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Porsche of San Antonio
9455 West, I-10, San Antonio, TX 78230, United States
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Porsche of San Antonio
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P
Review №1

The vehicles are a pleasure to drive. The staff is professional and very customer service oriented.

Pa
Review №2

My first experience buying a Porsche was nothing short of exceptional. Jordan was very accommodating and answered all my questions. I have bought many vehicles and this by far was the smoothest and most enjoyable. After the sale Jordan and Mario in service have been fantastic. I couldn’t be happier with my purchase and the level of attention to detail this dealer has provided. I am looking forward to my next purchase at this dealership! Thank you Jordan and Mario!

Na
Review №3

Epic dealership. Best deliver experience ever. Jordan is awesome. So are the GM and finance folks.

Tr
Review №4

BUYER BEWARE!!!!I purchased a CPO 2014 CarreraS from this dealer. Car was delivered to me in POOR shape and certainly not in CPO condition. Car was delivered with check engine light. This was noted on the delivery bill of sale from the transport company I hired. I had the car fixed at a Porsche dealer in PA (where I live.) The car needed over $6,000 in repairs to get the car in CPO shape which was a fight from the Porsche of San Antonio to cover these cost.The car was sold to me as a CPO which they do NOT argue, however PORSCHE system does not reflect that. The car is now back in for repairs that would be covered under Porsche CPO but now Porsche of San Antonio refuse to cover the cost.The GSM, Doug has no follow up and poor customer service.DO NOT do business with this dealership.

M
Review №5

Never will I buy another Porsche from this dealership. I bought 3 different warranties that cause over 6k. I wanted that money to go towards the warranties instead it was used as a down payment so when my car was totaled 3 weeks later I was unable to get that money back. Took over 2 months to even get a solid answer. I spoke with the GM and he could careless of the situation. It was partially my fault for not checking their work and assuming they were doing the right thing. Lesson learned.

va
Review №6

I purchased 2 new Taycans from this dealers and the first one was a lemon. The second one they cant repair the charge port on the right side and say I can only use the left on a 210k car???? Now that doesnt work and they cant take my car in till October 4th. Porsche head quarters is aware of this problem and have not stepped into help. By far the worst experience I have ever had with any car purchase.

Cl
Review №7

I called this dealership needing to obtain information about a 2018 Panamera 4s, I was quickly routed to the correct representative which was Service Advisor Tim Locascio. He was able to provide me all the information I needed in a timely and friendly manor. I greatly appreciate his help - 5 Stars!!

Yv
Review №8

I l❤ve my porsche!Thank you Mark Rodriguez

Ja
Review №9

Jordan is one of the most professional and courteous sales people I have ever met. (and I typically despise buying a car from a dealership. We live in Houston and purchased a pre-owned vehicle based on the photos Jordan sent us. GREAT experience and we greatly appreciate the level of service we received on a relatively small ticket item.

Da
Review №10

We have been dealing with Mr. Jerry and Greg in the service department here for several years. Mr. Jerry has gone over and above providing the best customer service imaginable. He truly cares for his customers, you are not just a number. Customers for life. Thanks Mr. JERRY!!

An
Review №11

My family loves Porsche products but loathes this dealership. Our auto insurance company doesnt even recommend them for repairing their own brand. My 2018 Porsche has been at this dealership for 3 months, awaiting parts from Germany. I dropped by the dealership today to look at their inventory of 911s. Six sales people inside doing nothing, I was the only customer there, and no one lifted a finger to help me. When I asked service about the pending repair the answer was vaguely between next week and eternity. Customer service is better at McDonalds drive thru. My next Porsche purchase will be at another dealership.

tr
Review №12

We bought a used, low mile Audi s5 from San Antonio Porsche based on a video sent to me by their salesman, Jordan. The video somehow managed to miss a number of flaws that were readily apparent with the first wash. Obvious scrapes, paint runs, cracked paint, etc. After a few responses about correcting these things, the phone has gone silent. I would not buy from this dealership without a professional inspection. I expected more honesty from a Porsche dealership

HS
Review №13

I was an out of state buyer and loved this dealership. Unbelievably efficient and excellent all around service. Could not be happier with the total experience. Gerardo Sanchez is absolutely the best. Totally professional, completely honest, kind, and went over and above to make the experience first rate. CANNOT RECOMMEND GERARDO (JERRY) any HIGHER. He is the best and the dealership is awesome.

