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McCombs Superior Hyundai‎
4800 NW Interstate 410 Loop, San Antonio, TX 78229, United States
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McCombs Superior Hyundai‎
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Ti
Review №1

Wow what an experience! This is the second new vehicle we purchased here. The sales director Sam, sales representative Luis and finance director Oscar are outstanding! World class service here at Red McCombs! We will definitely be back to purchase again! Thanks again for an amazing, smooth and pleasant experience! Great job!

al
Review №2

This is the second time I purchased a car there and I am very pleased to always have excellent service . Luis Herrera and his manager helped me get into my new car . They asked what I was looking for and they made sure I was happy with my purchase. Thank you Mr. Herrera for helping me out !! I would recommend anyone looking for a car to go see Luis Herrera and the crew at Superior Hyundai ! The Gómez family is very happy with new car !

C
Review №3

The Hyundai Santa Fe is NOT worth the money. The leather on the doors and middle console bubbles up. The first time it happen, I sat at the dealership for TWO hours for them to replace the WRONG door! Almost left the dealership and something told me to make sure it was fixed and it wasn’t (this was about 5 months ago). Fast forward to now, another d@mn door started to bubble up and guess what the guy said when we called to get it fixed, “We saw that it was going to do that but the manager said not to say anything.” Why would you not think to tell us the door was starting to bubble up?!?! Then today went in for an appointment, thinking it was to replace the door but nope. The appointment was to look at the door to order it. They already have my information in the system from the last time, why would you make an appointment to look at the door when you ALREADY KNOW WHAT DOOR IT IS!!!??? The dealership is unorganized and the people working there are incompetent. DO NOT buy from here and do not buy a Hyundai.

Ga
Review №4

Such a great buying experience. Edward, David, Sam and Oscar really worked so hard for me to get the perfect deal and it ended up paying off.They were happy and I definitely was happy with the end result. So glad and blessed to have been able to reach this goal of mine and it was thanks to them.Definitely recommend Red McCombs to anyone looking into buying a car.Great customer service from the moment you enter and leave.Thanks so much!

Te
Review №5

Carla is the go to person for all of our vehicle purchases. Very knowledgeable and always treating us like we are number one on her list. Keeping focused listening to each of our requests and always finding what we’re looking for keeping within our budget. Through out the years Carla has always reached out checking in on us to ensure we were happy with our vehicle/s. It’s reassuring to know that we have a person to go to that we can trust when ready to purchase another vehicle. Thank you for allowing me to have this opportunity to share my review.

No
Review №6

They were quick, friendly and extremely helpful. They did everything possible to help me get into a vehicle. I enjoyed my experience at Red McCombs Superior, I would definitely recommend this dealership to anyone looking to get a car. Amazing people to work with.

Da
Review №7

Ricardo, Edward, David and team did an amazing job sourcing and working with me on a hard to find Santa Cruz! The team is friendly, accommodating and professional. I highly recommend dealing with the team at Red McCombs!

ar
Review №8

Highly recommend Red McCombs Superior hyundai! I’ve went to a couple of dealerships before this one and I have to say this one was the best! Ricardo A was the sales advisor who helped me get into my new 2022 Hyundai Sonata SE. He was very helpful and informative! He really tried to get me the best deals and the right payment price that I wanted. I’m so thankful for him and the rest of the staff at Superior Hyundai! I’m in love with my new car!

Ba
Review №9

Second new vehicle we have purchased from here since March of 2021. Both purchases were extremely easy. Got best deal out there - period (had to scour the internet for days & went to 3 other dealerships - none of them were even close). Recently, with the used car market prices being so crazy & a complete lack of new car inventory, most dealerships were adding ridiculous mark-ups to their prices. Not so here. Got a great deal, great service, painless process. Highly recommend them.

Co
Review №10

Wow!!!!! Red McCombs Superior Hyundai was my first stop while looking for a new car, I was assisted by a great salesman Ricardo A. He was honest, courteous and professional and went above and beyond to assist me in choosing a great car!!!! I had no intention of buying a car the day I went in but Ricardo made it so easy I purchased a Hyundai Sonata. The car and Ricardo met all my expectations and I am hard to please. I was offered a great deal and good price for my trade in. The general manager and finance officer were both very helpful as well. I highly recommend Ricardo and Red Combs Superior Hyundai!!!!! I will be a lifetime customer thanks to Ricardo and his excellent service he made the whole process seem easy!!!! Thank you Ricardo!!!!!

