Law Alarm has been our security for nearly 20 years and there is a reason it is number one!Everyone they hire is first class. They are always on top of every situation. They are professional and personable and very efficient. Keep up the good work. Your company is the best because you work hard for that spot.
Exceptional customer service and professionalism. After much research, I decided to go with LAW Security to keep my home and family safe, and it was the best choice I could have made! Thank you to the entire team for being so kind, supportive, and patient and for understanding your customers’ personal investment. I appreciate you all!
We initially visited with Louis Wood to discuss pricing and options available. The pricing is very affordable and the service package we selected covered all our needs. The installer Alfred was very courteous, professional & punctual. After everything was installed he explained how to navigate the system through a simple app on our phone. We are very happy with our experience and would definitely recommend Law Security for your home security needs.
I am absolutely pleased with LAW Security’s service and equipment!!!They have provided me with a state of art security system to include ongoing monitoring supported by automation and the newest technology. My favorite features available include the mobile management of the exterior perimeter lights, the front door locking system, immediate doorbell notification with a camera view that includes two way verbal communication!!! All from my mobile device!!!! Thank you to Pamela and her whole team for understanding my concerns, needs, and ensuring I was taken care of.
I’ve used Law Security for over 7 years and found them to be honest and professional organization with expert technicians that you can trust in your home. They have a good set of services and offer local monitoring so my money stays in the local economy and I like that they are a family owned business. I have no hesitation in recommending them to friends for their security needs (including security cameras) and think you’d be happy with their services and prices.
I was spoiled by Law Security when living in San Antonio. Their service was reliable and efficient when a response was needed and all the personnel were professional and courteous! I recommend them for your security!
From my very first contact with the owner I can honestly say that this is one of the best security companies I have ever used. The office staff made an effort to get to know me in a first name basis. When the installers came they were on time, professional and very friendly. They took the time to walk the house with me and answer all of my questions. LAW Security beat all of the other companies I interviewed!!
LAW Security provides absolutely fantastic customer service and employs top-notch technicians. Weve been with them now since we bought our house in 2016 and have never had a problem until Snowmageddon 2021 during which, thanks to CPS, our system backup battery died, resulting in several problems. Each time I contacted LAW, I was able to speak to a real person quickly. The monitoring service representatives were exceptionally knowledgeable and courteous. Pam from the day shift tried kindly and patiently to help us resolve our problems over the phone and finally ended up scheduling Alfred to come out to analyze the problem. Alfred was simply amazing! Although we have had security systems in our houses since the 1990s, I have never met a technician of his caliber before. He was extremely thorough and knowledgeable. He patiently explained what had gone wrong and provided specific details regarding how he was going to fix the problem. During his system test, he also recommended several upgrades that did not cost us anything but took time for him to install. Alfred also checked every single window connection in our house to make sure they were all working properly and fixed a problem that we had no idea existed. He is kind, patient, and an expert in his field. Highly recommend LAW Security!
Our technician, Micheal was very polite and professional. He provided us with excellent customer service and I highly recommend LAW security.
Everyone from the office staff to the installation technicians were amazingly friendly and professional. Our system was installed in short order and they were extremely responsive to my questions and need for a tutorial! I will 100% recommend this agency to family and friends with no hesitation.
We have had this service for 21 years and it is top of the line. Pam and Alfred are always amazing.
Alfred did a super great job upgrading our security system. Very thorough and professional. Law Security is the best!!
Jesus is punctual and professional. He’s knowledgeable about the security system and explains everything he’s going to do. Thanks for keeping our home secured!
Jesús and the Law security team were so helpful and wonderful! I HIGHLY recommend this crew!!!!
Alfred - knowledgeable, excellent trouble-shooter, personable. Nice combination. Theyre timely, and I always get a heads-up call when theyre on their way.
Very responsive... great customer service. I would recommend.
Law security is great and affordable, with excellent service. Alfred is very knowledgeable and goes the extra mile to make sure the system is running the way it needs to!