Ce
Review №14

Watch for bait and switch techniques on rims on their used Porsche inventory. To be fair I was offered a free detail for a $2000 error in the difference between 21 and 22 rimsMonti,I understand that you sent me the original factory build sheet and that you have the following disclaimer on your eBay listing:Safety, Mechanical, Comfort and Exterior Notes detail items which were installed at the factory during manufacturing of this vehicle. These items may or may not still be installed on this vehicle. Please call for further details.However, in negotiating over the phone between us, we discussed the current vehicles %off from the original factory build sheet (07.18.12). There was an implied verbal assumption that the vehicle had the original options, including the 911 rims that were a $2k upgrade from what is currently on the vehicle per our discussion. So I assumed the rims were a $2K value. The transaction is worth more to me, the buyer, under that impression.I love the automobile and was happy with the entire transaction until I was researching wheel and rim insurance and was informed that I dont have the 21 wheels. The discovery has soured my experience slightly based on how your automotive group handled it. The response from Eric Petree was the pictures showed the 20 wheels. End of story.

Ty
Review №15

Kyler is an amazing and knowledgeable sells men helped me with everything and I need and made some moves so I could get my dream car 10/10 recommended.

sc
Review №16

I purchased a CPO car sight unseen and had it shipped to California. Bryan was awesome, made me feel confident about the car, and offered a great price on it. No add-ons or shenanigans with Finance, the doc fees were reasonable, and I ended up with a far better deal than I could have gotten in California. They walked me through the process of receiving the car and getting it registered in California, which I just finished with no issues whatsoever. Most importantly, they were honest and dealt with integrity: when I first contacted them, they told me the car I wanted was already in process with another customer who had yet to submit a finance application. I respected this, because Ive had vehicles sold from under my feet as I was arranging for finance/logistics, so I thanked them and thought that was that. The next day Porsche SA called and said the first customer didnt submit their finance application, are you still interested? and the rest is history.

Ki
Review №17

Jordan made things so easy with trading in my older car in exchange for an pre-owned upgrade that was fairly priced. They cleaned it up and gassed me up quickest transaction ever! Looking forward to returning in few years. Highly recommended. Thanks so much to Linda too in finance.

Po
Review №18

Brand Ambassador/Service Advisor, Ms. Courtney Retzloff is a true professional.

Ki
Review №19

So far so good. Initial expectations, as minimal as they were, my experience was fantastic. Drove around the lot to see the cars I had been researching to finally make the next move. Mark R had come out after a few minutes of looking and did his thing. Absolutely zero pressure on his end towards us, test drive wasn’t all about badgering me for financial information, shared a little insight on his life with us. Few other cars to look at still, but he set the bar high. Thanks a lot Mark, will be in contact.

Ba
Review №20

By far the Best Luxury car buying experience we have ever had.Don Faerber, the General manager went over and beyond our expectations. Thank you, we will be a customer for life.

ma
Review №21

I would like to recognize Jordan Trevino for assisting me with my Porsche GT3 purchase. I reside in Houston and my local dealerships sadly like to play favors for their vip customers leaving people like me who wants a car of this magnitude stranded.I reached out to Porsche of SA via email in regards to a post I saw on a website. Jordan email me back quickly and answer my initial inquiry. We started to discuss the vehicle as advertise as well as the vehicle I would be trading in. Jordan was super professional and value my time as well. Negotiations were a breeze and within 2 days the deal was completed.I drove from Houston to San Antonio Porsche where I met Jordan for the first time in person, the vehicle was exactly as advertise. Jordan showed me the vehicle and answered all my questions in regards to its history and CPO coverage. My wife and I were at the dealership maybe 35 minutes or so, which consisted of looking at the vehicle, talking to the service department in regards to some inquires I had and completing the deal with their finance department.By far this was one if not the fastest and most painless experience we have ever had when buying a high end vehicle.Jordan Trevino, you have a customer for life down here. I am looking forward to doing more business with you and your dealership Porsche of San Antonio, Thank you for an excellent customer experience. My wife and I love the car!!!!!!!

Ti
Review №22

Brian Rangel is awesome and the service department is too. Courtney Retzloff is my service advisor extraordinaire.