Bl
Review №11

Talk about an awesome experience working with Ricardo at Red McCombs Superior Hyundai! Great customer service by far, out of all the other times purchasing a vehicle. While finance is getting the numbers he has already put the vehicle in for fill up and final checks. Highly recommend Red McCombs and working with Ricardo on a purchase.

Ab
Review №12

Worst dealership visit ever for me...never again. Management painted a wonderful picture on how well wed be taken care of. They couldnt even come out and greet us...no need to say more!

Ka
Review №13

Ricardo really worked hard to get a vehicle we could afford. Sam came through with an unbelievable offer for my trade in as well. Anthony in finance did a very thorough job explaining all of the details of the loan and warranties. It was a team effort all around.

Am
Review №14

I had such an amazing experience! Ricardo A. (dude with the middle aged mustache) helped me tremendously with getting my paperwork done and signed. Alfredo helped pick the perfect car! Definitely recommend these two!

Jo
Review №15

Diego sold me my very first car! Everyone there made the process super quick and easy. I feel like I got a great deal and I’ll probably go back in a few years and buy another one! Thanks guys!

Ar
Review №16

I highly recommend this dealership whether you’re buying a car or having service done on your vehicle. My experience was flawless and the people at this dealership were so friendly and accommodating in their no stress/no pressure environment. Sam the manager, Ricardo the salesman, Oscar the financial guy and David in the service department were all very hospitable and easy to talk to during my experience.

Al
Review №17

Best buying experience so far! This is the third vehicle we purchased here in San Antonio. The sales director Sam (very professional person), sales representative Diego and Edward are amazing! Red McCombs you did excellent job with your service provided! Thanks again for everything my family is super happy!

Lo
Review №18

Wow!! CARLA is Super Friendly and quite knowledgeable. Best of all NOT PUSHY. Dont like to be pressured when making a formal decision. Carla demonstrated all the wonderful, exciting specs, and details about the vehicle in a non threatening manner. Great Job !, Carla, keep up the great job!! Love 💘 her personality.

Sc
Review №19

I had bought a 2020 Hyundai Elantra Hybrid from here, loved the car, drove well, great gas mileage. I took it in for the first oil change, while waiting I inquired about a Hybrid SUV and just so happen they had one on the lot.I asked salesman Brandon to see what kind of deal he could work up, they made a deal I couldnt refuse; long story short I ended up buying a new Hyundai Tucson Hybrid. Very friendly staff and management. Ill definitely buy here again in the future!

Ti
Review №20

This place was awesome they welcomed you with open arms!!! They treat you like family not just another sale.

Ti
Review №21

Ive had this car since 2013 and have had nothing but excellent service here. Unless that level of quality drops off, I dont foresee myself going anywhere else for my Hyundai maintenance. Great job again, folks!

Al
Review №22

Carla did a great job. She is fast and knowledgable. I highly recommend her.

Ni
Review №23

I wasn’t expecting to buy a truck today I was walking around looking and went to ask questions. I wasn’t followed around by a salesperson feeling pressured. Ended up working with Ricardo Altman who was extremely clear and helpful and did what he could to get me the monthly payment I desired. Just all around a good atmosphere and extremely nice staff. Will continue to do business with this dealership.

CA
Review №24

Im very pleased with my experience I had buying my car with red McCombs Hyundai. My salesperson Carla was very helpful finding the car I was looking for. Normally I dread buying a new car but Carla made my shopping experience very easy and she has such a positive person. I highly recommend red McComb Hyundai and buying from Carla

Na
Review №25

Ive been to other Hyundai service centers in San Antonio and NONE of them could ever compare!!! They take pride in their work and are VERY informative every step of the way! Amber is the absolute best at what she does as well. Their system had me a bit confused because I had an appointment but I got the reminder wayyyy ahead of time and took my car in thinking it was that day. Amber was able to still work me in w/o any complications! I also love the fact that you can schedule the appointment online so convenient!

Di
Review №26

Excellent customer service. Dia was very friendly, patient and helpful in helping me find what i were looking for.

Da
Review №27

Diego and the dealership were very welcoming and provided great service. Diego was extremely knowledgeable about the vehicle we bought, was friendly and took care of all our questions. I would recommend Diego and the dealership to anyone.

Ka
Review №28

First time car buyer, everyone was so kind and helpful. It was an emotional day, laughter, anxiety, patience, and sadness. Thank you D, Thank you everyone.

