else. Places that I have seen just are limited in space and materials and just arent a friendly environment. I believe Dragons Lair has done everything possible to not only create an environment to bring people together to share in community gaming, in a controlled, clean and safe environment. Im 53. And Was able to join brand new people still in their teens and twenties. Everyone had a great time.If you are on the fence about roll playing gaming. This is a fantastic way to experience it. They offer various games. I didnt try those yet, so I cant comment on that. The site itself is loaded with comics, games, dice, peripheals, books. Almost everything an rpger would want. Its pretty, clean, staff is awesome. I drive 35 minutes to go here. Its a great store. And glad I found it
Really enjoyed Dragons Lair Comics. The staff really knows their stuff.
Love love this location the staff is always great and helpful. Very clean location.
Great place to spend a few hours of the day conversing with people!
They made some great recommendations for board games. Happy to support them.
Top notch local game/comic book store. Staff is quite friendly and they follow social distancing guidelines.
I love this place. They have a pretty good board game selection. Rose regularly updates their Facebook account with new arrivals. And theres just an overall fun vibe here.
Cool little shop. Welcoming to kids and willing to answer their questions. Big game section and it looked like plenty of gaming tables in the back.Best part? It doesnt reek of a neck beard nest!
Mainly comic books and Board games not your Yu-Gi-Oh or Pokemon shop.
It has a wide variety of comics and action figures, plus the staff was friendly and knowledgeable.
Great store, good pandemic protocols, masking, wide, socially distant aisles... great attentive, knowledgeable staff.
A great selection of games and a TON of D&D things. Also, classes and work shops. The staff is ALWAYS friendly!
Girl at the counter was super helpful, recommended stuff and held a great convo with us even though it was closing time. Store was clean, organized and easy to navigate.
Great place to get comics everyone is very helpful
Supper helpful staff, very knowledgeable and welcoming
A well stocked, well staffed, friendly local store for all your tabletop rpg, wargame, boardgame, and comic book needs. They also host game events and allow people to host their own in store. Prices are competitive for a local store, especially when you factor in costs like shipping versus a online retailer.
Found the Batman comic werr were looking for.
Seems like a great friendly place!! Very inviting atmosphere and friendly staff.
Great board game selection. Games frequently are labeled with BGG ratings. Theres space to try out and play games before you buy in the back. Staff is knowledgeable.
Nice current collection. But they dont have collectors editions if thats what you are looking for.
Great game place for board games like d&d .
Its okay not really much to buy as far as comics or Manga
Great comic store definitely should go
Very nice place everyone was helpful Took my daughter in and she was happy with everyone being so nice.
Its so great that a shop goes out of its way to reopen despite overreach from the state to satisfy the needs of the customer base. Manager/owner was friendly and the play area is spacious and well managed.
Friendly staff and good environment
Great place, great staff, good prices
Friendly staff and great selection of board games, comics, and trading cards!
Knowledgable fun staff! Lots of options! Super clean and tidy! The assortment of games was awesome! Picked up some mini dices and face masks!
Clean store, huge inventory, friendly service.
This nerd store has won me over and made me a regular. The staff are super friendly and the atmosphere is comfortable. They have taken the time to get to know me and they make sure to take care of me as a customer. DL has taken some great precautions to reduce the risk of COVID19 by providing plexiglass dividers, hand sanitizer, sanitizing wipes, and face mask requirements. If you dont look well, youre getting a thermo to the head and a get well soon.Rose also has a Facebook group that she publishes events to. She knows I dont use social media and makes sure to give me a heads up about upcoming releases for Magic the Gathering (MTG) and events. I look forward to MTG commander night.
I have been coming to this location since it opened the staff is always nice store clean and the fact I can have a sub for my favorite books at no extra charge is amazing
Love this place. They have loads of games to choose from. These games are not your traditional games. They have their games color coded for party games, roll and go, combat, mystery, co-operative, deck building, resource management, and worker placement. Each category has an explanation posted in each aisle if you are unsure of what type of game you picked. The staff was friendly and informative. Lots of collectibles and Small collection of comics. They have an awesome section where you can try out games before you buy. I would most certainly recommend and will go back!
Quiet, laid back atmosphere. Wide selection of comics, board games, card games, collectibles, D&D books, and more. Love coming here after getting off work.
Was okay just lots of people all at once so close together not sure I will be coming back
We need more gaming shops, this one rocks!!
When I first moved here a year ago I really liked this store because I thought their selection of tabletop games in stock was great. A year later the inventory seems rather stagnant and they dont seem to stock the games that are popular currently (I go in roughly once every other week t ok check). The staff is great and friendly and I know that they will order a game for me if they dont have it but Im usually looking to buy a game in store to support the local store first but if I dont find it I then resort to online retailers who generally have it cheaper and can get it to me faster. I am very appreciative of the military discount that this store offers.
Was asked to leave because my kids under 10 werent wearing a mask. They need to read the governor ordinance!
Incredible staff that helps you even with the most complex inquiries. This and every other Dragons Lair in San Antonio is a gem amongst comic book/hobby stores. I highly recommend giving any location a visit. Their vast variety of products ranging from all the newer MTG sets to DnD miniatures and books is worth the look. Even If theres not a product in stock theyll special order it for you. Ill definitely be coming back over and over again as this business not only takes a place in my mind but also in my heart.
Love this place. Always cool stuff here.