Ta
Review №23

Excellent customer service! Fred and everyone in the parts department do a very thorough job.

Cr
Review №24

Great dealership with excellent service and super helpful staff!

Or
Review №25

Purchased a brand new Porsche Panamera last year and bought a lot of extras like tire protection and leather seat care and protection, they said you at a minimum need both because something will go wrong with your rims and seats, well our first incident happened with our tire and rims we had it towed in and they looked at it and said that the rim still held air and our warranty didn’t cover it, well we had to complain to the supervisor and finally he agreed to take care of it because we spent so much for the warranty and it wasn’t covered. No it was time to do it’s first service we brought it in and they did the service but they forgot to do the interior treatment even though it has a big sticker on it with the name of the treatment they are supposed to do every service automatically, so I had to call and asked if it was performed the service advisor said that he was new and he didn’t know that it didn’t need the service anyway we had to drive back and drop it off again, so when it was ready for pick up, I picked it up and the seats looked terrible there were patches of the sealant all over the seats and it looked like they wiped the seats with dirty rags before the put the solution on it. I called back and complained and he wanted me to drive all the way back again. We just took care of it ourselves. Terrible attention to detail, I would expect better service from a place we spent $110,000 at.

Bl
Review №26

Idk why this came up as a restaurant when i searched restaurants but whatever the reason it gets 1 star from me

St
Review №27

Vehicle was as described, price was very fair. Staff were pleasant & professional.

Na
Review №28

I have to admit that there are many things I would rather do than go car shopping. BUT I cant say enough good things about my experience with Porsche of San Antonio and their sales professional, Tan Tran. Tan Tran helped my husband and I out when we just dropped in on a whim. What a suprise! We never expected to fall in love with the Cayenne. Tan was wonderful to work with. He was not pushy and let the car sell itself. He was informative and patient and his level of service made the sale. Thank you Tan for making this car buying experience the best I have ever had. I absolutely LOVE my Cayenne and feel like we made the best decision. Special kudos out to the manager, and our Service Advisor Courtney who made a difference as well!

An
Review №29

Terrible service... they have taken weeks on our Porsche while putting others in front of us AND THEN after all the complaints because of their wrong doing we noticed the vehicle wasn’t put back together properly AND ONCE AGAIN THEY prioritize another customer that came in after us before us.. I just can’t... this service is garbage..

Jo
Review №30

Friendly Courteous Great staff!

Jo
Review №31

Ive been attempting to call PoSA for the last 3 days.I call, no one answersI ask for Sales, no one answersI press 0 no one answersI press parts or service no one answersIve tried this morning, afternoon, and evenings and no one answers. I leave voicemails and no one answers.How do you expect to sell stock #N1610 if you will not answer the phone for a customer?

Ho
Review №32

Porsche San Antonio is a great place to purchase a car and get your car serviced. The dealership and service dept. was so great to work with that my dad went and purchased from them too. Courtney in the service department is wonderful! She is very polite, honest and friendly. She will schedule your service at a time that is convenient for you and will explain all the work so that it is easily understandable. She works to make the cost as reasonable as possible. I feel comfortable leaving my car with the service staff at Porsche San Antonio because they always perform quality work. I also appreciate the personal time they take to answer any questions you have about your vehicle. Jon, from the service department, sat in my car and helped me connect my phone to the audio system. As if everything else they do isnt already perfect, they always return your car cleaner than when you dropped it off! Ive had wonderful experiences with the trustworthy staff at Porsche San Antonio and wont be taking my car anywhere else.

Xa
Review №33

Great people. Always treated with respect even when we dont buy. Love these folks.

Bi
Review №34

Friendly staff. Easy to deal with

Ja
Review №35

Great car, but I will not be buying another Porsche in San Antonio due to the service department. Despite calls/messages and emails no response. Difficult to get a car with immediate need for repair into service quickly. While the quality of the maintenance is not in question, the degree of service from the service department is not good.Consistent disappointment with service department is why Im updating my 3-Star rating to a 1-Star.Apparently, looking at the reviews, you either love this dealership or you hate them.