Ku
Review №29

I was so pleased with the service that I got when buying my car at Red McCombs Hyundai! Carla made the process so easy and fast!!! I will definitely go see her again when I need my next car and will suggest to all my friends and family to see her as well. Thank you Carla!!!

WA
Review №30

Car buying made (relatively) easy. Thankfully had what we were looking for, and was willing to work with us on payment. Diego did an excellent job taking care of us.

Yu
Review №31

First of all my family and I were greeted with respect by Ricardo. He wasn’t acting aggressive and desperate to just get a car sail. Ricardo was honest about everything and answered all my questions. One thing that stood out was the fact that if he didn’t have the answer to a question never asked before, he was not too proud to say that he didn’t know the answer. That was refreshing because MOST salesmen will BS the customer.The staff was very friendly too include receptionist that made sure our 4 and 6 year old were taken care of during the time of the process of the Sail. Ricardo was awesome through the entire process! Thank You Red McCombs Superior Hyundai for the best car buying experience. Ricardo is the guy with the beard.

La
Review №32

“Sgt. D” was great! She’s very funny and welcoming. She and her colleagues worked their magic to get me into a vehicle I never thought I could get. My payment and rate were less than my trade in vehicle.

Se
Review №33

Stopped by Superior Hyundai to see about trading in my car and spoke with Ricardo Aleman, he was amazing at helping me with my trade in options for my vehicle. He is very knowledgeable when it comes to cars and whats the best option for you. Ricardo is so kind and helpful he really made my car buying experience one I will never forget. Thank you so much again Mr. Aleman for your amazing customer service!

Ma
Review №34

I recently purchased a Palisade from Daniel Ibarra and I have to say that the overall experience at the dealership was World Class! From David who initially reached out for my appointment to Daniel and San who helped put my deal together. Every part of my experience was excellent. If anyone is in the market for a new or preowned vehicle, trust me when I say that Superior Hyundai is the place to go!

Ma
Review №35

Thank you Ricardo A.! You made this very easy and convenient for me and my daughter! Thank you for making my daughter happy and everything you promised us! Thanks again!

Am
Review №36

Diego was very helpful and insightful on the car I chose. I would recommend him to anyone interested in purchasing a vehicle from Red McCombs Superior Hyundai. The staff is very sweet and respectful to every customer.

Rh
Review №37

My grandparents had to get a new car due to an accident they had. Carla was their salesperson and she was amazing!! She went above and beyond to help them and make them feel comfortable. Carla took her time to explain everything and never showed an ounce of annoyance or frustration. My grandparents cant talk enough about how kind and patient she was.

Jo
Review №38

Had a pretty good experience with a wheel replacement. The service advisor was very friendly and knowledgeable. He worked with me to get the wheel replaced on my vehicle and explained the warranty process in good detail.The only downside was the wait time to talk to a service advisor, as they got slammed with vehicles early that morning and seemed pretty understaffed. One or two more advisors would have sped things up.

To
Review №39

I reserved a vehicle using Hyundai pre-order reservation system. It confirmed my vehicle was reserved at Red McCombs Superior Hyundai. When I tried to make arrangements to come buy it, they first said they had to prep it, then said the had already reserved it for someone else. While trying to sort out the reservation error, a salesman called to say they did not have to sell to the other reservation, they could sell it first come, first serve because of high demand. I told them I was not interested in racing someone to the lot so they went back to their first story that they had to sell to the other reservation. Days later, it appeared that sale fell through so they offered to sell it to me. When I tried to confirm they werent tacking on any unusual mark-ups, I got a quote that included a $2495 Appearance Package added on. When I questioned what this was, I was quoted - Wheel locks, lifetime warranty tint, poly steel coating outside and inside, nitrogen in the tires, VIN etching on all major panels. This is just the kind of price gouging I was trying to avoid. If you want to be treated fairly, you should avoid these guys too!