Alfred was very professional and took his time showing my daughter and I how to use the system. I would recommend Alfred to anyone interested in a security system. Thank you Alfred
The technician, Alfred, was very professional and informative. He answered all of our questions and demonstrated how to use the equipment.I would recommend Law Security to my family and friends.
Very Satisfying service.
Been with Law for years, very professional and courteous.
Beware of hiring! Ive had plenty of issues with Law Security. They once quoted me, and in writing, and then took it back and gave me a almost double quote in response when I said yes. Recently, my alarm went off and it turned out to be a technical issue on their part. They wanted me to pay $75 for a technician to come out. Why do I pay a $43 monthly fee AND I have to pay when THEY have a technical issue? I have ADT at home and they have never once done that to me. If it is their equipment and it trips, it should not be an additional cost on my part to solve the issue. I would understand me having to pay the fee if it was something that we did, but they seem to be having technical issues on their end. Also, they claim to be locally monitored which is why I chose them. The girl who called me when a pending alarm was going off was clearly not from here. Outsourcing is fine, lying about it is not.They also called awhile back and said they would give a month free if leaving a positive review. Its not an honest review when offering free $$$ and services in return.
Jesus went above and beyond to solve our problem.
Law Security was exactly the company we were looking for. They were able to take on monitoring our existing equipment by diagnosing which upgrades we needed. They only charged for the additional parts required and their monthly service fees are more competitive than most other vendors in the San Antonio area. They do require contacts however the low fees make the choice easy. Techs and customer service folks are very easy to work with and have always been straight forward with us.
Law Security has been great every step of the way. Always easy to talk to someone when I have a question about the system. I would recommended this company to anyone in the market for a home security system.
I recently hired LAW Security to protect my business and home. As a business owner of Roof Fix we know the importance of doing business local and expecting a high quality service at an affordable price. Everyone has been very professional. Ryan our technician that did our install was amazing and as a leader in our industry I highly recommend you to do business with this company.
We build a home in 2018 and used Law Security for our security. From the office staff to the installer, everyone was very knowledgeable and friendly. Since then, they have followed up with us to ensure we understand our system and to see if we have any questions. Great Customer Service.
Law security was able to fix and use our security system and were out right away when older system had problems. They are always helpful and checking on us.
Law Security is excellent! My parents have had them for over 10 years. Before calling Law Security, I spoke to other alarm monitoring services. After talking to “big-name” competitors, I noticed that they were all very negative regarding what other companies offered and why their company was so much better than the others. I decided to call Law Security, and it was an excellent idea. I called them on a Monday to get a new system installed as soon as possible, and I got in touch with Louis. He didn’t bash the competition; he simply explained why Law Security would be an option that would fit my specific needs. He also discussed the video/camera options, which I will be getting in the future. The installer came out two days later. Alfred put the system in, and he was very knowledgeable and answered all of the questions that I had about the product. He was very thorough with the smartphone directions and walked my family through it. In addition, I have been able to get in touch with someone for any additional questions without having to be on hold constantly. I would definitely recommend Law Security for any monitoring services!
Law Security has not only secured my familys home but my place of worship as well! The customer service has always been fast, easy, and pleasant. Any place I walk into in San Antonio, Tx. that is armed with Law Security, I know for sure is in good hands. The company is family owned and family run, they have thrived in this city for many years, and many more to come!
I am so happy with this company. They were recommended to me by a friend who has received excellent service from them. Lewis came to my home and spoke with me about the services they provide and the pricing they offer. He was exceptionally polite and professional and told me they are a local family owned company. The monthly fee for services is half what I was paying with the other company and services are monitored locally. When the tech came to install our system I spoke with him about how impressed I was with the service I had received from the company. He told me he had been with them for 11 years and that they take excellent care of their employees. He said he might make slightly more money with a national company but that the family that owns the company is so wonderful to work for he would never consider working for anyone else. It is such a pleasure to hear from people who are happy in their jobs and are treated well by the company they work for.