Ca
Review №36

Marco in service is phenomenal. Every staff member was extremely professional. While waiting on my vehicle, I was checked on several times by other staff members ensuring I didnt need anything else (I was browsing inventory) Im most impressed by the fact that they did not profile clients in the sales side - (I have an extremely youthful appearance, and was wearing relaxed clothes) if I was a Porsche sales person, I would not have even wasted my time. Great place and great group of people. Very down to earth

Be
Review №37

Bought a Cayenne here this weekend. Initially, was really impressed with the friendliness of the first two salesman offering to help, especially when I told them I had emailed a couple of times with another salesman. They immediately found the guy I had been talking to, Jordan Trevino. Jordan turned out to have EXCEPTIONAL product knowledge, and we ultimately bought the Cayenne. We met and talked to the general sales manager and finance manager. Great experience all around, and my wife LOVES her new vehicle!

Ja
Review №38

Not the place to go to (maybe its the brand?) if you are looking for your first Porsche, Straight up told me after contacting through official Porsche north america website no discount unless you are a returning customer, fair enough I guess. And no attempt to offer me other options or other vehicles, must be nice to have so much returning business that you dont care if someone new to the brand is looking at your product.

pe
Review №39

Unfortunately I have recently needed the help of the Porsche service center more than I would have liked. Fortunately, Courtney and others have been extremely helpful in listening and accommodating to my needs. They are friendly, offer good advice and punctual. A loner if asked for is readily available. Continue the good work.Peter Fisher

Mi
Review №40

I have dealt with Porsche of San Antonio since 2005, in all instances they have been outstanding! That said, I have purchased 3 cars from them and had superior sales and service support during all my dealings.Would I recommend Porsche of San Antonio to my friends and family, YES. I have met people there and introduced them to Chris and Matt. If I didnt trust how they would deal with my friends, I wouldnt provide the introductions.They have gone the extra step to build and provide an exceptional and warm environment. I am always greeted by name and my questions are answered quickly, NEVER, have I gotten the exasperated what now? that sometimes occur at other dealerships.

Di
Review №41

Porsche of San Antonio is a first class dealership with excellent sales and service departments. Superb buying experience with no hassle negotiating with Dale in sales. He thoroughly knows his Porsche products and the appropriate vehicle options necessary to satisfy the customer. Marco, Jerry and Courtney offer their maintenance knowledge during annual service appointments. The whole sales experience finalizes with Doug. It is truly a pleasant way to purchase a Porsche.

To
Review №42

My boyfriend and I made an unplanned stop here and we were greeted by Gerardo. He was very pleasant and amazingly helpful though the rest of the staff seemed stand-offish. But after test driving my boyfriend is now set on buying. Thanks to Gerardo.

Ro
Review №43

Be careful when buying a used Porsche from this place. Dont take their word for it that the car will be worry free for a year or 10K miles. Hire your own private mechanic and insist on a pre-purchase inspection. Had I followed my own advice the mechanic would have seen torn CV boots and axles needing replacement and also front brake pads, rotors, and sensors. All this adding up to a $3600 repair bill at my local mechanic shop. These are all items that a pre-purchase inspection would have discovered. Mind you this was only after 1800 miles and less than 2 months of driving the car off their lot. I was so turned off by the Porsche experience that I paid for all of the repairs and the next day traded the car in. Dont trust any dealership about the condition of the vehicle, they are out to make money, bottom line. Hire your own mechanic and have them do a pre-purchase inspection.

La
Review №44

Went to San Antonio Porsche dealership in early March and wanted an allocation for a 2018 Cayman S. I was informed they would contact me when they have the allocation but I never received a call. Fast forward then contacted Porsche Dallas dealership and they called almost immediately with the allocation. Currently specked out a 100K Cayman S and presently at V210 status.........My wife and I also wanted to test drive a 2017 911 Carrera and the sales person asked if we would like to drive alone and we said yes then he came back and said we could test drive the car but he would have to take us each for a ride separately. If you need a Porsche....go to Porsche Dallas great friendly service and they have a superlative well earned reputation.....

Yo
Review №45

It was a great experience all the people of very nice and courteous.

Su
Review №46

My experience with Porsche of San Antonio was dream like. Rather than finding an arrogant group of people I found real people striving to meet, first, my needs and then, secondly, their responsibilities. I would enthusiastically recommend Porsche of San Antonio for the satisfaction of any persons wants or needs regarding Porsche. This dealership set the standard of service a person would hope to have in the acquisition of their dream car.Thanks for the great experience.