An
Review №40

I would not recommend this place for service AT ALL. We had an engine job done and at the time they told us it was covered under a recall. They did the repair job which took them 2 months. After 1 month they contacted us and let us know they would cover a rental car. We had the rental car for about a month and returned it the day we picked up the car once it was repaired.Fast forward a year later and we get a bill for $800 in the mail from enterprise. We contact Enterprise and they tell us we are responsible. We then contact this Hyundai service department and speak to the service manager Patrick. He tells us it is covered under Hyundai reimbursement program..... Ok fine so we pay the nearly $800 on our card.Fast forward another 2 months and having to call them another time because they told us the case got closed for some reason. After another week and we get a call telling us this wasnt covered for rental car reimbursement as it was a good will gesture by Hyundai.After contacting the service manager back he then sticks to his guns that this was a good will gesture and regardless of what we were told about the rental car reimbursement they are not responsible.We would never have needed a rental car if they had not offered one and they take no accountability. They tell you one thing and it turns into another. We did not post a review about the terrible service department experience we had because we have them the benefit of the doubt. Please do not make the same mistake.AVOID THIS SERVICE DEPARTMENT AT ALL COSTS. Take it to the other dealership just not this one. I do not use the term Scam Artist lightly but Patrick and that service department are just that.

Co
Review №41

Morgan was a wonderful to work with! I would definitely recommend her to anyone looking to get a new vehicle.

Cr
Review №42

Do not waste your time or money. I went in to see a used vehicle I saw on their website that was priced at 6,500 and was ready to purchase. Then when I was about to give money down they told me the price was 10,992. Pictures are posted.. Beware! The finance team is a bunch of scammers and the management never returned my call to follow up. Will not be returning or recommend this car lot to anyone.

Sa
Review №43

Ricardo A. was amazing and helped my parents get into their 2022 Hyundai Elantra. Transaction was smooth, easy, and effortless!

Gr
Review №44

Had a great experience here. Daniel Ibarra was my salesman. He went above the normal effort to provide customer service. Took the car I wanted to go get checked out by the original dealer, bargained on my behalf, and was not at all your typical pushy salesman. He even continued researching about Tesla after he made the sell.

Mo
Review №45

It started with me going online to do the application. I saw the car I wanted and applied. I didnt know how to go to the whole process but Morgan got back to me very quickly and was able to navigate me through what I needed to do. She set up a time for me to meet with her the following day. We were able to start the whole process and I was able to test drive the car. Once I was approved I was able to get my car immediately. Sam and Oscar were also amazing. They were there to answer any questions that I had and were able to make the whole experience of signing papers easy. Because it was such a good experience we came back a few days later and purchased another vehicle. I would definitely recommend this dealership to anybody. The experience was overall amazing!

Jo
Review №46

Sgt.D, did and great job at helping my family get a used car with no hassle. If someone is looking for a new or used vehicle I recommend speaking to her.

Ol
Review №47

Red McCombs Superior Hyundai team provided exceptional customer service with professionalism and respect. I highly recommend them to my family and friends.

Du
Review №48

Messaged online to Red McCombs Superior Hyundai asking if a vehical I saw on the website was available to test drive and I provided the VIN number. I was told it was available, and and I could test drive it. I arrived, and they did not have the vehical (and never had it). I have since been told you went to the wrong store because they share with another location and the vehichal (listed on both websites) was actually at the other location. Just not what I was hoping for. (Also, you have your sales guys standing out front smoking? Not the best first impression.)

Ly
Review №49

I have 3 cars here and all from the same sales person. Diego is great! I recommend this dealership and Diego to anyone looking to purchase a vehicle.

je
Review №50

First time car buyer and my experience was beyond incredible! Amber made sure we were taken care of and was extremely knowledgeable and friendly. I would definitely recommend to anyone ❤❤❤

La
Review №51

Ricardo did an awesome job at getting me all the features I wanted on my Sonata AND the note I could afford! Awesome customer service 🙂

Ry
Review №52

Great experience purchasing a new hybrid! Very helpful and not pushy at all.

Le
Review №53

I just want to said thank you to JT and his team for the excellent service, I’m very happy with the process of getting my car.

22
Review №54

Everyone at Hyundai is EXCELLENT.VERY INFORMATIVE AND INCITEFUL!

Ma
Review №55

I went with my friend to get some maintenance done on her car and she met with a woman named Amber in the service department and after listening to her for a few minutes she started to recommend a few additional maintenance services and I originally started to think that maybe she was just trying to sale something but after listening to her explain everything and how it could help she really impressed me and my friend who come to find out needed them cause now the car runs so smooth. I am getting ready to purchase a new car and now I know where to go HANDS DOWN! Thanks Amber!!!!!

Ma
Review №56

I worked with Daniel Ibarra to purchase my Hyundai Kona and I couldnt ask for better service! Sam Kassem gave me a fair price on my trade-in and Oscar Fernando was very thorough explaining the financial documents. And David Edwards was great helping me to get the Hyundai app to work on my phone. I would definitely recommend Red McCombs Superior Hyundai!