Law Security did a fantastic job setting up our security system.... enthusiastically recommended. We bought a new home that had an Alarm system already installed. Law Security had been recommended to me by a friend, and has installed many systems in our neighborhood. They seamlessly came and upgraded our alarm panel to provide the features that we wanted, such as monitoring and the ability to control our alarm from our smartphones. The tech was very knowledgeable, worked quickly, and thoroughly demonstrated how the system worked. He was able to add new points of security and replace outdated/non-working sensors quickly. Law Securitys billing website is extremely easy to use and their price point is reasonable. Most impressive to me, however, is that they have called us twice to check in to see how we like our service, if there is anything they can do to improve our service, and to thank us for being customers; their customer support is unbeatable!
Do you feel secure? I do. I have being doing business with Law Security going on 15 years now. They have monitored my home and have told me when something was wrong. Their service is outstanding. The Value for what they charge is more than I usually expect. I highly recommend going with Law Security!
They are top notch! From installation to monitoring, everyone has been very respectful and knowledgeable!
Very happy with Law Security. The builder installed the system but I went ahead with them on the monitoring, even though I could have changed to another service. I was very pleased with the installation process. Monitoring fee is inline with other service providers. I like the convenience of the ALARM app-the system is overall very easy to use.
This is a great local company that was actually recommended by someone in law enforcement. I called the day after our home was broken into and they scheduled an appointment right away. They did their best to use existing equipment to minimize cost. Thank you Law Security for giving us piece of mind.
Very pleased with techs service. Installed in a timely manor. He was very informative. Rose engelhardt
We have been with Law Security for over 18 years and have been very pleased with their service. We love that they are locally owned and very personable. We have received many offers from other companies but Law Security has the best price and service. I highly recommend them!
Decided to swap out our 20 year old home security system. After getting several estimates we chose Law Security and couldnt be happier! Their prices beat the competition by 50% or more. Their technicians were knowledgable, polite, professional and did not leave until we understood our new system. Went in to the office a few days later to pay for the installation. We were greeted by friendly courteous individuals responsive to all of our concerns. My wife and I are really pleased with Law Security. They really take the extra step to ensure complete customer satisfaction. They also give you the peace of mind knowing someone is looking out for you 24/7/365. I would highly recommend Law Security.
I have used Law Security for 10 years with 1 rate increase that was clearly justified with new technology. I just installed a new system with cameras and the door bell, and I am supremely happy! I would highly recommend Law Security.
We are very satisfied with this service. Customer service is always very prompt and helpful, whether it is through e-mail or via the phone. Installation was quick and painless. The corresponding phone app also works seamlessly. Thank you!
LAW Security did a great job in providing us with our new home surveillance system. My husband found them through google plus and decided to use them due to all of the positive reviews. I wasnt personally involved in the sales process, but know that they were competitive in price and their products are better than what we originally bought in the store. It was important that the cameras we used had good night vision. The ones they sold us work perfectly and are exactly what we were looking for. The crew was fantastic and installation went smoothly. Thanks to Pam wood for being so helpful with downloading the program onto our electronic devices. He was very patient and made sure to answer any and all questions we had.
Just signed up with LAW last month. Have been great to work with. The two installers that came by the house were both very helpful! Had to troubleshoot an existing system and when it was figured wiring was shot, rather than charge to re-wire the house, we decided to go with a wireless system. Jesus, Alfred, Louis, and Jessica...all get thumbs up!
The staff was professional at every level, willing to answer all my questions and make recommendations to suit my specific security needs. They were punctual and efficient during the installation. I highly recommend Law Security Corporation.
We have been very pleased with the service we have received from Law Security. The staff and technicians are very knowledgeable and extremely friendly. It is a great locally owned company! We highly recommend Law Security!
We recently had need to change our home monitoring company. We were tired of national companies and our focus was again to find a local monitoring firm. Law Security fit that need. From the first call to final installation I could not have asked for better service. Our installer especially was a perfect gentleman and made sure we understood all of the alarm features and understood how to operate the new system. I would recommend these folks to anyone.Total Professional Service!.
I am using Law Security security system for my home in Dominion, since 2018 and I am happy with their service. The company manager, Pam Wood is very personable and available all the times.