Em
Review №47

I purchased my very first Porsche from this dealership and it was a very pleasant experience. The staff at Porsche San Antonio was exceptional from start to finish. My salesman, Steven Bitoni, was very friendly, patient, informative, answered all of my questions and nitpicking request quickly and without hesitation. The entire staff is very helpful from service department to the personnel handling the financing process. I cannot say enough great things about everyone. Hands down the best experience thus far. Would definitely recommnd them to anyone looking to get a vehicle from Porsche Dealership.

Dr
Review №48

The worst professional courtesy of salesmanship ever. When recently inquiring about a specific model, I had one salesman say he would work with me. What I discovered was that over a course of 2 days and because I didnt have the amount of down payment needed due to negative equity, they immediately treated me differently--basically blew me off by telling me to keep thinking away (i.e. find a way to make the financing work). Dont buy into their helpful attitude...they are not genuine at all--very disappointed, especially since I am a serious buyer.

Ca
Review №49

Excellent purchase experience. Bryan Rangel, the sales associate, was knowledgeable, professional, friendly. The actual purchase process was quick and efficient. The car was delivered in perfect condition, and the explanation of all of the systems was very thorough. It was a pleasure dealing with this dealership. Of course, the car is terrific!

Je
Review №50

I took my Panamera in for service and got great service from Greg. He let me discuss what was done with the tech whose name was Josh, and I found out they fixed an oil line crack that was not even on the agenda... And they did it free of charge. Thats great service!

Br
Review №51

Prices and vehicles are comparable to any competitor pricing. Their service center is top shelf and there staff friendly. If you want the best....

Jo
Review №52

Great people to do business with. Friendly and very responsive. We werent even buying a Porche... they still treated us like we were were human. Special thanks to Steven and Ryan.

*A
Review №53

I DO LOVE AND TAKE YOU AS MY HUSBAND DR. FABIO MANCINII DO LOVE AND TAKE YOU AS MY HUSBAND DR. JOSHUA AARON SANCHEZI DO LOVE AND TAKE YOU AS MY HUSBAND DR. ROSHAN HRITHIKI DO LOVE AND TAKE YOU AS MY HUSBAND DR. LINDA ANN HERNANDEZ

St
Review №54

I had a great car buying experience here. I bought a used Porsche from them and I found the salesman, Luis, and the manager, Doug, to be very helpful, professional and knowledgable. I was treated with dignity and respect by all of the other employees of the dealership that I encountered. Luis and Doug took their time with me and answered all of my questions. They quickly found out whatever they didnt know. They made sure I was satisfied and educated about the car I was purchasing. Even though I was buying one of the less expensive cars on their lot I was treated as a valued customer. I love the car I purchased and would unequivocally recommend this dealership to anyone looking for a vehicle.

Al
Review №55

I have never been shown such disinterest. I got out of my car with a friend to look at the models outside. Not one salesman came up to us. Keep in mind that there were no other customers at the dealership. Not one. We eventually walked into the building and stood around for a good 10 minutes. Still no salesman approached us or even looked at or smiled at us. I had to approach one of the salesmen. When we sat down to talk he showed no interest in helping me find the car I wanted. It seemed like I was wasting his time. Again, keep in mind there were no other customers AT ALL at the dealership. At one point he got on his computer and just sat there silently typing away. I tried to drag a discussion out of him and then gave up. To top it off when I excused myself to leave he didnt even ask for contact info for any type of follow up. They had absolutely no interest in helping me so I have absolutely no interest in buying from them. My experience was terrible here and I definitely dont recommend going here.

Je
Review №56

Handled everything over the phone with them. Easy and smooth purchase.

Li
Review №57

Everyone was so friendly at Porsche of San Antonio. Bryan and Jordan were extra helpful in making sure I found the perfect car and had every question answered. I would definitely recommend Porsche and this dealership specifically!

Ma
Review №58

Porsche of San Antonio has the best premium experience in the surrounding area. I have worked with other local dealers but was taken care of here. From the moment you walk in they make you feel at home and exceed your expectations finding that aspirational vehicle. A proud owner of two Porsches - Susie De La Fuente and the entire staff will take care of you. Strongly recommend you give them the chance to place you in the car of your dreams.

ro
Review №59

Very nice experience, superb vehicles with knowledgeable & friendly salespeople

Ju
Review №60

Great service team!