Mi
Review №57

Bought several vehicles from Carla and she really knows her stuff…good knowledge of the industry. Honestly matters in the car business

Er
Review №58

I recommend going to Ricardo Aleman! He is really friendly and helps you out the best he can. You can ask him anything and he’ll answer you to the best of his ability. I recommend to ASK ASK ASK Before you buy to get a better peace of mind. Go to Ricardo if you’re looking to buy!!!

ai
Review №59

Though this place was 13 miles further than the dealership I had been going to for my maintenance, I will definitely be coming here instead. They were able to schedule me the same day, even though I called in earlier that afternoon, and Amber greeted me as if I was a long time customer even though it was my 1st time there. She was able to pull up all my information immediately, and I didnt have to explain my maintenance account benefits with her. The dealership maintenance crew even helped my cousin, who badly needed her windshield wipers replaced, pick out wipers compatible to her vehicle and installed them for her without charge. My experience there was all-around excellent. This is why my family and I stick with Hyundai (5 vehicles).

Tr
Review №60

Awesome customer service. Luis and the team went above and beyond to get the deal done and delivered the vehicle to my house.

Ju
Review №61

Luis herrera was very courteous and professional... i can definitely recommend him

Ka
Review №62

Really great experience with Anthony and MR. Carlos! Will sent people to them they were really nice to us.. Originally I went to go see some SUV’s and came out with a 2021 vehicle and a affordable monthly payment and roadside assistance..

Jo
Review №63

If I could give less than one star, I would. Went on-line to look for a car using their website. Found a car I was interested in (2021 Model) and when I inquired about it, I was told it was sold. Ok, no problem, it happens. There were a couple other 2021 cars I was looking at. Then I am told, there arent any 2021 cars available. Oh, I get it. See the screenshot just taken of the vehicle still showing on the website and the discounts. They put cars they really dont have on the website to get you to come in so they can sell you a car they do have with no discounts. Go to World Car Hyundai. At least they are honest about what they have.

Da
Review №64

Everything was great smooth. A++++ financing Morgan Great to work with.

Ce
Review №65

I would like to thank Ricardo Aleman for being the salesperson who returned my call in a timely manner. Very knowledgeable in the car I needed. Didn’t hesitate to go above and beyond to satisfy a customer.

Mi
Review №66

Just wanted to drop a comment on Red McCombs Superior Hyundai. From my experience, the Superior stands for Superior performance. My first trip there I was met by Sgt D. A US military vet, Sgt D is friendly and professional, and quickly showed me the Tucson SEL I had inquired about... side note, Vanessa in the internet sales department is very responsive and helpful. I liked the vehicle and left to think about it, and came back later. Sgt D was tied up with another customer, so she introduced me to her sales partner, Alfredo, who took me on my test drive. Alfredo was extremely knowledgeable, and knew all the features of the Tuscon... even showing and pointing out things other dealerships hadnt. After the test drive, I decided to pull the trigger, and met with the Sales Manager, Samir (hope I didnt spell the name wrong). Very transparent and no games approach, we worked towards a number. It was getting late so I returned the next day and closed the deal. Met with the finance guy, Anthony, and he was excellent too. Many thanks to the fine professionals of Superior Hyundai... from my very first interaction to my last, they were stellar. I can tell you, I looked on the internet, did my research, and visited several dealerships, but NONE were as friendly, welcoming, and customer focused as Superior Hyundai. Stop by and ask for Sgt D or Alfredo, both are excellent. Ive bought a number of cars over the years, and this was definitely the best sales team Ive worked with. If youre in San Antonio, looking for a Hyundai, there is only one choice: Superior.

Yv
Review №67

No issues with my visit. Great staff, quick services and I love my Hyundai overall.

Va
Review №68

Got a new car 🚘 and the salesman that helped was Ricardo Aleman, he was super cool 😎 and helpful to me and my parents!

Do
Review №69

Bought this beautiful SUV this week from Carla Black. She was amazing as well as the other staff we dealt with. Got a great deal!! Carla demonstrated to me what a real car salesman is she was considerate, wasn’t over bearing, was patient with us, most of all very sweet natured and always reassured us. Red McCombs has once again kept my business

ma
Review №70

Special thanks to our friend Oscar Fernando who was very knowledgeable and helpful in all aspects of the purchase.

Ab
Review №71

One of the best experiences Ive had purchasing a vehicle. Everyone is friendly there was no pressure throughout the entire process. Worked to get me a great deal on the vehicle I want. Highly recommended.