We have been customers of Law Security for 15 years. We have been extremely satisfied with their service. Their staff is wonderful in my house and at the office. The owner truly cares about providing excellent service. Im sorry we cant continue with them at our new house.
I didnt need security, just needed to use a restroom. They were nice enough to let me and it was close to closing time. Good peeps.
The person who installed the security system was extremely helpful and answered all of the questions we had. He was knowledgeable and friendly. Great Service. Thank you!
We just moved into a new home and used Law Security. So far we have been happy with the service. We used to have ADT and we get the exact same services from Law Security for half the price. The staff is also very friendly and helpful whenever you contact them.
Best service we have ever had. Got law Security after ADT. Seamless transfer with help from Ryan the installer. Would rcommend to all.Ron
Great Customer Service. They were quick to answer my questions and got my installation completed very quickly. After pricing ADT and other companies Law Security was the best in pricing and theyre local for that extra sense of security. With all of that you cant go wrong..Law Security is the best!
Law Security was priced better than ADT. They were on time for the installation. They discounted one month for paying the full year of monitoring. They also came back to hook up an alarm pad that I forgot to tell them about at no charge and were also on time for the second appointment. They give credit for referrals. I believe it is a good company and my buddy at Happy Dragon has also used them for several years with no problems. Give them a call they are a locally owned business and not a big corporation. Thanks Law Security, Mr. Trevino
Love LAW SECURITY! Best customer service!! Everyone there is so helpful.
Very prompt and the techs are well trained. I recommend you go with their monitoring because it includes free service calls if your system were to fail or have error codes. They are reasonably priced and may match competitors prices but check with them first.
Excellent Company! Great service, rapid response for triggered alarms, and equipment service; personal attention to all your specific needs. I highly recommend you give them a call!!Ed
Excellent customer service called and got a quick appointment and the installer Jesus was very professional and nice answered all my questions and show me how to use my security system I definitely recommend law Security and for a affordable price thank you
Great customer service. Competitive pricing. Family owned and operated. Love supporting locally owned businesses.
I just moved into my first house my fiance and I will call our first home. Having just graduated law school and being new to the area, I knew I needed a security system but really couldnt break the bank. Thats when my future mother in-law referred us to Law Security, who they have trusted for years, to come look at our system. Not only was the installation extremely simple, the Law technician made everything even easier for me and treated me with the utmost respect and professionalism. The peace of mind knowing I can leave my house that my fiance have worked hard to put ourselves in is invaluable. This company truly feels like a mom and pop shop with the great customer service, and yet has the structure and position in the community that rivals the large security companies. I am very satisfied and would absolutely recommend this product to anyone who is in the market for this type of service. Even if you think you cant afford something like this, Law Security makes it affordable and easy to protect what Ive worked so hard for.
I received a recommendation from a friend that had used Law Securitye in the past and was very happy with their service. I had been with ADT for over five years and wanted the peace of mind of working with a local company. I have been very happy with the company and their great customer service. I highly recommend Law Security.
I found them difficult to deal with. I called them and they said they would call me back and they never did. I called again and she asked whose call I was returning and I said I didnt catch the name and then after passing me around to several other people she remembered that it was she who called me. Then they leave an angry voicemail on my phone a week later saying I never called them back despite doing so three times. Unorganized and frantic, not characteristics I want for someone handling my security.
Great service. They are always quick to call and take action accordingly when the alarms go off
Great service I have been really impressed.
We went with Law Security after a horrific experience with ADT. We had paid ADT for monitoring for close to 20 years when we were wiped out in a burglary. ADT never even knew we had been broken into. ADT explained how a cell backup would provide the protection we needed. A simple solution ADT never bothered to offer us. Since then we have upgraded the system and added cameras and even a smart thermostat. Very helpful, very cost effective, completely reliable and trustworthy. And Local accountability! I have complete confidence in this team!
Installer was prompt and professional. Service is great, and excellent customer service.
Easy ordering, easy install, easy use & great customer service! - LMD Architects PLLC.
I have two locations with them, Im a happy customer
Not going to waist anymore time writing what went wrong. Do NOT use this company. Poor customer service.