Ca
Review №61

The parts department is really helpful and nice.

Ch
Review №62

Stopped in there this morning just to take a picture of some of the amazing cars they had and was promptly greeted by Stephen Bitoni one of their salesman. Amazing guy to deal with. Had no intentions of buying a Porsche until now. Planning on waiting for the 2019’s to come out so I can go talk to Shephen again and make my first Porsche purchase. Make sure to give him a call and he will treat you like a VIP for sure.

Cl
Review №63

Once you own you must know. Everyone here is total professional. Courtney in Service exceptional. Jon and George in service straight shots.

Fl
Review №64

I called in to get a price on a service required a control module install and reprogram. The retail for the part is $190 but they were asking $390.00. When i confronted them they said it would be their price. On top of it they asked over $300 to program the module.I called Porsche Austin. Not only they honored manufacturers suggested retail, they charged $150.00 for programming.These guys here are under the impression they own the market for being the only dealership. They have terrible attitude. They were very disrespectful, and condescending towards me.One other thing I noticed; the sales people were joking around and there were customers unattended on the lot looking at cars.Beware before going in, and do your homework by calling around a few other dealerships.I will never go back nor refer any friends/family.

Au
Review №65

Awesome collection.

as
Review №66

Best Service!! I was visiting SA and my cayanne started showing some warning messages. I did a walk in to this dealership on a Saturday. They took care of my car, fixed the issue so that I can be back on the road.Courtney and Harold, you guys are the best!!

Sc
Review №67

Just dont. They lie, dont care, will do anything for a buck and will never help you god forbid you need something after a large investment. There are other Porsche dealers in TX that would make your money feel much more at home.

Ra
Review №68

Ill be back for this one... lol

Yv
Review №69

Outstanding dealership

zi
Review №70

This dealership is actually very likable.Purchased my BMW 335D from them and they are price competitive and made my car buying experience easier than I thought would it would be.

An
Review №71

Excellence all around at this dealership. I make a drive all way from Austin just to get a true Porsche experience.

To
Review №72

First time at the dealership...had a great time meeting the staff...service was excellent!!! Staff was friendly and informative... Definitely looking forward to a long relationship with this dealer!!

Ad
Review №73

👍 great place

Ya
Review №74

Great service and great knowledge would recommend to all the Porshe lover.

Mi
Review №75

I purchased a Macan Turbo from the San Antonio dealership and love the SUV! I worked with Susie De La Fuente at the dealership and she did an excellent job guiding me through my vehicle options. I would highly recommend that you work with Susie if you visit the San Antonio dealership! This is my first Porsche and will not be my last! / Mike

An
Review №76

Porsche Of San Antonio Where Your Dreams Of Porsche Ownership Can Come True And Come Drive Timeless & Classic Cars At Porsche of San Antonio Heres To Dreamers

Ra
Review №77

Wouldnt recommend this place...after working a deal out before spending 4 hours drive timeI get here and get a different offer much less then promised. Cant take them for their wordStay away....

Ro
Review №78

People there are knowledgeable and friendly. Great place to buy and service your car.

Ja
Review №79

The GM and his staff are so unprofessional! We purchased an Audi from them and of course like most sales people, we received calls, e-mails and more follow-ups. After we bought the car, we then asked for this dealership to support the Hispanic community by joining a chamber and ZERO response. Lots of phone tags were played but, no direct messages to us saying no thanks. Instead, they bypassed us and called this organization to say no. How unprofessional can you possibly be! As soon as our Audi is paid for, we are definitely avoiding Porsche San Antonio like the plague and we will continue to share our story. I have never seen so much nonprofessional behavior under 1 roof.

Ru
Review №80

Love this dealership! Great cars and great staff

Ma
Review №81

Courtney in the service department takes great care of me, she knows that I am their poorest Porsche owner and always finds a way to help me! 5 star service

La
Review №82

Stephen Bitoni is an exellent and professional sales advisor. He is the best I have ever worked with.

jo
Review №83

Service was great at the porsche center. Courtney took great care of me and provided me with a very cool loaner car! she explained, in detail, everything that was done to my car. when i picked up my boxster it was showroom ready!! thanks again!