Le
Review №72

Love this place. Amber took care of us and answered all of our questions. Ask for her if you ever go.

Ke
Review №73

Anthony Speller is the man to go to! I have great credit, never missed a payment on my previous car loan and great work history so I was surprised to be rejected by Northside Honda only because my 2015 Ford Focus ST had to much negative equity which means the car is worth less than is owed. The sales man at Honda recommended Hyundai. Approaching this dealership I was surprised how spacious it was. I walked around the dealership with my sales person Anthony Speller. I then found my dream car. They were able to work with me and accepted my trade in with my ford. The rebates the dealership offered helped my negative equity with my ford. Who knew Hyundai was spanking Honda in the vehicle department, Hyundais vehicles have so many features youd think your spending 40k on a vehicle. Not to mention all the rebates you get also that amazing warranty! I am a Hyundai satisfied customer!

Sa
Review №74

DONT EXPECT ANY FOLLOW THROUGH OR CUSTOMER SERVICE AFTER THE SALE.While Im enjoying my new vehicle and my salesperson was courteous and professional, the finance and management departments are utter disappointments.Over two months since purchasing and Im still missing copies of my paperwork.I have reached out EIGHT times, once by text (per request from the original finance department employee), twice by email, twice by phone (they were with other customers and couldnt speak with me), twice in person (also no one available to help me), and once via the contact us form on the website. Still no response, no follow up and no missing paperwork.Clearly, once theyve made the sale and happily taken your money, you are no longer a priority.This lack of professionalism and basic customer service, as well as zero respect for my time has completely tainted my first new car buying experience.Ive previously only purchased pre-owned vehicles and never encountered such behavior by a business. This whole situation has certainly been an eye opening experience.This will be my first and only purchase from this Hyundai dealership and a Red McCombs business in general.

Am
Review №75

Spoke to Amber from warranty and she ROCKS! answered my questions truthful in 6 minuetes while I had been on the phone all day with a different dealership.

Ru
Review №76

I went in with my dad and sister. I had called the week before to ask if McCombs would make it worth my traveling from Corpus Christi. Perla told me to ask for Sam, and he would do his best to get me a great deal. Carla was our salesperson. She was awesome. She made the process easy and went above and beyond to treat not just me but my family as valued customers. Sam was very courteous and professional to me and my family. I told them what I wanted and they worked at getting me what I asked for. I purchased a 2020 Santa Fe. If you are looking for a vehicle and need a great deal, talk with Carla and Sam. Thank you McCombs team. All team members Rock. I really enjoyed working with Carla. Stay safe team and wishing all a very Merry Christmas and a prosperous New Year. Carla Ill be working on getting you customers..

Ga
Review №77

The extra key fob to the vehicle I was purchasing was stolen from the salesman’s desk right before I entered the finance office. I should have walked away, however, I was promised a replacement key fob within a couple of days. Four weeks later and no key or follow up call. I’m totally disgusted with Red McCombs Superior Hyundai! I am now recommending Roger Beasley Hyundai in New Braunfels.

Ca
Review №78

Service department is excellent. Justin is your to go guy as he knows his stuff. Have been to all the other Hyundai service departments and this one is far the best in performance as well as promise delivery time.

Ma
Review №79

I do not usually go to this Hyundai dealership, but when my car broke down in San Antonio, I was glad I did. Justin was extremely helpful and got had my car fixed in no time. Highly recommend.

Ol
Review №80

Luis was awesome. He was patient with me as I chose my dream vehicle. Carlos was awesome as well. Both made my experience today smooth and made feel at ease. 10/10 customer service!