Didnt like the service and they took long
Dragons Lair carries some of everything, from comics lining the walls to shelves of board games. Soft, lovable Squishables vie for attention with DIY miniatures to be painted (paints and brushes available to choose from). There are prepainted miniatures, dice, blind boxes, keychains, card sheathes, card pages, deck boxes. Not to mention places to play varying games and a few shelves of board games to try out before you buy. Top it all off with cold drinks and some snacks and some very well informed staff, I love to spend time at Dragons Lair.
I went to the Learn to Play D&D event and it was fun! I had always wanted to learn and now I feel like I know enough to get me started.The only problem I have is that someone at our table wasnt bathing properly/ wearing deodorant. Im not the type to call anyone out for that, but when Ive signed up for a 5 hour event and I have to sit next to someone who very noticeably smells, it takes away from the experience. Its rude on their part and Im not sure if there are store rules regarding hygiene, but maybe there should be.
The people here are super nice. A wide variety of comic books, games and toys are sold here.
Great service, friendly faces. Lots to look at and even try out some board games. Rose and Barb are awesome people! They are one of the reasons I continue to go back.
Nicely organized and clean. Pricing fair.
Great place! We stopped by for Pokémon cards and Mangas.
The cashier was super friendly and knowledgeable!!!
I visited this business for the first time ever and was so impressed with their merchandise. They even have an area where you can play games with others. I have been a fan of comic books since the 60s so this is the place to find all of the greats I found out from an employee that collector posters are displayed such as Avengers, Fantastic Four and other villains and heroes. Once the advertising period is over these posters are free for persons claiming them beforehand. Collector cards can be acquired at games for $12 entry fee. Entrants can leave with a full deck of hand picked cards. Pick a card and pass the box around. Thats pretty good. Go expand your imagination and meet others who are game savvy. Love it.
I have super nerdy kids and they love this place. They hold regular events that are cool and fun bringing people in the community together to do what they love most.
Dragons Lair has soft opened prior to the Grand opening in January. Although their stock is still coming in, they have lots on the shelves! Gaming tables are up and running as well as Friday night Magic. The new staff know what theyre talking about, friendly, and super eager to help. If you like games, comics, and fun things stop by and see them! You wont be disappointed!!
*** buyers beware*** also long review***Picked multiple items from this location around noon include a couple of board games. Was excited to go play. I even set up an account to keep track of future purchases. Got to my friends home and pulled the game to play with his son. We set the game up (which I learned later was a BIG mistake) we attempted to play the game and for his son was to complicated so naturally i knew my younger cousins(in the age group) would not be able to play(my reason for purchasing the game in the first place) so same day less than 3 hours later we returned to the location in hopes of exchanging the game not return but to exchange for a game thats less complicated and easier to play. But to my surprise I was informed that when I opened the game I was not able to return the game. I was not even allowed store credit for an exchange that I would of happily paid the restocking fee and the difference for a game we could actually play. I was unaware of the return policy as upon purchase no one informed me. It was printed on the receipt which since I made an account I elected to not have a printout receipt as I didnt see a problem(since my purchases would be attached to my account). So you can only return the game if its unopened and for the cardboard games the peices not popped out or the cards not in the packaging. In other words **DO NOT PLAY THE GAME UNLESS YOUR READY TO KEEP IT**. I would think if you pay for something you didnt like then it shouldnt be a problem returning the same day you purchased the item once you attempted to play and find out it doesnt work for you or the people you purchased for (how else are you going to find out unless you attempt to play it). So now Im sitting at home with a $60 paperweight that I doubt will ever see the light of day.
Uh..AWesome!
Im so happy to have a Dragons Lair close to home. This is such a chill shop, a really laid back atmosphere to shop or hang out. There is a decent sized area for gaming, bathrooms, and water fountains. There are two large bookshelves housing an eclectic demo selection which seems to always be fresh. Every time Ive been in there have been several new games available to demo. The for sale stock also always seems to be fresh with displays set up for whats hot right now. The prices are fair, usually MSRP or slightly better. The staff is awesome and clearly passionate hobbyists themselves.
Ok so I didnt even know this place existed before I went to get my Thai food fix. I walked in and was instantly satisfied. Not only is there an assortment of various table top, board, D&D, card games there are also loads of comics and minis. There is a nice play area in the back of the store too. The staff is helpful and will do everything they can to help find what you need, even ordering it for you if not in stock. Please drop by Dragons Lair and check them out.
Generally kind staff, great selections and calming & welcoming atmosphere. The employees are well accomodating and attentive. Also, found something Ive been looking for a long time. Highly recommend to anyone and everyone!
Helpful staff. Good selection of games in-store. Hosted gaming with posted schedule of events. (Looked like Pokemon and Star Wars Armada today)
I love Dragons Lair at Alamo Ranch! People are always friendly, the store is clean, and no one is treated like an outsider or not included. Its a great place to game, or pick up your comic subscriptions. Prices are fair and do not feel overinflated. 10/10, would recommend anytime.
This store was very clean. The staff was super helpful. There were a variety of products. The one in Austin is a little better but overall it is a nice place to pick up a good game or play a quick card game.
Dragons lair is good both for buying and playing!They have a great collection of comics, figures, and games as well as refreshments. They also are the home for Pokemon tournaments and many community gatherings.Other perks include friendly staff and clean restrooms. Highly recommended