Da
Review №84

Bought a new Macan with all the expensive upgrades available. Love the performance, handling, and interior, but the Voice Control is defective, and the dealer wont even try to repair it!!!!

No
Review №85

All the staff especially the service department are so helpful and nice.

Al
Review №86

I have had better service at other Porsche Dealerships. The service for a water pump, thermostat, serpentine belt, A/C diagnostics, convertible gears, brake rotors and brake fluid flush took 20 days for the shop to complete. The Certified Service Advisor, CSA, advised me to replace all four brake pads due to old brake disc stamping even though they only had 100 miles of regular use on them. I did not agree to replacing any of the brake pads I installed, but agreed to replacing the rotors since another mechanic measured them and highly recommended the rotors be replaced. I was not provided a loaner car which put me in a bind by always having to return the rental car and get another rental agreement setup for each week my car was in the shop. Also, the CSA rarely kept me informed early on with this service visit to help determine how long I should rent a car. The CSA seemed to not be on top of things with my car since he mentioned I might need to change my rotors, but was unable to tell me rotor thicknesses. He later called me back with the measurements the mechanic had for thickness hours later. However, when the CSA called me back we were passed the time for placing orders which put my rotors order behind. This put me in a position in requiring to leave my car longer as the rotors were not to arrive until the following week. Plus, labor rate is $175 per hour. Replacing the water pump, coolant regulator, ribbed v-belt, refilling radiator with fresh antifreeze and installing associated gaskets was stated on my bill to take 8.2 hours of labor to complete.

De
Review №87

Love it. Amazing staff. But I cant afford a Porsche. I cant even afford 1 wheel. :-(

He
Review №88

One word that can describe Porsche of San Antonio is Wow, their customer service is incredible, since we are out of town customers,all the process was done online and on the phone. Our sales representative Susie De La fuente was amazing, found the vehicle that we wanted. Everything was very smooth and fast. Also complements to the service department, they put so much attention in detail. Big thanks to Carolina Amaya at financing for getting the terms that we wanted. overall you guys are awesome, that is why lll buy our second vehicle with you!So if you are from out of town give Porsche of San Antonio a call, you wont regret it.

Wi
Review №89

Waited to get help getting my hat and scarf. Got a 10% discount. Nice. Oh, service is good, although expensive.

Vi
Review №90

I would stay away from this dealership as much as possible. Just had the worst car buying experience of my life with a racist sales manager!!!! The sales guy and the finance guy were great.

Ze
Review №91

Amazing cars, great sales associates, and overall had a great experience just wish I couldve rolled off the lot in a Porsche :/

Cl
Review №92

A testament to the integrity of Doug Cox GSM and Brian Rangel sales associate.i purchased an expensive (Mercedes) used vehicle from from Porsche of SA. My dream car turned into an electrical problem that the Mercedes service team was unable to replicate to diagnose (they tried hard) and the most expensive vehicle that i have ever purchased was turning into what could have been a total nightmare for me.i informed Mr. Cox of the situation and i was assured that they would do the right thing if necessary. my stress level was at full bore thinking the standard sorry charlie would apply when the time came. to my surprise Mr Cox did exactly what he said they would do. they bought the car back from me no questions asked. it gets better, they gave me a great deal on a 2018 Macan GTS. this team proves that integrity and honesty does still exist. thank you Doug, you are a good man and i am very comfortable recommending Porsche of San Antonio.

Jo
Review №93

These people do not know how to run a dealership from the top down. Selling cars is a joke here. No one will come wait on you. The service is great. To bad they cant sell cars. Go to Houston or Austin to buy

Ra
Review №94

Im very satisfied with the service and marcos is excellent...always helping and orienting the clients...

Da
Review №95

Excellent service. Helpful staff. Excellent selection of cars.

Me
Review №96

Good place, helped me with my car needs and questions

Ri
Review №97

Nice selection @t different price ranges!!

Se
Review №98

Everything was excellent, the manager over there is a nice person.

Wa
Review №99

One of the worst automobile service department.

Ke
Review №100

Any time I have called the service department they always answer the phone and my questions right away even though I bought my car years ago. Nice people.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:9455 West, I-10, San Antonio, TX 78230, United States
  • Site:https://porscheofsanantonio.com/
  • Phone:+1 210-738-3499
Categories
  • Porsche dealer
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
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