Ro
Review №81

DO NOT GIVE THEM YOUR BUSINESS OR AT LEAST NOT TO RICARDO ALEMAN!!I stopped by on April 15, 2021 to look at a 2011 Nissan Armada for $10,991 with 120,486 miles. Obviously an amazing car which I was excited to go buy and my mind was set on the car. Looked great had not been cleaned out or serviced yet since it was a recent trade in. Ricardo assisted me but when I walked in and saw me wondering because no one was there to greet me he didnt say anything until we made direct eye contact and he finally came over to talk to me. After viewing the car and all we sit down to talk numbers and when he showed me the breakdown there was a $950+ fee for their 150 point inspection, TTL, $150 document fee, and some other random fee totaling to $13,500+ which still not a bad deal right? Except! That I did ask to see if I could lower it even if we take off for the car detail and wash and drive it off the lot as is. After a few words exchanged and conversation, Ricardo whispers if you see me rushing is because the people next to you are also trying to buy that car and I looked him in the eye and said is this a sales tactic? That alone made me feel very uncomfortable and uneasy, no integrity, no honestly, not amongst employees or their customers. After that, some conversation went on as well as me trying to negotiate and he comes back and says the car has been sold to the people next to you and they are paying full price so I respectfully got up from my chair, he gave me his business card and I walked out. WELL! I called the next day to see if the Armada was still there and guess what? IT WAS STILL AVAILABLE! So then today I get a call from Red McCombs and the girl on the phone asks, are you still interested in the Armada? I asked if it was still available and she said YES!! My point is, dont go and give your business to someone without integrity, honesty, and respect. I would have paid the full $13,500+ if I felt Ricardo was an honest salesman. Im in sales myself and whoever is in sales should know that the energy your give off can be felt by others and he did not make me feel comfortable, welcomed, or respected.

Jo
Review №82

Thanks to Ricardo automan i am no longer suffering in this texas heat riding with no AC. I told him exactly what i was looking for & he had the perfect vehicle waiting for me upon arrival!!!! If you are looking for a new or newly used vehicle i would definitely recommend this place ask for my boy Ricardo he will most definitely take care of you!!!!!

Me
Review №83

Sgt D is very awesome and recommend good cars.

Gl
Review №84

The entire staff at Hyundai was professional and friendly. All went well and in a timely manner. All my questions were answered and did not feel any pressure to get additional services done.

Ni
Review №85

We bought our car here a few years ago and boy do we regret it. Nothing about the process was pleasant but the worst part is the service department. Has to be the worst i have ever dealt with in my 17 years owning a vehicle. Everytime service is done wether its maintence such oil changes, tire warrenty, or alignemts it takes FOREVER. The car breaks down frequently and has been see numerous times, even though they have sworn its not a lemon. We took our car here andbwe always seem to be so lucky in having the same service rider. JUSTIN drops the ball such as not calling for status updates not following through in checking things that we asked be checked such as the clutch and filters. And other little things that we ask. This last time takes the cake though. We picked up our car after a month of no vehicle because low and behold the engine had to be replaced ( very common problem with hyundai if your wondering). It was not communicated with the owners of the vehicle whether the car was ready or not. We called multiple times and left voicemails, notes and even drove by to see Justin to get a response all left unanswered. When they did call (9 days after my call and note and visit) and say it was ready we went to go pick it up of within a hour of the call. It was not washed like it would have been at any other dealership in san antonio (try any but here you will thank me because the service department stinks) but also when we picked up our car from doing warrenty work it was not done properly so less than a week later the temperature light, check engine light was on. There was no antifreeze in vehicle when it was picked up. We placed antifreeze in it to get home from thanksgiving dinner with relatives. The engine had already been exposed to too much heat. This has caused the engine to leak antifreeze into the oil. If you dont know this can mean major mechanical issues such as a cracked engine block, blown head gasket etc. When I call and try and get it back into the shop I get told its going to be a while for them too look at it, even though its their fault it was not assembled properly. They told us maybe we should go somewhere else. Please dont make our mistake buy and get your car serviced else where. Superior Hyundai is the worst swrvice department in town.Update12/4/2019: We were called to bring car in because of this review so they could fix service. You would think this means they would be super cautious and try and make us happy. Nope still had to deal with Justin Pitchford, still not a fan. His boss Les told us that they would replenish the gas used in fixing the car. They also said it would be washed. Well low and behold no it was not. I took a picture of car dash board when they picked it up from our property and of course when I picked it up from dealer ship. As you can plainly see gas was not replensihed nor was it washed. Still not a service department I would recommend even to my enemy.²

Da
Review №86

Bought a beautiful Hyundai Elantra! Thanks to David Edwards! The best car dealership experience Ive ever had! Thank you again! Just some photos of my beauty!Daniel M.Ask for David Edwards when u come here!!

Ke
Review №87

Fixed my brakes kept the price affordable.

Ca
Review №88

Worst service from the Sale Manager Sam! From the moment I saw him he looked mad and unhappy. He was rude and literally rolled his eyes at me when I asked a question regarding the car, like I should know, and to top it off I told him that he was being rude with me, that he should be able to explain it to me. And he literally walked away. I was shocked! He should have left any sales associate do their job. Hes terrible at his job clearly! I probably would have bought the car had it not been for him. So, after going on behalf of my boss to get several leases for the company, guess some other Hyundai dealership will be making a big sale today!

De
Review №89

Very nice staff. VERY happy with new SUV.

B
Review №90

I went here to look at a 2019 Veloster. I own a 2013, and was interested in the new 2.0 premium. Roselyn reached out to me via text. I made an appointment with her on a Friday and showed up about 11 o’clock.She had a client, so Marcos took me for a test drive in a white 2.0 Premium. I loved the ride, but told them red or orange only.No red or orange on the lot or in San Antonio. No deal. $5,400 trade in for my 2013. No deal.Samer did some horse trading with me, we shook hands, and I drove home with my new 2.0 on Saturday (from Dallas) with Hyundai financing 2.9% / 60 months.The last time I was in a dealer was 2007 at Fernandez Honda. It was the worst sales experience I’ve ever had. I spent 11 hours at the dealer to buy a new 2007 Civic that was on the lot. 11 hours.This new car buying experience was completely different. Roselyn, Marcos, Samer and Ernest made everything happen seamlessly. I wasn’t sitting around for hours waiting for God knows what. If you’re thinking of buying a Hyundai in San Antonio, reach out to Superior Hyundai. I had a great experience, and I think you will too.

La
Review №91

Job well done... from start to finish!

Ca
Review №92

Top notch customer service! The entire Red McCombs team was friendly and accommodating. My sales rep, Ricardo Aleman, was amazing and made the process very easy.

Ma
Review №93

Our experience with this location has been disappointing to say the least. I have gone in a few times and I find myself begging for help and when we finally do get help it always feels like a rushed bother. One staff members told me they were understaffed and overwhelmed, okay, I fully understand during these times. But they make sure that you know that and it feels like they don’t care for your business at all.I’m military, pre approved with a 2020 trade in fully paid off. I’ve taken my time to know what I want and I’m ready to purchase which was the Hyundai palisade calligraphy trim, a near $50,000 vehicle.The only thing I wanted was the appearance package removed. It’s a package they as a dealership add on themselves that they make you pay for. It’s $1200 extra and it’s usually a choice to add on at other dealerships. When I asked to have it removed the First Lady said “what’s an extra $1200”Well, that’s 3-4 months worth of payments for something I didn’t have a choice in wanting.She didn’t even allow me to keep the paper that had the trade in value number for my car. Literally any other place doesn’t care about that paper, I just found it odd.Came back another time and spoke with a financial guy who originally said he can drop it to $400. Fine, done deal.Then he turns around saying, nope, can’t do that, he’ll have to remove the automatic discount (which applies to all 2021 palisades)So yet again, I’m paying for a package they add on so you pay more.After that I just left.They refuse to work with you in any way, you find yourself begging to be helped, and it was never an enjoyable experience.I’ve been to Buick, Kia, and Toyota and they were personable, fun to talk to and had plenty of people willing to help at any time.Will literally buy from any other location or dealership if it was a better experience than this.

Je
Review №94

Had a great experience! Amber was super helpful!

Ni
Review №95

If youre going to Red Mccombs Superior Hyundai for service work, ask for Austin, hes the best!!

Ib
Review №96

They good but pricey

As
Review №97

Great customer service. We loved the Hyundai Palisade and look forward to working with them in the future, once we find the exact one style and color we would like.

Da
Review №98

Our salesman (Alfredo Rosales) was very professional and knowledgeable. He answered all of our questions and went out of his way to make sure we were satisfied, and this has continued after the sale. The sales manager (Sam) was very friendly and took the time to explain everything about our purchase and trade-in. The facilities were very clean and professional-looking. Overall, we couldnt have asked for a better car-buying experience.

Al
Review №99

Incredible service to clients. Bought twice from them, no pressure sales, help you find what you need.

Ra
Review №100

Great selection.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:4800 NW Interstate 410 Loop, San Antonio, TX 78229, United States
  • Site:http://mccombssuperiorhyundai.com/?utm_source=gmb&utm_medium=organic
  • Phone:+1 833-370-4552
Categories
  • Hyundai dealer
  • Auto parts store
  • Auto repair shop
  • Auto tune up service
  • Car dealer
  • Car service
  • Oil change service
  • Used car dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:Closed
  • Wednesday:8:30AM–9PM
  • Thursday:8:30AM–9PM
  • Friday:8:30AM–9PM
  • Saturday:8:30AM–9PM
  • Sunday:8:30AM–9PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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